Lobby

Reviews of Econo Lodge

2.5 out of 5
Econo Lodge
33 Centre Street, Smiths Falls, ON

Reviews

6.6
Rating 10 - Excellent. 95 out of 550 reviews" "
Rating 8 - Good. 170 out of 550 reviews" "
Rating 6 - Okay. 127 out of 550 reviews" "
Rating 4 - Poor. 93 out of 550 reviews" "
Rating 2 - Terrible. 65 out of 550 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ganesh

Travelled with family
Liked: Cleanliness, staff & service
Overall good experience. Won't hurt to have couple of renovations in few areas.
Stayed 1 night in May 2024

8/10 Good

Blake

Liked: Staff & service, amenities
Just generally run down and in a sketchy area. Was probably a very nice spot at one time and could be again.
Stayed 1 night in May 2024

6/10 Okay

Neil

Business traveller
Disliked: Cleanliness, property conditions & facilities
For price ok Wouldn’t want a long stay Breakfast acceptable again for price Bed was best part like a big marshmallow
Stayed 2 nights in May 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dirty hotel with everything falling apart. No baseboards in hallways, tub birty or in need of replace of reglazing. I probably was nice once upon a time but now its just nasty. And old and stained everywhere. You should be embarrassed to show the nice pics on line of hotel then when you get there its a dirty old antique. Do yourself a favor and fix it or shut it down
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Travelled with family and small children, Travelled with pets
Good for quick stay
Stayed 2 nights in May 2024

4/10 Poor

Melanie

Liked: Staff & service
Disliked: Cleanliness
The parking area lacks good signage. The staff were friendly and the bed was fine. The bathtub was not clean.
Stayed 1 night in May 2024

8/10 Good

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was great, for the cost! A little dirty in the corners, needed a bit more of a thorough vacuuming. Bathroom was very clean. Overall we were happy with our short stay there.
Stayed 1 night in Apr 2024

2/10 Terrible

Pavel

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible and dirty hotel. I don't recommend living there.
Stayed 2 nights in Apr 2024

4/10 Poor

Allan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had no extra pillows, the door handle was broken so it was hard to get out. There were beer bottles and cigarette butts on the balcony.
Stayed 1 night in Apr 2024

8/10 Good

Linda, Jasper

Liked: Staff & service
It is what it is for $$$. Great for a quick night or two. Safe, basic. No’s.
Stayed 1 night in Apr 2024

10/10 Excellent

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we were looking for
Stayed 1 night in Apr 2024

6/10 Okay

Ellen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby appeared clean and kept. The floor I was on was in need of repair. Stained carpet in the hall, no baseboard, wall paint chipped and cracked. My room was very dated. Pink tiles and peeling ceiling paint in the bathroom and no exhaust fan. Bed was comfy. Barking dog in next room woke me at 2 am. Barked nonstop. I called front desk. Dog stopped soon after. But barked again at 2:30 and 4:30 am. Front desk has no staff in the morning. I had to call four times before reaching anyone in the afternoon to verify that the barking dog would not be in the hotel my second night ( I would have requested a room change, if so). I was there three nights and had absolutely no housekeeping services. No one emptied the garbage, tidied the bed etc. My last morning, the hotel manager was at the front desk. When I asked if it was normal not to have housekeeping during a three night stay, her response was an insincere “sorry, I’ll let them know”. Breakfast was a continental breakfast with toast, bagels, muffins, cereal, yogurt, coffee, tea and juice. Completely self serve. Garbage cans in the breakfast room were flip top style and absolutely filthy with dried on food and beverages on the lids. Never cleaned the entire time I was there. All in all, a reasonably priced place to sleep but not worth half what I paid. I will not stay there a second time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Duraidanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Apr 2024

4/10 Poor

michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The maid service--non existant. there for four nights--never saw anyone to clean room, make bed, replace toiletries--even after requesting at the end of day two.
Stayed 3 nights in Apr 2024

8/10 Good

roger

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the hallways are filthy.
Stayed 1 night in Apr 2024

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service
This property was a surprise! While it is outdated and the furniture could use an update, the beds were comfortable... and the VIEW! Every room faces the Rideau Canal. The main entrance also faces the canal and the hotel is flanked by walking trails and green space. You can feel this place is steeped in history. It is an unique and interesting property for sure. One of a kind.
Stayed 1 night in Apr 2024

4/10 Poor

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Geoffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Tired. Needs updating
Stayed 1 night in Mar 2024

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was very noise , didn’t get much sleep
Stayed 1 night in Mar 2024

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cold shower
Stayed 1 night in Mar 2024

2/10 Terrible

Sean

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There was no hot water, no water pressure on the 5th floor. The bathroom was dirty, the heat didn't work properly. There was bird poop all.over the balcony and windows. The breakfast was not good at all, stale muffins and pastries, the cream for coffee was expired and 1 carton of milk was also expired. The vending machine for pop was priced wrong and took my money and the staff was no help at all with that. The beds were very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the bowling alley which was why we were there for a bowling tournament
Stayed 1 night in Mar 2024

8/10 Good

Todd

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget wise, it is a great place with full amenities (microwave, coffee maker, small fridge, etc.). Very comfy bed and spacious room. Standard free continental breakfast. What I liked the most is that the dining area is open 24/7 in case you need coffee, tea, juice, etc. Not that clean, but not dirty as well. View of smiths falls from the balcony in the morning was my best time of the day. Also it was very quiet (I was there in February and was told from January to March it is always that way), have no idea how will it be during the rest of the year. Receptionists are very helpful. Overall, I would recommend highly this place and probably will visit again.
Stayed 1 night in Feb 2024

10/10 Excellent

Bea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Yurii

Stayed 1 night in Feb 2024

6/10 Okay

Tracey

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a last minute booking- glad there was a room available!
Stayed 1 night in Feb 2024

8/10 Good

Darina

Travelled with partner
Liked: Cleanliness
Decent place for the price. The room was clean and comfortable, but the hallway smells like cigarettes and stale air
Stayed 1 night in Feb 2024

10/10 Excellent

Emma doreen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being by the water, very tranquil. Front Desk staff very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends stayed there (I booked a room) and they loved it
Stayed 1 night in Jan 2024

2/10 Terrible

john

Stayed 1 night in Jan 2024

10/10 Excellent

Linda, Jasper

A go to when I need a quick place to stay. Old hotel, but excellent price. Clean. Everything works. All good!
Stayed 1 night in Jan 2024

2/10 Terrible

Gary

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smell of Marijuana and freezing cold in hallway, had to buy febreze to be able to get to our rooms. No water for a lot of the night. Breakfast was less than ideal, I understand its off season but stale bread and muffins, cream that one was frozen and one was spoiled.
Stayed 1 night in Jan 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This is an old property but it was clean. Our toilet would not shut off at times.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price. More than I expected. The bed was comfy and the breakfast included was good for the price as well. The lady at the front was quite nice.
Stayed 1 night in Jan 2024

4/10 Poor

Sean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They need to upgrade the windows and the heat source. It was cold in the hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Lee H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, free breakfast, free ice, private balcony, fridge, and microwave, quiet place, good view, and comfort room.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christian

Stayed 7 nights in Dec 2023

8/10 Good

John

Stayed 1 night in Dec 2023

6/10 Okay

Allan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Room was just what I was looking for. Very neat and clean
Stayed 1 night in Dec 2023

2/10 Terrible

Rima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Linda, Jasper

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Always a great place to stay when in Smiths Falls.
Stayed 1 night in Dec 2023

8/10 Good

Todd

Stayed 1 night in Dec 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service staff members. Easy acces Parking available
Stayed 1 night in Dec 2023

8/10 Good

Mark

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Great friendly staff. Convenient. Rooms in desperate need of a refresh. Bathtub had wear marks. Balcony covered in pigeon feces.
Stayed 2 nights in Nov 2023

8/10 Good

Mohammad

Stayed 1 night in Nov 2023

10/10 Excellent

Linda, Jasper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent classic hotel charm. Can’t beat the views of Rideau canal etc. It’s just a little broken up in parking lot. Old property. Not unsafe. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Xiao Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023