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Reviews of Just Stay Wales - Meridian Quay Apartments

4 out of 5
Just Stay Wales - Meridian Quay Apartments
Apartment 52 Meridian Wharf, Trawler Road, Swansea, Wales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Stayed 2 nights in Nov 2023
Response from JANY on 27 Nov 2023
Thank you Tim for taking the time to review your stay delighted to hear you had a great stay. Best Wishes. Jany

8/10 Good

Steven

Stayed 2 nights in Oct 2023
Response from JSW on 15 Oct 2023
Hi Steven,Thanks for your kind review, your feedback is much appreciated! We would look forward to welcoming you to stay with us again in the future :)Kind regards, James.

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Sep 2023
Response from JSW on 15 Oct 2023
Hi Paul, Thanks for your kind review, your feedback is much appreciated! We would look forward to welcoming you to stay with us again in the future :)Kind regards, James.

6/10 Okay

Fatemeh

Stayed 2 nights in Aug 2023
Response from Nicole on 1 Sept 2023
Hi Fatemeh, thank you for taking the time to review us. We appreciate your feedback and hope to see you again in the future. Kind regards, Nicole.

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from jany on 6 June 2023
Thank you Thomas for taking the time to review your stay and your kind comments. We look forward to welcoming you back anytime. Best wishes. Jany

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Blind in the bedroom are not efficient enough.
Stayed 2 nights in May 2023
Response from Jany on 1 June 2023
Hi Christine Thank you for your feedback which is important to us, great to hear that you had a good stay with us.Thank you Jany

8/10 Good

Verified traveller

Travelled with family
It was a good stay but I had to hoover underneath the sofa cushions, which were full of crumbs and the bath had a few small hairs in it. Our apartment faced construction work, so view from window was not great.
Stayed 2 nights in May 2023
Response from jany on 30 May 2023
Thank you for your review which is important to us, Unfortunatly because your review is anonymous we are unable to identify which property or stay the feedback relates to! Apologies for any inconvenience caused.

10/10 Excellent

Mat

Business traveller
Liked: Cleanliness, room comfort
2nd week staying here and have booked again for next week, I think that sums it up really.
Stayed 4 nights in Apr 2023
Response from Nicole on 1 Sept 2023
Hi Mat, thank you for taking the time to review. We appreciate the 10/10 and look forward to welcoming you again! Kind regards, Nicole.

10/10 Excellent

Mat

Business traveller
Liked: Cleanliness, room comfort
Marina Bay
Perfect little place for either one person, a couple or a couple with a young child, everything you need to cook you own meals and plenty of variety writhing walking distance.
Stayed 3 nights in Apr 2023
Response from jany on 15 Apr 2023
Thank you Mat for taking the time to review your stay and we very much look forward to welcoming you back soon. Best Wishes Jany

10/10 Excellent

Matthew

Stayed 3 nights in Mar 2023
Response from Team Just Stay Wales on 28 Mar 2023
Thank you very much Matthew.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property in a great location with views over the marina and beach and some nice bars and restaurants nearby. El Pescador and the Swigg Bar were particularly good and Swansea itself is a great night out. Tony on reception was a real gent, friendly and helpful with great local knowledge on what to do and where to go
Response from Team Just Stay Wales on 16 Mar 2023
Thank you for your feedback John, we are happy you have enjoyed your stay.

10/10 Excellent

Sheraz

Stayed 2 nights in Jan 2023
Response from Inga - Team Just Stay Wales on 7 Feb 2023
Thank you for your review. We appreciate it!

8/10 Good

Katherine

Stayed 3 nights in Nov 2022
Response from Jany on 20 Dec 2022
Thank you for taking the time to review your stay. We hope to see you again soon.

10/10 Excellent

Alison

Stayed 3 nights in Sep 2022

10/10 Excellent

Suzanne

Stayed 2 nights in Aug 2022
Response from Jany on 16 Aug 2022
Great to hear you had a lovely stay and we hope to see you again soon. Kindest Regards, Jany

10/10 Excellent

Gary

Stayed 2 nights in Jun 2022
Response from Jany on 18 June 2022
Thank you Gary for your review great to hear that you had a great stay. Kindest Regards Jany

8/10 Good

Steve

Business traveller
Liked: Cleanliness
Nice place if the beds get changed.
Really nice apartment lovely view but sadly the beds/ mattresses were poor two singles pushed together and you can feel the springs in your back. I never slept well during my stay. I travel for work and my sleeps are important to me.
Stayed 3 nights in Mar 2022
Response from Jany on 11 Mar 2022
Dear Steve thank you for taking the time to review your stay. We are disappointed to hear about your experience with the zip and link beds as this is the first time we have received this feedback. We will inspect the beds to see if they were linked correctly which may have been a factor in you not having a restful sleep. Any appropriate action will be taken to prevent a reoccurrence for any future guests. One again thank you for your feedback which is important to us. Kindest Regards Jany

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Nice stay in a two bed apartment . Good facilities for cooking and nice comms from the Just Stay team. Car park is very difficult for estates or large SUVs .
Stayed 3 nights in Jan 2022
Response from Jany on 15 Feb 2022
Thank you for your review and for being a great guest to host. We very much look forward to welcoming you back.

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, room comfort
Great apartment, will be back!
Great apartment and service, accommodated us last minute with very easy check in. Will definitely stay again and would highly recommend.
Stayed 3 nights in Dec 2021
Response from Jany on 20 Dec 2021
Thank you Rob for your review which is much appreciated and we hope to see you again soon. Best Wishes Jany

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, room comfort
Great apt, view & facilities. Parking a challenge.
Apartment was fantastic with a great standard of cleanliness and facilities. The only challenge was the car park. My car simply couldn’t fit in to the entrance so I had to pay for parking elsewhere. A thriving bigger than a hatchback is a struggle. This wouldn’t prevent me from staying again. Though as it was a compromise worth making. Also the communication was outstanding from their team.
Stayed 2 nights in Dec 2021
Response from Jany on 14 Dec 2021
Hi Mark thank you for your review which is much appreciated and I am glad you had a nice stay. The parking at Meridian Quay can be a challenge for large vehicles. If guest's find it a struggle please let us know and we will re-in burse you for parking next door in the public car park. Receipts would be required so please keep them safe. Best Wishes Jany

8/10 Good

Malcolm

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean well equipped, comfortable, great view ACCESSING THE PARKING WAS THE ONLY NEGATIVE. NO IDEA THE WAS A NUMBERED PARKING SLOT . ARRIVING AFTER DARK MADE THIS V DIFFICULT
Stayed 2 nights in Dec 2021
Response from Jany on 14 Dec 2021
Dear Malcolm, thank you for taking the time to review your stay which is much appreciated. Parking can be a struggle for large vehicles, following your feedback we are working on a solution. Kindest Regards, Jany

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021
Response from Jany on 1 Dec 2021
Thank you for taking the time to provide feedback, we are delighted that you had a great stay.

10/10 Excellent

Ian

Stayed 2 nights in Nov 2021
Response from Jany on 9 Nov 2021
Thank you for taking the time to review and so pleased you had a great stay.

10/10 Excellent

JACQUI

Liked: Cleanliness, room comfort
Apartment exactly as pictured Communication & helpfulness - Exemplary Facilities - Everything we needed
Stayed 3 nights in Oct 2021
Response from Jany on 24 Oct 2021
Thank you for taking the time to review your stay Jacqui and we hope to see you again. Kindest Regards, Jany

10/10 Excellent

SHEIK

Travelled with family
Liked: Cleanliness, room comfort
Excellent comfortable apartment
We wull definitely recommend the apartments. It was spacious and fully equipped. Handy when travelling with kids as well. There is a coop next door and the beach is just across the road. Also very central location to walk within Swansea city centre. Good access to main road to explore around. Good communication from the team and Jany. We had an issue that was dealt with very promptly and professionally. Our deposit was refunded within 24hrs. Only downside is the access to parking as its very narrow ramps. Not ideal for big SUVs. But this is a common issue in most multistorey or underground carpark. So not really the owners fault.
Stayed 3 nights in Sep 2021
Response from Jany on 10 Sept 2021
Thank you so much for taking your time to review your stay and we are please that you had a comfortable experience. Your feedback is important to us. Kindest Regards, Jany

6/10 Okay

Priti

Stayed 1 night in Jul 2021
Response from Jany on 25 July 2021
Thank you for taking the time to review and please accept our sincere apology on the delay in providing your parking fob. Kind Regards, Jany

8/10 Good

Paul

Business traveller
Liked: Cleanliness, room comfort
Swansea apartment
Fantastic view as apartment is on the tenth floor accessible from one off three lifts, apartment is spacious and has all the items you need. Secure parking close by great access to the beach, shops within walking distance.
Stayed 4 nights in Apr 2021
Response from Jany on 25 Apr 2021
Thank you Paul for taking the time to review your stay and we look forward to to welcoming you back anytime. Kindest Regards Jany

10/10 Excellent

Miss R M

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2021
Response from Jany on 10 Apr 2021
Thank you for taking the time to review your stay and we hope to see you again soon. Kindest Regards Jany

10/10 Excellent

Aidan

Stayed 5 nights in Jan 2021
Response from Jany on 25 Feb 2021
Thank you Aidan for taking the time to review your stay which is very much appreciated, and we look forward to welcoming you back soon. Kindest Regards, Jany

8/10 Good

Stephen

Liked: Cleanliness
only a Juliet Balcony at 60 meridian tower
slightly disappointed as the Hotels.com website gave the impression that the property has a balcony, however on arrival it was only a 'Juliet' balcony (really just a large window). Great views overlooking Swansea bay. we found the bedroom stuffy as the window handle was broken, though a fan was provided. Instructions about car parking were no-existent on arrival. very little work surface in the kitchen area but as we were mostly eating out not a big problem for us. Asked us to recycle but no bags or instructions on what or how.
Sunset from the room
Stayed 6 nights in Sep 2020
Response from Jany on 5 Oct 2020
Hi Stephen Thank you for your feedback and taking the time to review your stay. We have repaired and replaced the window handle, and would like to apologise for it being broken. Car parking instructions were provided prior to your arrival, if we can make them more clear please let me know. We provide Pink, Green and Black Bags for recycling and we will review our instructions in the guest manual following your comments. I am glad you enjoyed the view, and again we will review our listing so that it is clear the apartment has a Juliet Balcony. Keep safe and well. Best Regards Jany

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this property for our son's graduation and we truly loved it. Apartment easily accessible , very clean and nicely equipped with all you need. It was lovely to have a breakfast on the balcony with the sea view. Very nice apartment indeed and I would stay there again.
Stayed 1 night in Jul 2019
Response from Jany on 9 Aug 2019
Thank you so much for taking the time to review your feedback is important to us, and we are pleased you had a great stay. Best Regards Jany

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean, modern and comfortable facility.
Stayed 6 nights in May 2019
Response from jsw on 7 June 2019
Thank you Hatem, I hope you had a safe journey home. Best Regards Jany

2/10 Terrible

Norashikin

Stayed 2 nights in Dec 2022
Response from Jany on 20 Dec 2022
Hi Norashikin This is strange because you gave us a 5 star Review on Google and send us a lovely email. Maybe it was a mistake? Kind Regards, Jany