Reception

Reviews of Saem Siemreap Hotel

4 out of 5
Saem Siemreap Hotel
Krom 6, Phoum Sala Kanseng, Sangkat Svay Dangkum, Siem Reap

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1001 reviews" "
Rating 8 - Good. 178 out of 1001 reviews" "
Rating 6 - Okay. 18 out of 1001 reviews" "
Rating 4 - Poor. 1 out of 1001 reviews" "
Rating 2 - Terrible. 2 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation
Stayed 3 nights in May 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic. Really lovely hotel.
Stayed 2 nights in May 2024

10/10 Excellent

RHODELLA, San Diego

Liked: Staff & service, amenities, property conditions & facilities
Saem Siam Reap Hotel I will make this review short and sweet. The most attentive, kind and warmest staff we've ever met and in our opinion the service on this hotel is the best!!! Very clean and not a noisy place. Just excellent stay for 12 nights. We definitely and highly recommend this hotel if you're going to Siem Reap.Thank you Sochin, Sophat, Chandra, Phanit and all the staff! May you continue to serve all your customers with kindness. God bless you all! Mr. And Mrs. L (15-27 March 2023)
Stayed 12 nights in Mar 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Have been traveling for two weeks. Most hotels do not meet my expectations, but this one surpassed. Staff was wonderful, good food, clean, and great pool area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Pichs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, will stay again
Stayed 4 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, stayed here twice and would always book here. Lovely and caring staff, beautiful, clean facilities, great food!
Stayed 4 nights in Apr 2024

10/10 Excellent

Pichs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and cozy stay. Staff were super friendly and accommodating. Hotel was also very clean and maintained daily. I will stay again at Hotel Saem when I visit beautiful Siem Ream
Stayed 2 nights in Apr 2024

10/10 Excellent

sopheah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

michael

Liked: Amenities
Friendly staff Comfortable bed Great towels Helpful staff Good breakfast Nice pool
Stayed 5 nights in Mar 2024

10/10 Excellent

Tejash, Leicester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, reception and the chec- in was quick and easy. Property is slightly dated with the rooms but great size, reception, pool and dinning areas are spot on. Breakfast options are limited. Mainly continental and fruit. The hot breakfast was poor. Would definitely stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming hotel, clean quiet and good breakfast. Staff very helpfull and tuk tuk’s available for transfer to city centre. Would recommend this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and excellent staff- very friendly and helpful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Stayed 4 nights in Jan 2024

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing!
Stayed 1 night in Mar 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 8 nights in Feb 2024

10/10 Excellent

Aung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed hotel with spacious rooms, balcony, comfortable beds, helpful staff, always smiling. Easy to get to the temple sights.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark, Riviera Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with a beautiful room. Very nice restaurant and breakfast buffet. Outstanding staff, everyone. Excellent value for the money.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Kenneth, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lambert, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience in clean and well appointed hotel. Pool was great. Friendly staff, location easy access to Siem Reap downtown area.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifil hotel in Hoi An
Beautiful hotel. Service is amazing. Location is great. Easy walk to Hoi An central area. Would definitely stay here again! Breakfast choices are fantastic.
Stayed 3 nights in Jan 2024

10/10 Excellent

Monica

Stayed 3 nights in Feb 2024

8/10 Good

NAYEONG

Stayed 4 nights in Feb 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Awesome!!! The staff were super nice and helpful. Thank you so much for arranging our tour and airport service!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff friendly and helpful. Our room was very large and the beds were huge. We liked the breakfast options , enough variety for 3 days we stayed. We also booked the airport shuttle and temples tour with English guide, which worked for us ver well.
Stayed 3 nights in Feb 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in the middle of a somewhat run down area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2024

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hospitality
I cannot express how happy we were with our stay at Saem Siemreap Hotel. From picking us up at the airport to dropping us back off at the airport and everything in between, especially considering we only stayed one night. We did not arrange Angkor Wat tours before we came and the staff at the hotel set us up seamlessly with lunch and a private tuk tuk driver for the day we arrived and the next day, including a sunrise transport. Everyone was incredibly friendly and provided such great service at each and every turn. If we ever happen to be back in Siem Reap we will definitely be staying here!
Hotel lobby
View of pool from our balcony
Stayed 1 night in Feb 2024

10/10 Excellent

Pathmesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept
Stayed 1 night in Jan 2024

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a beautiful oasis. Breakfast is great. The pool is very relaxing in the afternoon. The staff is amazing. Sochin, Kea and Chayira are welcoming and help make you stay amazing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kokilaverny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Rooms were very clean and staff very accommodating. We had a very late flight the day of check out and was able to hang around property to use the pool, restaurant and even a shower in the spa if needed. The pool and bar area was very nice, especially after a hot day.
Stayed 4 nights in Jan 2024

10/10 Excellent

nicholas

Stayed 8 nights in Jan 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous salt water pool, very clean. The staff are absolutely the best. We had some minor issues that were resolved in minutes! The breakfast has many options, including cold and hot foods. It is about 2.5 km from downtown, but only $3 USD by tuktuk. Love it here and have stayed twice, so far.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked away from noisy bars and busy streets. The staff was so friendly and helpful - breakfast was amazing and a great start to everyday! Convenient TukTuk drivers were waiting outside and ready whenever we were. We will definitely be back in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

ELDAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working there are nice & professional, they will help you whenever you need them. Smiling is always on their face. Environment is excellent, like a resort. Swimming pool is beautiful.
Stayed 3 nights in Jan 2024

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could not find many restaurants in walking distance from the hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Would stay there again. Very nice and has everything one needs to relax between the tours of the temples. The pool and the spa are a nice additional touch. The staff is very attentive and aims to anticipate and meet your guests’ needs. They prepared two breakfast boxes for us because we had to leave early in the morning and missed breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the very end of our stay the staff at Saem Siemreap were very accommodating and made us feel right at home. When checking in we were welcomed by Ms. Sochin, Ms. Sreykea and Staff with a refreshing glass of juice and cold face towel after a three hour drive from Battambang. Our family suite was quite spacious and clean with an outdoor patio that led out from the master bedroom. Breakfast was included in our stay and offered many different options, both traditional and Khmer that tasted delicious. Transportation was just a step away from the front entrance as they always had a tuk tuk or someone on staff to take you. If you are looking for a place to stay in Siem Reap I highly recommend this hotel. Thank you again Ms. Sochin, Ms. Sreykea, and Staff for taking care of us! We will be back
Stayed 4 nights in Jan 2024

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and new. Staff was wonderful! Restaurant was very nice and fairly priced with a wide variety of offerings. The pool was beautiful with tools and shower. This hotel was the best hotel we have stayed at while touring three countries.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Highly recommend, hotel arranged for everything, flawless pick up at airport, tours of Angkor complex with driver and tour guide. Breakfast Buffet was included. Clean, courteous and reasonable.
Stayed 3 nights in Jan 2024

8/10 Good

Abhishek, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great special thanks to Phanit who was great driver and look after us during our stay. Very good source of information and a great guide
Stayed 3 nights in Jan 2024

10/10 Excellent

Shishpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Phil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. We are a family of four and the staff made us all feel so welcome. The building is stunning and clean, and the breakfast buffer has a wide variety and extremely fresh. We will be back.😊
Stayed 1 night in Jan 2024

10/10 Excellent

Hanna, Tierney Lane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerrilee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great connecting rooms with two seperate bathrooms. Excellent mineral salt pool and everything very clean. Woukd stay here again
Stayed 4 nights in Jan 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean with spacious rooms. The outside appearance is pleasant in Khmer architecture. The hard wood floor is very attractive and shiny, though can be a bit slippery. Rooms are beautifully appointed and a balcony makes it nicer to enjoy some fresh air or look out at the pool. Having a pool is great for relax after exploring the temples and the town. Tuk-tuks are available outside for exploring the towns or temples. Airport taxis can also be booked with the hotel as the airport is a long one hour driver away. It's nice to have a taxi pick you up at the airport and be given fresh water and cleaning towel. The hotel has breakfast every morning and the food is delicious! Same for meals outside of breakfast, though the food can take a while to be ready at times. The staff is super nice and they go out of their way to make your stay happy, comfortable, and have everything you need. It makes the stay very memorable and begs for future visits. The spa was also great. Given the discount that they had it was a treat after doing all the activities around town. Various activities and tours can be book with the hotel - great resources and a time saver.
Stayed 4 nights in Dec 2023