Exterior
Check availability

Reviews of Hestia Hotel Ilmarine

4 out of 5
Hestia Hotel Ilmarine
Pohja pst 21b, Tallinn

Reviews

8.2

Very good

Rating 10 - Excellent. 290 out of 931 reviews" "
Rating 8 - Good. 487 out of 931 reviews" "
Rating 6 - Okay. 119 out of 931 reviews" "
Rating 4 - Poor. 26 out of 931 reviews" "
Rating 2 - Terrible. 9 out of 931 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ESNALDO, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location ...excellent costumer services mostly the front desk staff guys...more than good for price and services really!!!...
Stayed 2 nights in Sep 2023

8/10 Good

Jan

Stayed 1 night in Aug 2023

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Old City.Easy parking at the premises. This is my second stay here.
Stayed 4 nights in Sep 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was near to the old town of Talinn. I liked the style of incorporating a new building within an old factory. The hotel was very clean. I initially found it difficult to locate.
Stayed 3 nights in May 2023
Response from Riho Riismaa on 17 July 2023
Dear Margaret,Thank you for choosing Hestia Hotel Ilmarine, and thank you for taking the time out of your busy schedule to leave us feedback!We are glad to read that the stay went well.

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The hotel has wonderful rooms, and the staff is friendly and helpful
Stayed 1 night in Feb 2023
Response from Riho Riismaa on 17 July 2023
Dear Timothy,Thank you for choosing Hestia Hotel Ilmarine!Thank you for the great feedback and the rating, we are glad that everything was to your liking!

8/10 Good

Arvydas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Anders

Business traveller
Stayed 3 nights in Nov 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great but they need to change the name! Very confusing using Hestia Europe…… Went to the wrong one
Stayed 1 night in Jul 2022

8/10 Good

Liisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Johanna Kaupmees / Front Office Manager on 21 June 2022
Dear Liisi, Thank you for your kind review. We are glad to hear that you were pleased with your stay here. We hope to see you soon again. Kind regards, Johanna Kaupmees / Front Office Manager

10/10 Excellent

Cody

Stayed 3 nights in May 2022

10/10 Excellent

karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town and to the ferries. Spacious rooms! Very kind and nice staff!
Stayed 1 night in Apr 2022

8/10 Good

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City hotell in Tallinn
Nice hotell close to old town
Stayed 3 nights in Aug 2021
Response from Henri Kilk / General and Front Office Manager on 27 Sept 2021
Hello, Thank you for your kind review. We are happy to hear that you were pleased with your stay in our hotel especially with the location. We hope to see you again. Kind regards, Henri Kilk / General and Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to Old Town and Telliskivi. Breakfast was good. Overall enjoyable experience.
Stayed 2 nights in Feb 2021
Response from Henri Kilk / General and Front Office Manager on 19 Feb 2021
Hello, Thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Kind regards, Henri Kilk / General and Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Henri Kilk / General and Front Office Manager on 18 Dec 2020
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to that you were satisfied with your stay in our hotel. Best wishes, Henri Kilk / General and Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Comfy location for the Old Town and transportation links, friendly stuff, a good breakfast choice, clean and spacious room. Overall, I'm very happy with my stay.
Stayed 3 nights in Aug 2020
Response from Henri Kilk / General and Front Office Manager on 17 Aug 2020
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your good review. We are pleased to that you were satisfied with your stay in our hotel. We hope to see you again, Henri Kilk / General and Front Office Manager

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, easy location
Clean, quiet, spacious room at a good price. It's maybe 5 minutes to walk to the old town - but I've stayed in the old town before and found it really noisy as people party all night. Hestia was just super clean and comfortable, good bed, good breakfast, nice little gym.
Stayed 2 nights in Jul 2020
Response from Henri Kilk / General and Front Office Manager on 1 Aug 2020
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to that you were satisfied with your stay in our hotel. Best wishes, Henri Kilk / General and Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Henri Kilk / General and Front Office Manager on 10 Dec 2019
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to that you were satisfied with your stay in our hotel. Best wishes, Henri Kilk / General and Front Office Manager

8/10 Good

K N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Front office people were very pleasant and helpful. Room was comfortable.
Stayed 2 nights in Jul 2019
Response from Henri Kilk / General and Front Office Manager on 2 Aug 2019
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Henri Kilk / General and Front Office Manager

10/10 Excellent

Rishi, UK

Liked: Cleanliness, staff & service
I had to pay again despite telling them I had already paid to Expedia but this mistake was acknowledged and I think rectified .
Stayed 3 nights in Jul 2019
Response from Henri Kilk / General and Front Office Manager on 22 July 2019
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to that you were satisfied with your stay in our hotel. We apologise on the behalf of the payment information. The payment has been refunded to you. Best wishes, Henri Kilk / General and Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the hotel a kettle in our room would have been really helpful. Also, some information on cotrolling heating in our room (minus 15 outside) as we only found underfloor heating on 2nd night. we were asked to conserve energy but there was no towel dryer/heater so we had to request clean towels each day.
Stayed 5 nights in Dec 2018
Response from Henri Kilk / General and Front Office Manager on 12 Dec 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. The heating of the room can be controlled either floor heating or heater near the window. There is a towel heater in the bathroom where towels can be hang. We hope to see you again, Henri Kilk / General and Front Office Manager

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Henri Kilk / General and Front Office Manager on 30 Oct 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Henri Kilk / General and Front Office Manager

10/10 Excellent

LCS, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very close to all the major attractions. The rooms were nice and clean, and the staff was courteous. The hotel breakfast was also quite good. I would definitely stay there again.
Stayed 3 nights in Sep 2018
Response from Henri Kilk / General and Front Office Manager on 10 Sept 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. Best wishes, Henri Kilk / General and Front Office Manager

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
tiny rooms, decent location but no VIP options offered.
Stayed 1 night in Aug 2018
Response from Henri Kilk / General and Front Office Manager on 1 Sept 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We are glad to hear that you were satisfied with your stay in our hotel. We apologise for not offering you desired VIP options. Best wishes, Henri Kilk / General and Front Office Manager

8/10 Good

Marta, Calgary

Liked: Property conditions & facilities, room comfort
Not excellemt, acceptable. The location is very good and the breakfast too.
Stayed 2 nights in Aug 2018
Response from Henri Kilk / General and Front Office Manager on 1 Sept 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Henri Kilk / General and Front Office Manager

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Henri Kilk / General and Front Office Manager on 6 Aug 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Henri Kilk / General and Front Office Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
I chose this hotel because it was convenient walk from ferry terminal and walking distance to the old town for restaurants and tourist photos. The service and breakfast were totally satisfactory. A previous review I read said it might be noisy on street side. My room face the busy street and noise was not a problem if I closed the window. I had a pleasant two-night stay.
Stayed 2 nights in Jul 2018
Response from Henri Kilk / General and Front Office Manager on 6 Aug 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Henri Kilk / General and Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most well-thought-out hotel room I've been to
1. This is the most well-thought-out hotel room I've been to regardless of price. The architect made the best use of the space available. 2. Unlike Scandic Hotels, the towels used in llmarine did not have a funny smell. 3. The curtains in this hotel actually block out almost all the light. This is because (a) the curtains overlapped each other and (b) there is an additional flap at the top to prevent light from coming in from the top.
Stayed 2 nights in Jun 2018
Response from Henri Kilk / General and Front Office Manager on 5 July 2018
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We will do our best to improve breakfast. We hope to see you again, Henri Kilk / General and Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The staff were courteous, efficient and professional. Check-in was quick an easy. The room was clean and comfortable. Breakfast was yummy. Great location. Overall it was excellent! Would definitely return!
Stayed 3 nights in Apr 2018
Response from Henri Kilk / General and Front Office Manager on 19 June 2018
Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Henri Kilk / General and Front Office Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room request
Our room request was not respected. We have stayed at this hotel several times.
Stayed 1 night in May 2018
Response from Henri Kilk / General and Front Office Manager on 19 June 2018
Hello, Thank you for staying in Hestia Hotel Ilmarine and thank you for your review. We apologise for not fulfilling your request. We will do our best to satisfy your request when possible. Best wishes, Henri Kilk / General and Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel is close to the old town so convenient for visiting that but far from other attractions. Hotel is on a very busy road so if your room is on that side instead of the courtyard, you hear the cars going by all night long....turning up the air conditioning so the fan is going all night helped drown out some of the traffic noise.
Stayed 6 nights in May 2018
Response from Shift Leader on 22 May 2018
Dear Guest, thank you for sharing your experience with us! It is unfortunate that we could not meet your expectations. Most of our standard rooms are located on the street side, which should be considered when booking the hotel. We also have superior and deluxe rooms, which are located on the quieter side of the hotel, towards the courtyard. I hope that you enjoyed your trip to Tallinn regardless and perhaps we'll be able to meet your expectations on your next visit! With kind regards, Kelly Valdna Shift Leader

10/10 Excellent

Michael, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, great breakfast and nice location, helpful staff..
Stayed 2 nights in May 2018
Response from Shift Leader on 21 May 2018
Dear Michael, thank you for sharing your feedback with us! We're pleased to hear that you found our hotel nice, breakfast great, and the location suitable for you as well. I'll share the good words about the staff with the staff members. They do their best to make our guests feel at home and help as much as possible. Hope to see you again soon and perhaps we'll be able to give you an even better experience! Best wishes, Kelly Valdna Shift Leader

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at
Very convenient to the old town. Clean hotel and very helpful staff. Reasonably priced too.
Response from Shift Leader on 10 May 2018
Dear Justin, thank you very much for sharing your experience with us! It is such a pleasure to hear that you enjoyed your stay to the fullest and found our location convenient for you, as well as the hotel clean and staff very helpful. We hope to see you again soon and hopefully we can provide you an even better experience! With warm wishes, Kelly Valdna Shift Leader

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Shift Leader on 29 Mar 2018
Dear Tanya, thank you for the feedback! We hope to see you in Hestia Ilmarine again soon! Warm regards, Kelly Valdna Shift Leader

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
very quaint room, small but comfortable. right by a tram route, very close to ferry docks. perfect for the average tourist who spends more time or and about than in the hotel room. would gladly stay again in the future
Stayed 1 night in Mar 2018
Response from Shift Leader on 20 Mar 2018
Dear Steven, thank you for sharing your feedback with us! It is a pleasure to hear that you enjoyed your stay to the fullest and found the location of the hotel suitable. We hope to see you again soon! Warm regards, Kelly Valdna Shift Leader

8/10 Good

alex, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Good Value
In general a very good stay. Great staff, clean and modern rooms and public areas. All staff very friendly. On the down side the bar closes at 10pm which seems rather early, and it's a bit of a walk to the old town but nothing too strenuous!
Stayed 1 night in Oct 2017
Dear Alex, thank you for the kind feedback! It is always great to hear when our guests enjoy their stay to the fullest - especially the rooms, staff, and public areas. As for the restaurant, we are going through some changes at the moment, so hopefully you will have an even better experience next time! With kind regards, Kelly Valdna Shift Leader

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
P&Yvonne Kildare
Hotel excellent location. Old town city and port all within walking distance. Hotel is quiet we are just back. Breakfast good quite a few choices. Definitely recommend this hotel.
Stayed 4 nights in Sep 2017
Dear Yvonne, thank you for such a positive feedback! It is a pleasure to hear that you enjoyed your stay to the fullest! We hope to see you in Ilmarine Hotel again soon. With warm regards, Kelly Valdna Shift Leader

10/10 Excellent

Joe, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Old City of Tallinn.
Good experience from the front desk to checkout. Every time we needed help or advice, the front desk delivered. Good breakfasts and even a good place to dine after a long day of walking around. All in all, a nice experience.
Stayed 3 nights in Sep 2017
Response from Kelly Valdna Shift Leader on 25 Sept 2017
Dear Joe, thank you for such a positive feedback and the kind words! We are utmost happy that you enjoyed your stay to the fullest and took your time to experience everything we had to offer. Hope to see you again soon and perhaps the weather will be better aswell! With warm regards, Kelly Valdna Shift Leader

10/10 Excellent

Pierre, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and confortable hotel
Stayed 10 nights and do recommend it. Near Old Tallinn with all its charms. 5 minutes walk to entrance to Old Tallinn at Fat Margaret tower. Also close to new Tallinn. Marvellous trams and bus system that takes you all over and not expensive. Get a green smart card at Rio-Kiosk which is refundable at the end of your trip, get your refund in town and not at the airport. You do need good shoes to walk cobbled streets. Estonia has a remarkable story and its people are so wonderful and generous.
Stayed 10 nights in Aug 2017
Response from Kelly Valdna Shift Leader on 13 Sept 2017
Dear Pierre, thank you so much for such a detailed and positive feedback! It is a pleasure to hear that you took your time to explore Tallinn and felt satisfied with your stay! I will make sure to forward the kind words to the staff. I sincerely hope that we will have the chance to welcome you back in future days! With warm regards, Kelly Valdna Shift Leader

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PK Ilmarine great hotel
The hotel facility is very nice, the place is close to the harbor and walking distance to the center city
Stayed 1 night in Jul 2017
Response from Kelly Valdna Shift Leader on 27 Aug 2017
Dear guest, thank you for sharing your positive review with us, we really appreciate it! It is a pleasure to hear that we have met your expectations. We do our best to live up to our slogan "Hotels with a warm Heart". I hope we will see again in Tallinn and PK Ilmarine soon! Warm regards, Kelly Valdna Shift Leader

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel overall was great, the hotel position is close to the city and the harbor,
Stayed 1 night in Jul 2017
Response from Kelly Valdna Shift Leader on 16 Aug 2017
Dear guest, thank you for the positive feedback! It is a pleasure to hear that you enjoyed your stay and the location of the hotel. We hope to see you again soon! Warm regards, Kelly Valdna Shift Leader

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
terrible location of some rooms on the first floor. this is not a 4* hotel.
Dear Guest, Thank you for the feedback! I do apologise for the inconveniences you had to experience! Unfortunately, PK Ilmarine hotel is located beside the street and therefore half of the rooms are on the street side. With Regards, Mariana Tomel Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bring your own clock - none in room

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel conveniently close to the old city center. Individual beds are quite narrow, but otherwise very pleasant. Wish the bar would stay open longer, but that may be due to the season (winter). I would certainly stay here again.
Dear Guest, Thank you for sharing you review with us, we really appreciate it! It is great to hear that you found PK Ilmarine a very nice hotel conveniently close to the city center. We apologise that we could not meet all of your expectations! It would be a pleasure to welcome you back! With Regards, Mariana Tomel Front Office Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peacefulness
One of the nicest places I have stayed at in 4 months.
Response from General Manager on 22 Feb 2017
Dear Linda, Thank you very much for your positive feedback, we really appreciate it! It is great to hear that you found PK Ilmarine one of the nicest places you have stayed at in 4 months. Here at PK Ilmarine we treat every guest as our own family member and live up to our slogan "Hotels With a Warm Heart". It would be a pleasure to welcome you back! With Regards, Mariana Tomel Front Office Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can get better for the price. Room was dirty, bathroom was dirty. Breakfast was poor. The building itself has lots of potential, but right now, I wouldn't recommend.
Response from General Manager on 22 Feb 2017
Dear Guest, Thank you for sharing your honest review with us! We are really sorry for the inconveniences you had to experience! We will do our best to improve the service and I can also assure you that we are improving our looks step by step. I do hope you enjoyed your stay in Tallinn! With Regards, Mariana Tomel Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Handy for old town, decent hotel
Positive points: Very handy for the Old Town, and nice walk along seafront area. Staff very helpful and friendly. Clean, efficient hotel, would stay again. Wifi decent speed. Negatives: Room very basic, poor breakfast. Safe has old fashioned large key lock

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very nice staffs, comfortable room, close to the old town

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

julie, surrey, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel within easy reach of Tallin Old Town
Very impressed with the hotel, beds comfortable,clean. ate in the restaurant for the 3 nights my friend and I stayed and was very impressed with the food. Breakfast had a great choice too. My only criticism was that the room was very dark being on the ground floor and backed on to the main road and as I prefer to sleep with the window open traffic noise was very loud. However that is not the fault of the hotel and didnt reflect on our stay