Independent in Smiths Falls
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Top Smiths Falls Hotel Reviews
Hyatt Place Ottawa West
10/10 Excellent
"Good breakfast"
Brookstreet
8/10 Good
"Beautiful hotel, excellent staff! A few considerations if travelling as a family: 1) the indoor pool had private swimming classes every day and evening over our 4 day stay so the kids didn't feel they could play without disrupting the classes (we went to the outdoor pool on the non-rain days which was warm and a beautiful setting), 2) there is only one drawer in the double queen room plus 6 hangars so we couldn't unpack, 3) will need a vehicle as no amenities within walking distance. Lovely hotel!"
Ramada by Wyndham 1000 Islands/Gananoque
10/10 Excellent
"It's an old motel that has been updated. It is clean and spacious. I have stayed there several times and will again."
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
10/10 Excellent
"Everything was great at this Hotel No complants about the standard items. One note that i would like to make is reagrding accessible rooms. The shower would be better if it was just a stand alone curbless shower instead of a bathtub. This would make it a true accessible room."
Wingate by Wyndham Kanata West Ottawa
10/10 Excellent
"Great location, friendly service and very clean facilities!"
Ramada by Wyndham Ottawa On The Rideau
10/10 Excellent
"Clean, nice, easy"
Hard Rock Hotel & Casino Ottawa
10/10 Excellent
"Clean and entertaining place."
Hilton Garden Inn Ottawa Airport
4/10 Poor
"The Hilton is a great hotel, but my experience with the staff disappointing, especially for a Hilton. There were several issues that came up and there was no consistency. I was unaware there were renovations going on at the hotel, maybe it was posted somewhere but I missed it. I only noticed renovations when I got up to my room on the 4th floor. About 8am in the morning I heard continuous, repeated banging on what sound like was in the room next to mine. I sounded. like someone was hammering nails into the wall. I messaged front desk and they said they'd send someone up. Then told it wasn't renos because renos was on the second floor. At 10am there was drilling. I messaged front desk again. This time they told me that I should know there were renos and they would happen between 7am-3pm. Inconsistent answers. I had originally booked two nights through expedia, when business trip plans fell short I asked if I could have my second night refunded. Front desk told me it was non-refundable and done through a third party (expedia) so they would have to make the exception. Expedia was willing to make the exception. Now the hotel said they weren't. Again, inconsistent. It's a great hotel, but the inconsistency from their staff was extremely disappointing. I felt lied. It felt like they were passing the buck and when the buck came back they had no choice but to own it. I would rather they have owned it from the beginning."
Best Western Plus 1000 Islands Hotel & Suites
10/10 Excellent
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