Reception

Reviews of ibis Shenyang The Centre

3 out of 5
ibis Shenyang The Centre
No.161 North Nanjing Street, Heping District, Shenyang, Liaoning

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 105 reviews" "
Rating 8 - Good. 48 out of 105 reviews" "
Rating 6 - Okay. 39 out of 105 reviews" "
Rating 4 - Poor. 4 out of 105 reviews" "
Rating 2 - Terrible. 6 out of 105 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away!
Say no more, no AC, and i saw some suspicious stains all over the wall.
Stayed 1 night in May 2018

6/10 Okay

N

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Not as expected
The room was good , but it doesn’t have air condition . The staff can not speak English . The room cleaning was okay .
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
The staff does not speak English, that is a great mistake
Stayed 3 nights in Jul 2017

8/10 Good

John, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayover in Shenyang
The hotel is ideal for shrt stays at a budget you cant go wrong. I'll use it again.

8/10 Good

gord, ontario canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to malls
I have stayed at both ibis hotels in Shenyang. I would have to say that it is the entire hotel staff, that makes the stay very enjoyable. unless you are looking for a 5 star hotel, I would definetly recommend ibis.

8/10 Good

TOBY, Kennington, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
MY FIRST TRIP TO CHINA!!
The room was very basic, but had all the basic requirements, like a desk, tv and a really big double bedand an en suite shower. The hotel staff were very accommodating about where to find a bank and a fast food restaurant etc. I felt very safe and secure in this location.

8/10 Good

Yeong Cheng, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIS hotel - good rate and comfortable
Pleasant stay. Just relaxed food and drink. Inexpensive cabs with metres can flag down easily outside hotel. Otherwise bargain RMB30 they will take you to Zhonghualu

10/10 Excellent

Thomas, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked this hotel
The hotel is very tall, and from up there you can barely hear the traffic. The bed is soft! There are black-out curtains so we slept well.

8/10 Good

David, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base of operations
I was in town to attend the Shenyang Airshow...I had to catch a bus at 7:00 in the morning and got home late at night each day...so this is the kind of hotel you want: a place to sleep and wash up and be safe. Nothing fancy, but fancy not needed

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
You need to speak Chinese to stay here
Good location at centerof the city, good looking, huge building outside. But very old inside. No hotel staff speaks English. Very poor wifi connection even hard to send emails (Google is blocked in China) not to mention images. I had to call a staff to connect room tel3phone line!

2/10 Terrible

Okyay, Istanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Ibis out of all Ibis hotels stayed in.
Although I asked for a non smoking room, the room was smelling as if they specifically smoked in the room. I asked for a room change but the receptionists don't speak English. They ask for a deposit for everything separately even though I had payed for the room in advance. Breakfast was completely insufficient. Room sheets were not clean. Heater doesn't work. Wall plugs were a disaster. Only Chinese Tv.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Arrisa

Liked: Cleanliness, staff & service, property conditions & facilities
Short jaunt to Shenyang
Conveniently located in the middle of the city with subway stops and shopping close by, the subway station is just a 10 minute walk from the hotel.

6/10 Okay

Cian, Ireland

Liked: Cleanliness, staff & service
Value for money
Good hotel for the price. Nothing fancy

4/10 Poor

Ken Evans

Liked: Cleanliness
Disliked: Staff & service, room comfort
Beds are small and hard
Paid online and they wouldn't honor them and had to pay, so I lost points and money.

8/10 Good

Kelley, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple
Basic yet comfortable stay. Up to usual IBIS standards--the rooms are not spotless but are clean. Wood floors are nice with good water pressure from the shower head. The beds were really comfortable and the staff was super helpful and nice. There is a small Japanese restaurant in an alley right across the street that is SO GOOD. Close to a subway stop too which is nice.

6/10 Okay

Verified traveller

A night in Shenyang.
Great location.

6/10 Okay

Gary, Cape Cod MA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cramped and Hot
Turned off heat and opened window. -15 degrees outside but stiflinf even with window open. Room was quite small.

4/10 Poor

Rob2112

Disliked: Room comfort
Extreme no frills
Unless you enjoy sleeping on a box spring and not a mattress, this probably isn't the hotel for you. While the price is not bad and the room is clean, it is a bit bare in terms of comfort. There is a major shopping district to the west, about two blocks over, and is within walking distance of many tourist attractions if you don't mind walking. I would stay again if needed, but would probably spend a little more for a room with more comfort.

8/10 Good

Mike, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis
The general location of the hotel is good. There are coffee shops, food places, shopping malls, and movie theatre close by. The internet connection I thought should have been better. I use magic jack and if the internet connection is good then no problem. If it is bad it will drop calls. It was hit and miss at this location.

2/10 Terrible

GORDZILLA, CANADA

Disliked: Staff & service, property conditions & facilities, room comfort
NOT AS ADVERTISED
The stay was horrible. The ad on hotels.com was false. When we walked into the room, we were nearly knocked down by the heat. I could not call the front desk because, though advertised as multilingual staff, no one spoke english. My Chinese girlfriend called the front desk and reported the problem that the air conditioning did not work, they sent a repairman who fiddled with it and left saying it was working without testing it. I tested it and it did not work. Another call to the front desk got a response that there is no air conditioning, even though it was advertised and the device was a malfunctioning air-conditioner. A threat to find another hotel go their response of " good, leave but there will be no refund for the entire booking". The repairman returned and took the safety device off the window so we could open it and get some air. I will never stay at another IBIS property and I hope you will learn from my experience and save yourself some time and expense and avoid this one.

6/10 Okay

Jrp, Adelaide (South Australia)

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Basic Essentials Provided at good price
My stay this time at the hotel was not as good as previous stays. Still rate Hotel as good economical basic Hotel. The breakfast is OK if you opt to have it at hotel. The lack of Internet connection and service assistance was poor. Will go again when need economic basic hotel, because the location is good and room comfortable. For recent stays please read other reviews.

8/10 Good

Matt, Shenyang

Liked: Cleanliness, staff & service, property conditions & facilities
Hard bed and no A/C
The worst part about the room is not being able to use the air conditioner.

8/10 Good

Jrp, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical and located well
The Ibis hotel is economical and great for overnight stays. The reception desk is friendly and efficient. Hotel is located only a short stroll from shopping malls, restaurants and small shops.The room is very basic with no frills, yet is comfortable. The desk is ample for lap top computer and the internet connection was trouble free. Rooms are quiet and water is hot for that nice shower. The towels are a bit old but effective. In summary affordable comfortable no frills hotel. I have stayed here 4 times now and very happy.

8/10 Good

Jrp, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic economic hotel - great value
Location of hotel is great. Short stroll to shopping mall, coffee shops, restaurants etc. Don't expect luxury since the rooms are basic with comfortable bed, good size desk, internet and shower/wc. Plastic cups .For overnight stays while exploring or doing business during daytime, Front desk service was prompt and efficient. Only basic English but sufficient. it is such great value that I will be staying again.

4/10 Poor

YK, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel with lazy reception girl and poor aircon
The reception girl ("Sara"?) was lazy and has a "can't do" attitude. She said no to everything we asked, eg re-starting the PC on the lobby, and fixing the aircon in our room.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
ok for just a night
Ok for a quick night, convenient location, but not that comfortable.

10/10 Excellent

Tiger86

Liked: Cleanliness, staff & service, room comfort
Great value for money!
Such great value for 3 star hotel! This is even cheaper than an 6 bed dorm hostel in Paris!

8/10 Good

Henry Ooi, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going extra mile in Service.
Flight delays. checked in past midnight. less than 15 minutes duration. despite no wireless in rooms, line hook up in my room was suspect. They suggested changing of rooms, but first, why not bring your laptop to another room just to make sure? Again this was a 10.00pm incident. It did not work either. Now back to my room they helped by calling duty tech who should have left for the day. She responded as she was about to leave the hotel. Fied my computer. That is going way out of their way. Wouldn't accept payment or tip. Even followed up the following day to see it problem is recurrent!!

6/10 Okay

cub, tokyo

Disliked: Cleanliness, property conditions & facilities
The good hotel of economical efficiency
It is located at the center of a town as a name. closely to a subway station(Taiyuan jie) closely to zhongshan square. crown Plaza Hotel to the other side of the intersection. A view is also good in a high-rise hotel. (It is not an exceptionally great scene) An elevator hall and a shower booth It is slightly old. Air-conditioning is also satisfactory. In order to borrow a hair drier, the deposit of 200Rmb is required.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great Value...
I have stayed at this IBIS a quite a number of times already and find it ok... you get what you paid for... the rooms are "clean-ish". The reception are helpful as possible. All without any problems... I personally never eaten breakfast for dinner there... does not look too great.. There is local food within few mins walk away so I tends to go for those instead. I would stay again when I visit friends in Shenyang.. great location, less than 10mins walk to metro station and shopping area.

6/10 Okay

jb.tan

Disliked: Cleanliness
during my check in in the middle of the night , the check in process was slow and staff attitude was not so good .room where i stay , the wall with some stains did not clean up. if they could provide small towel that would be better.

10/10 Excellent

Ben Dover, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy, good value
Few minutes walk from metro line 1. The area is a bit desolate at night but the hotel is good and tidy. A/C was not cooling that well.

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Ibis Centre Shenyang
I thought it was clean, the room size and bed size were good, and the staff was very helpful. They had a computer I could use, since I did not have a laptop. The main complaint I have have is the room was warm. I had to keep the window open to get some air.

8/10 Good

Bill, Pontiac MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis is good.
All was pretty good the bed was a little to firm. The staff knew a little english, which was helpful. Location was very good and easy to find things in area. I will be returning soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis- the center -shenyang
Stayed in the hotel for a week- was worried about language but staff were friendly and tried their best to communicate in english.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good location but there is strong smell
there is strong smell in the lift area and the reception area, seems to be the smell of petrol the hotel is located at the junction road and so it was difficult for parking. the breakfast is not very good, even though it is cheap, but I think the cleanliness and quality must be maintained and the variety can be reduced. Overall the room is clean and in good condition

6/10 Okay

Greg, Minnesota

Liked: Cleanliness, property conditions & facilities
Clean but not all it claims to be
Rooms are clean but mattresses are rock hard. Internet didn't work in my room on both stays. Breakfast is advertised as 4 am to noon, but if you want breakfast early (before 6:30 am) you have to make reservations for that--they do not inform you of this when you check in. I found out when I went to breakfast at 5 am, hoping to have a bite before leaving at 6 am for the airport, but the restaurant was closed. Overall I was pleased with the cleanliness of the room. Also, plan on 30 mins by cab from the airport at a cost of $25-30 USD.

10/10 Excellent

Bill, Keene, NH, currently Harbin, Hulan China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibiz give me what I need everytime
If I don't want to take any chance with a hotel I choose this one. They are all the same looking, but they are clean and cheap. I had to go to Shenyang to renew my passport. A few tips for those who are staying... I am living in China right now and where I am there is no starbucks, or even KFC. So if you are staying at the this hotel when you walk out the main door and look to your left there is an intersection. Take a right at the intersection there is a KFC (you will see it) about 3 mins walking. Next to it is a Dunkin Donuts. There is suppose to be a starbucks across the street from the Dunkin Donuts If you take a left at the intersection and go to the next set of lights you can take a left there is McDonalds, Basken Robbins, and a I love NY pizza joint. It's pretty great. If you take a right at the intersection you will find a subway. I know to a lot of people out there this is not interesting but we hadn't seen any of this for six months so we were pretty excited. If you are looking for a GREAT Indian restaurant look up Champas Indian restaurant. But either way Ibiz is a good hotel. It gives you what you need, a few bottles of free water and working A/C. But bring stuff from a store to drink and snack on... can drinks are expensive there, and late at night it's the only choice.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ibis Hotel in Shenyang - about the location
I found t hard to reach the hotel by cab since the hotel entrance isn't really on the nan jing bei street. It's on a side street from the that road. For people who can't it, I would suggest to get off at the large Crowne Place just across the road. Then you'll have the Ibis hotel entrance on the side street on the right (the Crowne in your back).

8/10 Good

まめノム, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
毎年利用しています。 価格が安いわりにはスタッフの対応が良く、部屋も清潔です。 立地も良くタクシーもすぐにつかまるので、あちこち動き回る個人旅行には最適です。
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

가격대비 만족도는 높으나, 수준은 높지는 않음 시내 중심이라 이동에 편리하고 접근성 좋음
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

WAI KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢優質,地點近地鐵站,方便出遊
價錢優質,地點近地鐵站,方便出遊。

8/10 Good

WAI KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價廉物美之選
價錢優質,地點近地鐵站,方便出遊。

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was the worst experience I've ever had in my life. The hotel was under construction so it was extremely loud from 8:00 to 19:00. They should have closed during this season, taking a rest was totally imposaible. Apart from service everything was disaster. Besides due to tue miscommunication between hotel.com and the hotel I had to pay again upon arrival no matter I paid in advance through the app.

8/10 Good

TAKEHIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

英, 神戸市

Liked: Cleanliness
Disliked: Property conditions & facilities
地下鉄駅からも近く、近くに商店も多くコスパも高かった 唯一の欠点はシャワーヘッドの管が破損して十分な湯が出なかったことくらい。
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

・鉄道駅からも歩けないことはない。地下鉄駅からは5分。 ・部屋はコンパクトながら狭い感じがしない。 ・コストパフォーマンスが良い。