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Reviews of Riviere on Golden Beach

4 out of 5
Riviere on Golden Beach
72 Esplanade, Golden Beach, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 91 reviews" "
Rating 8 - Good. 28 out of 91 reviews" "
Rating 6 - Okay. 6 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jerram

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property was clean, very well priced and hosts were polite. A good amount of table and kitchenware was supplied so you could easily cook for yourself. There were two coffee machines, one was broken however and the other was a pod machine but we didn’t bring pods. There were two areas of attention. Firstly, we stayed on the 8th floor in the 3 bedroom apartment. There was no air conditioning. To me this was a surprise as I don’t even check for a/c anymore as you just expect everywhere has it. This meant we had to have windows and doors open and the weekend we stayed the weather was poor so it was a choice between being hot or having very strong breezes and occasionally rain/mist blowing through the place. Supposedly a/c is being added slowly to the units but it makes a big difference. The other issue was the wifi didn’t appear to reach to our floor so we were on our own data. Not a big issue but makes it harder to use streaming services on the TV etc. I would stay here again if a/c was fitted as otherwise it appeared to be a very well run establishment. Nice pool area too.
Stayed 3 nights in Mar 2024
Response from Riviere Managers on 11 Mar 2024
Thank you for your feedback.

10/10 Excellent

susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Riviere Managers on 23 Feb 2024
Thank you Susan for your positive feedback.We are glad you enjoyed your stay.Regards Bec and David

10/10 Excellent

Valued

Travelled with family
Liked: Cleanliness, room comfort
Wonderful stay
Very spacious, well positioned unit with lovely views. We thoroughly enjoyed our stay. Managers were very friendly too.
Stayed 2 nights in Feb 2024
Response from Riviere Managers on 23 Feb 2024
Thank you for your positive feedback and we are so glad you enjoyed your stay.Regards Bec and DavidResident Managers

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location. It really was a perfect stay.
Stayed 3 nights in Sep 2023
Response from Bec & David on 21 Sept 2023
Thank you so much for your kind review.We look forward to seeing you agian

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Loved every moment we spent here the owners are very lovely people
Response from Bec & David on 21 Sept 2023
Thank you Amy for your kind review.We look forward to seeing you again soon.Kind RegardsDavid & Bec

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
The unit was very spacious and well appointed with everything we needed. Great views. The unit was clean, but it needed a good spring clean to clean window tracks, wardrobe tracks, fans and lights and skirting were very dusty. The basement parking was very tight and we had a medium sized car. Was evident from the car paint on the concrete posts that we were not the only ones who found it challenging. Would be a great holiday place for a family with young children.
Stayed 2 nights in May 2023

10/10 Excellent

Judi Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and relaxing
Stayed 7 nights in Jan 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big and spacious for our family Everything we needed the view was fantastic will definitely go back again.
Response from Bec & David on 11 Jan 2023
Morning Joanne, Thank you for choosing Riviere for you vacation stay.We appreciate the positive feedback and look forward to seeing you for your next stay.Kind Regards Bec and David

6/10 Okay

Kerrie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The cleanliness of the property could have been better. The decor and a vomit smell throughout the room was a little disheartning.
Response from Bec & David on 11 Jan 2023
Good Morning Kerrie,Thank you for choosing Riviere for your holiday stay.It is so lovely to see our locals on the Coast enjoy the beautiful resources around us.We appreciate your feedback and have a lovely day.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness
Stayed 8 nights in Jul 2022
Response from Bec & David on 5 Aug 2022
Hi Richard, Thank you for your positive feedback and for choosing Riviere on Golden Beach for your Vacation stay. Kindest Regards David and Rebecca

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Apr 2022
Response from David & Bec Hodges on 9 May 2022
Thank you for your 10 out of 10 review

10/10 Excellent

Dallas De

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The new management team were excellent and friendly.
Stayed 5 nights in Apr 2022
Response from David & Bec Hodges on 3 May 2022
Thank you for your kind review. We hope to see you again soon

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic apartment. Beautiful location and wouldn't hesitate to stay again.
Stayed 5 nights in Mar 2022
Response from David & Bec Hodges on 3 May 2022
Thank you so much for your kind review

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and views. The unit had everything you could need and was very clean and tidy. Also lovely property managers who were very accommodating and helpful.
Stayed 7 nights in Mar 2022
Response from David & Bec Hodges on 3 May 2022
Thank you for your lovely review

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Property conditions & facilities
Loved this place...Beautiful spot...Very clean rooms...Great amenities and managers are lovely..Highly recommend😄
Stayed 5 nights in Jan 2022

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities
Beautiful location, lovely pool and gardens. Fantastic water views.
Stayed 2 nights in Jan 2022

4/10 Poor

Dean

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Yep should always read the fine print. No air conditioning meant it was horrifically hot in the morning. Must have been at least 40 degrees with the sun directly frying the unit on the bedroom side from about 5 am to 7 am and still unbearably hot throughout the day. Learnt that lesson after the first night and slept with every possible door and window open. The noise in the morning cancelled out any real benefit in temperature. Still way too hot. The inside unit reeks of sweat and humidity. Otherwise, it’s in good dated condition. Carpets are pretty filthy really in high traffic areas. The designated car parking sport was a challenge with zero room for error in trying to get into the spot and then reverse out it. Saw other guests in nearby spots spend at least 10 mins trying to get out and they still hadn’t. Can not fault. Not relaxing at all given the heat situation. Would never stay there again. Needs air conditioning at a minimum. Many of the other units also have extra screens and shutters but not this one. Had to write the review as a clear warning to not book here unless you are used to being cooked while you sleep.
Stayed 2 nights in Dec 2021
Response from Brian on 2 Jan 2022
Hi Dean, property information clearly states no air conditioning. Admit the humidity was at its worse. Sea brezzes means air conditioning is not required for 98% of the year. If you had issues with parking then I would not let you drive my car. To state the carpets were filthy is a fake fact, you obvoiusly enjoy being a key board warrior. Thankfully; the Federal governement is introducing legislation to ensure angry people like you are more carfull with what you publish on the internet and 99% of our guests are happy with their stay with us.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, property conditions & facilities
What a beautiful holiday thank you
Stayed 7 nights in Dec 2021

8/10 Good

Clarissa, Brisbane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment directly overlooked Golden Beach, it was our first time staying here and I would recommend. Walking paths close by were excellent and in good condition. Property manager friendly and very helpful as well.
Stayed 2 nights in Sep 2020
Response from Brian on 24 Sept 2020
Hi, tanks for the positive comments, look forward to hosting you again.

4/10 Poor

Joe, Alice springs, NT

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Still trying to figure out how this place is rated as a 4 star "luxury" accommodation. Maybe I missed the memo that apartments are being rated now on a 10 star scale. Upon checking in we went straight to our room. The humidity hit us right away when we walked in....ok, no worries i will just put the aircon on. Except one small detail.....there was no aircon. I immediately called the manager, who was very nice when she was taking our credit card info however when i spoke to her on the phone to ask her about the aircon her answer was that nowhere did it state the place had air conditioning. Hmmmmm, im sorry for assuming a 4 star "luxury " accommodation had aircon.....how silly of me! She also very rudely mentioned something about me booking through a 3rd party (Expedia).....like it was a terrible thing. We did find one fan in the closet but guess what......yep, broken. Ok....so now we are stuck with paying a good amount of money for a "luxury" apartment with no aircon and no working fan but to add insult to injury, the internet was not working. she was quick to mention that it would be fixed weds. Thats great if it was Tuesday but it was Friday and we were leaving Sunday. Other issues....Lift call button was out of order in the car park, the sheets were like sand paper, any power outlets were behind beds and not easy to access. Don't be fooled by the pics and the other reviews.....this place is a joke!By far the worst place i have ever stayed at and will never return.
Stayed 2 nights in Feb 2020
Response from BJ on 24 Feb 2020
Hi Joe, Have read your commnts a number of times to formulate a reponse. In our industry the client is seen to be correct in 99% of cases and we take criticsim and repond positvely. You are obvoiusly an angry person who has twisted the facts to support your arrogant personality. (10 Star Comments) Facts: Riviere details listed on Expedia don't state units have air con but include ceiling fans in all rooms, you state a fan in a cupboard "Not True" no fans in cupboards/ strorage areas. I witnessed the conversation to you explaining all this, a very diplomatic reponse outlining the air con, ceiling fans and the internet. Unfortunetly maintenance issues do occur, we had action plans in place with technicans called to provide service, but on weekends they are in short supply to attend immediatly. Have shown your comments to a respected/ experienced industry person who agrees the nature of your comments are over the top. Have a nice life. Brian Walker Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, lovely unit, all amenities close by
Stayed 7 nights in Sep 2019
Response from Michelle on 10 Oct 2019
Thankyou for your kind words

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water great view clean and tidy extra parking for large 4wd
Stayed 2 nights in Sep 2019
Response from Michelle on 16 Sept 2019
Thank you

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pentouse dated, needs painting, new carpet, shower heads, beds and bedroom furniture, broom, iron not hot enough, had to buy a new iron. Inside most of the draws are marked.Owner is updating having done the kitchen, dining table, lounge, coffee table and curtains. More needs to be done at the prices.
Stayed 7 nights in Feb 2019
Response from Michelle on 5 Mar 2019
Your comments have been sent onto the owner

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We loved the pool but that was about all we enjoyed about our stay. As soon as we walked into the apartment there was an extremely strong odour of cigarette smoke despite being a non smoking room. It stunk out the whole apartment and was worse in the main bedroom. We approached reception to inform them, only to be told the last group staying in the same room were 'smokers but only smoked on the balcony'. He did offer an air freshener which only masked the smell. We had already had to buy air freshener so this wasn't helpful. The bath and main toilet were not cleaned properley either (dust and hairs) and the overall feeling felt dirty. Added with the stench of stale cigarette smoke causing headaches (it was so strong it smelt like they had smoked inside during their stay). We ended up leaving early. Very underwhelming experience and definitely won't stay there again!
Stayed 2 nights in Jan 2019
Response from BW on 11 Jan 2019
Suggest a more positive outcome could have occurred if you had contacted us when you checked in, you even acknowledged the smoke smell was in the walk-in wardrobe and probably from the previous guests clothes. As for cleanliness, I dispute as I checked the unit prior to your check in. We respect the review process and acknowledge we can't get it 100% correct all the time, but we also have to deal with negative people.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location to water and views just has no air con for those humid conditions
Stayed 2 nights in Nov 2018
Response from Michelle on 4 Dec 2018
Thanks for your comments

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Michelle on 6 Dec 2018
No comments made by you that i an respond to.

10/10 Excellent

Cass, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Michelle on 27 Oct 2018
Thanks for your comments Michelle

10/10 Excellent

CkayR, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious 3 bdrm apartment on 9th floor overlooking the beach. Decor dated but breathtaking views of the sea and Caloundra township. Comfortable and sunny with large deck for outdoor entertaining. Earthworks currently underway on beach below which was noisy during the day but finished by late afternoon. Lovely heated pool and outdoor bbq area which we did not get a chance to use but clean and well maintained. Friendly, helpful Manager. Would happily stay again.
Stayed 4 nights in Sep 2018
Response from Michelle on 18 Sept 2018
Thank you for your kind response. Sorry about the earthworks but out of our control.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location with gorgeous views - wow
Our family had a beautiful stay at the Riviere thank you for having us, we will defiantly be back. The Parsons family
Stayed 5 nights in Jan 2018
Response from Michelle on 1 Feb 2018
Thanks for your review, very happy with your positive review.

8/10 Good

Bill & Fran, Loganlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax, on the beach.
Great place to have a break from the rat race. Room was clean and well provided with amenities. Very well set out rooms. Great views. Staff very helpful. Very good to have the chance to relax.
Stayed 2 nights in Sep 2017

8/10 Good

chris, London

Liked: Cleanliness, room comfort
Overlooked the beach and good facilities
The apartment was a good size with all the facilities you would expect. Close to the beach and local shops. Car parking good. However we hadn't been advised that the apartment next door was undergoing refurbishment so during the day it noisy, although the workmen were ok. When we asked the management why we had no info on this and when the work would be complete etc they weren't helpful. I had to find out for myself which was disappointing.
Stayed 7 nights in Aug 2017
Response from BJ on 1 Sept 2017
Hi, thanks for the positive comments, though we can't agree with your comments we were not helpful. I explained the work schedule was one extended a day with all noisy work completed the day of your arrival and that trades people would be accessing the unit and no disruption to you should occur.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with good local restaurants and a welcome walk into town
Stayed 5 nights in Jul 2017
Hi, pleased you enjoyed your stay with us, look forward to seeing you again, please note we have a return guest discount.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place for a Family Holiday
We had a wonderful family holiday at Riviera. The room was modern and spacious and perfectly located to the beach and to shops.
Stayed 3 nights in Jul 2017
Response from Bri on 15 July 2017
Hi, thanks for the positive comments and that you enjoyed your stay, please note we have a discount for return guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with great view. Quiet location, Friendly staff
Stayed 7 nights in Jun 2017
Response from Bri on 8 July 2017
Hi, pleased to hear you enjoyed your stay. Hope you can stay with us again and receive our return guest discount ?

10/10 Excellent

Jo, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Quiet, away from the busy part of Caloundra. Nice staff, the apartment was very clean and modern, good sized and well stocked with everything we needed, wish we could have stayed longer.
Stayed 2 nights in Jun 2017
Response from Bri on 8 July 2017
Hi, pleased to hear you enjoyed you stay in this lovely apartment, hope to see you again?

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views
Excellent position lovely views
Hi, pleased to hear you enjoyed our sensational water views.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family holiday
The view was wonderful more than 180 degree views of the beach from living area, master bedroom and spa and 2nd bedroom deck and hinterland views from the other 2 bedrooms. only minutes to local shops etc. Little dated but still in great condition. Lovely managers. Great pool with BBQ area for the family. Plenty of car parks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing short stay
Lovely uninterrupted view out over Bribie Island to the ocean. Watch the ships pass by and key an eye on the swans and eagles.

8/10 Good

Nathan

Liked: Staff & service
Great stay in a great area

10/10 Excellent

simone, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Friendly staff, well equipped kitchen, tasteful interior, amazing view.

10/10 Excellent

Drew, Brisbane Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

carol, gold coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
was lovely hotel, clean and very accommodating. Was close to all amenities. Only downfall could find as upstairs must have had tile floors you could hear the scraping of furniture but minor downfall. enjoyable stay and close to Caloundra for a nice meal. Room was ready on time so no waiting.

10/10 Excellent

Trudi, Rockhampton - Queensland - Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally amazed from inside out
This motel was a surprise choice. From when we opened the door we were amazed at the design and fittings inside the apartment. The furniture, decor and carpet appeared to be new; and tastefully decorated. The balcony is accessible from the main and second bedrooms and the lounge room. Fantastic 180 degree views of the ocean, esplanade and Caloundra skyline. Plenty to watch from here. Its only a short drive to the main hub or shopping centre. There is a selection of food places in close proximity to the motel, plus a news-agency and convenience store. Ceiling fans throughout. However, it is not air-conditioned.

10/10 Excellent

Billyho, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, swim, canoe, fish
Fantastic view, fronts the Bribie Passage for swimming, canoeing, SUPing & fishing. Local shops, restaurants & cafes 200 meters away. Paths into Caloundra & along the passage for walking, cycling & jogging. Unit furnished beautifully & comfortably, well equipped kitchen, spa bath. Great pool area & BBQ. Would thoroughly recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a little dated but great water views, clean and tidy

10/10 Excellent

Ruth, Elliott Heads, Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite to sanity
arrived warm out and sick. left sick days later ready to face life again.

10/10 Excellent

caroline, Brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location
Perfect location very relaxing amazing views will definitely be returning

10/10 Excellent

Fu tsai-chin, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It is nice apartment for family to stay

10/10 Excellent

ben, qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the family. So close to everything. Loved it

6/10 Okay

Shannon, Australia - QLD - Regional QLD

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Shabby; Value: Reasonable; Service: Sloppy; Cleanliness: Untidy;