5 outdoor pools, open 10 AM to 7 PM, pool loungers

Reviews of Grand Hotel Capodimonte

4 out of 5
Grand Hotel Capodimonte
Via Capo 15, Sorrento, NA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

10/10 Excellent

Jacqueline

Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay and the staff are lovely.
Stayed 3 nights in Oct 2023

10/10 Excellent

The Guava

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Enjoyed our stay and would definitely return in the near future.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ruth-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and the complimentary breakfast was very nice.
Stayed 2 nights in Oct 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an amazing view.
Stayed 3 nights in Oct 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with amazing views and delicious food
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding especially Carlo and Roberta at the front desk were particularly kind, patient and professional. We wouldn't hesitate to return!
Stayed 5 nights in Oct 2023

10/10 Excellent

Louis

Stayed 4 nights in Sep 2023

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, amenities
The property is in a spectacular location and the decor is a throw back to grander days. The room was large and clean and well appointed. The staff in the dining areas were abrupt to the point of rudeness but in fairness that seemed to be a common feature of restaurant staff throughout Sorrento
Stayed 4 nights in Sep 2023

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto.
Stayed 2 nights in Sep 2023

6/10 Okay

Rosann

Liked: Staff & service
Pricey
The front desk staff was the best. Our first room had a blocked view, so management moved us to a new room nice view (not perfect) and sadly the hotel lights shined right onto you balcony which totally ruined the view and the Ambience. Hotel is Definitely NOT worth the Money!. Breakfast was good. Pools were freezing. The bar was beautiful but no music, no excitement, very dull and boring. Location was walking distance to many bars and restaurants Otherwise, nothing special and for a 8 night stay felt somewhat disappointed.
Stayed 8 nights in Sep 2023

8/10 Good

Jennifer

Stayed 4 nights in Sep 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a stunning view and best-placed/convenient to enjoy Sorrento as it's a 10-minute walk into the centre (restaurants, etc.) and 15-20 minutes to the port, bus/train station, etc. Breakfast is lovely and service is really great. Unfortunately our room had a sudden ant infestation when we came back from dinner one night—we were told it is due to the hotel's proximity to gardens, greenery, etc. Fortunately, we were given a different and better room with a sea view, and the hotel also agreed to launder our clothes that had been on the floor, free of charge, which we appreciated.
Stayed 3 nights in Sep 2023

6/10 Okay

Misty

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Two days before check in. They spontaneously canceled our reservation made with a travel agent 6 months ago. She even called and confirmed before we left for our trip. We were already in Rome and suddenly without a place to stay in Sorrento. We spend several hours of our Rome day; looking at last minute lodging in Sorrento. My husband got on Expedia and was able to book our same room back. When we arrived we had champagne in our room for another couple. They called our room and took it back. Totally fine, but clearly they have issues with booking rooms. We ordered breakfast the day of an excursion. It arrived 30 minutes late. We had to leave as they were bringing it up the stairs. Service by the pool was “do it yourself”. We had to initiate every order. This was our “splurge “ hotel for our trip and it caused us a lot of stress and frustration.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect time here for our honeymoon. The staff was helpful and lovely. Food was absolutely amazing. Massages were perfection. Location was perfect walking distance to town.
Stayed 7 nights in Aug 2023

8/10 Good

elisandro

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful grounds, had a lovely room overlooking gardens / part sea. 10 minute walk into Sorrento, fantastic location for walking. Restaurant overlooking part sea and town fab views. Swimming area beautifully set out plenty of loungers Breakfast lovely, evening dinner was excellent. Highly recommend and would go back if to stay in Sorrento again.
Stayed 6 nights in Aug 2023

10/10 Excellent

JASON, Hendersonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Friendly staff, clean and amazing rooms. The food was incredible. Loved the musical due at the restaurant. Views for days
Stayed 1 night in Aug 2023

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great grounds, rooms need love
Gorgeous grounds, very friendly employees, wish the rooms were as maintained as the grounds themselves, there was quite the odor in our room, only 1 sheet on the bed (no comforter), and some visible signs of water decay (mold?) on the ceiling in a few places, and some stains on our sheets and towels. Overall, the experience walking the grounds and at the pool was lovely, but the room was not kept to the same quality.
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Stayed 2 nights in Aug 2023

10/10 Excellent

Ersilia, New Canaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this hotel. 2nd stay here. The pools are amazing, the location is perfection . 3 mins walk to the centre of town. Our room had the best view and I took about 500 photos of every angle of this hotel. The buffet breakfast is huge, staff amazing . They clean the rooms twice a day . I cried when I left. Highly recommend this hotel. U must stay here .
Stayed 7 nights in Jul 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Sorrento 5*
I arrived very early (about 10am) to see if I could check in. I’d been vomiting with some weird bug for 2 days and was delighted that the lovely lady at reception got me my room immediately. Beautiful room with terrace that had views across the bay of Sorrento. Lovely pool area and tremendous staff. 10/10
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Special place in Sorento. We enjoyed our stay. It was very busy and likely at full capacity. Staff/rooms/pool/restaurants were excellent!
Stayed 4 nights in Jul 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of five stayed four days in two sea view rooms at c. A$1,000 per room a night through Expedia. The view is incredible although the kid's view was partly obscured by trees. Rooms weren't overly large but adequate. The pools are magnificent, the pool bar and front desk service was competent and we found everything clean. Breakfast buffet is good by European (not Asian) standards and the staff seemed to be trying hard and we found them most of them very friendly, although they were stretched. The hotel is well located, a very pleasant five min walk back into the bustling town and restaurants/shops, a 20 mins walk to the train to Naples/Pompei. We loved our holiday there and would definitely go back. The location, view and pools are highlights. Pay up for a good room. Be mindful of the room you choose/are given and be prepared for a very busy tourist city with all the pressures that puts on hotels.

10/10 Excellent

AMY

Stayed 1 night in Jul 2023

10/10 Excellent

Paul, Hartsdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stunning views
Stayed 3 nights in Jul 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, aesthetically beautiful. Convenient walk to town and all restaurants. Great and large pool area so you can always find a chair. Highly recommend!
Stayed 4 nights in Jul 2023

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
This hotel is stunning. Beautiful views, pool area lovely and Manuel and Guido provided outstanding service at breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph, Monroe Township

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room AC was not cold and a lot of ants
Stayed 8 nights in Jun 2023

10/10 Excellent

Rachel

Stayed 2 nights in Jun 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of Sorrento and the bay
Stayed 2 nights in Jun 2023

10/10 Excellent

monique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing. I had my husband and toddler with me and we enjoyed the staff. They were very friendly and kind. I loved my room. It was cleaned every day that I stayed there for 6 days. I had fresh sheets and towels every day . The floors and bathrooms were so clean. I loved the pools that they have on this property. The food was amazing. The hotel is walking distance to the town of Sorrento where lots of shops are available. I love the hotel and will return…❤️❤️🇮🇹🇮🇹🇮🇹🇮🇹
Stayed 6 nights in Jun 2023

10/10 Excellent

Nancy P.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful hotels I have ever visited! Service is impeccable! Food is amazing. Would definitely recommend it if you are visiting Sorrento.
Stayed 2 nights in Jun 2023

8/10 Good

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, gorgeous views, great breakfast. Walking distance to downtown Sorrento. My only complaint would be that the bed was very uncomfortable, the mattress was hard as a rock. The linens and towels were very stiff not soft. Everything else was great tho
Stayed 4 nights in Jun 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Karrie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area with amazing views! Comfortable rooms and bed. Very walkable to shopping and local restaurants .
Stayed 2 nights in Jun 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beauty by the sea.
This beautiful hotel has amazing views. It is also walking distance from the center of town for restaurants and shopping. The staff was very helpful and spoke English.
Infinity pool
Terrace by the pool
View from our room
Stayed 4 nights in Jun 2023

4/10 Poor

daniel

Travelled with partner
Liked: Cleanliness
The hotel location, the views, the setting and common and private areas ranged from lovely to beautiful. The major down sides from most to least important are exceedingly poor inernet in common spaces and in rooms. After multiple requests, the staff simply denied there was a problem. The food in the main dining room was mediocore and exceedingly overpriced. The breakfast was nice and basic compared to other hotels, with good variety and good quality food, yet nothing special. Parking was inconvenient, but a common problem in the area that is probably insurmountable. The staff was very nice and responsive, yet managment was not readily available was more prone to laying blame than correcting problems. The price was reasonable to high given the location, view and the specialness of the property. The stay would have been spectacular if the basic food service was better and the almost non-existent internet was attended to.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This property was breathtaking! We loved our stay, loved the employees and already referred this hotel to friends.
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in all respects! Highly recommend. Especially for its walking proximity to everything in Sorrento. Staff were outstanding and so friendly. Highly recommend!!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
Beautiful hotel, staff everywhere was amazing. Views spectacular. They set up great excursions and walk into center was lovely. Sorrento is beautiful and this is a great hotel
Pool area
View
Stayed 3 nights in May 2023

10/10 Excellent

Karan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Capodimonte. Service was outstanding Would definitely go back for next trip View was amazing and ground’s beautiful
Stayed 2 nights in May 2023

8/10 Good

Antonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great facilities and friendly staff.
Stayed 5 nights in May 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Josephine, Salem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property, great views, multiple areas to sit and relax on various terraces. The staff was so friendly, helpful, and always smiling. Easy walk to center of Sorrento for shopping and eating. If you didn’t want to leave the property multiple areas to get drinks, food or have high end dining experiences. I can’t recommend this place enough.
Stayed 5 nights in May 2023