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Reviews of YaoJiang New Century Grand Hotel Zhuji

4 out of 5
YaoJiang New Century Grand Hotel Zhuji
207 East Huancheng Road, Zhuji, Shaoxing, Zhejiang

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bruce

Disliked: Staff & service, property conditions & facilities, room comfort
Not a westerners business hotel
this review is done as a business person in town for three nighs and being a westerner. There is a language problem here with little english being spoken. they dont have five restaurants as shown on the web page and no you cant count restaurants outside as yours. the gym is a joke and staff seemed to want to keep me away from it. food is all Chinese which is fine really as you are well in China, no knives and forks which could be an issue. you can't charge food and beverage back to your room so watch out for that. also you cant change foreigh currancy and they have no desire to assist in this reguard. the rooms are okay but look tired. There is another Hotel in town which they tell me is better suoted to westerners, so best not to stay here
Stayed 3 nights in Jun 2019
Response from 陈飞燕 on 1 Aug 2019
Dear guest, Thank you for your stay in Yaojiang new century grand hotel zhuji. We do apologize for having caused you such inconvenience because hotel service quality. We will consider your advice seriously and look into the problem carefully. Thank you for the comment and we sincerely look forward to your visit again!

8/10 Good

RUEY CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and you can feel the hotel is working hard maintain its quality.
Stayed 2 nights in Oct 2018
Response from Zhou on 8 Nov 2018
Dear guest, Thank you for your stay in Yao Jiang New Century hotel Zhu Ji. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

6/10 Okay

Verified traveller

Disliked: Room comfort
Just ok
Food is terrible in restaurant. AC does not work in rooms. Only air blowing. It is the best in Zhuji but that's not saying much..
Stayed 3 nights in Jun 2017
Response from Zoe on 29 June 2017
Dear guest, Thank you for your stay in Yaojiang new century grand hotel zhuji and valuable comments. Guests opinions are the foundation of improving hotel service quality. The hotel will strengthen the maintenance of room equipment,make sure the room is in normal condition.Thank you again for your comment and we sincerely look forward to your visit again!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Hotel was great. The receptionists spoke enough English for a quick check in. Rooms were clean. There were a couple restaurants to choose from for supper. The food was delivered quick and was delicious. There was a large selection at the breakfast buffet. I would recommend this hotel.
Response from General Manager on 24 Nov 2016
Dear guest, Thank you for your stay in Yao Jiang New Century hotel Zhu Ji. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

8/10 Good

Jim, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed
We have been staying at the New Century in Zhuji for several years and have yet to be disappointed. Rooms are well equipped and clean and the beds are some of the most comfortable I've slept in. It'll remain my first choice when staying in Zhuji
Response from Zoe on 23 Jan 2016
Dear guest, Thank you for your stay in Yao Jiang New Century hotel Zhu Ji. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

10/10 Excellent

Mrs. L., Atlanta, GA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True five star hotel
Beautiful river view club floor room. Courteous and helpful staff. The only drawback is their efficiency in English. But the excellent customer service made up for it. Scrumptious breakfast buffet. Plent of variety. I would definitely stay here again when visiting Zhuji next time.
Response from zoe on 18 Nov 2015
Dear guest, Thank you for your stay in Yaojiang new century grand hotel zhuji and valuable comments. Guests opinions are the foundation of improving hotel service quality. We will consider your advice seriously and look into the problem carefully as soon as possible. Thank you again for your comment and we sincerely look forward to your visit again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです!不満は特にありません。
Stayed 1 night in Apr 2019
Response from w on 19 May 2019
Dear guest, Thank you for your stay in Yao Jiang New Century hotel Zhu Ji. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

8/10 Good

hon wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就在諸暨市中心,交通方便,附近有「雄風永利」大型商場,吃喝購物都十分方便!
Response from General Manager on 19 Oct 2016
尊敬的宾客:您好,感谢您入住诸暨耀江开元名都大酒店,非常高兴您有一个愉快的入住体验!我们将继续做好服务品质的提升,为宾客创造更多服务惊喜与亮点,以更加贴心的服务让宾客感受到酒店迎面而来的服务热情,开元酒店,享你所想,我们真诚期待您的再次光临!

6/10 Okay

YONG WOONG

Disliked: Staff & service
금연 방이 다 찼다면서 방 변경을 거절했음.
Response from Zoe on 26 Dec 2015
Dear guest, Thank you for your stay in Yao Jiang New Century hotel Zhu Ji.If you want to stay in a non-smoking room, please inform us in advance, we will arrange for you .New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!!

8/10 Good

Kim, Copenhagen

Liked: Cleanliness, property conditions & facilities, room comfort
Properly one of the best hotels in Zhuji
Very nice hotel - can only give my best recommendation
Response from Zoe on 19 Dec 2015
Dear guest, Thank you for your stay in Yao Jiang New Century hotel Zhu Ji. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!