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Reviews of OMO3 Tokyo Akasaka by Hoshino Resorts

3 out of 5
OMO3 Tokyo Akasaka by Hoshino Resorts
4-3-2 Akasaka, Minato, Tokyo

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 94 reviews" "
Rating 8 - Good. 42 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 5 out of 94 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie Zhou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic new little hotel in a great area. The rooms are smartly designed and spaced, and the staff are warm and friendly. I really enjoyed my stay.
Stayed 4 nights in May 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omo was the best! The pictures do not do this hotel justice. This room was such an amazing spot to come back to after a full day of sightseeing. It’s in a business district, so at night it’s a lot of happy hour and corporate people. There are a ton of restaurants in the area with seven-eleven two doors down and the metro are close by. The staff are so kind and we’re so helpful with our luggage, checking in and out and providing us with extra amenities and even local snacks! There’s also a coffee shop connected to the hotel that was amazing. I would definitely stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Mar 2024

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 7 nights in Apr 2024

8/10 Good

Georgiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel entrance is a bit hidden for first time visitors. It is very conveniently located where there are lots of restaurants and close to metro station for easy commute. Check in was quick and the staff were helpful. The room was not big but bright and clean. Good for visitors who just want to have a place to sleep after a long day sightseeing around Tokyo.
Stayed 2 nights in Apr 2024

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was that the room is small and has no storage for clothes or suitcases. There was a small area with 4 hangars. Positives...clean, helpful staff, cafe for breakfast and in a good area for using the subway to get around Tokyo.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kang-Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to access Metro. Lots of restaurants around the area. My only concern is all receptionists are very young and seems less experience answering my questions.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, great location, basically everywhere in Tokyo is ~20mins away. Rooms are a little small, we had two big suitcases and had to pack them away everyday to make space, would stay again though 🙌
Stayed 6 nights in Mar 2024

8/10 Good

Ling Chi

Stayed 5 nights in Feb 2024

8/10 Good

MC

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2024

10/10 Excellent

Lai Yen, Long Island City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoshino Resort properties are fantastic with staff that offer 5 star service regardless of hotel rating. Very helpful, clean & convenient location
Stayed 3 nights in Dec 2023

10/10 Excellent

Ming Ho Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and chic hotel with very clean rooms and minimal design. Only thing is hotel rooms are small (enough for Tokyo standard) great location and many restaurant options in the area which is great. Close to subway stop akasaka mitsuke (5 min) , which is a place that you can easily travel to other popular areas like Tokyo station, Shibuya, Shinjuku and Ginza by subway.
Stayed 3 nights in Dec 2023

8/10 Good

Yik Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Lai Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so comfortable in room and all facilities are in good conditions, nice experience!
Stayed 2 nights in Dec 2023

8/10 Good

Hiu Kei

Stayed 3 nights in Dec 2023

10/10 Excellent

Eric

Stayed 2 nights in Nov 2023

4/10 Poor

Katie Hoi Ting

I requested an extension time for check-out which was granted by front desk. However, the cleaner was not informed properly hence walked into my room while I was changing. This is one of the worst mistakes that a hotel can make. Upon bringing this concern to the staff, I was denied a refund for the extension time and was given cookies as an apology gift. Due to this disappointing experience, I will not be returning as a hotel guest.
Stayed 7 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Akasaka
It was a great stay, good value for money. Friendly service and easy checkin and checkout. No onsen.
Stayed 1 night in Oct 2023

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the cleanliness of the hotel and the convenient location, with easy access to several metro stations. The neighborhood offers many dining options.
Stayed 4 nights in Sep 2023

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Regular room size, but tidy.
Stayed 2 nights in Feb 2023

8/10 Good

EIKO

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

ひろあき

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
朝の三文の徳散歩など、無料のイベント企画が楽しめました！
Stayed 1 night in May 2024

10/10 Excellent

Pui Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, will come back
Stayed 2 nights in May 2024

8/10 Good

Wing Chiu

Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy place to stay. The room is small as per usual Tokyo standard, but good value. Akasaka is a convenient district with plenty of restaurants.
Stayed 6 nights in Mar 2024

10/10 Excellent

ryosuke

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗なホテルでした。
Stayed 1 night in Mar 2024

10/10 Excellent

MW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

つかさ

Travelled with family and small children
Liked: Staff & service, amenities
とにかく交通が便利。 飲食店も豊富で飲み食いには困らない。 上島珈琲の朝食がとても美味しく、部屋でゆっくり食べれるのが助かる。 東京滞在時の定宿にしたいと考えている。
Stayed 3 nights in Feb 2024

6/10 Okay

タカシ

Travelled with partner
Liked: Cleanliness, staff & service
綺麗さ清潔さは問題無く良いけど二人での宿泊はとても狭く感じました。
Stayed 1 night in Feb 2024

10/10 Excellent

gieun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

JIYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 어메니티가 부족한 것 빼고 다 좋습니다
Stayed 1 night in Feb 2024

10/10 Excellent

Wai Sing

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast with Coffee at the lobby is good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
まあまあでした
部屋に電話がなくフロントにどう連絡したら良いかがわからなくて困った。結局最初にもらう冊子に小さく書いてあり、エレベーターホールに連絡用の電話があった。 もう少しわかりやすくしてほしかった。 お風呂は広く、洗い場と湯船の両方がありゆったりできた。 全般的に綺麗でした。
Stayed 3 nights in Jan 2024

8/10 Good

Yasuhito

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 6 nights in Jan 2024

2/10 Terrible

Hidenori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても便利な立地と気持ち良い対応で良かったです。
Stayed 4 nights in Jan 2024

8/10 Good

あきほ

Travelled with group
Stayed 2 nights in Jan 2024

10/10 Excellent

jeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

MAYUMI

Stayed 1 night in Jan 2024

8/10 Good

Ka Sing Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self service
The hotel service and IT system is targeting self-service by the hotel guests. The setup is quite ok but there is a major missing piece --CLEAR step-by-step instructions. Have no idea how to check-in and check-out. In particular, the hotel.com reservation code cannot be used for check-in.
Stayed 3 nights in Dec 2023

10/10 Excellent

HYEJIN

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置方便，舒適的飯店!
位置方便，距離赤坂及赤坂見附站走路都很近；飯店本體乾淨新穎，隔音很好，而且房間大小剛好，不會過小，值得推薦!
Stayed 10 nights in Nov 2023

6/10 Okay

SUNG MEI

Travelled with family
Liked: Staff & service
就都市商務型沒有什麼特殊性。
Stayed 1 night in Nov 2023

8/10 Good

Hang Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean, location is great
Stayed 5 nights in Oct 2023

10/10 Excellent

Kazuya

Stayed 1 night in Oct 2023