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After 7years since I stayed least time, still a good reasonable hotel.
Yutaka
Stayed 8 nights in May 2024
Response from Front Suzuki on 17 May 2024
Thank you very much for visiting APA Hotel Keisei Ueno Ekimae.We hope you had a relaxing stay with us.We are very pleased to receive your compliments.Our staff will continue to make every effort to satisfy our guests.We look forward to welcoming you again.
Thank you very much for visiting APA Hotel Keisei Ueno Ekimae.We hope you had a relaxing stay with us.We are very pleased to receive your compliments.Our staff will continue to make every effort to satisfy our guests.We look forward to welcoming you again.
Staff were very accommodating with storing luggage after checkout and prior to us departing for the airport so that we could wander around Ueno Park which is located next to the hotel.
Also helpful in arranging luggage forwarding service.
Monika
Stayed 1 night in Apr 2024
Response from Front Dale on 10 May 2024
Thank you very much for staying at APA Hotel Keisei Ueno Ekimae.We are very pleased to receive your high evaluation of our hotel.We hope that your stay at our hotel was one of the most memorable experiences of your trip.We hope you will have another opportunity to visit our hotel again.Thank you for taking time out of your busy schedule to write this review.
Great location. Across street from Keisei Skyliner and easy subway hub to explore Tokyo.
John
Stayed 3 nights in May 2024
Response from Front Dale on 6 May 2024
Thank you for staying at APA Hotel Keisei Ueno Ekimae.Our hotel is well located for sightseeing in the surrounding area with easy access to transportation. We are very happy that you could feel this.We hope you will have another opportunity to visit our hotel again. We are looking forward to seeing you again.
Location is excellent. Walk to subway lines in minutes. Hotel room is too small for more than one person, so you have to decide if it fits your need.
Chung Yin
Stayed 5 nights in Apr 2024
Response from フロント 中村 on 1 May 2024
Thank you very much for choosing APA Hotel (Keisei Ueno Ekimae).We are very pleased to receive your compliments on our location.As you mentioned, our hotel is located a minute's walk from Keisei Ueno Station,We are very fortunate in terms of location, as we are only a minute's walk from Keisei Ueno Station and there is a busy shopping area nearby.Our staff will continue to make every effort to ensure that our guests are satisfied with their stay at our hotel.Thank you very much for taking the time to write about your stay with us.We look forward to welcoming you again.Front Nakamura
Close to Keisei Ueno station - easy to get to and from Narita airport. Rooms are on the smaller size for a couple. Rooms are clean, kettle and coffee/tea available in room. Staff were helpful: hotel will store luggage after checkout.
Wendy
Stayed 1 night in Apr 2024
Response from Front NARIKIYO on 28 Apr 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We are very happy to receive your compliments towards our staff.As our customers have said, our hotel is in a convenient location for sightseeing, close to Keisei Ueno Station and restaurants.If you come to the Ueno area, please use our hotel.All of our staff are looking forward to seeing you again.
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for the inconvenience caused regarding the cleaning.We will make sure that all hotel staff know about your comments and work to prevent this from happening again in the future.Thank you very much for taking your valuable time to post.Front Nakamura
The hotel is located beside the Keisei-Ueno Station which connects to Narita Airport via the Skyliner. Very convenient.
Tien Teng
Stayed 3 nights in Apr 2024
Response from フロント 中村 on 23 Apr 2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura
Thank you very much for staying at APA Hotel Keisei Ueno Ekimae.We are very pleased that you were satisfied with your stay at our hotel.We will continue to strive to create an environment where many guests would like to stay again in the future.Thank you for taking the time to write this review.
We loved that the park was so close. Also, very easy ride on train to get to hotel
Julie
Stayed 6 nights in Apr 2024
Response from フロント 中村 on 18 Apr 2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura
6/10 Okay
David
17 Apr 2024
Liked: Cleanliness
David
Stayed 5 nights in Apr 2024
Response from フロント 中村 on 18 Apr 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
The location is excellent. It was just next to Keisei Skyliner station.
Restaurant are fair fair that if you just want something make you full.
For the hotel itself, the rooms are small, your baggage are unable to open fully unless you do it on your bed.
Cleaness are acceptable. Minor smell from toilet and shower facility.
Chak Man
Stayed 3 nights in Mar 2024
Response from フロント 中村 on 18 Apr 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for the inconvenience caused regarding the cleaning.We will share your feedback with all hotel staff and work to prevent this from happening again in the future.Thank you very much for taking your valuable time to post.Front Nakamura
The bed was too soft. My wife's back begin to hurt after we left the hotel.
Romeo
Stayed 4 nights in Mar 2024
Response from Front Dale on 15 Apr 2024
Thank you very much for staying at APA Hotel Keisei Ueno Ekimae.We are very sorry for the inconvenience caused by the beds in our hotel. We hope you are feeling well after your stay.We will take your comments seriously and make every effort to improve.Thank you for taking time out of your busy schedule to write this review.
The staff was super friendly and patient, as is normal with Japanese hospitality. Rooms are small but laid out very efficiently. Loved that it was seconds away from Ueno Park. Would definitely consider APA Hotels for future stays.
Audrey
Response from Front Mikuni on 14 Apr 2024
Thank you very much for using APA Hotel 〈Keisei Ueno Ekimae〉.We are very happy to receive your compliments regarding the staff's response.As our customers have said, our hotel is very conveniently located, just a 1-minute walk from Keisei Ueno Station, and there are many restaurants nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Location is great but the room is designed for very very very small guests. Be aware to get the breakfast along with the room because for some unknown reason Korean cafe do not open until 10 am , I couldn’t believe it but overall the hotel is pretty good
Gustavo
Stayed 3 nights in Apr 2024
Response from Front Narikiyo. on 13 Apr 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Currently, the last order for breakfast is 9:30, and we apologize for any inconvenience this may cause.We will continue to make further efforts to provide better service based on the opinions we receive from our customers.Thank you very much for taking the time to post your valuable opinion.
Easiest place to stay when arriving from Narita Airport on the Keisei skyliner. Ueno Ameyokocho is great for eating and shopping.
Donna
Stayed 1 night in Mar 2024
Response from Front Umehara on 28 Mar 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Did you have a good time during your stay?All of our staff members are happy to hear that you were satisfied with our customer reviews.Our hotel is located 3 minutes walk from JR Ueno Station and 1 minute walk from Keisei Ueno Station.In addition, there are Ueno Park, Ueno Zoo, and Ameya Yokocho in the surrounding area, so we are proud to be a very convenient hotel for walking around Ueno.Thank you very much for taking the time out of your busy schedule to post. We look forward to your next visit.
Thank you very much for using APA Hotel 〈Keisei Ueno Ekimae〉.Thank you very much for your high evaluation.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
The staff is friendly and helpful. The room is clean and had good amount of natural light. Location is conveniently right beside the train station. Bed is too soft to sleep on comfortably and I didn’t like that the tv turned on automatically.
Waka
Stayed 2 nights in Mar 2024
Response from Front Umehara on 22 Mar 2024
Thank you for choosing APA Hotel Keisei Ueno Ekimae.We hope you had a pleasant stay with us.Our hotel is located just a minute walk from Keisei Ueno Station. We have received many compliments from our guests on the quality of our location. We are very happy to receive compliments from our guests as well.There are many sightseeing spots nearby, such as Ueno Onshi Park and Ameya Yokocho, so why don't you go for a walk next time you have time?Thank you very much for taking time out of your precious time to write us.We hope you will visit our hotel again when you come to the Ueno area.All of us at the hotel look forward to serving you.
Tight room, bed sheets had what seemed to be stains on the wall side
michael
Stayed 3 nights in Mar 2024
Response from フロント 中村 on 19 Mar 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for the inconvenience caused regarding the cleaning.We will share your feedback with all hotel staff and work to prevent this from happening again in the future.Thank you very much for taking your valuable time to post.Front Nakamura
It was very close to public transportation. Breakfast was very good and the staff very polite and helpful. The room was very, very small. With two people and luggage there was very little room to move
Charles
Stayed 4 nights in Mar 2024
Response from Front Narikiyo. on 16 Mar 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.The rooms are compact and designed with ease of use and environmental friendliness in mind, and we apologize for any inconvenience caused.However, we are very happy to receive your compliments for our staff.As you said, our hotel is in a very convenient location, close to the station.We would be happy if you could stay at our hotel when you come to the Ueno area.All of our staff members look forward to serving you.
Thank you very much for using APA Hotel 〈Keisei Ueno Ekimae〉.We would like to thank you again for your compliments.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Hotel was near to shopping and dining, convenience store was 3 minutes walk from hotel.
Julian
Stayed 6 nights in Feb 2024
Response from フロント 中村 on 7 Mar 2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura
This is the 2nd hotel we’ve stayed at in the APA Hotel chain. (There are so many that you have to be careful you’re search for the right one when you look for your hotel.)
This location is minutes from a station on Osaka’s superb subway and train network.
The rooms are small but perfectly laid out so everything is very convenient.
A limitation to think about in summer is that the rooms are not air conditioned.
TV is APA hotels have only one English language channel, BBC News. In this hotel the channel merged English with Japanese translation voiceover. But we didn’t come to Japan to watch TV.
Peter
Stayed 3 nights in Feb 2024
Response from フロント 中村 on 26 Feb 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
Our stay was okay however, the rooms are small. There was barely any room for our bags. I didn’t bring luggage but that would not have fit in the room. I wish there was a hairdryer in the bathroom. The walls are a little thin and you can hear people talk loudly from other rooms or any loud banging. It was conveniently located right next to Ueno station which got us straight to Narita airport, which was the airport we headed to. It’s also right next to the zoo which was nice.
Laarni Marie
Stayed 3 nights in Feb 2024
Response from Front Mikuni on 20 Feb 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We sincerely apologize for the inconvenience you had with the guest room, even though you chose our hotel out of many hotels.Due to the facilities, it is difficult to respond immediately, but we will take your feedback into account and utilize it in future hotel operations.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
4/10 Poor
Kora E
Business traveller
16 Feb 2024
Liked: Cleanliness
Disliked: Room comfort
the rooms are simply too small, I booked a single, but had a huge bed, had I a smaller bed, there would have been a bit more room. the breakfast as was abysmal except for the coffee. The lobby as practically non existent, and totally filled up by luggage.
Kora E
Stayed 8 nights in Feb 2024
Response from Front Mikuni on 16 Feb 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We apologize for any inconvenience caused regarding your guest room, even though you chose our hotel out of many hotels. Due to the facilities, it is difficult to respond immediately, but we will take your feedback into account and utilize it in future hotel operations.Thank you very much for taking your valuable time to post.
Great location and staff are very helpful, we will be staying again!
Georgia
Stayed 2 nights in Feb 2024
Response from フロント 中村 on 11 Feb 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very close to Keisei Ueno Station, just a 1-minute walk away, and there are many restaurants nearby, making it very convenient in terms of location.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Great location with easy access to trains and subway. A large number of eateries and bars nearby. Ueno park next door, booked a room with park view. As always clean comfortable but compact room that makes APA a dependable stay.
roxanne
Stayed 3 nights in Jan 2024
Response from Front Mikuni on 4 Feb 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very conveniently located, just a 1-minute walk from Keisei Ueno Station, and there are many restaurants nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
6/10 Okay
jelica
Travelled with family
31 Jan 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Musty washrooms, dirty floors, dirty windows. Nasty stuff behind the toilet cover (dust and hair), so we just kept it up at all times. I don’t recommend the location either. Very noisy at night and busy at all times. Constant flow of tourists makes the lobby practically impassable. The staff was very kind and helpful, despite being clearly overwhelmed.
jelica
Stayed 2 nights in Jan 2024
Response from フロント 三國 on 31 Jan 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Although you chose our hotel out of many hotels, we apologize for any inconvenience caused regarding the cleaning.We will share your feedback with all of our staff and work to prevent it from happening again.Thank you very much for taking your valuable time to post.
8/10 Good
Rabiatul Adawiyah
Travelled with family, Travelled with family and small children
Location of hotel is superb, very close to main train stations and Ueno Park. Room is very small, so be mindful if you're going to bring huge luggage bags. On the day of checkout, an earthquake occurred (4 on Japanese seismic scale). I could feel the tremors and the building swayed a little, right after a few minutes the staff made an announcement that the building is safe and there is no need to evacuate. It's good to know that the staff is attentive and alert incase if emergencies occur.
Rabiatul Adawiyah
Stayed 3 nights in Jan 2024
Response from フロント 中村 on 28 Jan 2024
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.We are very fortunate in terms of location as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.Front Nakamura
8/10 Good
Po-Yuan, Rockville
25 Jan 2024
Liked: Staff & service
Po-Yuan
Stayed 8 nights in Jan 2024
Response from フロント 中村 on 28 Jan 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
The appearance is okay, but the environment inside is not good.
Christina
Stayed 4 nights in Dec 2023
Response from Front Mikuni on 24 Jan 2024
Thank you very much for choosing APA Hotel Keisei Ueno Ekimae. We apologize for the inconvenience caused by the cleanliness of the hotel, despite the fact that you chose APA Hotel among many hotels. We will share your feedback with all of our staff to prevent a recurrence. Thank you very much for taking time out of your precious time to write us.
6/10 Okay
CHIA-MEI
Travelled with family
20 Jan 2024
CHIA-MEI
Stayed 4 nights in Jan 2024
Response from フロント 中村 on 20 Jan 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Did you have a relaxing time during your stay?We are very happy to receive your compliments.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
6/10 Okay
Henry
Travelled with partner
15 Jan 2024
Liked: Cleanliness, staff & service, amenities
Henry
Stayed 4 nights in Jan 2024
Response from Front Mikuni on 16 Jan 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.Did you have a relaxing time during your stay?We are very happy to receive your compliments.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
6/10 Okay
Edmund
13 Jan 2024
Liked: Staff & service, amenities
great location. not super clean. apa is pretty solid overall and given the location, you’ll likely not spend much time in your room so this’ll be fine enough but def average experience.
Edmund
Stayed 4 nights in Jan 2024
Response from Front Mikuni on 14 Jan 2024
Thank you for using APA Hotel Keisei Ueno Ekimae.As our customers have said, our hotel is very close to Keisei Ueno Station, just a 1-minute walk away, and there are many restaurants nearby, making it a very convenient location.However, we apologize for the inconvenience caused regarding cleaning.We will ensure that all staff members are aware of your feedback and strive to improve.Thank you very much for taking your valuable time to post.
6/10 Okay
Violet
Travelled with family, Travelled with family and small children
8 Jan 2024
Disliked: Cleanliness
Violet
Stayed 3 nights in Jan 2024
Response from フロント 中村 on 10 Jan 2024
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
Thank you for using APA Hotel〈Keisei Ueno Ekimae〉.We would like to thank you again for your compliments. All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We are very happy that you were satisfied with your stay.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We hope you enjoyed your stay.We are very happy to receive your compliments.All of our staff will continue to strive to ensure customer satisfaction.If you come to Ueno again, please use our hotel.We look forward to your visit.Front Nakamura
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We apologize for not meeting your expectations.We will continue to strive to improve to ensure customer satisfaction.Thank you for taking your valuable time to post this comment.
Thank you very much for using APA Hotel Keisei Ueno Ekimae.We are very happy that you were satisfied with your stay.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Thank you very much for using APA Hotel Keisei Ueno Ekimae.As our customers have said, some of our guest rooms have a view of Ueno Park, which has been well received by our customers.We would be happy if you were satisfied.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Thank you very much for visiting APA Hotel Keisei Ueno Ekimae. Did you have a good time during your stay?All of our staff will continue to do their best to ensure customer satisfaction.Thank you very much for taking your valuable time to post this comment. Front Nakamura