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Reviews of Heritage River Motor Inn

3.5 out of 5
Heritage River Motor Inn
58-60 Bent Street, South Grafton, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 294 reviews" "
Rating 8 - Good. 64 out of 294 reviews" "
Rating 6 - Okay. 11 out of 294 reviews" "
Rating 4 - Poor. 4 out of 294 reviews" "
Rating 2 - Terrible. 1 out of 294 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service
A bit Noisy of the neighbours but nice area
Stayed 1 night in May 2024

10/10 Excellent

Julian, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Clean & comfortable. The room was spacious, aircon was great. Perfect for my one night stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Heritage River Motor Inn on our trip from Sydney with my mother and daughter, and were extremely impressed. I am always skeptical of staying at motels, however, the room was immaculate and extremely spacious. Even the pool, which is surrounded by trees, was lovely and clean. Very nice to relax in on a 36 degree day. On top of that, we had a bunch of issue's leading up to our stay, no fault of the establishment, and Fred in management could not be more accomodating. It just made our experience that much more pleasant. Would stay here again in a heart beat.
Stayed 1 night in Jan 2024
Response from HRMI team on 29 Jan 2024
Biggest thank you Ashley for taking the time to review your stay here at the Heritage River Motor Inn. We are so pleased you enjoyed your stay, and that we were able to assist. Looking forward to welcoming you back. Kind regards, Heritage River Motor Inn

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry

6/10 Okay

Bertrand, Chiswick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place was ok
Stayed 1 night in Dec 2023
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry

8/10 Good

LANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop over great size room
Stayed 1 night in Jan 2024
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This is thew 2nd time we've stayed at this establishment and on both occasions, we've enjoyed the accommodation.
Stayed 1 night in Dec 2023
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. Return guests are also such a compliment and we are thrilled to hear you enjoyed your stay both times. Looking forward to seeing you again. Kind regards, Cheryl and Larry

6/10 Okay

Sue

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We were only there the one night to catch up with family a comfortable stay. Pool clean maybe a screen could be put up so while sitting in garden / pool area not looking at all the shed items as looks untidy.
Stayed 1 night in Dec 2023
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again when our renovations are complete. Kind regards, Cheryl and Larry

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, clean, friendly, affordable, highly recommended
Stayed 1 night in Dec 2023
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, and for your recommendation, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry

10/10 Excellent

Kavina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Very quiet.
Stayed 1 night in Dec 2023
Response from HRMI team on 29 Jan 2024
Many thanks for taking the time to review your stay here at the Heritage River Motor Inn, it is truly appreciated. So glad to hear you enjoyed your stay. Looking forward to seeing you again. Kind regards, Cheryl and Larry

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little motel. Comfy bed and great rain shower. Very small room, however veranda extended space
Stayed 1 night in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standards hard to beat in Grafton
We thoroughly enjoyed our stay at Heritage River Motor Inn. We had stayed before and, like then, the standards were very high and flawless. Impeccable in appearance and comfortable throughout.
Stayed 2 nights in Oct 2023

6/10 Okay

Greg

Liked: Cleanliness, staff & service
High price for older room
Stayed 1 night in Oct 2023

8/10 Good

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean. Comfortable bed. Very convenient for the station.
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well presented
Stayed 3 nights in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a room with disability access. Bathroom/toilet was clean and easy to use. Plenty of space in the unit to use a four wheel walker.
Stayed 1 night in Aug 2023

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best country accomodations we’ve stayed in! clean!!!!! easy to find and friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Quiet Place
Great location for travelling. The reception was pleasant and friendly on arrival and also on checkout. Our room was very clean. The bed was medium firm and comfortable. There was plenty of hot water for the shower and it was nice to have a plug for the bathroom sink which reduces water usage when shaving. There was also 2 complimentary bottles of water cold in the fridge on arrival, which made a nice touch. There is also a small group of shops 100 metres away which include a supermarket, liquor and pizza shop etc.
Stayed 1 night in Aug 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest motels I have stayed in apart from having to go up stairs to the unit
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and people
Stayed 1 night in Jul 2023

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and breakfast was great
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean and comfortable rooms. Easy to find and close to everything in Grafton
Stayed 1 night in Jul 2023

6/10 Okay

John, West End

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was clunky. Air con required a reset by management.... no instructions in room. A solid family run motel which is much more than 'adequate'
Stayed 1 night in Jun 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. We enjoyed our stay!
Stayed 1 night in May 2023

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality of accommodation friendly customer service.
Stayed 1 night in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the location. The overall quality of the accommodation was to a very high standard.
Stayed 1 night in Apr 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2023

10/10 Excellent

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault this motel at all. Beautifully decorated and kept and the owners were more then warm, welcoming and lovely. Would stay again!
Stayed 1 night in Apr 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, clean and spacious family rooms. Lovely couple running it.
Stayed 1 night in Apr 2023

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place. Ease with help to change date as I booked wrong date. Room was great. Perfectly laid out with kitchen. Pool sparkling clean. Highly recommend, we will be back.
Stayed 1 night in Mar 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, modern clen room, nice pool, the addition bottles of water was a great addition.
Stayed 1 night in Mar 2023

10/10 Excellent

Marelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Vallerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to break the trip from Brisbane to Sydney. Have stayed before and will stay again. Staff always friendly and rooms alway clean
Stayed 1 night in Mar 2023

10/10 Excellent

mary

Stayed 1 night in Mar 2023

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless, excellent room and facilities.
Stayed 1 night in Mar 2023

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay only but was excellent, room clean and secure. Lady at front desk friendly and helpful.
Stayed 1 night in Mar 2023

8/10 Good

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service. Limited parking
Stayed 1 night in Mar 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms and gardens. A great place to stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,would definitely stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2023

8/10 Good

Michelle

Stayed 1 night in Jan 2023