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Reviews of ibis Styles Bielsko-Biala

3 out of 5
ibis Styles Bielsko-Biala
Zywiecka 93, Bielsko-Biala, Silesian

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 80 reviews" "
Rating 8 - Good. 39 out of 80 reviews" "
Rating 6 - Okay. 12 out of 80 reviews" "
Rating 4 - Poor. 7 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Zbigniew

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

elyahu

Disliked: Room comfort
the bed was horrible sleeping in a bunk i was not able to sleep properly all other aspects were fine
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
For one night ok
The hotel has a parking place, but it is very narrow. And it is not free. They will let you know about that only after you drive in from the gate and take a receipt that you need to show in the reception. English of the receptionist was well enough. Breakfast was ok, but nothing special. Bed was horrible, because it was way too soft. Someone might like it though. Wi-Fi worked fine. I have been to several ibis Styles hotels in Poland and so far this was the worst.
Stayed 1 night in Aug 2023

10/10 Excellent

Jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service
Ok
The hotel is a bit dated in the room, a little run down but comfortable for 1 night. Wi-fi not great.
Stayed 1 night in Oct 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant hotel
A really pleasant hotel which was well located for my purposes. There is a bus stop right outside for easy access. Reception was quick and helpful. I decided to eat at the hotel and the food was well cooked and delicious.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Aneta Pająk on 25 Sept 2019
Dear Guest. thank you for your opinion, we are very happy that your stay at ibis Styles Bielsko-Biala was an enjoyable one. We hope to see you again in the nearest future. King regards, Aneta Pająk Deputy General Manager

6/10 Okay

YD

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning in the rooms. Room very hot at night making it difficult to sleep. Street is noisy at night not allowing to keep windows open for at least some ventilation.
Stayed 3 nights in Jun 2019
Response from ibis Styles Bielsko-Biała on 2 July 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biała

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, the staff were very friendly and the food in the restaurant was good. The bed wasn't particularly comfortable however, the mattress was very soft and I had a stiff back after my 2 nights stay.
Stayed 2 nights in May 2019
Response from ibis Styles Bielsko-Biała on 4 June 2019
Dear Guest, Thank you for your review of our hotel. We are very happy that you are satisfied with our service. We hope that you will visit us again. Kind regards, Agnieszka Węgrzyn Deputy General Manager

10/10 Excellent

Amro

All was great Kids were so happy with the big family room and such many toys and fancy kids too decorations. My 6 years son asked me to write wall to thank the hotel for this wonderful room. Breakfast is really good. Clean and quite hotel.
Stayed 1 night in Nov 2018
Response from Agnieszka Węgrzyn on 31 Dec 2018
Dear Guest, Thank you so much for great review. We are very happy that you enjoyed you stay. We hope to see you again! Kind regards, Agnieszka Węgrzyn Deputy General Manager

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2018
Response from Agnieszka Węgrzyn on 9 Nov 2018
Dear Guest, Thank you for your review of our hotel. We hope to see you again! kind regards, Agnieszka Węgrzyn Deputy General Manager ibis Styles Bielsko-Biala

8/10 Good

Eddie, Swindon

Liked: Staff & service
Disliked: Room comfort
Good central hotel 20 minute walk to centre. Two lifts available and excellent restaurant fairly priced to area.
Stayed 11 nights in Oct 2018
Response from Agnieszka Węgrzyn on 26 Oct 2018
Dear Guest, Thank you for your comment about your stay in our hotel. We are very glad that you enjoy your stay and you are satisfied. Kind regards, Agnieszka Węgrzyn Deputy General Manager

6/10 Okay

sharon, cov

Liked: Cleanliness
Disliked: Staff & service
Looks like a prison from outside
Looks like a prison from outside, pleasant inside though. Staff rude, rooms too hot and breakfast not good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but effective !
We stayed at the Orbis Magura primarily because of location. We needed to be close to my partners parents, who happen to live around the corner. We didn't use any restaurant/breakfast facilities as a result, and so I can only comment on the room and the overall service and location. The room was bigger than I expected, clean and tidy with basic provisions. I found service to be very good (particularly in Poland where great service can be hard to come by), the attendant was very understanding when I managed to destroy a lampshade with a pillow by accident one evening ! (no charge). In terms of room cleaning, the cleaners forgot to clean our room on our last day, but overall was very good. Location (if you are looking as a tourist) it isn't central and would need a taxi to the town, however a great shopping centre with cinema/restaurants is located just across the intersection, with a small supermarket adjacent to the hotel.

8/10 Good

Chris, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orbis magura
Outside of hotel looks a little rough, inside is modern and clean. Service and staff very friendly and helpful. The food in the restaurant is very good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magura hotel
The hotel was in a run down area the staff said if you want your vehicle to stay safe you need to put in secure Parking which they charge you for. The room where in need off refurbishment with old carpeted floors and old beds .

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Roman

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Przemyslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miły pobyt za rozsądną kwotę
Dwa noclegi zarezerwowane na kilka godzin przed wyjazdem. Weekendowy pobyt z rodziną w górach i wejście na Lubomir oraz Czupel. Pokoje mają wszystko czego potrzeba, polecam bardzo dobre śniadania. Na parterze widziałem piłkarzyki i jakieś gry wideo - dobry pomysł na wieczór gdy podróżuje się z dziećmi. Polecam
Stayed 2 nights in Nov 2021

6/10 Okay

Agnieszka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de transit
Pas de climatisation. Hôtel de passage sur boulevard passant. Ville sans grand intérêt pour l'heure. Accueil convenable tel un hôtel de transit.
Stayed 1 night in Aug 2021

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Miły hotel w dobrej lokalizacji Bielska-Białej. Pokój wyposażony standardowo ale było wszystko czego potrzebujesz. Łazienka bardzo mała. Na najwyższym piętrze było bardzo niskie ciśnienie wody pod prysznicem. Szeroki wybór asortymentu na śniadanie.
Stayed 1 night in Aug 2021

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, I can recommend :-)
Very helpfull and friendly staff so I decided to stay one day longer
Stayed 1 night in Jul 2021

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, I can recommend :-)
Nice hotel, friendly SMILING staff. I would like to come here again
Stayed 1 night in Jul 2021

10/10 Excellent

Gregor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duży pokój, przyjazna obsluga, wygodne lozko, niedrogi parking, bezplatne lozeczko dla dziecka, bardzo dobre sniadanie.
Stayed 1 night in Jun 2021

8/10 Good

Damian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIS
Miło, przyjemnie, będziemy wracać.
Stayed 2 nights in Apr 2021
Response from Anna on 19 Apr 2021
Dzień dobry, dziękujemy za pozostawienie swojej opinii na temat naszego hotelu. Jest nam bardzo miło otrzymać tak pozytywny komentarz. Przekaże tą pochwałę naszemu personelowi. Do zobaczenia! Pozdrawiam, Anna Korpanty Z-ca Dyrektora Hotelu d/s sprzedaży

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Izabela

Stayed 1 night in Aug 2020

10/10 Excellent

dana

Stayed 1 night in May 2020
Response from ibis Styles Bielsko-Biała on 1 June 2020
Dear Dana, Thank you for sharing your opinion. Whole staff is so happy that your stay in our hotel was a pleasant one. We hope you will choose our hotel again in the nearest future. King regards Aneta Pajak Deputy General Manager

4/10 Poor

Piotr

Stayed 2 nights in May 2020

8/10 Good

Daniel

Stayed 1 night in Mar 2020

10/10 Excellent

Gabriele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from ibis Styles Bielsko-Biała on 1 June 2020
Dear Gabriele, Thank you very much for your opinion. We are so happy, that your stay at ibis Styles was an enjoyable one. We hope to welcome you again in the nearest future. King regards Aneta Pajak Deputy General Manager

8/10 Good

Dominik

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobra
Przyjemna obsługa,czysto oraz komfortowe zaplecze aby z przyjemnością posiedziec np.przy kawie. Polecam
Stayed 1 night in Feb 2020
Response from ibis Styles Bielsko-Biała on 1 June 2020
Szanowna Pani Tereso, Bardzo dziękujemy za podzielenie się Pani opinią, cieszymy się, że nasz obiekt spełnił Pani oczekiwania. Mamy ogromną nadzieję, że będziemy mieli przyjemność gościć Panią ponownie. Z poważaniem Aneta Pająk Zastępca Dyrektora Hotelu

10/10 Excellent

filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from ibis Styles Bielsko-Biała on 1 June 2020
Dear Guest, Thank you for great opinion about our hotel. We are very happy that you enjoyed you stay. Kind regards, Aneta Pajak Deputy General Manager

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Sylvain

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Aneta Pająk on 25 Sept 2019
Dear Guest, thank you for you opinion. We are very sorry that we didn't meet your expectations. We hope that you will visit us again and we will have possibility to show you the highest level of service. Kind regards, Aneta Pająk Deputy General Manager

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
50/50
Dobra restauracja, brak klimatyzacji w pokojach szczególnie na 8 piętrze przeszkadza.
Stayed 1 night in Aug 2019
Response from ibis Styles Bielsko-Biała on 5 Sept 2019
Szanowny Panie Macieju, Dziękujemy za pozostawienie oceny naszego obiektu. Cieszymy się, że jest Pan zadowolony z naszej restauracji. Z przyjemnością informuję, iż planujemy działania związane z montażem klimatyzacji. Mamy nadzieję, że odwiedzi nas Pan ponownie, a my będziemy mogli zaoferowac usługi najwyższej jakości. Pozdrawiam, Agnieszka Węgrzyn-Chwiłkowska Zastępca Dyrektora Hotelu ibis Styles Bielsko-Biała

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great business hotel. Not too fancy. Kind service and clean rooms. Nothing more is needed
Stayed 1 night in Jul 2019
Response from ibis Styles Bielsko-Biała on 14 Aug 2019
Dear Guest, Thank you for your great review of our hotel. We are happy that you enjoyed your stay. We hope to see you again. Kind regards, Agnieszka Węgrzyn Deputy General Manager

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from ibis Styles Bielsko-Biala on 9 Aug 2019
Dear Joanna, Thank you for great opinion about our hotel. We hope to see you soon! Kind regards, Agnieszka Węgrzyn Deputy General Manager

8/10 Good

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam hotel.
Stayed 1 night in Jul 2019

8/10 Good

Panagiotis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Response from ibis Styles Bielsko-Biała on 12 July 2019
Deat Guest, Thank you for opinion about our hotel. We hope to see you again. Kind regards, Agnieszka Węgrzyn Deputy General Manager

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from ibis Styles Bielsko-Biala on 25 June 2019
Dear Guest, Thank you for great opinion about our hotel. We are very happy that you enjoyed you stay. Kind regards, Agnieszka Węgrzyn Deputy General Manager

8/10 Good

kyungyeon

Liked: Staff & service, property conditions & facilities, room comfort
냄새가 조금 나지만 나머진 다 굿
Stayed 1 night in Jun 2019
Response from ibis Styles Bielsko-Biala on 25 June 2019
Dear Guest, Thank you for your opinion about our hotel .We are happy that you enjoyed you stay. We hope to see you again. Kind regards, Agnieszka Węgrzyn Deputy General Manager

6/10 Okay

Piotr

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from ibis Styles Bielsko-Biała on 27 May 2019
Dear Guest, Thank you for your opinion about our hotel. We hope that you will visit us again and your next stay will be even more pleasant. Kind regards, Agnieszka Węgrzyn Deputy General Manger

10/10 Excellent

Cezary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maluch 126 p w hallu przy recepcji.
podobały mi się szczególnie: ekspres do kawy dostępny dla gości, hall z dużym telewizorem, bardzo dobre śniadanie. Z minusów mała łazienka.
Stayed 1 night in Apr 2019
Response from ibis Styles Bielsko-Biala on 23 May 2019
Szanowny Gościu, Serdecznie dziękujemy za pozytywną opinię na temat naszego hotelu. Cieszymy się, że spodobał się Panu nasz nowy styl lobby recepcyjnego oraz jest Pan zadowolony z serwisu. Zapraszamy do odwiedzenia nas ponownie. Pozdrawiam, Agnieszka Węgrzyn Zastępca Dyrektora Hotelu

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from ibis Styles Bielsko-Biala on 23 May 2019
Dear Guest, thank you for you opinion. We are very sorry that we didn't meet your expectations. He hope that you will visit us again and we will have possibility to show you the highest level of service. Kind regards, Agnieszka Węgrzyn Deputy General Manager