Thank you for your time we will take it seriously and improve from your comment.

Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon.

Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon.

Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon :)Regards,

Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon! Regards

Thank you for staying with us, we hope to see you again soon.

Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon! Regards

Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

Thank you for your time to review Cozy M. We appreciate your feedback. We will be checking with housekeeping often to ensure our highest cleanliness standards are met. We look forward to welcoming you again soon!Regards,

Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon! Regards

Dear guest, We apologize that you did not enjoy your stay with us however; We no longer offer private rooms, Long-term guests make up only a small portion of our overall guest pool and if there are any issues one can simply approach reception. Regarding the visitors our policy is very strict and the matter should have been reported to reception immediately. We have already investigated the matter in question and have followed up with due diligence. Kind regards,

Thanks for taking the time to leave us such a lovely review. As always it was a pleasure to have you stay with us. Hopefully we will see you again next time. Sincerely, Sydney Star Team.

Cheers Matt, Thank you for taking the time to leave us a review. See you next time!

Thank you so much for those kind words Matt. Glad you enjoyed your time here and hope to see you again next time. All the best!

Hello, We apologize that you were unable enjoy your stay with us and will work towards improving the facilities. The building is heritage listed which means that any major renovations will take time to approve. Despite this our staff are working exceptionally hard to ensure our guests are comfortable. We provide two single showers on each floor and one additional DOUBLE shower and bathroom facility located on our first floor. We have also made improvements to provide additional space in the rooms and have cleaned the bathrooms in deep since you last stayed with us. Regards, Sydney Star Reception.

Thank you, We are glad you enjoyed your stay with us for the most part. These issues are being resolved and our housekeeping staff are cleaning the bathrooms in deep. The quality is improving gradually since the change in previous management but this will take time. Hopefully we will see you again the next time you visit Sydney. Kind regards, Sydney Star Reception.

Thank you for your kind words. Our housekeeping staff work exceptionally hard to ensure the best standards of cleanliness for our guests. Unfortunately the bathrooms require some renovations but this issue is being taken care of and we encourage you to stay with us again in future to notice the difference. Sincerely, Sydney Star Reception.

Thank you for taking the time to write us a review. We are pleased you enjoyed your stay and we look forward to seeing you the next time you are in Sydney. Kind regards.

Hello guest, We apologize that your stay could not have been better. Since you booked with us there have been major changes at all levels with our staff. The issue concerning you was eventually resolved and the staff member in question no longer with us. There have also been many changes regarding them space available to guests in the rooms, new locker storage areas provided for guest's belongings, common areas and the overall state of cleanliness with all areas being cleaned in deep. We would encourage you to book again with us to notice the difference. Sincerely, Sydney Star Reception.

Dear guest, We apologize that you weren't able to be as concise in your review as you'd hopes however we appreciate when guests leave more constructive criticism instead of simply a few lines. Since you stayed with us both the power point and shower issues have been dealt with. These are regular maintenance issues that are dealt with on a routine basis. Our management team take these issues very seriously. Sincerely,

Hello Louise, Since you stayed with us all the facilities have been cleaned in deep. There have also been major changes to our reception and management staff. the signage is also due to be replaced. Sincerely,

Dear guest, We apologize that you didn't enjoy your stay. However, it is common even for larger properties to encounter pest control issues beyond their control as other guest will bring them from their previous residences. Since you stayed with us there have been major changes in all levels of staff. Our current staff work exceptionally hard to provide the best service for our guests and take these matters very seriously. Any issues regarding pest control are resolved quickly. Please don't allow this experience to cast a bad light on the property. We would encourage you to book with us again in future. Kind regards, Sydney Star Reception.

Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

Hello, We are glad you enjoyed your stay with us for the most part and apologize that the quality of the shower facilities was not up to your personal standard however this problem is quite common in most bathrooms. The mechanics behind temperature regulation are complicated and issue not yet solved in the affirmative. We look forward to seeing you next time you are in Sydney. Safe travels!

Dear guest, We apologize that your stay could not have been better although next time we would appreciate some more constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. The communcal bathrooms have also been cleaned in deep. We would encourage you to book with us again to notice the difference. Kind regards.

Dear guest, We apologize that your stay couldn't have been better however, since you stayed with us there have been several changes in management, staff and the facilities improved. We would encourage you to book again with us to notice the difference. Kind regards.

Dear guest, We apologize that your stay with us couldn't have been improved however since you stayed with us there have been several changes regarding management, staff, standards of cleanliness and overall facilities.Our new staff are working tirelessly to ensure that the best standards of cleanliness are met and all bathroom, common areas routinely cleaned in deep. Each room's facilities have been improved to better accommodate our guests. We would encourage you to book again to notice the difference. Kind regards.

Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

Dear guest, We are pleased that you enjoyed your stay with us. Since you stayed with us there have also been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again the next time you visit Sydney. Kind regards.

Dear guest, We apologize that your stay wasn't enjoyable with us. The area is a lot cleaner since you last stayed with us and any unacceptable behaviour is not tolerated. Now we close the rooftop and kitchen early to ensure the space is safe and clean for our guests in the morning and night time noise is reduced. There have also been several changes to the housekeeping staff. Our current staff are working incredibly hard to ensure the best standards of cleanliness with all shower and bathroom facilities cleaned in deep. We encourage you to book with us again to notice the difference.

Hello guest, We apologize for any problems you had during your stay. Since you stayed with us our common area has a large flat screen TV with internet connectivity. The double room with duvet, heater and flat sheet includes additional linen upon request. There have also been many changes to our staff and the overall facilities and would encourage you to book with us again. We look forward to seeing you the next time you are in Sydney. Kind regards.

Dear Alvaro,Thank you for your review. We appreciate your feedback and look forward to your next visit to Sydney city.

Dear guest, Thank you for taking the time to write us a review. We appreciate that you enjoyed your stay. Sincerely,

Dear Higuys, We apologize that you didn't enjoy your stay with us however a little more constructive feedback would help us understand your grievances with the property. Unfortunately we cannot control the weather, although our web page clearly states that we do not provide air conditioning in the rooms, we suggest in future you choose that better suits your needs. Kind regards

Dear guest, We appreciate that you took the time to leave us a review but would have appreciated if you could leave us some more constructive feedback to better improve the property and identify your grievances with it. We apologize that you didn't enjoy your stay. Kind regards,

Thanks for your booking! We are sorry you did not enjoyed your stay with us. Since there is no feedback is hard to figure out what you did not like. We wish you the best

Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Kind regards.

안녕하십니까, 그 친절한 단어들 감사합니다. 우리는 당신이 머무르기를 기쁘게 생각합니다. 다음에 시드니를 방문 할 때 다시 만나기를 바랍니다. 친절하고.

Dear guest, Thank you for your kind words and the review. We are glad you enjoyed your stay with us. We hope to see you again the next time you are in Sydney. Kind regards.

The location is 5mn walking from King Cross Station. 20mn walking from CBD and Opera House. Its unfortunate that you found inconvenient. To charge your phone. All you need is to come to reception and ask for an adapter. We are pleased to help you. We are sorry to hear you have problems with it.

Thank you for taking the time to write us a review Lotte. We are pleased you enjoyed your stay with us. We pride ourselves on keeping our facilities clean and our guests comfortable during the night. Hopefully we will see you again the next time you visit Sydney. Safe travels!

Hello guest, We apologize that you did not enjoy your stay. Since you stayed with us the pest control issue has been dealt with and blankets provided upon request. Sincerely,

Dear guest, We apologize that you weren't able to enjoy your stay with us for the full three nights. Your room has been cleaned thoroughly and improvements made to ensure our guests feel more comfortable. Our rooms are also routinely inspected by our housekeeping staff. We would have appreciated if you had brought this matter to the attention of our reception staff so we could resolve the matter in a timely way. We also have a manager on-site during the night to address any 'disturbances' by other guests. Kind regards.

Dear guest, We are glad that you enjoyed your stay for the most part although next time we would appreciate some constructive feedback to understand how we can better improve our facilities and service for our guests. We hope to see you the next time you visit Sydney. Kind regards.

Hello Guest, We apologize that you didn't enjoy your stay with us. since you have stayed with us there have been several changes to the rooms to make our guests feel more comfortable and space to store their belongings. Likewise with the showers several improvements have been made to our existing facilities. Each floor of the backpackers has two shower facilities with an additional shower block on the first floor. We also apologize for the customer service on behalf of Airbus Sydney and are no longer affiliated with them. Perhaps if you booked with us again you might think differently. Kind regards.

Dear guest, We apologize that your stay could not have been better and ensure you that the neighborhood is a cleaner and safer place. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. All bathroom facilities have been cleaned in deep and the breakfast range widened to accommodate a range of tastes. The rooms are also more spacious. We would encourage you to book with us again to notice the difference. Kind regards.