Exterior

Reviews of Ponce De Leon Hotel

3 out of 5
Ponce De Leon Hotel
95 Central Ave, St. Petersburg, FL

Reviews

6.6
Rating 10 - Excellent. 266 out of 1006 reviews" "
Rating 8 - Good. 224 out of 1006 reviews" "
Rating 6 - Okay. 184 out of 1006 reviews" "
Rating 4 - Poor. 167 out of 1006 reviews" "
Rating 2 - Terrible. 165 out of 1006 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfectly located for night life and dining options. Parking was within walking distance and fairly priced.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 18 Apr 2024
Ivan We greatly appreciate your comment and rating for us.We hope to see you again very soon!Again, thank you very much.

2/10 Terrible

Tina, Boynton Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has NO convenient parking. I got little to no help finding parking when I called. It was a good shlep to the closest parking garage with all my luggage. If you are looking to stay in the middle of things it's a good choice. I wasn't a fan of the weird garage sale quality furniture in my room or the lack of any rug or soft covering on the floor. Would be fine for the young and young at heart. Not my cup of tea.
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 17 Apr 2024
Tina.We are very sorry that you had such a bad experience at our hotel.We will continue working to improve and make being a guest house a better experience.Thank you.

4/10 Poor

Sylvia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom shower doors scummy, floors needed swipt found dusty hair balls on the floors, to much light coming threw curtains, old and beat up.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 17 Apr 2024
We apologize for the inconvenience caused during your stay at our hotel, I will personally take care of knowing what happened in this room regarding cleaning.

6/10 Okay

Norbert

Travelled with partner
Liked: Staff & service
Good downtown location. Otherwise nothing special about it.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 16 Apr 2024
Hi Norberto. Thank you for taking the time and making a rating for us.

4/10 Poor

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a two star property. That says it all
Stayed 1 night in Apr 2024
Response from Ponce de León on 13 Apr 2024
Hello Ronald We are so sorry that you had a bad experience with us. We will continue to work to improve and provide all our guests with a wonderful experience.

6/10 Okay

Jose

Near pier
Stayed 2 nights in Apr 2024
Response from Ponce de Leon Hotel on 11 Apr 2024
Hi Jose. Thank you for taking the time to rate us as well as your comment.We are very grateful and will continue working to provide our guests with a better experience.Thank you

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 9 Apr 2024
Jonatan, Good Morning Thank you for taking the time to rate us, thank you for choosing us and we hope to see you again very soon.

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You cannot beat the location. You are right in city center St. Pete. It made the condition of the room, (not cleanliness, it felt clean) so much as the build/age. Very small bathroom and a smell of mold. This hotel could charge a lot more per night if they put some money in upgrading the place.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 7 Apr 2024
VictoriaThank you for taking the time to provide a rating and review for us.We will continue working to improve and thus make our guests' stay a better experience.

10/10 Excellent

Juanita, Ruskin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just one night, wakable to shops and food. Pier
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 7 Apr 2024
Juanita.Thank you for rating us.We appreciate it very much.We hope to see you again very soon.

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for being downtown and going to concerts
Stayed 1 night in Feb 2024
Response from Ponce De Leon Hotel on 4 Apr 2024
Hi OwenThat's right, we are in a privileged location.We hope to see you again very soon.Thanks for choosing us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 5 Apr 2024
Michael Thank you for choosing us, we hope to have you with us again very soon!Thank you

4/10 Poor

Sheri

Travelled with partner
Disliked: Cleanliness, staff & service
We asked for extra blankets and answered no. Asked for an ice bucket and answered no. I asked what I was supposed to use as a container. Answered your coffee cup. Very loud music started at 9 pm, and there was a nightclub around the corner of the hotel. Staff said the band would stop playing by 11 pm, they played until 3 am. On their website they warned construction was going on across the street, but no mention of a nightclub, and then lied to us about it. A kid with brown curly hair was the person we had all contact with.
Stayed 2 nights in Mar 2024
Response from Ponce De Leon Hotel on 2 Apr 2024
We are deeply sorry for all the inconveniences you have experienced during your stay at our hotel. We sincerely apologize on behalf of our entire team.We will do everything we can to ensure that our staff continue to train so that they can provide our guests with the correct information and quality service.

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in walking distance to everything fun in St. Pete. The building and rooms are old but there is plenty of room - you definitely get what you pay for, especially for the location. The staff is very friendly and checking in was easy!
Stayed 3 nights in Mar 2024
Response from Ponce De Leon Hotel on 2 Apr 2024
Hi Jamie We greatly appreciate your comment, we hope to welcome you again very soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 1 Apr 2024
We appreciate your rating.We also hope to have the opportunity to welcome you again very soon.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
No bed bug covers on bed, it felt clean in the room though- just really old. Windows open in the room for fresh air. Great location
Stayed 4 nights in Mar 2024
Response from Ponce de León Hotel on 30 Mar 2024
Hi Stephanie Thank you for your comment and rating, we will take care of verifying our rooms to verify that all our beds have covers.This will help us address each negative point directly and thus address it with a quick solution.

8/10 Good

Jay

Stayed 3 nights in Mar 2024
Response from Ponce de Leon Hotel on 16 Apr 2024
Hi Jay We greatly appreciate your rating for us.Thank you

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and exactly what I needed for the weekend. The bathroom was small but the bed was pretty comfy and soft and I usually hate hotel beds/pillows. It isn’t the bougiest of places but I would definitely recommend and stay here again
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
Shannon Thank you for choosing us, we are happy that you spent an excellent weekend at our hotel, we hope to see you again very soon.

4/10 Poor

james

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in the ideal location but is in dire need of an upgrade. Aside from the location, you're not getting what you pay for. Speed the extra couple of dollars and stay at the Hampton.
Stayed 2 nights in Feb 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
James We are very sorry that you had a bad experience at our hotel.We are currently working to improve and make sure each of our guests has an excellent experience.

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Property conditions & facilities
No property parking, had to pay to park, bad parking directions and smelled like mildew.
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
Crystal. We are extremely sorry that you had a bad experience with the parking, we have an informative notice for all our guests to see showing all the details of the parking lot that is located just a few steps from our hotel.I am very sorry that they did not give you the correct information.

8/10 Good

Cindi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is in walking distance to everything in Downtown St. Pete. Loved it.
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
CindiThank you for choosing us, we hope to welcome you again very soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
A
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 19 Mar 2024
Hi Jim.Thank you for choosing us, we hope to see you again very soon.

8/10 Good

James, Kerrville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat dated hotel, no parking available at the hotel. You're on your own to find a parking space.
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 18 Mar 2024
Hi James Our hotel does not have private parking. However, we always recommend a fairly large and secure parking lot that is just a few steps away. I'm sorry you didn't get this suggestion. I will ensure that each guest receives proper information in the future.

10/10 Excellent

Jarrett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 18 Mar 2024
Hi Jarrett We are excited to know that your experience was pleasant, we hope to see you again very soon!

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 15 Mar 2024
Hi Eddy Thank you for choosing us, we hope to welcome you again very soon!

6/10 Okay

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room didn’t have a working Ac unit. Staff didn’t work to fix it.
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 15 Mar 2024
We are sorry to hear about this. We currently have an excellent cleaning and maintenance team, so reading this concerns me. Thank you for bringing it to our attention, and we will work diligently to address and improve the situation.

10/10 Excellent

anthony, Ventura

Travelled with group
Liked: Cleanliness, staff & service
TV Didn’t work verified by staff. Moved to another room.TV worked but next day couldn’t get it to work. Difficult tv system to operate Great location in downtown St. Pete at great price!
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 15 Mar 2024
Hi Anthony. We are working every day to improve our TV system. We really thought that roku was a good option with easy operating access for our customers.We are very sorry that you had this problem, we will continue to improve to provide our guests with a better experience.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
It was very close to everything. Price was right. But seen a roach and my floor was very wet in the room. I guess after cleaning.
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 13 Mar 2024
Hi Kelly We are very sorry that you had this bad experience with such an unpleasant insect in the room, we do our best every day to keep our rooms clean.We hope to have the opportunity to welcome you again very soon and thus offer you a better experience...

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel. Small room. Has character. Wood floors. Very small bathrooms. 6th floor hot water takes 10 minutes to heat up. An adventure stay. If you like trying new places, you will love it. If you don't like trying new places or want perfection, you will not like it. I'll stay there again.
Stayed 3 nights in Feb 2024
Response from Ponce de Leon Hotel on 13 Mar 2024
Hi Mark Thank you very much for choosing us, and we hope to have you with us again very soon!

8/10 Good

Mathias

Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 13 Mar 2024
Hi Mathias Thank you for choosing us, we hope to welcome you again very soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, unique feel to the property, historic old inn. Over the top service by Luciana!
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 11 Mar 2024
Hello William,Thank you for your comments; We greatly appreciate your words towards our colleague Luciana. We are glad to know that your stay at our hotel was excellent. We hope to see you again very soon.Greetings,

6/10 Okay

Angel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Ok place
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 11 Mar 2024
Hi Angel. Thanks for your comment. We hope to welcome you again very soon!

2/10 Terrible

Rafael Rivera, Springhill

Disliked: Cleanliness, property conditions & facilities
Showers don’t work well, no water flow, rooms have bad smell, microwave did not work, mattresses on Beds are old and smell. Furniture out off date. Hallways smell bad on all floors
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 8 Mar 2024
We sincerely regret that you had an unfavorable experience during your visit to our hotel. We are dedicated to working tirelessly to address and improve every negative aspect identified, with the goal of offering our guests a much more positive experience in the future. We appreciate your feedback, as it helps us identify areas for improvement and ensure that each stay at our hotel is satisfactory.

10/10 Excellent

Alita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely helpful
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 6 Mar 2024
Hi Alita. Thank you for your comment, we are working every day to improve and provide our guests with a satisfactory experience, starting with the staff and ending with the service during their stay with us.We hope to welcome you again very soon, thank you for choosing us.

6/10 Okay

Anne

Travelled with partner
Great location but ver tired furniture and decor
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 6 Mar 2024
Hi Anne.We are sorry that your experience was not what you expected, even so, we continue working to provide our customers with a better experience.We hope to have the opportunity to have you with us again.

10/10 Excellent

Christian

Stayed 3 nights in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
ChristianThank you for choosing us, we hope to welcome you again very soon!

6/10 Okay

Bruce, Redondo Beach

Travelled with group
The price fits the accommodation level. However, location wise you can’t beat it. It’s a no frills hotel with the basic essentials. If you need a place to crash that won’t break the bank this is it, but don’t expect what you’re not paying for.
Stayed 4 nights in Feb 2024
Response from Ponce de Leon Hotel on 5 Mar 2024
Hi Bruce.Thanks for rating us. We hope to welcome you again very soon.

8/10 Good

brian

Liked: Staff & service
Lack of free parking and overnight parking finding a meter could be frustrating
Stayed 7 nights in Feb 2024
Response from Ponce de Leon Hotel on 4 Mar 2024
Hi Brian We are sincerely sorry that you had a bad experience with parking. Perhaps it is because we are in a highly crowded area, especially now that a big event, the Grand Prix, is taking place, which has attracted numerous visitors from different states to the city. We also appreciate your comment and we hope to offer you a better experience in the future!

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and accessible to many attractions. Be aware to NOT drink the refreshments in drug. There is a charge that they don’t warn u about
Stayed 1 night in Mar 2024
Response from Ponce de León Hotel on 2 Mar 2024
Salvatore Thank you for your rating, we are sorry to have caused any inconvenience regarding the drinks. We are working to satisfy the needs of each of our guests. We hope to welcome you again very soon

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location to enjoy the Beeach Street scene. It is an historic hotel. Love the Art Deco lobby. Rooms are comfortable. We had a view of the marina and bay. The staff is very caring.
Stayed 2 nights in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
Maria, thank you for choosing us, we hope to see you again soon.

6/10 Okay

Kristin

Stayed 3 nights in Feb 2024
Response from Ponce de Leon Hotel on 20 Mar 2024
Hi Kristin.Thank you for taking the time to rate us.We hope in the future to have the opportunity to welcome you once again and thus provide you with a better experience.

8/10 Good

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was located in a perfect location. We stayed 4 days and never used our car
Stayed 4 nights in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
Salvatore, thank you for your comment, we hope to see you again soon.

4/10 Poor

April, Hypoluxo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Bad! It smelled like a toilet. One of the fixtures in the hallway looked like someone had peered in it. Our first room smelled like sewer and the tv did not work. We asked to move. We looked at the second room and the window unit air conditioner was just sitting in the window! No panels on the sides to keep rain or bugs and birds out! Then the last room. Again the tv didn’t work we complained the desk girl told us she could try to get someone to fix it. But she basically told us it was probably just out in our room! We asked another desk girl the next day and we had maintenance come and give us a remote finally a tv for news. The sink wouldn’t drain. No place to put anything in the bathroom except the back of the toilet! We had to keep all our bathroom supplies on the table outside the bathroom. I’m assuming this was one of the more expensive room too because it had a slight view of the water. The hotel is old and outdated. The only good thing is it’s in a good spot. Everything is in walking distance. But there is no parking you have pay to use the garage up the street. So you have to unload all your stuff and hope the one cart they have is available.
Stayed 3 nights in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
April, thank you for taking the time to write a review, we are very sorry that you had a bad experience at our hotel, we are working day by day to improve each negative aspect, since indeed our hotel has an excellent location and our mission is to provide you with the best experience for each of our guests.

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 4 Mar 2024
We are sorry that your experience was not so positive; However, we remain committed to working hard to offer our guests a better stay at our hotel. We are dedicated to implementing continuous improvements, we hope to have the opportunity to offer you a more satisfactory experience in the future!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I ever stayed. No hot water, internet, working tv, dirty.
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
Michael, We are very sorry that you had a bad experience with us, we are working every day to improve every negative aspect. since our mission is to provide our guests with the best experience.

4/10 Poor

Mike

Business traveller
Disliked: Property conditions & facilities
No working TV, internet or hot water. Mattress was extremely uncomfortable as in the springs are almost poking through. It’s reasonably clean but that doesn’t outweigh the negatives
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
Mike, we are sincerely sorry that you had this experience with us. We are committed to working every day to improve and provide our guests with the best possible experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Gr8
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
Juan Thank you for taking the time to leave a review for us. We are proud to know that you had a wonderful experience, and we hope to see you again very soon

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 1 Mar 2024
Hi John we hope to see you again very soon!!

8/10 Good

John

Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 20 Mar 2024
Hi John Thank you for your rating, we hope to see you again very soon!!

4/10 Poor

Mauricio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No Parking, no Breakfast .
Stayed 4 nights in Feb 2024
Response from Ponce de Leon Hotel on 29 Feb 2024
Mauricio.We are very sorry for not having met your expectations, but it is important to know that just a few steps from our hotel there is a large parking lot and it is really the perfect complement to our hotel, in addition to all the restaurants that are around us, with just a few steps. you can find everything you need.This is thanks to our excellent location on central avenue, heart of Saint Petersburg Fl.

10/10 Excellent

Melissa

Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 1 Mar 2024
Hi Melissa we hope to see you again very soon!!