Exterior

Reviews of Super 8 by Wyndham Sudbury ON

2 out of 5
Super 8 by Wyndham Sudbury ON
1956 Regent St, Sudbury, ON

Reviews

6.4
Rating 10 - Excellent. 177 out of 1010 reviews" "
Rating 8 - Good. 294 out of 1010 reviews" "
Rating 6 - Okay. 217 out of 1010 reviews" "
Rating 4 - Poor. 174 out of 1010 reviews" "
Rating 2 - Terrible. 148 out of 1010 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Todd

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! The room pictures must be from another hotel as our was not at all like shown. Issue 1: said the room number out loud with a room full of men. (I am a single female with you g child) Issue 2: after going through several doors and mini flights of stairs where the floors were disgusting, we arrive at our room. The smell of cigarette was so strong it left the odor on our luggage. (Non smoking room) Issue 3: dresser holding the non functional TV (even remote was missing backing and pieces) was broken and falling apart. Let’s go right into cleanliness! One bed skirt had a unknown white substance caked on, room was clearly not fully cleaned prior as we found a open pack of silverware behind the chair, a used Q-Tip in the drawer of the night stand, 1 light on night stand didn’t have a light bulb (therefore not working), giant black burn mark on ceiling above one bed, walls had splatter marks, mirrors and tv has unknown substances caked on. Under one bed was a long reusable tote, other bed had wraps of something. Bathroom door and other things had not been wiped down in a few months easy. Beds did not have a fitted sheet or even a protector of any sort and mattresses were so yellow either from smoke or VERY old age. We checked in late at night and left very early without even trying the breakfast. We wanted to get as far away as possible. Staff was friendly and is probably the only positive thing I can say.
Stayed 1 night in May 2024
Response from Sam on 20 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sudbury ON. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Ashley

Stayed 1 night in May 2024

2/10 Terrible

Divya

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mitch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No doubt it’s hard to keep decent pricing and yet afford to stay on top of maintenance etc. All in all it’s not a bad place.. parking was our main problem…
Stayed 1 night in May 2024
Response from Sam on 20 May 2024
Thank you for taking the time to share your review with us.

6/10 Okay

Don

Business traveller, Travelled with group
Disliked: Amenities
Pillows, towels and bathroom consumables were like an ultra cheep hotel certainly did not match the property. Breakfast had no protein except for peanut butter. All small things that would not cost a lot to fix the experience
Stayed 1 night in May 2024
Response from Sam on 20 May 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Sudbury ON. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Mysa

Stayed 1 night in May 2024
Response from Sam on 20 May 2024
Thank you for taking the time to share your review with us.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on 17 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Patsy

Travelled with family
Liked: Staff & service
Bed was comfortable, pillows were comfortable. Hot water
Stayed 1 night in May 2024
Response from Sam on 15 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent!
Stayed 1 night in May 2024
Response from Sam on 14 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Room is neat and clean. Definitely worth the stay for overnight when traveling.
Stayed 1 night in May 2024
Response from Sam on 14 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room renovated new carpet and tile Clean
Stayed 2 nights in May 2024
Response from Sam on 9 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

8/10 Good

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could tell that the facility had upgradees throughout the building and rooms. New vanity etc.
Stayed 1 night in May 2024
Response from Sam on 9 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam on 9 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

4/10 Poor

John

Travelled with family and small children
Disliked: Cleanliness
Our towels were muddy dirty, walls and floor were clearly dirty. Asked for new towels were given hand towels. Mold in and around shower. Room hadn't been cleaned properly im a long time. Beds smelt clean that was about it.
Stayed 1 night in Apr 2024
Response from Sam on 9 May 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

6/10 Okay

Takashi

Business traveller
Disliked: Amenities, property conditions & facilities
good for truck parking
Stayed 1 night in May 2024
Response from Isuru on 5 May 2024
Thank you for taking the time to share your review with us.

6/10 Okay

Marlene

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Isuru on 5 May 2024
Thank you for taking the time to share your review with us.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent for an older building and great for the price. Was surprised to see no accessible doors anywhere. Fire doors down hallway were very loud overnight. Breakfast was good, Belgian waffles made fresh,
Stayed 1 night in Apr 2024
Response from Isuru on 1 May 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

8/10 Good

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Sam on 25 Apr 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

8/10 Good

Doug

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price. No water pressure when using the shower.
Stayed 1 night in Apr 2024
Response from Isuru on 16 Apr 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel. It’s dated but works.
Stayed 1 night in Apr 2024
Response from Isuru on 10 Apr 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

4/10 Poor

Lynne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Isuru on 8 Apr 2024
Thank you for taking the time to share your review with us.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from Isuru on 7 Apr 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

6/10 Okay

Kristina

Travelled with family and small children
Liked: Staff & service
It worked for us staying the night as mid point for our journey. Located centrally to all things you need.
Stayed 1 night in Mar 2024
Response from Isuru on 1 Apr 2024
Thank you for taking the time to share your review with us.

6/10 Okay

Harshvir

The smoke smell is coming from the room and that was too strong Looks like people smoke inside
Stayed 1 night in Mar 2024
Response from Sam on 3 Apr 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Isuru on 1 Apr 2024
Thank you for taking the time to share your review with us.

6/10 Okay

Norman

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Ok for the price if short stay required
Stayed 1 night in Mar 2024
Response from Isuru on 31 Mar 2024
Thank you for taking the time to share your review with us

4/10 Poor

heinz

Disliked: Staff & service, property conditions & facilities
water only warm not hot
Stayed 1 night in Mar 2024
Response from Isuru on 26 Mar 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

2/10 Terrible

Leon

Travelled with group
Disliked: Cleanliness
Didn't like the parking, Didn't like the fact that our room was not cleaned and nothing was done for our room regarding beds made or towels restocked. Checking in was terrible and very confusing regarding deposit with credit card being held 3 to 5 business days. Room keys did not work unless going to front desk to get re scanned. Beds were very sagging.
Stayed 2 nights in Mar 2024
Response from Sam on 25 Mar 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

4/10 Poor

Gilles

Disliked: Amenities, property conditions & facilities
The motel is outdated and beds are worn out. Very noisy and poor soundproofing of rooms.
Stayed 2 nights in Mar 2024
Response from Sam on 25 Mar 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

8/10 Good

Claude

Travelled with partner
Rooms were clean, staff friendly and helpful. Rooms dated, towels thread bare, but bed was comfy although pillows were size of throw cushions. Good for the price
Stayed 2 nights in Mar 2024
Response from Sam on 25 Mar 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

4/10 Poor

Stephanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not very clean. The shower curtain has mold. The rug was not vacuumed well. There was garbage underneith the bed skirts and dirt.
Stayed 1 night in Mar 2024
Response from Sam on 25 Mar 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

10/10 Excellent

Rikki, Grand Manan

Stayed 1 night in Mar 2024
Response from Isuru on 31 Mar 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Is friendly and appear to want their guests to enjoy their experience
Stayed 1 night in Feb 2024
Response from Isuru on 27 Feb 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

8/10 Good

Stacey

Stayed 1 night in Feb 2024
Response from Sam on 16 Feb 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Roman

Stayed 1 night in Feb 2024
Response from Sam on 16 Feb 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They say continental breakfast but it is the saddest continental breakfast I have ever seen. Other than stale bagels, waffles and a tub of margarine that looks like it has lived on a warm shelf it's whole life there was nothing else edible. For the price I will never stay here again.
Stayed 1 night in Feb 2024
Response from Isuru on 14 Feb 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

6/10 Okay

Amanda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Love the room and that its a walk to many restaurants. Didnt like the garbages outside
Stayed 1 night in Feb 2024
Response from Isuru on 5 Feb 2024
Thank you for taking the time to share your review with us.

10/10 Excellent

Sheena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No to empty garbage outside and not let people smoke in front of door. Plus there are disgusting amount of cigarette butts outside around door.
Stayed 1 night in Feb 2024
Response from Isuru on 4 Feb 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Amanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy service!
Stayed 1 night in Jan 2024
Response from Isuru on 30 Jan 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here in Sudbury were EXCELLENT . Very helpful and knowledgeable. The room and building were clean but could use a revamp.
Stayed 1 night in Jan 2024
Response from Isuru on 28 Jan 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

10/10 Excellent

geoffrey

Stayed 1 night in Jan 2024
Response from Sam on 24 Jan 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

6/10 Okay

T.J.

Travelled with family
Liked: Cleanliness, staff & service
Hot water wouldn't come out of shower head neither of us could shower in the morning had to sponge bath at the tap
Stayed 1 night in Jan 2024
Response from Sam on 24 Jan 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

4/10 Poor

kryslyn

Stayed 1 night in Jan 2024
Response from Isuru on 13 Jan 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

6/10 Okay

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Isuru on 12 Jan 2024
Thank you for taking the time to share your review with us.

4/10 Poor

Starr

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Isuru on 9 Jan 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

8/10 Good

Laura

Stayed 1 night in Jan 2024
Response from Isuru on 28 Jan 2024
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.

2/10 Terrible

Denyse

Stayed 1 night in Jan 2024
Response from Isuru on 28 Jan 2024
Thank you for taking the time to share your review with us.

4/10 Poor

Jordan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Isuru on 9 Jan 2024
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.

6/10 Okay

Alejandro

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Isuru on 31 Dec 2023
Thank you for taking the time to share your review with us.

6/10 Okay

Jennifer

Stayed 1 night in Dec 2023
Response from Isuru on 3 Jan 2024
Thank you for taking the time to share your review with us.