Exterior
Check availability

Reviews of Deluxe by Ahnvee Adults only

2.5 out of 5
Deluxe by Ahnvee Adults only
Pedro clisante calle, Sosúa, Puerto Plata Province

Reviews

2.2
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 12 out of 13 reviews" "

2.6/10

Cleanliness

2.8/10

Amenities

2.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t be fooled by the pictures! There is no power or water here. The pool in my room was dirty and cold. Don’t waste your time. Place still needs a lot of work before it’s ready to host guests. Stay close to the strip.

2/10 Terrible

Aric

Stayed 4 nights in Mar 2024

2/10 Terrible

Henry

Disliked: Property conditions & facilities
I didn't have Hot water for 3 days. And on the 4th day the electricity went out along with the water...after waiting 9hrs i left the hotel and had to book an airbnb across the street. Just a terrible experience overall
Stayed 4 nights in Feb 2024

2/10 Terrible

Nino

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Had fun, but didn’t like the stay
Stayed 4 nights in Jan 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
Cold water, no electricity for hours at a time, that means no water
Stayed 7 nights in Nov 2023

2/10 Terrible

Herby

Disliked: Cleanliness, amenities, property conditions & facilities
The property had issues with their electricity and did send out a notification about the issue until I arrived at check-in.
Stayed 6 nights in Oct 2023

2/10 Terrible

Wilbert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had no electricity, no water, no television, and no internet for days. Worst place ever, this place should be on the page for booking. There was no one at the front desk for check-in.
Stayed 7 nights in Oct 2023

2/10 Terrible

Ramone

Disliked: Cleanliness, property conditions & facilities
This place had no wifi, no hot water, restaurant on property was close, pool was close. I never stay here again
Stayed 2 nights in Aug 2023

2/10 Terrible

Don

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived to a deserted hotel, it had not been cleaned in some time as there was debris from trees and plants in the hallways. Curtains could be seen hanging down in windows. The front desk staff could not even get us in our room. This hotel has fallen into major disrepair and does not look anything like the pictures. I would not recommend staying here.
Response from Rooms Manager on 31 May 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. And we appreciate your review and will work towards fixing these issues

2/10 Terrible

Maxi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel absolutamente abandonado, las fotos no son actuales, la oferta es enganosa, cayendose a pedazos. No llegamos ni a ver las habitaciones, de hecho la puerta nunca abrio. Alli mismo cancelamos y fue un desastre pues pasamos casi 3 horas en conseguir hotel ya que es fin de semana largo y todo estaba lleno menos ese hotel que estaba completamente vacio. Un fiasco. Deberian retirarlo de sus promociones.
Response from Operations Manager on 7 May 2023
Muchas gracias por su reseña sobre su reciente estadía en nuestro hotel. Su opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Estoy muy agradecido por sus comentarios acerca de los aspectos de la habitación que necesitan ser reformados, y en los cuales nos empeñaremos en resolver Saludos Cordiales Gerencia de Habitaciones