GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Peninsula.Excelsior Hotel is located in the heart of the city within easy reach to exciting landmarks in Singapore including the Singapore Night Race circuit which is just 2 minutes walk away as it is one of the trackside hotels.
Just 5 minutes walk to City Hall MRT Interchange where the North-South, East-West MRT lines meet and also to the popular night spot at Clarke Quay. Only 5 minutes drive to the Esplanade, Marina Bay Sands Casino and Convention Centre, Chinatown and Orchard Road tourist shopping belt. 10 minutes drive to Resorts World Sentosa Casino and Universal Studios theme park. 20 minutes drive to Changi International Airport.
The two towers of Peninsula.Excelsior Hotel offer 600 guests rooms and suites with simple luxury as well as function rooms for seminars and wedding banquets. The hotel also offers a business center and a tour desk to assist with travel arrangements.
Peninsula.Excelsior Hotel Singapore is an excellent choice for business and holiday travelers.
Rooms
Peninsula Excelsior Hotel offers 600 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and makeup/shaving mirrors.
This Singapore hotel provides wired high-speed Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2010.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Peninsula Excelsior Hotel
of guests recommend
out of 47 reviews
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Showing 1 - 10 results (of 47) · See more Peninsula Excelsior Hotel reviews
“One nite stay at Peninsula”
There is no wifi facilty in the room, there is only a broaband connection, and I was being charged SGP$5 for 10 mins internet login. It was stated the internet connection is for SGP$5 per hour, I think it should have said it is SGP$5 per hour per CONNECTION. You can only connect to internet on the study desk. The staffs at front desk are not too helpful, they seems hesitating dealing with your query.
“Disgusted”
We were disgusted with this hotel from the start. We arrived late at night only to be hit with an unadvised Room deposit and then only to be told the requested room type could not be met and then to be given a room which was already occupied by someone else. (We know this because the key opened the door and we walked in on a poor girl who was half naked). Then to be reassigned with another room which we were advised was non smoking only to find it had been used as a smokers room as it had a high level smoke smell in the room. Enough to make a non smoker feel ill. We complained to a cleaning staff member who sprayed the room with freshner, but smell returned soon after. Our final experience with them was when the in room safe would not open on the morning of our departure in order to retrieve our passports etc and the urgent need to get it opened only to be told there was nobody on duty to help, we replied saying it wasnt good enough and to get someone there. Which they ended up calling someone in.
“Very good value”
Peninsula Excelsior doesn't claim to be 5-star, and they're not, but the place is clean, comfortable, and in a good location, as well as being priced reasonably. My view was of the government buildings and, directly across, the Marina Sands Resort, which is where I went and spent the money I saved.
“Singapore Hotel”
Good hotel in a central location close to many attractions, restaurants, and transit. Very comfortable room with a terrific view of city. Excellent staff with superior customer service skills. Restaurant offers a buffet breakfast with a 20% discount for cash. Would definitely recommend.
“Poor quality for the money”
I booked this hotel because of its location for business. Although the service was friendly, I found the hotel shabby, the rooms tiny and difficult to move around in, the extras like internet and breakfast extremely expensive, and the whole place smelled a bit musty. For the money, this should be a much nicer hotel. I'd advise looking around for something better.
“not impressed”
We booked a non smoking room but were told none available and so had a room smelling of cigarette smoke
“Check in extremely”
Check in extremely slow and we where the only people checking in. I requested rooms close to each other and this was not considered and the hotel did not seem to care. Bathroom was terrible, very small and lots of mould. Fridge had iced up and was replaced when I complained. General housekeeping of both the rooms and corridors not good. If travelling with children check the windows, ours was unlocked very easy to open and a long fall from the 14 th floor. I did report to housekeeping. Location of hotel is great.
“Very good experience at this hotel”
I was visiting Singapore for a mixture of business and recreation. I stayed in a Club room on the 21st floor - great view of the Marina area. The bedroom was a good size and the bed was clean and very comfortable. The bathroom is a little small - shower in the bath with glass screen. I had a problem with the toilet but it was fixed promptly. Breakfast and evening cocktails in the club lounge was included in the price, as was unlimited broadband - the food available in the lounge was OK, service was good. The location was very convenient, short walk to MRT station to give access to City and Orchard Road area. Suntec City is a pleasant underground walk through malls. I will use this hotel again.
“Great Spot in SG”
Peninsula Excelsior staff were very helpful and friendly. It is just 2 blocks away from several dozen restaurants where you can choose most any food type you wish.
“Good, but chambermaid's work was strange”
Good hotel, wonderful location. But our room was cleaned near 4 p.m. (!), chambermaid forgot to wash glasses, cups, to return towel.
Showing 1 - 10 results (of 47) · See more Peninsula Excelsior Hotel reviews
5 Coleman Street Singapore, 179805 Singapore
Nearby Points of Interest
Location Highlights
The preferred airport for Peninsula Excelsior Hotel is Singapore (SIN-Changi) - 17 km / 10.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Colonial District - Beach Road, Singapore: Singapore (all)
5 Coleman Street Singapore, 179805 Singapore
