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Reviews of Mendeli Street Hotel

Mendeli Street Hotel
5 Mendeli St, Tel Aviv

Reviews

8.8

Excellent

Rating 10 - Excellent. 396 out of 699 reviews" "
Rating 8 - Good. 226 out of 699 reviews" "
Rating 6 - Okay. 45 out of 699 reviews" "
Rating 4 - Poor. 22 out of 699 reviews" "
Rating 2 - Terrible. 10 out of 699 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional -- greatly exceeded our expectations! Our superior room was much larger than expected. The double shower was huge, and there were 2 closets with extra storage space. They provided bottled water each day. The cappuccino maker was a nice touch. Bed was large and very comfortable, with premium bedding. Breakfast was unbelievable (and included!). Most days it was at Asimi (right on the beach, gorgeous view), and on Friday/Sat it was at hotel restaurant-- which is one of the top restaurants in Tel Aviv and was superb. Even though the bar and restaurant were full each night, our room was quiet. Remarkable quality, and the value for what we paid was amazing. Also the location was perfect, so close to beach and car rental and parking lot, and a short walk (15 min) to Shuk HaCarmel and Dizengoff square. Staff at hotel were extremely attentive and kind. We are grateful to have had such a lovely experience. It made our vacation.
Stayed 5 nights in Apr 2024
Response from Taline Ghougassian, Front Desk Manager on 1 May 2024
Jodi!Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your stay greatly exceeded your expectations and that you enjoyed every aspect of your time with us.Will be glad to see you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in TLv
Mendeli is perfectly located-walkable, close to the beach and public transportation. Greatest shower!!
Stayed 3 nights in Feb 2024
Response from Taline Ghougassian, Front Desk Manager on 9 Apr 2024
Thank you for your loyalty.Best wishes,

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel
Visited the restaurant Mashya on my last visit and liked the vibe so tried the hotel. It was wonderful. Well located and really cool decor. The restaurant is amazing and the service 1st class. Def staying next time
Stayed 2 nights in Feb 2024
Response from Taline Ghougassian, Front Desk Manager on 9 Apr 2024
Dear Maurice, thank you!Best wishes,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel, amazing restaurant on the property, fab location, highly recommend this hotel if you are in Tel Aviv
Stayed 2 nights in Feb 2024
Response from Taline Ghougassian, Front Desk Manager on 9 Apr 2024
Dear Michael,thank you!All the best wishes,

8/10 Good

Erez

Stayed 1 night in Jan 2024
Response from Taline Ghougassian, Front Desk Manager on 9 Apr 2024
Thank you, Erez.Best wishes,

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Taline Ghougassian, Front Desk Manager on 9 Apr 2024
Thank you, Ido.Best wishe,

8/10 Good

oren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location good very clean, renew
Stayed 1 night in Dec 2023
Response from Taline Ghougassian, Front Desk Manager on 9 Apr 2024
Thank you, Oren.We will do maximum for 5 out of 5.Best wishes,

10/10 Excellent

Shmuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for four nights (9/29/2023 10/3/2023). A comfortable hotel in an excellent location, about a three-minute walk to the sea. The room was clean and perfect. I have to mention the hotel's restaurant, a perfect breakfast and the hairdresser at a very high level. Just to come and eat the hotel's chef's breakfasts is worth staying at this hotel.
Stayed 4 nights in Sep 2023
Response from Taline Ghougassian, Front Desk Manager on 10 Oct 2023
Hello Shmuel,thanks alot for your rewiev.Will be happy to see you again.Best wishes,

10/10 Excellent

Amos

Stayed 2 nights in Oct 2023
Response from Taline Ghougassian, Front Desk Manager on 6 Oct 2023
Hi Amos,thank you for your review.Will be happy to see you again!All the best,

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small, but very clean as was hotel overall.
Stayed 1 night in Oct 2023
Response from Taline Ghougassian, Front Desk Manager on 5 Oct 2023
Dear guest, thank you for your review.Will be happy to see you again.Best wishes,

8/10 Good

Rachael

Stayed 2 nights in Sep 2023
Response from Taline Ghougassian, Front Desk Manager on 2 Oct 2023
Dear Rachael,thank you for your reviews.Will be happy to see you again.Best wishes,

10/10 Excellent

Neona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotel experiences I have EVER had and I am an old traveler. Everyone was so kind, helpful, polite and just so special. A special shout out to Oksana at the front desk, Gila the manager, and Yulian our morning server. Come to America and stay with us!!!! We will miss the Mendeli hotel and staff
Stayed 6 nights in Sep 2023
Response from Mendeli Street Family on 30 Sept 2023
Dear Neona,we are really happy to hear so kind, worm words.Thank you for staying with us.Will be happy to see you again.All the best,

8/10 Good

haim

Stayed 1 night in Sep 2023
Response from Taline Ghougassian, Front Desk Manager on 24 Sept 2023
Dear Haim, thank you for your review.Will be happy to see you again.

8/10 Good

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend it!
Excellent hotel, very well located with an incredible breakfast
Stayed 3 nights in Sep 2023
Response from Taline Ghougassian, Front Desk Manager on 20 Sept 2023
Dear Gustavo, thank you for your review!Best wishes,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed breakfast. Location was perfect. Staff friendly
Stayed 1 night in Sep 2023
Response from Talin on 17 Sept 2023
Dear John, thank you for your review.Will be happy to see you again.Best wishes,

10/10 Excellent

Amy

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from Taline Ghougassian, Front Desk Manager on 16 Sept 2023
Thank you for your reviews!Will be happy to see you again.Best wishes,

10/10 Excellent

Quintin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Sep 2023
Response from Taline Ghougassian, Front Desk Manager on 4 Sept 2023
Dear Quintin, thank you for your review.Will be happy to see you again.Best wishes,

10/10 Excellent

Tal, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very modern. Great location close to the beach and nearby nightlife, shopping, and dining areas. Friendly staff and delicious breakfast. Small room (even after we upgraded to deluxe) but that's the norm in Israel. Comfortable bed and big shower.
Stayed 1 night in Aug 2023
Response from Taline Ghougassian, Front Desk Manager on 23 Aug 2023
Dear Tal, thank you for your review.Will be happy to see you again. All the best,

10/10 Excellent

Sharonc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Talin on 23 July 2023
Thank you for your review.Will be happy to see you again!Best wishes,

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Taline Ghougassian, Front Desk Manager on 16 July 2023
Dear Ofer,Thank you for taking the time to provide your feedback and for your excellent rating.We are delighted to hear that you had a wonderful experience at Mendeli Hotel.Your positive rating and feedback mean a lot to us, as it serves as validation for the efforts we put into providing exceptional service and a memorable stay for our guests.We value your patronage and hope to exceed your expectations on your next visit.Warm regards,Talin GhougassianFront Desk ManagerMendeli Hotel

2/10 Terrible

Niloufar

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was DISGUSTING! Rooms are dirty and smell like crap, no windows in the rooms, and terrible customer service. Unlike anything I’ve ever seen before. How can anyone breathe in a room with no window? I’m a social media influencer and you best believe I will be putting them on blast.
Stayed 3 nights in Jul 2023
Response from Taline Ghougassian, Front Desk Manager on 16 July 2023
Dear Niloufar,We are deeply sorry to hear about your disappointing experience at Mendeli Hotel. We apologize for any inconvenience and dissatisfaction you encountered during your stay.We take cleanliness and room conditions very seriously, and it is disheartening to learn that the rooms did not meet your expectations. Our housekeeping team follows strict protocols to ensure the cleanliness and hygiene of our rooms. We will investigate the matter thoroughly to address any potential issues and take appropriate actions.We are also sorry to hear about your dissatisfaction with our customer service. We aim to provide exceptional service to all our guests, and we apologize if we failed to meet your expectations. Your feedback will be shared with our team to ensure that we continuously improve our service standards.Thank you for bringing these matters to our attention, and we apologize for any negative impact this may have had on your stay. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Sincerely,Talin GhougassianFront Desk ManagerMendeli Hotel

4/10 Poor

Ron

Liked: Cleanliness
Disliked: Room comfort
Very disappointed
The loft room has the worst design I ever seen, bath room is part of the room, there is no place for towels, floor (some kind of a carpet) is wet all time (in our first room full of water below the carpet so we had to change rooms. Near to zero flexibility for late check out on Saturday and I’m still waiting for the Orange juice and coffee in the morning breakfast…
Stayed 1 night in Jul 2023
Response from Taline Ghougassian, Front Desk Manager on 16 July 2023
Dear Ron,Thank you for sharing your feedback about your recent stay at Mendeli Hotel. We deeply apologize for the negative experience you encountered in the loft room and for any inconveniences caused.We continuously strive to create comfortable and functional spaces for our guests, and we apologize if the layout did not meet your expectations. Your comments will be shared with our management team to evaluate possible improvements.Your feedback will be shared as well with our restaurant team to ensure better service moving forward.We value your feedback as it helps us improve and provide better experiences for our guests. If there is anything else we can do to rectify the situation or make your future stays more enjoyable, please do not hesitate to reach out to us directly.Thank you for your understanding, and we hope to have the opportunity to regain your trust during your next visit to Mendeli Hotel.Best regards,Talin GhougassianFront Desk ManagerMendeli Hotel

10/10 Excellent

Robert

Stayed 1 night in Apr 2023
Response from Maxim on 26 Apr 2023
Hello Robert.Thank you for your review. Will be happy to see you again.Best wishes, Mendeli Street Hotel.

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and very clean
Stayed 3 nights in Apr 2023
Response from Maxim on 14 Apr 2023
Hi, Erik. Thank you for staying in Mendeli street hotel.Will be happy so see you again.Best wishes,

10/10 Excellent

Nissim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Talin on 12 Apr 2023
Dear Nissim, Many thanks for sharing this lovely feedback following your recent stay with us. I am thrilled to learn we could offer you a great experience at our hotel, and attentive service. We will all be very happy to see you as our guests again! Talin Ghougassian Front Desk Manager

10/10 Excellent

Mr r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well placed. Staff were fine but the food, the food was excellent, if you are staying there book the breakfast option.
Response from Maxim on 21 Feb 2023
Hi Rhys, Thank you for choosing us and for leaving your review! It is really awesome to read that you've enjoyed your time in our hotel - we are indeed a little different and unique, I am glad you enjoyed. I hope it's not long till we meet again somewhere around the world!Best wishes, Maxim

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Maxim on 12 Feb 2023
Thank you for staying in Mendeli Street Hotel.Best wishes,

8/10 Good

Nebojsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

ALON

Travelled with partner
Liked: Cleanliness, staff & service
Excellent breakfast
Response from Maxim on 31 Jan 2023
Dear Alon,thank you for choosing the Mendeli Street hotel.We are looking forward to hosting you.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for the breakfast
Breakfast was amazing. If you are American, the rest of the world has small hotel rooms, this is no exception. The bathroom is nice size and similar to American size. I wish there was recycling but I didn't see any the entire time in Israel. Overall we loved our stay!
Stayed 4 nights in Nov 2022

10/10 Excellent

Victor Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

8/10 Good

MANUEL MOCHON

Liked: Cleanliness, property conditions & facilities
Service not like the hotel.
Stayed 3 nights in Nov 2022

10/10 Excellent

zvi

Stayed 1 night in Nov 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best professional service in Israel
The place was great… like a sophisticated European pension hotel and very reasonably priced, with the most professional service I have found in israel.
Stayed 2 nights in Oct 2022

6/10 Okay

Charlotte

Liked: Cleanliness
Disliked: Room comfort
Not so lofty
Two of us stayed in a "loft" room and found it very uncomfortable--very small room with a sink island in the middle, and the "bathroom" was a plexiglassed corner of the room. It was missing small amenities like hooks on which to hang wet towels and bathing suits. On the positive side, the bed was comfortable, the breakfast was really good, and the location was terrific.
Stayed 3 nights in Sep 2022

8/10 Good

Chalom

Stayed 3 nights in Sep 2022

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, excelent location, new, great breakfast
This is a no frills place. It is exactly what we needed a place that is located close to the beach in tel aviv, quiet very clean and good services and excellent breakfast. There is paid parking near by.
Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast included. Great location. Comfortable bed. We paid more for a deluxe room and it was worth it for the extra space
Stayed 3 nights in Sep 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast included. Great location. Comfortable bed
Stayed 1 night in Sep 2022

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and management
Stayed 1 night in Aug 2022

8/10 Good

mor

Stayed 1 night in Aug 2022

8/10 Good

Orly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, great breakfast
Stayed 1 night in Jul 2022

4/10 Poor

Ricky, Highwood

Stayed 3 nights in Jul 2022

6/10 Okay

Noam

Stayed 1 night in Jul 2022

10/10 Excellent

Yonatan

Stayed 1 night in Jul 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Sirs, Today my husband and I checked into the Mendelli Street Hotel in Tel Aviv, Israel and we were treated deplorably. The reason for selecting this hotel from hotels.com was the excellent service and the friendly staff that took care of us 5 years ago when we had booked it with hotels.com. We arrived at 2:30 to check in and were told that the room would be ready in 10 minutes which it was. However, we were told that we would need to retrieve our bags from storage which required us to also move everyone else’s bags from the storage to retrieve ours. We were told to do so because the hotel staff was busy eating their lunch. The room we were given had a broken bathroom door and we requested to be moved. The response from the staff was entirely rude and we were told that we would be responsible to move our bags back down to the lobby while they were preparing a replacement room. We refused to move our bags until the new room was available. Again they were rude. We then waited over 1 hour to get the new room cards. Before going up to the new room we asked if our bags was in the original room and were told to get them and move them. Once again we went up to the room but the door wouldn’t open and when we asked why we were told the bags were once more in the lobby. We then went down and our bags had been moved to the storage. Once again we moved our bags but now to the new room. As we entered we noticed that the sheets had been changed and new towels placed.
Stayed 3 nights in Jun 2022

10/10 Excellent

Dafna

Stayed 2 nights in May 2022

8/10 Good

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities
quiet and relaxing although in busy area. restaurant was nice although closed for lunch!
Stayed 4 nights in May 2022

8/10 Good

Tamar

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2022