Twin Room, 2 Single Beds

Reviews of Yaesu Terminal Hotel

3 out of 5
Yaesu Terminal Hotel
1-5-14 Yaesu, Chuo-ku, Tokyo, Tokyo-to

Reviews

8.0

Very good

Rating 10 - Excellent. 202 out of 816 reviews" "
Rating 8 - Good. 398 out of 816 reviews" "
Rating 6 - Okay. 172 out of 816 reviews" "
Rating 4 - Poor. 29 out of 816 reviews" "
Rating 2 - Terrible. 15 out of 816 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mun Kit Marcus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and near Tokyo Station, aircon was not working, air in room was hot & stuffy, not able to sleep at all, staff was unfriendly and not helpful at all. Will give this hotel a miss if back to Tokyo.
Stayed 1 night in Mar 2024

8/10 Good

Percy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by Tokyo station, hotel feels a bit old but staff service were excellent
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, but difficult to find the first time around. The rooms were very clean and well maintained.
Stayed 1 night in Mar 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the station shopping and restaurants
Stayed 1 night in Feb 2024

8/10 Good

Ariel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and it was nice and warm when we arrived due to the snow storm that day
Stayed 1 night in Feb 2024

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Terry

Travelled with group
Liked: Amenities, property conditions & facilities
During shower, not consistant, gets hot then cold, rooms too small
Stayed 2 nights in Dec 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel In Tokyo Area
Good small hotel in Tokyo area with easy access to station and amenities. Used by myself as base for my travel outside Tokyo and has been always happy with service
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamami

Stayed 1 night in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel … will return
Not our first time and still our preferred hotel being close to Tokyo Station. Lots of amenities around. I use this hotel as a base to travel outside of Tokyo and it has always been a positive experience.
Stayed 1 night in Nov 2023

2/10 Terrible

Josephine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very close to Tokyo Station. Double room is very small, bu fine for a solo traveller or staying just one night.
Stayed 1 night in Nov 2023

10/10 Excellent

Junko

Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Oct 2023

4/10 Poor

Amna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023

4/10 Poor

Hyun Joo

Travelled with family
Disliked: Cleanliness, amenities
cleanliness standards were not met
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Hyun Joo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this hotel was good except the Internet. The Wi-Fi was slow and had connection issues.
Stayed 2 nights in Sep 2023

6/10 Okay

Mavis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Journeys with chef Mav
Location close enough to Shinkansen entrance. Room very very small. Ok for the purpose of catching 1st train out.
Stayed 1 night in Sep 2023

6/10 Okay

Peter

There was a nice in house cafe/restaurant. This hotel was rigid about checkin and checkout times.
Stayed 1 night in Aug 2023

8/10 Good

Mike

Stayed 3 nights in Aug 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel convenient to the train stations
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service!
Exceptional service, every single time From the front desk team. They go above and beyond. Service with a smile.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Chaitanya A

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Room was very small, but was expected. Room was clean. No complaints.

8/10 Good

Boon Jen Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value & Recommended
Location was near Tokyo Station about 5min walk from North Exit but exposed to weather elements in the final 100-150m. Simple, clean and well equipped room but no complimentary drinking water provided. A couple of small dining places and convenience shop just at back of hotel. Would recommend. Note: only hotel in my 21 days trip to send my luggage to the room *****
Stayed 3 nights in May 2023

8/10 Good

Sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room Is extremely small
Stayed 5 nights in Apr 2023

8/10 Good

Belinda

Liked: Staff & service, amenities, property conditions & facilities
Great location! 7min walk from Tokyo Station. Safe and quiet area. Really close to lively area Kinshicho Station. The only downfall was that the room was extremely small for us two. Found a few small bugs in bathroom but not a big deal

2/10 Terrible

Dasom

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They break-in your room for cleaning before your check-out time(11:00am). They came my room (10:30am) while I am outside for my breakfast. There was my stuff in my room and they kept doing cleaning even though I came back my room and used the toilet in my room. Terrible and disgusting!!!! This is a very serious security problem.
Response from マネージャー on 11 Apr 2023
We sincerely apologize for this problem.As you say, this is something that should never happen as a hotel.We will make sure that this does not happen again in the future.

8/10 Good

Jefferson, Flat Bush

Travelled with partner
Liked: Cleanliness, staff & service, amenities
As with many hotels in Tokyo, our room was certainly on the small side and showing it's age. But as long as you know what to expect, the service and vicinity to Tokyo station was a welcome positive. It's best if you're looking for a no frills place to stay.
Stayed 1 night in Apr 2023

8/10 Good

Ayako

Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

8/10 Good

Ong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

John

Stayed 3 nights in Feb 2023

10/10 Excellent

Kamalaphorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Akiko, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tokyo station, small but neat hotel.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well placed, very close to Tokyo Station. I enjoyed my stay.

10/10 Excellent

Hideaki, Springfield

8/10 Good

Kenichi

Stayed 1 night in Dec 2022

4/10 Poor

Christian

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Scott, Gold Coast Australia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy. The staff held our snowboards in reception for us overnight. They were extremely helpful. Rooms very small but great for overnight stay close to tokyo station. Heaps of food options nearby.
Stayed 1 night in Feb 2020