GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Club Deluxe room - Broadband - Free Minibar
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Executive Suite - Breakfast-Broadband-Minibar
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Superior Room - Broadband with Free Minibar
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Deluxe - Free Upgrade to Premiere Room - Free Minibar
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Upgrade to Executive Suite
Book a stay in an "Upgrade to Executive Suite" rate plan at least 30 days prior to travel from 23 November 2011 - 31 December 2012 for travel from 1 January - 31 December 2012 and receive an upgrade from a Club Deluxe Room to an Executive Suite.
Must book an "Upgrade to Executive Suite" rate plan. Complete details available upon check-in. Restrictions may apply.
Property Amenities
The Royal Plaza on Scotts is a smoke-free hotel with 511 guestrooms across 15 floors. The marble-clad lobby features a stained glass ceiling and 2 winding grand staircases. A subtle scent of aromatherapy oils pervades the reception area. Guests enjoy a 24-hour restaurant, a 24-hour fitness facility, and a rooftop terrace swimming pool. The hotel provides a 24-hour Internet lounge, complimentary wired and wireless Internet access throughout the property, free use of Nespresso Coffee Machine, free local phone calls, and 10 conference/meeting rooms with audio-visual equipment. Limited free parking is available.
Aiming to simplify guests' stay, the hotel offers a special, 24-hour service that handles ticket purchases, restaurant reservations, surprise birthday arrangements, and more. The ZROOM express check-in service, where full guest details are obtained prior to arrival, allows guests to bypass the reception and proceed directly to their guestrooms for registration.
Rooms
Royal Plaza on Scotts - A Summit Hotel's 511 guestrooms are accessed by key card-operated elevators. Décor in the guestrooms is contemporary, blending natural tones of beige and white with blue or purple accents. Simmons Dream Beds are made up with oversized pillows and 320-thread-count Egyptian cotton comforters. Furnishings include cabinetry with dark veneer finish, winged armchairs, and 32-inch LCD TVs with HBO, Star Movies, and French, Italian, German, and Japanese programs. Complimentary amenities include minibars (replenished daily) and wired and wireless Internet access. Marbled bathrooms provide rainfall showerheads and terrycloth bathrobes. Electronic “do not disturb” and “make up room” signs are found by the guestroom front door.
Room Amenities
Dining
Carousel - Offers buffet meals and à la carte menu for breakfast, lunch, and dinner. Buffet highlights include seafood station, colourful sashimi platters, and dessert station with chocolate fountain. Exhibition kitchen serves cook-to-order pasta and grilled meats. Contemporary décor dominated by white furnishings accented with hot red tableware. Picture-window views of the street.
Heat Ultralounge - Mezzanine-level lounge overlooking lobby, with full-length windows offering street views. Art Deco-style high-back chairs. Serves finger food and a selection of martinis. Open from late morning till late night.
Recreation
The rooftop terrace lap pool has a depth of 2.9 metres (9.5 feet) and is bordered by lounge chairs. Guest may use the phone at the bar counter to contact room service. Overlooking the pool area is the fitness centre, equipped with computerised treadmills, stationary bikes, resistance-training machines, and free weights. The fitness centre is open 24 hours daily. A sauna is located next to the fitness centre.
In the neighbouring Pacific Plaza Building, yoga, Pilates, and meditation classes are offered at True Yoga; spa treatments are available at Lifespa.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Royal Plaza On Scotts
of guests recommend
out of 142 reviews
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Showing 1 - 10 results (of 142) · See more Royal Plaza On Scotts reviews
“One of SIngapore's best”
very Courteous Staff, Extremely Professional , Free Internet , Free Mini Bar, Proper Service , Nice In-house restaurants. Loved it and will go back.
“Have been a repeater for the last 6 times”
Highly recommended
“Average”
Clean and the staff were friendly and efficient, but the hotel is looking a bit dated. I was especially disappointed that the restaurant does not serve any a la carte choices at dinner though. Buffet or eat in the bar only.
“Royal Plaza on Scotts”
Very nice, helpful staff. Convenient location near the MRT.
“Extremely Impressed”
Loved the location very close to orchard road which is ideal, the rooms were comfortable, couldnt hear any noises external , like toilets flushing, people walking past. Drinks in fridge are free which was a bonus, and nespresso coffee machine is the final touch. Highly recommend this hotel as have stayed in a few around orchard road & this is by far the cleanest !
“Great Location”
Very friendly staff here. No need to pay for breakfast here...there are plenty of fast food places all around. The shopping centers with EVERYTHING inside are within walking distance. Easy city bus to get to Singapore Flyer also. This Hotel is in a very upscale area.
“Perfect location.”
Very helpful staff. Gave us useful information on how to go places.
“Excellent location, updated rooms & great value for money”
The hotel is located near the intersection of Scotts and Orchard, so it walkable to the shopping centers of the area. Orchard MRT is a 5-minute walk, so the hotel has convenient accessibility to virtually anywhere in Singapore. The hotel has a large and nicely decorated lobby. Four elevators service the guests. So, getting to your room or to the lobby is very fast. Check-in took longer than expected. An information that I asked for, and was promised that it would wait for me in my room, never was provided. For these two reasons, I am rating the service so-so. The hotel is a little old, but rooms have been updated recently. The bathroom is simply fabulous. Desk space is also ample. I have stayed in Singapore hotels that are far, far less in quality, but not far, far less in price. So, this hotel is a great value for money.
“Maintenance needs to look into”
The first day, the toilet wasn't working, the handle can't flush the toilet. My husband repaired it as it's early morning. The next day, the shower water was far too cold, so we rang the reception for the maintenance staff to repair it. The next few days, the light was flickering. But we left it at that. Overall it's comfortable stay but maintenance needs to look into before they let the next visitor stay in. I'm very sure a working toilet is very important, just imagine going into the toilet for the very first time, not knowing it's not working at all. It's so embarassing to call the maintenance guy up after using the toilet! Also hot water system needs to be in a good working condition too. My room is # 80seven. Thank you very much!
“Fatma B”
The hotel was very convenient as it was close to an MRT station. The room was always clean except the coffee machine was a bit dusty, but the bed and bathroom was very clean.The staff were really sweet and helpful in helping us throughout our stay.I loved that the hotel was muslim-friendly, as the food in the hotel was all halal, you can find the direction of the qibla on the ceiling and a quran in our drawer.The carousel restaurant buffet, was one of the best buffets in town and has gained awards for it .Overall it was a pleasant experience.
Showing 1 - 10 results (of 142) · See more Royal Plaza On Scotts reviews
25 Scotts Road Orchard Singapore, 228220 Singapore
Nearby Points of Interest
Location Highlights
The preferred airport for Royal Plaza On Scotts is Singapore (SIN-Changi) - 18.2 km / 11.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Orchard Road, Singapore: No other place rivals Orchard Road for its concentration of trendy and upscale shopping centers. Ngee Ann City has everything under one roof, from designer labels and street wear, to jewelry and fast food. Paragon has a string of high-end boutiques and fine eateries, while Hereen and Far East Plaza cater to young crowds. Dont miss Tangs, Wisma Atria, and Centrepoint for multi-brand shops.
25 Scotts Road Orchard Singapore, 228220 Singapore
