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Reviews of Beach Front Resort

2 out of 5
Beach Front Resort
4505 Lakeshore Drive, Sylvan Lake, AB

Reviews

6.0
Rating 10 - Excellent. 21 out of 130 reviews" "
Rating 8 - Good. 30 out of 130 reviews" "
Rating 6 - Okay. 24 out of 130 reviews" "
Rating 4 - Poor. 29 out of 130 reviews" "
Rating 2 - Terrible. 26 out of 130 reviews" "

6.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Renee

Stayed 1 night in Nov 2023

8/10 Good

Chrystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, friendly staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind staff! We truly enjoyed our stay!
Stayed 3 nights in Oct 2023

2/10 Terrible

XUEBIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

olga

Stayed 1 night in Aug 2023

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt even stay, place is filthy. The office is yellow inside from neglect. There was a screaming intoxicated person having to be contatined in an ambulance rifht out the front door. Staff was absolutly rude and completley unhelpful. Will never ever step foot on the property again
Stayed 2 nights in Jul 2023

4/10 Poor

Lorie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The new owners staff was very friendly and accommodating, but the property needs to be renovated. The price is way too expensive for the property in the condition it is.
Stayed 1 night in Jul 2023

8/10 Good

Kevon

Old, no ice but the staff were very accompanying
Stayed 1 night in Jul 2023

4/10 Poor

Chanda Mae

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The owner was super nice but we checked in 3 hrs late because he needs to clean all the rooms as he is the only one working. Overall he feel bad and he was apologetic so that is enough for us. Hope they upgrade the rooms as it is everything is old and outdated. Our room wad super hot aand no a/c that we can control.
Stayed 1 night in May 2023

2/10 Terrible

Jen

Stayed 1 night in May 2023

2/10 Terrible

FAE

Stayed 1 night in May 2023

2/10 Terrible

Deidra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. If you are a traveler passing through, spend the extra dollars and go literally anywhere else. From time of check in to a frenzied 1am checkout I was stalked by several of the tenants. This is not the place for you. Please be warned. The telephone also had graffiti on it stating "EAT ME." That should tell you enough.

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jan 2023

2/10 Terrible

Alyson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
👎
They asked us to pay before we stayed there ok no problem but when I got there there was a $100 damage deposit…. When we left they told us we smoked in the room and whereby going to give it bad after 45 of fighting with me we got it back. This place is a drive don’t recommended to anybody. No heat the first night and way to much heat the next night.
Stayed 2 nights in Dec 2022

8/10 Good

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was older and small, but good for the price!
Stayed 2 nights in Oct 2022
Response from vinder on 5 Oct 2022
thanks for staying with us we appreciate your feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from vinder on 5 Oct 2022
sorry about your unhappiness

8/10 Good

Marie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly, quiet, comfortable beds. Shabby but clean.
Stayed 1 night in Sep 2022
Response from vinder on 13 Sept 2022
thanks for staying with us we appreciate your feedback and hope to serve you again

8/10 Good

Viktor

Liked: Cleanliness, staff & service, room comfort
Very good stay
It was very good stay. Hotel is located right on the beach which is very convenient. Hotel has a kitchenette. Lots of restaurants are nearby.
Stayed 4 nights in Aug 2022
Response from vinder on 3 Sept 2022
thanks for staying with us we greatly appreciate your feedback look forward to serve you again

8/10 Good

Viktor

Liked: Cleanliness, staff & service, room comfort
OK place to stay
If you come to Sylvan Lake to enjoy beach and lake and have a limited budget, Beach Front Resort is right place to stay. Located at the beach and lake. Has a kitchenette and free parking.
Stayed 1 night in Aug 2022
Response from vinder on 28 Aug 2022
thanks for staying with us we appreciate your feedback

10/10 Excellent

Roy

Stayed 1 night in Aug 2022
Response from vinder on 23 Aug 2022
thanks for staying with us we appreciate your feedback and look forward to serve you again it was a pleasure to serve you

8/10 Good

sherry

Stayed 1 night in Aug 2022

8/10 Good

Kalyna

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities
You get exactly what you pay for, close to the beach and super welcoming staff. Pretty outdated but worked for our weekend stay
Stayed 1 night in Aug 2022
Response from vinder on 8 Aug 2022
thanks for staying with us and we appreciate your feedback look forward to serve you again

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely host. This is a 2 star property and notably so, but is clean, comfortable and smells fresh.
Stayed 1 night in Jul 2022
Response from vinder on 1 Aug 2022
thanks for your feedback we look forward to serve you again

2/10 Terrible

Enza

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and not maintained. Needs lots of work. Very old looking. Will not go back.
Stayed 1 night in Jul 2022
Response from vinder on 5 July 2022
sorry about it its old but we keep very clean you had 1 room hope all of your 3 or 4 families enjoyed our outside sitting area and convenient parking all our apologies

6/10 Okay

LEONIDA

Travelled with family
Liked: Staff & service, room comfort
Family R n R
Location was perfect
Stayed 1 night in Jun 2022
Response from vinder on 23 June 2022
thanks for your feed back we look forward to serve you again

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from vinder on 30 May 2022
thanks for staying with us and we appreciate your feedback look forward to serve you again

8/10 Good

Iris

Liked: Cleanliness, staff & service
Good location with the lake just across the road.
Stayed 2 nights in Apr 2022
Response from vinder on 20 May 2022
thanks for staying with us and feed back we look forward to serve you again

6/10 Okay

Wenda

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic budget friendly
For a budget friendly property, one night stay, it worked just fine for us. The owner is very friendly & accommodating. This building is quite old & could use a refresh..paint, carpets, new mattresses & bedding would go a long way to make it more cozy. It wasn’t terribly comfortable but nice location. Significant snow overnight was cleared promptly & we enjoyed our short visit to town.
Stayed 1 night in Feb 2022
Response from vinder on 23 Feb 2022
thanks for staying with us we appreciate your feed back

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
It was good, the beach was right outside with a great view of the beach. I enjoyed my stay.
Stayed 2 nights in Oct 2021
Response from vinder on 30 Oct 2021
thanks for staying with us we appreciate your feedback and look forward to serve you again

4/10 Poor

Erica, Calgary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Love the two people that ran it. Super friendly! Let us enjoy a fire right infont of the beach. The rooms.. old, super uncomfortable and filthy beds, it was chilly the night we stayed with no heat turned on. Wish I could say we’d stay again, but the rooms were pretty gross.
Stayed 1 night in Sep 2021
Response from kelly on 16 Sept 2021
thanks for your feedback you had your own heat control in your room just needed to change your thermostat if you feel cold sorry about your unhappiness we sort out issues asap we thought rather a small one bed we upgrade facing the lake room our apologies

2/10 Terrible

Michael

Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The shower was really small. Bed to big for room. Could not move around it
Stayed 1 night in Sep 2021
Response from vinder on 7 Sept 2021
sorry about your unhappiness thanks for your feedback

4/10 Poor

Courtney

Stayed 2 nights in Sep 2021

10/10 Excellent

June

Travelled with family
Lovely Front desk lady and beautiful view.
Stayed 1 night in Sep 2021
Response from vinder on 18 Sept 2021
thanks for staying with us we appreciate your feedback and look forward to serve you again

10/10 Excellent

Wella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay. Receptionist was excellent in accomodating us, she was so nice. The room was clean. Parking was easy.
Stayed 1 night in Aug 2021
Response from vinder on 31 Aug 2021
thanks for staying with us we greatly appreciate your feedback and look forward to serve you again

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Very friendly staff
Stayed 2 nights in Aug 2021
Response from vinder on 24 Aug 2021
thanks for staying with us we appreciate your feed back and look forward to serve you again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took three of my children here for a few days to get away from Edmonton. It was our first vacation since March 2020. I usually opt for international travels for my vacations so this was a little different. Instead of urban wandering I found myself enjoying the peace and views offered by Sylvan Lake. This motel was the perfect place to be. It is easy to find. Right across from the lake. Offers free parking and is owned by a very polite and friendly couple. The room was clean and well cared for. The owners asked us daily if there was anything we needed. Everyone was very friendly. There is a giant yard at the front of the building which is a great meeting place. Spent a few nights there having a drink or two while watching people, vehicles driving up and down the street and the sunset. If you are looking for a nice, quiet, well run place to spend a few days to relax and unwind this would be it.
Stayed 4 nights in Aug 2021
Response from vinder on 15 Aug 2021
we appreciate your feed back and look forward to serve you again thank you

4/10 Poor

Marnie

Liked: Staff & service
Disliked: Room comfort
Bad: The room was tiny, no AC, shower was a small tube and the toilet shifted when sat down. The coffee in the room was gross. It smelled and our neighbors smoked in the room that came through the wall. The beds are bricks with cement blocks for pillows. Good: customer service was exceptional! All of our requests and concerns were addressed immediately. And the location!!!! Perfect! Also the only hotel with a green space and fire pit to use.
Stayed 2 nights in Aug 2021
Response from vinder on 9 Aug 2021
sorry about your unhappiness we will try our best to address these issues asap

4/10 Poor

Chelsea B

Stayed 2 nights in Jul 2021
Response from kelly on 17 July 2021
sorry about your unhappiness

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very warm, friendly staff!! Property was just across the street from the beach and ice cream parlour!
Stayed 1 night in Jun 2021
Response from vinder on 5 July 2021
thanks for your feed back we look forward to serve you again

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To close to the shore
Stayed 1 night in Jun 2021
Response from kelly on 25 June 2021
thanks for your feed back sorry about your unhappiness

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location but hotel is a bit dated. Friendly staff.
Stayed 1 night in Jun 2021
Response from vinder on 10 June 2021
we appreciate your feed back and look forward to serve you again

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from vinder on 5 June 2021
we appreciate your feedback look forward to serve you again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliest staff ever! They were so sweet and helpful when we had TV issues, we had our room upgraded at no charge, the mini fridge and microwave were spotless. It’s cheap AND right across from the lake, such an underrated place, we’ll definitely be going back !!
Stayed 1 night in May 2021
Response from vinder on 28 May 2021
we appreciate your feed back look forward to serve to again

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from vinder on 4 Apr 2021
Thanks for your feed back we look forward to serve you again

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from kelly on 10 Mar 2021
sorry about your dissatisfaction we will try to sort it out asap

4/10 Poor

Stan

Disliked: Cleanliness, property conditions & facilities, room comfort
It's a cool town but the hotel is dirty. Good location though
Stayed 4 nights in Dec 2020
Response from vinder on 23 Jan 2021
sorry about your unhappiness we will resolve the issue asap you stayed 3 days it was very late when you ask for last day refund late afternoon but we did promise that we will give you discount next time did not mean to upset you but it was too late in the afternoon to do refund

6/10 Okay

YONG

Stayed 1 night in Dec 2020
Response from vinder on 22 Dec 2020
thanks for your feed back look forward to serve you again

10/10 Excellent

Qhadeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from vinder on 8 Dec 2020
thanks for your feed we look forward to serve you again

8/10 Good

Tristen

Travelled with group
Liked: Staff & service
Stayed 1 night in Oct 2020
Response from vinder on 21 Oct 2020
thanks for your feed back we look forward to serve you again