Luxury Room - sea view & loggia | View from room

Reviews of Galeria Valeria Seaside Downtown - MAG Quaint & Elegant Boutique Hotel

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 162 reviews" "
Rating 8 - Good. 42 out of 162 reviews" "
Rating 6 - Okay. 21 out of 162 reviews" "
Rating 4 - Poor. 10 out of 162 reviews" "
Rating 2 - Terrible. 6 out of 162 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Eseoghene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandeur for a good price
From the onset, the hotel staff were super helpful and courteous, the hotel itself has one of the most stunning views and is characterful. There’s lots of bars and restaurants in front of the hotel and also in walking distance of just 2-5mins. I will visit again
Stayed 2 nights in Oct 2023

8/10 Good

Danny

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Really liked the room and convenience of the location. Staff were courteous and helpful in suggestions. There were a few things broken or not working, the only one that was really disappointing was the refrigerator in the room. We were told that several were broken and they were in process of replacing them. Was offered to use the one in the dining area, but it was locked and could only be accessed when staff were available. Our second day, there were several new ones stacked in the dining room. We asked if any way one could go to our room and were declined.
Stayed 6 nights in Sep 2023

10/10 Excellent

Susanne

Stayed 1 night in Sep 2023
Response from Inna on 17 Nov 2023
Dear Susanne,Thank you for your feedback!Best RegardsGV Team

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location and super clean! perfect for a few days stay.
Stayed 4 nights in Sep 2023
Response from Inna on 19 Nov 2023
Thank you dear Anna!Kind regards!GV Team

6/10 Okay

Christine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property canceled my first reservation and sent me to a terrible hotel. I had confirmation from Expedia. Then they only take Venmo the 2nd time ahead of time. Their information in Expedia is untrue. They don’t take credit card and require payment ahead of time. Their staff was rude and unhelpful
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness
Cleanliness is questionable! White residue on bed
We stayed here whilst doing a tour of Croatia on our honeymoon. The hotel was well located and central to everything which was a plus however upon check in there seemed to be a problem with our reservation, apparently the booking had been cancelled which was rubbish considering the hotel had messaged me the day before confirming whether I was still coming, to which I replied and they then replied back. We had booked a presidential room given it was our honeymoon and were told this was no longer available and our only option was to stay at a hotel 10 minutes away or stay in this hotel but have to move rooms throughout the stay. Given we had just arrived after travelling we opted to stay, there was no apology. When we moved into the second room during our stay there was a white residue on the bed which the cleaner had tried to hide by placing towels on top. I hate to think what it was, my husband removed this and took it down to reception. This was disgusting! The whole time we were there we felt so itchy and I even ended up coming home with rashes on my body! Its fair to say we would not recommend this hotel.
Stayed 3 nights in Sep 2023

6/10 Okay

shahada

Fantatic location and very friendly and helpful staff. I would give this hotel 2 star as it is very basic B&B. Based on the facility I would say this hotel is little expensive
Stayed 3 nights in Sep 2023

8/10 Good

Angelita

Travelled with group
Liked: Cleanliness, staff & service
Our room was quite quiet thanks to double paned windows it was clean but the fridge and safe did not work the whole 6 nights of our stay. The TV remote needed batteries so I could not watch TV until the batteries were replaced the next day. Our room was not cleaned until after the second day. The staff was very friendly and helpful. They serve breakfast in the hotel for 10 euro but it’s a lot cheaper just a few steps in the restaurant nearby.
Stayed 6 nights in Sep 2023

10/10 Excellent

Joy De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located off the main promenade. Away from where the cruise ships come into port. A former private residence turned into hotel rooms. Lovely, excellent restaurants very close by. Was very pleased with my selection of this charming hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The area is amazing. Unless you stay in the Luxury room you will hate the other weird small rooms. The breakfast is horrible and no one to help you with it. Don't recommend this hotel at all.
Stayed 5 nights in Aug 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!! I would definitely stay here again. The rooms are big and spacious and it has a lot of amenities.
Stayed 2 nights in Aug 2023

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel, it was clean, convenient area, easy to walk to & a nice view of the sea. The only thing I’d recommend is thicker drapes or black out curtains to block out the sun at sunrise (if anyone wants to sleep in past 6am) Wonderful staff!
Stayed 2 nights in Aug 2023

4/10 Poor

Scarlett

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First and foremost that rooftop view is amazing and I enjoyed a bottle of wine on the rooftop every evening. The property was also pretty clean. The bad: ripped and stained bedding and sheets, none of the mini fridges work well, staff was only able to help me with a few questions, the décor is gaudy and tacky, pleather white chairs were all banged up and gross looking, place needs to be repainted. Place felt like it hadn’t been up kept in a while. Is NOT a four star hotel. The rooftop and the location were amazing!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice boutique hotel. The checkout was quite early at 10am.
Stayed 1 night in Aug 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall, great location and great service. However, the bathroom had a really bad smell coming from the plumbing that was really bad. They tried to fix it but the smell was still coming out. It was too bad..
Stayed 3 nights in Aug 2023

8/10 Good

Francisco

Stayed 3 nights in Aug 2023

8/10 Good

Andra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We followed the directions to the parking garage, which has a sign on it that gas powered vehicles were not allowed. Of course our rental car was gas powered. The hotel told us to park there anyway. Finding the hotel was tricky the first time, but luckily we only had to call once for directions. The front desk clerk took an extraordinarily long time to check us in. The room was great, it was the deluxe with loggia. The decor is nothing that I can describe...headboard and nightstands were a pale gray velvet, tufted with rhinestone type studs! Linens were great. The loggia was like a glass bubble that protrudes from the front of the building an allow a view of the harbor, boats and all who walk below. It was quite a parade of characters! It could also be noisy. The cold continental breakfast was adequate. Sometimes when I walked into the lobby, it was filled with the smell of cigarette smoke, which is icky for me. In all, I am glad we stayed here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed in Old town earlier in our trip, and had a very noisy room. This property was super quiet, despite being located right in the heart of the action. Room was very clean and modern. Great location with lots of restaurant options just out the door! Would definitely stay there again!
Stayed 1 night in Aug 2023

10/10 Excellent

Raecine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved watching the sunrise and enjoying our coffee on the rooftop terrace; the city was so calm and peaceful with an incredible view. Many attractions were within walking distance of the hotel. The bed was very firm, but the room was comfortable. Would definitely stay here again!
Stayed 5 nights in Jul 2023

6/10 Okay

Jan Morten

Travelled with family
Liked: Cleanliness
A hotel with a no credit card policy Needed to take out cash to pay from an ATM which results in a higher rate due to higher exchange costs The result is you probably not have the travel insurance included using a credit card and if you stay longer you need to take out large amounts from an ATM
Stayed 1 night in Jul 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Nicely located hotel. Friendly staff. Amazing views of the Marina in Split. Room was presented to accomodate 4 people but the sofa bed was indeed terribe for my kids. Lack of basic amenities in the room was another disappointment, no hand towel, no shampoo for a $ 600 euros room. Not good enough.
Stayed 1 night in Jul 2023

8/10 Good

Virgilio, mt pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel like the picture very well locate an area for travel access to all the boat t and restaurant in a 5-15 minutes walk. I am sad I don't remember her name but the lady on the check in and stay all day she was so nice told us everything about the area place navigate to park the car. If you drive they have a garage to park but it's 42€ at day. Bed was big and comfortable I am no happy with pillow but it's me. Wife an kids sleep well. Sofa bed is small for my 14 years but he is 6.0 window in the room just an amazing view. Coffemaker in the room is for hot water and instant coffee not my favorite but just walk to get a good coffee and sit to watch outside forever or get a proseco bitter and drink afternoon just spectacular
Stayed 2 nights in Jun 2023

10/10 Excellent

Argelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The girl that works at night is very nice and helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very convenient for your stay if you’re wanting to be in the heart of Split
Stayed 5 nights in Jun 2023

10/10 Excellent

John, Charlotte

Stayed 1 night in Jun 2023

8/10 Good

Connie, Mexico

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking and we were pleasantly surprised!! Great little hotel in walking distance of the main Riva in Split. You can walk to the Port and the taxi rank is also close by. The room was very big and had everything you needed Note it isn't manned after 11pm until 8am and there isn't a restaurant or bar. Lovely rooftop terrace with a great view of the city !!
Stayed 1 night in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot with great views!
Really great stay, just for the one night before I headed over the water to Hvar. The rooftop terrace is a great touch and the staff were really friendly and helpful - allowing me to check in early too.
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service could not do enough for us.
Stayed 3 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Location
Stunning location, wonderful staff . Would highly recommend if visiting Split.
Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay - the location was amazing!
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

8/10 Good

Laurie

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Was very good my stay . The personal so kínd!
Stayed 1 night in May 2023

10/10 Excellent

Marlowe

Stayed 3 nights in May 2023

8/10 Good

Kyle

Travelled with family
Liked: Staff & service
The location is amazing! Split is gorgeous and it was easy to walk everywhere and anywhere. The parking was close by and staff was great. Lots of things needed to be updated in our rooms though, lots of scratches on the walls and bathrooms seemed outdated.
Stayed 2 nights in May 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely option for Port of Split
I booked this last-minute and was very happy with the stay. The view is great, as is the location. You can easily walk to Old Town, it's minutes away. Staff were very accommodating. The furniture orientation is unique and a bit of a post-Baroque meets Art Deco. Having an empty mini fridge was great, there's a convenience store moments away. I would recommend this property.
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel with a beautiful view and very friendly and helpful staff! Would definitely come here again.
Stayed 3 nights in Mar 2023
Response from GV team on 6 Apr 2023
Dear Lisa,Thank you for your kind words. We are glad that you had an amazing time with us and hope we will meet again!Kind regards,GV team

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Accomdation - Worth double what I paid
Excellent! Friendly service, excellent accommodation and worth every penny. Car park a little difficult to find but apart from that everything was better than expected.
Stayed 1 night in Oct 2022
Response from Galeria Valeria team on 8 Nov 2022
Dear Michael,Thank you for your kind words. We are glad you were happy with your stay with us and hope we will be able to host you once again.Best,Galeria Valeria team

8/10 Good

carmen, thousand oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Galería Valeria overall. The location is easy walking distance to everything but far enough away from the hustle and bustle to provide a little peace. The room itself was nicely decorated and the loggia was a good second best option to a balcony. Marita checked us in and was very friendly and provided lots of helpful information on where to go and where to eat. The cons are that we found dirty towels in a drawer, although the location is ideal it was a little bit noisy but not too bad. There is a concrete wall/beam that separates the room from the loggia which allows for only about 6’ clearance. My husband being 6’3” whacked his head on this at least three times (you’d think once is enough! Lol) so be careful if you’re more than 6’. And there is no full length mirror. Otherwise great hotel in a great location with friendly staff.
Stayed 4 nights in Sep 2022
Response from Galeria Valeria team on 8 Nov 2022
Dear Carmen,Thank you for your feedback. We are happy to hear that you enjoyed your stay and will work on it to improve ourselves. We hope that one day you will visit Split and our hotel again!All the best

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Proximity to restaurants and water. Helpfulness of front desk staff.
Stayed 2 nights in Sep 2022
Response from Galeria Valeria team on 8 Nov 2022
Dear Rebecca,Thank you for your feedback. We hope that you enjoyed Split and your stay with us!Best regards

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, the hotel itself was very clean and well kept and the location was perfect.
Stayed 3 nights in Sep 2022
Response from Galeria Valeria team on 8 Nov 2022
Dear Leonard,Thank you for your lovely words. We are glad to hear that you had a wonderful time in Split and hope that one day you will visit us again.Kind regards

2/10 Terrible

Joshua

Disliked: Staff & service, property conditions & facilities, room comfort
AC didn't work
AC didn't work...we called front desk and sounded like the person was at the club and would have someone up to check on it. He finally came up and couldn't solve the issue. Worth noting, I did book 3 rooms and the other 2 had no issues.
Stayed 1 night in Sep 2022
Response from Ana on 12 Sept 2022
DearYou got me, I'm Ana, I work in the sales department and it was my birthday, but I duly answered the call even though it says that the reception is open until 11 in the evening. I called the reception on the phone to come to the hotel and adjust the air conditioning for you. The reception also did not set it up well, even though there are instructions in the hotel book. The next day we saw that your air conditioner was set to comfort. I'm sorry you wrote word terrible and gave a 2.0 rating. I wanted to please you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful and friendly staff. Very clean and tidy. I had a room with a balcony which had the most amazing view of the sea front and split
Stayed 6 nights in Sep 2022

10/10 Excellent

Ayca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night's stay
Masha was great at the dront desk and she gave me many pointers on Split. The room was spacious and clean. The terrace has a wonderful view and the hotel is at the heart of Split. I highly recommend it.
Stayed 1 night in Aug 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the Riva and we had a great view from our balcony! Clean!
Stayed 1 night in Aug 2022

10/10 Excellent

Risei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with an ocean view. Nice restaurants in the neighbourhood. An easy access to the palace. Friendly and hardworking staff. All make the stay flawless.
Stayed 3 nights in Aug 2022