Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hotel Ocelle Thermae & Spa - Adults Only

4 out of 5
Hotel Ocelle Thermae & Spa - Adults Only
Via XXV Aprile 1, 25019 Sirmione, Italy, Sirmione

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 136 reviews" "
Rating 8 - Good. 19 out of 136 reviews" "
Rating 6 - Okay. 6 out of 136 reviews" "
Rating 4 - Poor. 0 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from The Management and all the Staff on 14 May 2024
Dear Mrs Dean,Thank you for your kind feedback!

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from The Management and all the Staff on 14 May 2024
Dear Jo,Thank you for your feedback!Goodbye,

10/10 Excellent

alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little spa hotel, close enough to the castle, staff couldn’t do enough for you. Good sized rooms, very comfy beds, stunning views from balcony. Great breakfast. Free bikes. Only slight negative was the aircon in the bedroom. Seemed to have a mind of its own and for the most part didnt work so could be quite uncomfortable at night. I did mention it on day one and I believe it was checked so not sure why it didn’t get better. The staff are so lovely you don’t like to complain and we got by with our own portable fan but would have struggled if the weather has been hotter
Stayed 3 nights in Apr 2024
Response from The management and all the staff on 4 May 2024
Dear Mrs. Alison,Thank you very much for your kind words, we are really happy that you enjoyed your stay and relaxed during the holiday. I am sorry for the problem you had with the air conditioning, but unfortunately in that period the town of Sirmione does not allow hotels to use it. As we are also an ECO-Hotel, we wanted to respect the rules given for the environment. Thank you again for your review, we will wait to welcome you again!Best Regards

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great service right on Lake Garda. Onsite bar and restaurant with pleasant staff. Our room had a view of the lake and a nice balcony. Nice king size bed andy wide enjoyed the spa.
Stayed 1 night in Oct 2023

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice spa hotel nice beach and pool area
Stayed 3 nights in Oct 2023
Response from The Management and all Staff on 18 Oct 2023
Dear Mrs. Paola,Thank you very much for writing this beautiful review and for choosing to stay with us!We hope to welcome you again in the future.Thank you and Goodbye!

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a week at this property and the experience was nothing short of outstanding. The property is clean, well thought out and the staff simply fantastic. Would recommend and definitely intend to return.
Stayed 7 nights in Oct 2023
Response from The Management and all Staff on 17 Oct 2023
Dear Mrs Louise,Thank you for this lovely feedback and for choosing to stay with us! It is a pleasure to know that thanks to the kindness of our staff, our privileged location right on the lake and the facilities we offer, we have managed to offer you a unique and unforgettable experience. We hope to welcome you back soon for another relaxing holiday in Sirmione! Thank you and goodbye.

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Management and all Staff on 6 Oct 2023
Thank you for your kind review! We hope to welcome you again in the future.

8/10 Good

Bruce, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, parking in site. Nice spa area and beach area on lake Garda. Room is tight with luggage in the room. Nice sized bathroom. Well appointed eating area for breakfast.
Stayed 2 nights in Sep 2023
Response from The Management and all Staff on 2 Oct 2023
Dear Mrs Bruce,Thank you for taking the time to write such a beautiful review!We love to hear that you greatly appreciated the service that we offer, as well as our facilities and our special location in the heart of Sirmione.To know that we managed to offer you an unforgettable experience gives us the energy to keep going and keep doing better!We hope to welcome you again in the future and until thenThank you and Goodbye!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The thermal spa and entire spa experience was amazed. I haven’t been so relaxed in years. Can’t wait to come back
Stayed 2 nights in Sep 2023
Response from The Management and all Staff on 2 Oct 2023
Dear Mr Peter,Thank you for writing such a beautiful and detailed review!It was a pleasure for us to have you as our guests and we are delighted to hear that our efforts to make your stay perfect and relaxing reached you. Thank you once again for the wonderful compliments, they will give us the enegy and enthusiasm to keep doing better for our lovely guests.We hope to welcome you again in the future!Thank you and Goodbye!

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from The Management and all Staff on 26 Sept 2023
Dear Mrs Simone,Thank you for choosing to stay with us for a relaxing vacation in Sirmione!We hope to welcome you back soon!Thank you and Goodbye

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Beautiful hotel, fab poolside area, spotless, very professional staff. Only downside was the beasic classic bedroom is extremely small and cramped and the sun loungers on the promenade, (as in photos)are €25 per day extra. There are plenty of other sunloungers free at the pool
Stayed 7 nights in Sep 2023
Response from The Management and all Staff on 26 Sept 2023
Dear Mrs Angela,Thank you for your beautifiul review and for choosing out hotel for a stay in total relaxation!It is a pleasure to know that you mainly appreciated the availability of the staff who are always available to ensure that our guests' stay is unforgettable!The structure offers different types of rooms, even larger than the classic one which is 15m2, therefore, should you have the pleasure of coming to visit us again, we are available to help you choose a better room.We hope to welcome you back soon!Thank you & Goodbye

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything worked !
Stayed 10 nights in Sep 2023
Response from The Management on 14 Sept 2023
Dear Mr. Colin,Thank you for choosing to stay with us for a relaxing vacation in Sirmione!We hope to welcome you back soon!Thank you and GoodbyeThe Management and all the staff

8/10 Good

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the smell around thermal pool.smelt of blocked gutters Nor are there any dinner options but its walking distant to all local restaurants
Stayed 2 nights in Aug 2023
Response from The Management on 3 Sept 2023
Dear Mr. Taj,Thank you for your review and for choosing to stay with us!The smell you felt was the sulphur from the thermal water, which has world renowned soothing, decongesting and anti-inflammatory properties.The thermal water is one of our strong suits and why a lot of our guests choose us.We hope to welcome you again in the future!Thank you and GoodbyeThe Management and all the Staff

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly kind and welcoming. Our room was clean and the hotel was very quiet. The pools were lovely. I would definitely return again. I was sad to leave such a beautiful place.
Stayed 4 nights in Aug 2023
Response from The Management on 30 Aug 2023
Dear Mrs. Pamela,Thank you very much for writing this beautiful review and for choosing to stay with us!We hope to welcome you again in the future.Thank you and GoodbyeThe Management and all the Staff

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a lovely stay here the staff were so lovely & helpful we would definitely come back.
Stayed 4 nights in Jul 2023
Response from The Management on 23 July 2023
Dear Sharon,Thank you for your kind review! We are happy to hear that you enjoyed your stay with us and we hope to welcome you again in the furure!Thank you and GoodbyeThe Management and all the staff

10/10 Excellent

Koni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an incredible. The Thermal pool and the Spa are for those seek wellness, The surroundings are beautiful with Garda lakes, mountains and greens. The challenge is that this areas are so popular, massive people are on the streets. The staff were impeccable and we enjoyed the services. Will return.
Stayed 7 nights in Jul 2023
Response from The Management on 23 July 2023
Dear Mr. Koni,Thank you for writing this beautiful review and for choosing to stay with us for your stay in Sirmione!We work hard to offer our guests an unforgettable experience and we are proud to see that we managed to do so for you as well.We hope to welcome you again in the future!Thank you and Goodbyethe Management and all the Staff

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel - beautiful lakefront property, awesome breakfast buffet, nice rooms, great service.
Stayed 2 nights in Jun 2023
Response from The management and all the staff on 4 July 2023
Dear Mrs. Casey,Thank you very muche for the kind words. Hope to see you again for another relaxing holiday!The management and all the staff.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from The management and all the staff on 24 June 2023
Thank you!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Beautiful Escape
Although our stay was short, it was exceptionally nice. The staff was incredibly friendly and helpful the entire time. From fantastic dinner recommendations to other details it made our trip!
Stayed 3 nights in Jun 2023
Response from The management and all the staff on 24 June 2023
Dear Mr. Daniel,Thank you very much for compliments! We are always really happy to make your holidays unforgettable, and maybe give you the hint to come back for a longer time next holidays. Thanks again.

10/10 Excellent

Katerina

Stayed 1 night in May 2023
Response from The management and all the staff on 24 June 2023
Thank you!

8/10 Good

Niv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and good same as the room. Better to invest more and take a junior suite to the lake. Nice privet beach. Parking cost 12 euros a night
Stayed 3 nights in May 2023
Response from The Management and all Staff on 29 May 2023
Dear Niv, It's a pleasure to read your wonderful review! We sincerely thank you for your wonderful compliments, especially for appreciating our staff who strive every day to ensure that our guests' stay is perfect. We hope to welcome you back soon! Thanks and Goodbye,

8/10 Good

Binakumari

Liked: Cleanliness, staff & service
Pros: clean rooms, great location, short walk from Sirmione old town, great room with view of the lake (junior suite), very friendly staff, great spa, fantastic location. Cons: lunch and dinner options extremely limited. Would benefit from having a wider menu, especially for vegetarians. Although staff are very friendly and helpful, crossed wires on whether water and teas are included/complimentary (conflicting information from staff at desk) which became very frustrating, especially at check out. Really bad sewer/drainage smell in the pool and around the hotel (especially at breakfast) and in the shower within the room and balcony. Very off putting. Breakfast could be a lot better - not enough choice for milks etc and need to ask for plant based milks (happy to ask but no idea this was an option as no notes anywhere). During the same trip, we had stayed at a 3* hotel in Verona and the breakfast was a lot better - more choice in all areas. Overall a great hotel, especially as the staff are so friendly but for the amount you pay to stay there, I don’t think it’s worth the money given the cons.
Stayed 4 nights in May 2023
Response from The Management on 16 May 2023
Dear Mr. Binakumari,Thank you for your review and for choosing to stay with us!We are sorry that you found the smell unpleasant, but it was most likely the smell of the precious thermal salsobromoiodic water of Sirmione which is renowned for its health properties.Regarding the breakfast, we are sorry you were not informed that we can offer any type of milk upon request and that you did not find our wide selection of homemade products satisfactory.We always strive to improve so that we can offer the best experience to our guests.We hope to welcome you again in the future as our guest!Thank you and GoodbyeThe Management and all the staff

10/10 Excellent

Liliana, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our experience. Staff was great! We will come back.
Stayed 2 nights in May 2023
Response from The Management on 15 May 2023
Dear Mrs. Liliana,Thank you for your beautiful review!We are happy that you enjoyed your stay and we hope to welcome you back again in the future!Thank you and GoodbyeThe Management and all the Staff

10/10 Excellent

Meshal, MANAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every since 10/10
Stayed 2 nights in Apr 2023
Response from The Management on 27 Apr 2023
Dear Mr. Meshal,Thank you for your beautiful review and for choosing to stay with us!We hope to welcome you again in the future and until then,Thank you and GoodbyeThe Management and all the Staff

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from The Management and all Staff on 3 May 2023
Thank you for your kind review!

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!! Keep the good work
Stayed 1 night in Mar 2023
Response from The Management on 3 Apr 2023
Dear Mr. Teddy,It is a pleaure for us to read your beautiful review! Thank you for choosing to spend with us a relaxing vacation in the wonderful Sirmione.We hope to welcome you again soon!Thank you and GoodbyeThe Management and all the Staff

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel I have stayed at. Amazing service from the concierge, dining staff, and spa. Special shoutout to Gerardo and Beatrice for making our time memorable. We will be returning and recommending to all friends and family.
Stayed 3 nights in Mar 2023
Response from The management on 21 Mar 2023
Dear Mr. Burns,It is a pleasure to read your beautiful review and we thank you for choosing to stay with us!We work hard to make sure our guests have an unforgettable experience in our hotel and we are happy that we managed to do so for you.We hope to welcome you again in the future!Thank you and goodbyeThe management and all the staff

8/10 Good

Deborah, Glendale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly, helpful staff. Beautiful location. Comfortable but tiny rooms.
Response from The management on 10 Nov 2022
Dear Mrs. Brandt,Thank you for your review and above all thank you for choosing us. Compliments inspire us with enthusiasm and criticism helps us grow. We will strive to improve so that the satisfaction of our guests can always go beyond expectations.We hope to welcome you back soon!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Property!
Stayed 2 nights in Oct 2022
Response from La Direzione on 31 Oct 2022
Dear Mr Mateusz Wencel,Thank you for your review.We hope to see you soon as our pleasant guests, and in the meantime we wish you all the best!Best Regards

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pools and spa were great. Very few people there which was great. Breakfast was good.
Stayed 2 nights in Oct 2022
Response from The Management and all the Staff on 20 Oct 2022
Dear Mr Mateusz Wencel,what a pleasure to read your review!! Really thank you for your wonderful words!We hope to see you soon as our pleasant guests, and in the meantime we wish you all the best!Best Regards

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,great breakfast & wonderful location
Stayed 2 nights in Sep 2022
Response from The Management and all the Staff on 17 Sept 2022
Thank you for your review!

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for couples in the peninsula
The hotel was nice, walking distance from center of the peninsula. Breakfast was great, with many options but a bit pricey. We had massages during out stay accommodated in the last minute which was awesome. The spa is also very useful, but during weekdays has a very short opening time,I guess in the winter time they should have an extend hour considering you can’t spend as much time outside in the pool. All employees are very nice and helpful. A big shout to Marta and Martina !!!!! They are the best !!!! We miss already the place !!!!
Stayed 3 nights in Aug 2022
Response from The Management and all the Staff on 10 Oct 2022
Dear Mrs Adriana,what a pleasure to read your review!! Really thank you for your wonderful words!We hope to see you soon as our pleasant guests, and in the meantime we wish you all the best!Best Regards

8/10 Good

Stephen

Stayed 2 nights in Jul 2022
Response from The Management and all the Staff on 22 July 2022
Thank you for your review!

10/10 Excellent

Anna Rita

Stayed 2 nights in Jun 2022
Response from The Management and all the Staff on 9 July 2022
Thank you!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from The Management and all the Staff on 11 June 2022
Gentilissima Sig.ra, la ringraziamo per la sua testimonianza, e per la positività del commento! Per noi sarà sempre un piacere accogliervi come nostri graditi ospiti.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022
Response from The Management and all the Staff on 10 Apr 2022
Thank you for your kind review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ocelle was an amazing high end resort. The staff (Francesca, Oscar and Pasqualie) went above and beyond to make sure our stay was 5 stars. They recommended some great restaurants at night. I was so pleased with this property and will definitely stay here again.
Stayed 3 nights in Aug 2021
Response from The Management and all the Staff on 11 Aug 2021
Hello, many thanks for this kind review...I will tell the colleague that you are so satisfy! So we wait for you next time...soon! Arrivederci!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel and location. The private beach is perfect for sunbathing and swimming, and the thermal pools and spa wonderful.
Stayed 3 nights in Jul 2021
Response from Team Ocelle on 25 July 2021
Good evening, thank you very much for this review! We are very glad to know that you have appreciated staying with us, and we hope to have you back soon as our pleasant guests! All the best Team Ocelle

10/10 Excellent

Nike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from direction department on 25 Sept 2020
Dear Guest; thank you for your review and first of all thank you to have been our guest. Hope to welcome you soon. best regards

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay at Hotel Ocelle - cannot recommend enough and will definitely be staying here again. We stayed August 2020 post COVID but felt completely safe and were very impressed by the procedures put in place. Great location. Great pools. Fantastic service too. Brilliant!
Stayed 3 nights in Aug 2020
Response from direction department on 25 Sept 2020
Dear Guest; thank you for your review and first of all thank you to have been our guest. Hope to welcome you soon. best regards

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay near the historic center at the lake
After a relaxing stay in Lefay Resort & Spa in Gargnano we spent half a week in the touristic center of Sirmione. The location is great near the old city, and the garden of the hotel is connected directly to the lake. The room was good and the staff very friendly. One of the items to highlight there are enough sunbed’s so an early wake up call is not necessary 😀
Stayed 4 nights in Aug 2020
Response from la direzione on 18 Aug 2020
Dear Mr Enrico; thank you for your review and first of all thank you to have been our guest. Hope to welcome you soon. best regards direction department

10/10 Excellent

Avraham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the city center. The people in the hotel were polite and helpful.
Stayed 1 night in Feb 2020
Response from martina on 23 Feb 2020
Dear Mr Avraham; thank you for your review and first of all thank you to have been our guest. Hope to welcome you soon. best regards Direction department

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate, as was the spa and other facilities. The staff were very helpful and the airport transfer was perfect, I cannot fault this place except an on site restaurant would have been a bonus
Stayed 7 nights in Sep 2019

10/10 Excellent

Mark, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went for a 4 day, 3 night stay. We could not fault anything about the hotel absolutely everything was top quality from the reception, bar, spa, staff and our room. We would definitely go back.
Stayed 3 nights in Sep 2019

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfectly situated in Sirmione
A beautiful hotel right on the lake shore front. Lovely pool with sunbathing area, along with an outdoor thermal pool. Easy walking access to Sirmione and all the restaurants and shops there. Good service and fantastic breakfast. We did a private boat trip around the lake for the afternoon, which the hotel helped organise. I would definitely return to Lake Garda and stay at this hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Martina on 28 July 2019
Dear Mr Jason; thank you for your review and first of all thank you to have been our guest. Hope to welcome you soon. best regards direction department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
The hotel was very lovely, the staff was very helpful and friendly, the facilities were always very clean. The lakefront is a bit crowded with guests. The town is a bit crowded with tourist traffic.
Stayed 4 nights in Jun 2019
Response from martina on 13 July 2019
Dear Guest, Thank you for your review, every suggestion is precious to us. we hope to welcome you soon. Kind Regards Direction Department.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from martina on 20 July 2019
Dear Mrs Janet; thank you for your review and first of all thank you to have been our guest. Hope to welcome you soon. best regards direction department

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the exceptional helpfulness and friendliness of the staff. the peaceful relaxing environment.
Stayed 7 nights in Jun 2019
Response from martina on 13 July 2019
Dear Guest, Thank you for your review, every suggestion is precious to us. we hope to welcome you soon. Kind Regards Direction Department.