10/10 Excellent
Benjamin
Travelled with partner
22 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good:
The staff is EXTREMELY helpful! They communicated very clearly through Expedia how parking worked, and that we needed a reservation with a garage 100m away. We also needed to register our car license plate with the city, as the hotel is in a controlled traffic area. The hotel managed the city registration and parking registration for us! Also, directions to the parking garage were perfect. Parking and driving in Ortigia can be challenging, but it's not nearly as difficult as in central Palermo, for example.
The property is an older hotel with "classical" decor, but it's in really good shape. It's very close to the water in the Ortigia area of Syracusa, which is an historic, walkable area. Everything was clean and comfortable. The breakfast was good and equivalent in style to other hotels in Sicily.
The bad: Not really bad, but weird? The staff brought up an oscillating fan with a misting feature to help cool the room. It seemed the hotel (and room) had central air, but I guess they don't turn on central air in April? Maybe they wait until summer. Anyway, the room got hot during the day, even with the fan, but we opened the windows at night and let the cool air in.
Also, we asked for restaurant recommendations nearby, and it seems the staff doesn't eat out nearby that much. They did point us to one street and marked a few spots on a map, but couldn't remember the names. We did find an excellent restaurant (Scuola Alimentare) and wine bar (Evoe).
Benjamin
Stayed 1 night in Apr 2024