Breakfast, lunch, dinner served; French cuisine

Reviews of Hotel Nidom

3.5 out of 5
Hotel Nidom
430 Uenae, Tomakomai, Hokkaido

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 85 reviews" "
Rating 8 - Good. 34 out of 85 reviews" "
Rating 6 - Okay. 8 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 4 out of 85 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting. I thought the food quality could be a bit better. Great staff.
Stayed 1 night in Jan 2023

2/10 Terrible

Daphne

Disliked: Staff & service, property conditions & facilities, room comfort
Worse hotel in this trip!
It was a disappointing stay. Onsen is closed. Front desk personnel were not very good at their customer service. Snowing day, no onsen, no walking around, no facility to spend time, a boring place. Room is far from car park and very small. Hotpot is placed on a stool for sitting, instead of a proper table, can you imagine? Heater is very hot even a lowest setting. Whole night couldn't sleep well as it was too hot. On the ground floor so didn't feel safe to open the window. Dinner in the hotel was limited and expensive. Drove out to have a very satisfying good beef dinner at 1/3 of the price. Regret booking this hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again!
Although our stay was cut short by a typhoon, we had an awesome time during our stay. The resort is very easy to find from the airport. Very beautiful and serene location! Hotel staff was extremely helpful, courteous and professional! We had room service our last night there. Food was exceptional! Truly a great experience! Looking forward to going back!
Stayed 2 nights in Oct 2018
Response from Nori on 23 Nov 2018
Dear Sir Thank you very much for staying at our hotel.It seems that you are satisfied, and we are also very happy. It seems that you are satisfied, and we are also very happy.

8/10 Good

Venus, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel during summer!
I may come back in summer time. It is a pity that I could not see the lake during winter time.
Stayed 1 night in Feb 2018
Response from Noriaki.Edo on 6 Mar 2018
Thank you very much for staying at our hotel this time. We are also waiting for you coming from all employees.

10/10 Excellent

Tracy, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottage
Very nice cottage with everything equipped.. located near a lake but we are in off season.. the lake was frozen.. will come back again
Stayed 2 nights in Feb 2018
Response from Noriaki.Edo on 6 Mar 2018
Thank you for staying at our hotel. We are very happy that you liked the cottage and location very much. Please come visit during our golf season (March to November). During the spring and summer, you would be able to relax in and surrounded by green woods and be able to hear the wild birds singing. We are hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place!!!
Very nice winter view place. trees, walking roads & etc... Mostly the staff of the hotel was very kind and friendly. I can feel their concerns about our comport staing. The provided breakfast was good enough to start the day happy. very tasty!!
Stayed 4 nights in Feb 2018
Response from Noriaki.Edo on 6 Mar 2018
Thank you very much for staying at our hotel this time. We are also waiting for you coming from all employees.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Get-Away
Hotel grounds and chalet are very nice. About 15 minutes from town and shuttle service is not provided but the staff will call a taxi for you. Rental car may be a good option. Food (room service) was good but limited menu - the prices at the restaurant seemed high to me. Staff were very helpful but limited English capabilities.
Stayed 3 nights in Jan 2018
Response from Noriaki.Edo on 6 Mar 2018
Thank you for staying at our hotel. During our winter season we have only our restaurant Ninkur open. But with accordance to the opening of the Nidom Classic Course (Nidom golf course) in March, our restaurant that specializes with muton barbeque, Jingiskan, will be available at the golf clubhouse. Also from April, our izakaya store, Kinkintei, will also be open, so when you visit next time, please come during March to November, when all three restaurants will be opened. We apologize for the inconvenience you have had with of our staffs (“limited English capabilities”). We currently have a fluent English-speaking staff, so the next time you may come we hope there will not be any inconvenience.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Noriaki.Edo on 6 Mar 2018
Thank you very much for staying at our hotel this time. We are also waiting for you coming from all employees.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming cottage
We arrived at 5pm and left early the next day at 6am so unfortunately we did not get to see the cottage in daylight. But we all agreed that it was a pity our stay was so short as the cottage had a really rustic country feel that we liked. We were received warmly by the hotel personnel and we give them full marks for their thoughtfulness and service levels. We certainly hope to return.

10/10 Excellent

Sin Pan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is excellent, food and service are perfect!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay

10/10 Excellent

CHUNG LEUNG, hong kong China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view
great view

8/10 Good

ofir, israel

Liked: Cleanliness, property conditions & facilities, room comfort
quite a unique hotel near Chitose
The accommodation is in cottages that are nice and spacious, Mine was suitable for a family of four (although I was a solo traveller) and had no WiFi. The hotel has a nice lake and a large wooded park. You can take a bike ride in the hotel's park and if you are lucky you might see foxes. The hotel is 20-30 minutes drive from Chitose airport and you should have a car because it is far away from any public transport. The hotel's main business seems to be wedding events and it's staff hardly speaks English. Breakfast was not very tasty although it was served by a suit-wearing waiter with a string quartet playing Mozart pieces.

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

hyoulim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Seungil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숲속의 힐링센터
숲 속의 카타지 너누 평안하고 저연과 잘 어울려 힐링하고 갑니다 카티지 주변의 산책길을 따라 걸으면 돌아올 마음이 일지 않을 겁니다
Stayed 3 nights in Aug 2023

8/10 Good

Kentaro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい自然環境。やや古い居室。ちぐはぐなレストランの雰囲気。ドレスを着たポーランド人のデュオがクラシックを演奏し、タキシードを着たウェイターが立ち回るなかで、アジア人観光客が鍋をつついていた。
Stayed 1 night in Aug 2023
Response from ホテルニドム 緒方 on 12 Aug 2023
この度はホテルニドムにご宿泊いただき、誠にありがとうございました。数ある宿泊施設の中からニドムをお選びいただきましたこと、重ねてお礼申し上げます。ニドムの豊かな自然をお楽しみいただけたようで、私どもも喜ばしく存じます。またのお越しをスタッフ一同、心よりお待ちしております。

8/10 Good

Kazumi

Disliked: Amenities, property conditions & facilities
苫小牧東インターから近いのは便利だと思いました。部屋は広くて楽しい作りでした。施設自体は少し古くなってます。温泉の使用時間も限られていて残念でした。
Stayed 2 nights in Aug 2023
Response from ホテルニドム 緒方 on 11 Aug 2023
この度はホテルニドムにご宿泊いただき、誠にありがとうございました。数ある宿泊施設の中からニドムをお選びいただきましたこと、重ねてお礼申し上げます。コテージでのご滞在をお楽しみいただけたようで、私どもも喜ばしく存じます。温泉の営業時間につきましては、頂戴したご意見を参考にさせていただきます。またのお越しをスタッフ一同、心よりお待ちしております。

10/10 Excellent

MINIKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋担当のスタッフさん、他のどのスタッフさん達も、丁寧で感じ良く居心地良く滞在することができました。新緑、湖、コテージ、庭園、いずれも手が行き届いており、夜はホテルの美味しいケーキを食べながら、薪ストーブの炎をみてリラックスし、ぐっすり眠った翌朝の散策は新緑と湖が朝日に照らされ、本当に素晴らしい時間を過ごすことができました。
Stayed 1 night in May 2023
Response from ホテルニドム 緒方 on 10 Aug 2023
この度はホテルニドムにご宿泊いただき、誠にありがとうございました。数々のお褒めの言葉を賜り、大変喜ばしく存じます。いただいたお言葉を糧に、更なるサービス向上に努めて参ります。またのお越しを、スタッフ一同心よりお待ちしております。

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
千歳空港すぐ近くでラグジュアリーな新緑の森三昧
ゴルフ場併設のお宿で、スケールの壮大な森に迷い込んだような魅力満載なお宿でした スタッフさんの応対もとても気持ち良かったです ディナーも美味しかったです 北海道の旬の食材を丁寧にお料理された一皿一皿、ソースひとつとってもどれも味わい深く、だけども肩肘張らずしっかりいただけました 千歳空港すぐ近くなので、帰路に特におすすめです 今回、新緑シャワー全開、散策も気持ちよかったです 地下に温泉もあり、ラッキーでした
Stayed 1 night in May 2023
Response from ホテルニドム 緒方 on 10 Aug 2023
この度はホテルニドムにご宿泊いただき、誠にありがとうございました。新緑の芽吹く、心地よい気候の時期にお越しいただいた為、ご散策もとても気持ち良い日だったかと存じます。スタッフの対応やお食事にもお褒めの言葉を賜り、重ねてお礼申し上げます。現状に満足せず、より良いサービス向上に努めて参ります。またのお越しを、スタッフ一同心よりお待ちしております。

6/10 Okay

Wai Han

Liked: Staff & service
Disliked: Property conditions & facilities
房間設施較舊,温泉很細,而且没有室外,但環境很靜又無乜活動設施提供,適合想靜靜休息。晚餐價錢較貴,而食物質素也-般。
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from ホテル ニドム on 9 Feb 2021
この度はホテル ニドムにご宿泊頂き、誠に有難うございました。数多くある宿の中から当館をお選びいただけたことを、重ねて御礼申し上げます。 森の大自然と木の温かみのコテージで休暇をお楽しみいただけましたでしょうか。ニドムでは季節によって四季様々な景色の彩りを体感することが出来ます。 お忙しい中ご感想の投稿を賜りまして、ありがとうございました。是非またのご宿泊を、スタッフ一同心よりお待ち申し上げております。

8/10 Good

JUNZO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
静寂な施設の中、ロッジ風の建物はとても趣があり 良かったと思います。 たた、一つ難を言えば部屋が狭すぎてベッド以外のスペースが少なく狭く、寝る以外の時間帯が非常にストレスを感じる。
Stayed 1 night in May 2020

8/10 Good

Rockhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Yudan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和餐饮都很好。
Stayed 1 night in Dec 2019

6/10 Okay

Ka Ho

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
コテージが良かったが、蟻がいた
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
need walk a long time to the house without any light was very very terrible. and the noise from the sky made people cannot relax.
Stayed 1 night in Jul 2019

2/10 Terrible

wing man flora

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the receptionist old man was very bad, when we check in everything very rush rush rush, very impolite, need walk a long time to the house without any light was very very terrible. and the noise from the sky made people cannot relax.
Stayed 1 night in Jul 2019

10/10 Excellent

CHIHPING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Rockhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항 픽업서비스가 일찍 마감되니, 늦은 체크인 경우, 호텔측과 사전 연락바랍니다. 공항에서 택시로 20분, 5000엔 정도 나옵니다. 객실 미니바 이외에 음료자판기가 없습니다. 자연속 코티지에서 휴식을 원한다면 추천하고 싶습니다.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
部屋が狭く、追加料金を払い、単独コテージに変えて頂く。
Stayed 1 night in Jan 2019

8/10 Good

K, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nidom was a very special place to stay. The cabin was very big, warm and cozy, ideal for families with children. The fireplace was a great addition to the winter atmosphere. Although there is nothing much to do at the hotel, it is a great place to decompress from urban life. The nature around the property is absolutely amazing. Be aware that there are no convenience stores nearby and you will be stuck at the hotel if you don't have a car! All in all a fabulous winter experience!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

young, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good for visit north saporo because of distance is to far fr. hotel. Except it , Everything is good.
Stayed 3 nights in Nov 2018
Response from Nori on 5 Dec 2018
Thank you for stay. our hotel is far for sapporo,but we have a shuttle bus to Chitose Air Port. please use it next time.we hope to see you again.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Nori on 23 Nov 2018
Thank you very much for staying

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숲속에서의 편안함
코티지여서 5성급 호텔처럼 번지르르하지는 않았지만 상당히 깔끔하게 관리되고 있습니다. 직원들도 대체로 친절합니다.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

ミカ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自然に囲まれたホテル
5月末に行きました!新芽の黄緑色の葉が美しくてお昼寝する時がとても気持ちよかとたです!また行きたい...
Stayed 1 night in May 2018

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Calvin, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一次好好的經歷
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Noriaki.Edo on 6 Mar 2018
Thank you very much for staying at our hotel this time. We are also waiting for you coming from all employees.

8/10 Good

キャメ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自然の中に佇む静かな空間
鷹の巣に2泊しました。 客室の詳細に325㎡の客室、暖炉の記載があり楽しみにしていたのですが、なんと中央の共用スペースは利用できないとのこと。ちょっと騙された気分になりました。 紛らわしいので、記載内容を見直した方がいいと思います。 その他に関しては、ロビーへの送迎もコールしてすぐに来ていただき、朝食も美味しく快適に過ごせました。 また違う季節に訪れたいです。
Stayed 2 nights in Feb 2018
Response from ニドム総合予約センター江戸 on 1 Mar 2018
この度は当ホテルにご宿泊いただき有難うございます。 Web上での記載、またご案内が足りず、ご迷惑をお掛けしましたこと、心よりお詫び申し上げます。 お客様のご指摘の通り、早々に訂正させていただきました。以後、同様のことがなきよう、スタッフ全員で取り組んでまいりますので、何卒ご理解ご了承の程お願い申し上げます。 ご迷惑をお掛けしたにも関わらず、フロントの対応またレストランでの朝食にお褒めのお言葉を賜り、嬉しい限りでございます。 春からは、ゴルフコースのオープンにともない、ジンギスカンコーナーや炉端きんきん亭もオープン致しますので、是非ニドムをご堪能いただければと存じます。 またのお越しをスタッフ一同心よりお待ちしております。