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Reviews of UNPLAN Kagurazaka - Hostel

1.5 out of 5
UNPLAN Kagurazaka - Hostel
23-1 Tenjin-cho, Shinjuku-ku, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 320 reviews" "
Rating 8 - Good. 114 out of 320 reviews" "
Rating 6 - Okay. 26 out of 320 reviews" "
Rating 4 - Poor. 5 out of 320 reviews" "
Rating 2 - Terrible. 3 out of 320 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice and had a great time both times. The area is nice and the staff was extremely helpful and keeps the place very clean. Didn't try the in house restaurant, but the dessert/parfait operation they run at nice had some really delicious desserts and drinks. My only complaint is the hostel's towels are very thin and you're only allowed one for the stay. Additional towels are available for rent for ¥200 for the stay, but if you have a lot of hair (or are very accustomed to more plush towels) you may want to bring your own. I will be doing that next time and would definitely stay here again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
second time. still loved it.
Stayed 1 night in May 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing. The room had all I was looking for and all the guests I shared the room with were nice and respectful.
Stayed 1 night in Apr 2023

10/10 Excellent

Harrison

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new, model hostel in central Tokyo
An amazing deal, with the big bed and a lot of the perks of a full-fledged capsule hotel for the price of a hostel. Everthing is as clean and well-kept as a hotel too--absolutely no hairs in the bedsheets or any of that nonsense. Hostel rules still apply though; towels are rental, for example, and the front desk will close at 11 PM or so. They even serve free toast and hard-boiled eggs + one drink for breakfast! Note that while close to the station, the paths are rather narrow, and it's a metro station with only stairs. Take care with the luggage you bring.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 13 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I can feel comfort although come alone. Near metro station, 7-11, family mart Good place
Stayed 1 night in Dec 2019

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
The hostel was a bit too expensive for what it was worth. With a bit more cash per day you can get a hotel that will include all amenities that this hostel can't offer (which is none, because it's a hostel)
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms were really well appointed; the beds were comfortable; and the pods were a good size. :) They also allowed early check-in which was really helpful. They had a list of events happening around Tokyo for those who don't have a fully packed itinerary, which made for spontaneous fun. Sound management is a bit difficult, as the pods have some open space between them (above the dividers); but I suppose it is to be expected with the type of property. Some information on the train station exit would have been great also (especially if there is an elevator option). Overall, a great experience. :)
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying in a Hostel and im glad it was at UNPLAN. Front of staff was friendly and helpful. Overall amenities and cleanliness were superb!
Stayed 3 nights in Sep 2019

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend this hostel; the staff are so friendly and easy-going, the bed area is spacious and the shared bathroom is huge. The local area is also pleasant and is easy to transport to-and-from the major attractions within Tokyo. Would come again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice property with friendly staff in a safe neighborhood.
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three bedded room in clean and friendly hostel
Clean, comfortable and friendly hostel in a fairly convenient location for exploring Tokyo.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & convenient
My friends and i stayed in a room for 4ppl! It was just right and so clean! The hostel was close to the station so that was really convenient as well! Service was great and everyone was really nice!!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great staff. Short walk from the station
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
MEH
The hostel bedrooms stink like old cheese, in a bad way. Overzealous staff, poor breakfast options. Good area though. 2/5 stars, would not return.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean with very friendly and helpful staff but you hear everything your neighbors do in their bunk
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs, great group activities, clean facilities. One of the best hostels that I’ve stayed at.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Amazing place to stay! A must for any visitor to Japan!
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Very happy I chose unplan
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Sebby, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is really nice and friendly, and they can help you if you need. I only really asked something once because I'm already used to tokyo, but others have asked for help. The only downside, is that there are no lockers. But I didnt have a wheel luggage, just a big 40L trek bag so I kept it with me in my “Bed-cube”. But most people had it outside of their bed and I haven't heard anyone getting anything stolen. They also have like a handy phone thingy that has access to maps and routes, so you can take with you while you stay there and not get lost. I didn't really use it, just tried it in my bed cz I had a data plan on my phone.
Stayed 10 nights in Sep 2018

10/10 Excellent

Olamide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend this place for solo travellers!
Unplan Kagurazaka + * Close to metro * Amazing staff * Tasty breakfast * Phone they give is a great help * Great atmosphere - * Lack of space for luggage in dorm * One guest allegedly stole another guests property so I felt the constant need to check my stuff
Stayed 4 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place and the location. I would definitely come back
Stayed 2 nights in Jun 2018

4/10 Poor

Palaks, Japan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
no lights in each bunk
Each customers has their own purpose to stay. Other customers need to read something before they sleep but the lights in the room are off at 10pm. How could they read or even check their own schedule or plan for the next day. In other capsule inn like this, its bunk has and all the customers have their own privacy. Breakfast is I guess too stingy in a way. You should at least add green in it.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't believe how comfortable my stay was considering the rates! Great value!
Stayed 2 nights in Jun 2018

8/10 Good

Jeff, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hostel
I booked one night to test Unplan hostel out, it was great. Affordable price, clean and safe hostel. The staff are gems, Peter was so helpful with all sorts of info for my stay and travel. Mini breakfast included, if you're an average eater you'll want to supplement the breakfast they serve.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
It was a short stay but a great stay. We booked a private room with a bathroom, and it was actually very large for a room in Japan. The room was clean, and while minimalist, very functional. The bed was comfortable, the heat worked, and the bathroom was great too. It even had a small balcony, but it was too cold to spend time on it, but it would be nice in warmer months. The wifi worked during our stay. The breakfast was small/limited, but I don't really want more than toast, oj, and a coffee (I drink lattes, so I purchased one from the onsite cafe/bar). The welcome was friendly and organized, and the check-out was quick and easy too. The area has a metro about 5 minutes walk away, and many restaurants and cafes, but where the hotel is located is very quiet so that was nice. I recommend staying here for a visit to Tokyo.
Stayed 1 night in Jan 2018

10/10 Excellent

m, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool hostelm
I highly recommend this hostel. The Staff was so nice.
Stayed 1 night in Jan 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
Genuinely one of the most pleasant hostels I have stayed in. Staff very accommodating and location is good too.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE best! A hostel nicer than most hotels.
I had originally booked just a couple nights here, and ended up staying almost two weeks. Wonderful, clean, new and fresh. Spacious sleeping bunks with thick, comfy and supportive foam mattresses. Best beds I slept on over a month of traveling in Japan. Really friendly and helpful staff. Excellent cafe/bar on bottom floor, fun hip vibe, even people from the neighborhood spend time there not just hostel guests. The Kagurazaka neighborhood is an excellent hideaway, quiet residential neighbourhood just minutes by subway from all the biggest and best locations in Tokyo. Showers and a huge bathtub, clean bathrooms, laundry, common room with refrigerator, rooftop patio, cool events, everything a traveler could want. This was the nicest stay of my whole trip, including a number of private hotel rooms that cost considerably more. If you want better than this, you want a luxury hotel suite, and you'll pay 20x as much for it. Take a leap and stay here, you will love it!
Stayed 2 nights in Nov 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so incredibly nice and helpful every single day.
Stayed 8 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hostel
If all hostels were like this I'd be staying at them all the time! Staff is very friendly, they seem to hire a good mix of expacts that can speak multiple languages. Rooms are clean and comfortable. Each bed space has it's own curtain for privacy. Common areas are clean as well!
Stayed 1 night in Nov 2017

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd come again
My main concern was if I'd be able to sleep through the night as, you might know, some hostels are quite loud. And I'm a light sleeper. I had no issues here, the guests were all quiet in the sleeping areas, although some forgot the entrance code which caused the alarm to go off (not that much noise). The hostel is very clean and very modern, beds are super comfy and the overall size of the "cabin" is good. The staff were very friendly and helpful, and the only thing I can "complain" about is the breakfast which is small (toast and egg) and only offers ONE drink. I would definitely stay again :)
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
This was a great place to stay. Staff were very friendly and the facilities were great.
Stayed 6 nights in Sep 2017

10/10 Excellent

Maria, TEXAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Nice!!!
We had a wonderful stay at the Unplan. We booked the private family room, but had access to the entire hostel. Everyone was so helpful, and there was nothing that we lacked during our entire stay!! You can't go wrong at the Unplan😊
Stayed 1 night in Aug 2017

8/10 Good

Ashley, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice ambience
Near to a subway station (5min walk), friendly staff, quick check in and comfy bed. Had a lovely breakfast at well designed lobby, or you can enjoy at their rooftop! Overall amazing stay and will come back again on next visit!
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hostel
The matress is very comfortable. You can close the blinds so that no sun can filter through. The shower is big and clean at all time.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
This is the best hostel I ever stay in my life, the staffs were nice, the room was nice. I found out on my third night that they got a bath tub in the shared bathroom, it's coooool!!!!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross between capsule and hostel
Nice little hostel tucked into a local neighborhood. Close to transport and within walking distance to a few parks and sights

4/10 Poor

abner

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended for 4 people in one room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel was in a great location, close to the subway. The staff were very friendly and were always more than happy to help with any questions I had.