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Reviews of Petit Palace Vargas

2 out of 5
Petit Palace Vargas
Calle Arjona, 1, Seville, Sevilla

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 183 reviews" "
Rating 8 - Good. 38 out of 183 reviews" "
Rating 6 - Okay. 4 out of 183 reviews" "
Rating 4 - Poor. 0 out of 183 reviews" "
Rating 2 - Terrible. 2 out of 183 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

BRETT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient. average room size. has everything you need. good breakfast BUT very noisy especially Friday and Saturday nights. would i stay again? No
Stayed 3 nights in May 2024
Response from Angela Naya Experience Manager on 7 May 2024
Dear Brett,Thanks for choosig us for your stay in Seville and also for sharing your experience with us.We appreciate your nice words regarding to our breakfast service and room facilities.Our apologies for the inconveniences with the street noise during some moments of your stay.For your next visit we will assign you a quiet room oriented to the inside. Hoping to welcome you again shortly.Best regards,Angela Naya

10/10 Excellent

Brad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel would be ideal if you came into town by bus. The station is across the street. It's about a 15 minute walk to the Cathedral/Alcazar and a 35 minute walk to the April fair. A few blocks uo from the bull ring. Parking was difficult when we arrived (free bull fight and opening night of the fair).
Stayed 3 nights in Apr 2024
Response from M Angeles Martin on 21 Apr 2024
Dear Brad,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location convenient, especially with its proximity to the bus station and the various attractions in Sevilla.We understand that parking can be challenging during peak times, especially during events like the bullfight and the opening night of the fair. We apologize for any inconvenience this may have caused during your stay.If you ever find yourself back in the area, we would love the opportunity to host you again.Best regards,M Angeles MartinHost

6/10 Okay

Harold, APO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room extremely noisy. You can hear all the traffic and the even people from the street.
Stayed 4 nights in Mar 2024
Response from M Angeles Martin on 2 Apr 2024
Dear Harold,Thank you for sharing your feedback regarding your recent stay with us. We're sorry to hear that you experienced noise disturbances during your time at our hotel. Our guests' comfort is of utmost importance to us, and we apologize for any inconvenience caused by the street noise.We understand the importance of a peaceful environment for a restful stay, and we regret that we fell short of meeting your expectations in this regard. Please know that we take your feedback seriously, and we will explore ways to mitigate noise disturbances in our rooms to enhance our guests' experience.If you have any further comments or concerns, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,M Angeles MartinHost

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, just opposite to the bus station and not far from the center. I did almost all the attractions by foot. The hotel is pretty new and spotless clean. Staff is nice and welcoming. The room tend to be not very spacious but good enough for myself.
Stayed 4 nights in Jan 2024
Response from M Angeles Martin on 2 Apr 2024
Dear Lin,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're thrilled to hear that you enjoyed our perfect location, which made it convenient for you to explore the city's attractions on foot. It's great to know that you found our hotel to be new and spotlessly clean, and we're pleased that our staff provided you with a nice and welcoming experience.If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back in the future.Best regards,M Angeles MartinHost

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, in great spot
Stayed 4 nights in Jan 2024
Response from Experience Manager on 11 Jan 2024
Thank you very much for taking the time to leave your comments about your stay with us. It is always a great pleasure for all our team to know that our guests are satisfied with our services as every day we strive to give the maximum.We would be delighted to welcome you again in our Petit Palace Vargas.Best regardsMarta Pabón

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to Stay in Sevilla
This is where to stay if you're arriving by bus. Located across from the bus station. Excellent staff, clean comfortable, quiet rooms and terrific location.
Stayed 2 nights in Jan 2024
Response from Experience Manager on 10 Jan 2024
Dear John,What an excellent choice of accommodation near the bus station in Sevilla! We're delighted to hear that you enjoyed clean, comfortable, and quiet rooms, along with the convenient location. If you need any recommendations or further assistance during your stay, feel free to ask. We hope you have a wonderful time in Sevilla!Best regards,Marta Pabón

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wAy
Stayed 5 nights in Dec 2023
Response from Experience Manager on 11 Jan 2024
Thank you very much for taking the time to leave your comments about your stay with us. It is always a great pleasure for all our team to know that our guests are satisfied with our services as every day we strive to give the maximum. We would be delighted to welcome you again in our Petit Palace Vargas.Best regardsMarta Pabón

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Dec 2023
Response from Marta Pabón Experience Manager on 20 Dec 2023
Dear Monika,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that everything was perfect during your stay. Our team works hard to provide a memorable experience, and we are delighted to know that we met your expectations.If you ever plan to visit again, we look forward to welcoming you back for another fantastic stay. Should you have any specific suggestions or preferences for your next visit, feel free to let us know.Best regards,

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Host on 5 Jan 2024
Dear James,Thank you very much for sending us your opinion and for your great rating, it is important for us to know what our clients think of our Hotel. We are glad that you enjoyed your stay with us. We hope you visit us again soonKind regardsM Angeles MartinHost

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was right across bus station. Very convenient to get to main areas of interest. Also walking distance to Triana. Clean and very nice attention from employees.
Stayed 3 nights in Nov 2023
Response from M Angeles Martin on 29 Nov 2023
Dear Joann,Thank you for sharing your experience with us. We're glad to know that you found our location convenient, especially being right across from the bus station, making it easy to reach the main areas of interest. Triana's proximity is indeed an added advantage.We appreciate your kind words about our cleanliness and the attentive service from our staff. Your satisfaction is important to us, and we're delighted that we could contribute positively to your stay.If your travels bring you back to Sevilla, we'd be thrilled to welcome you again for another enjoyable experience.Best regards,M Angeles MartinHost

10/10 Excellent

Thaddaeus

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Nov 2023
Response from Marta P E. Manager on 24 Nov 2023
Thank you very much for taking the time to leave your comments about your stay with us. It is always a great pleasure for all our team to know that our guests are satisfied with our services as every day we strive to give the maximum. We would be delighted to welcome you again in our Petit Palace Vargas.Best regardsMarta PabónExperience Managermarta.pabon@petitpalace.com+34 954 26 80 80

8/10 Good

jill

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very good location for exploring, lovely staff and excellent breakfasts! Very comfortable stay
Stayed 5 nights in Oct 2023
Response from M Angeles Martin on 7 Nov 2023
Dear Jill,Thank you for your kind words and positive feedback. We're delighted to hear that you found our hotel's location very good for exploring the area. It's great to know that our staff was lovely, and you enjoyed our excellent breakfasts. We aim to provide a comfortable and enjoyable stay for our guests, and it's wonderful to hear that you had just that. We appreciate your review, and we hope to welcome you back to Petit Palace Vargas in the future.Best regards,M. Angeles MartinHost

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend!
Very clean, modern and comfortable rooms. The staff were lovely and upbeat. Location was amazing, a short walk to everything and across the street from a large bus station. We had the breakfast only one morning, there was a large selection of fresh fruit, cheese and meats. Would highly recommend!
Stayed 3 nights in Oct 2023
Response from M Angeles Martin on 7 Nov 2023
Dear Nicole,Thank you for taking the time to share your feedback. We're delighted to hear that you found our rooms to be clean, modern, and comfortable. It's great to know that our staff provided you with a lovely and upbeat experience. We're also pleased that you enjoyed our convenient location, which is just a short walk to many attractions and across the street from a large bus station. It's fantastic to hear that you had a positive breakfast experience with a variety of options. We truly appreciate your recommendation and hope to welcome you back to Petit Palace Vargas in the future.Best regards,M. Angeles MartinHost

10/10 Excellent

ANATOLI

Stayed 2 nights in Oct 2023
Response from M Angeles Martin on 7 Nov 2023
Dear Anatoli,Thank you for having chosen the Petit Palace Vargas and for having published your experience.It is a great pleasure for the entire team to know that you enjoyed your stay with us and that we met our goal, which is your satisfaction.We hope you visit us again soon.M Angeles MartinHost

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Feeling!
Our stay was very enjoyable. All staff was friendly and helpful, especially José Luis. He was so enthusiastic to help and give directions and suggestions upon request. His enjoyment for his work was such a happy feeling for us to stay at Petit Palace Vargas. The Hop-on Hop off bus stop just across the street was also a plus for us staying at Petit Palace Vargas.
Stayed 3 nights in Oct 2023
Response from M Angeles Martin on 7 Nov 2023
Dear Gloria,Thank you for sharing your experience with us. We're delighted to hear that your stay was very enjoyable. It's wonderful to know that José Luis and our staff provided you with friendly and helpful service, and that their enthusiasm made your stay even better. We're also glad you found our hotel's location, with the Hop-on Hop-off bus stop just across the street, to be convenient for your travels in Seville. We appreciate your kind words and look forward to welcoming you back to Petit Palace Vargas in the future.Warm regards,M. Angeles MartinHost

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Things we liked - convenient location, clean room, modernish building. What we liked less - the hotel is on a busy street, and interiors did not have much charm. The room was on the small side. The bikes we borrowed could use some maintenance work.
Stayed 3 nights in Oct 2023
Response from M Angeles Martin on 24 Oct 2023
Dear Deborah,Thank you for your feedback. We are glad to hear that you liked our convenient location, clean room, and modernish building. We appreciate your honest feedback about the hotel being on a busy street, the interiors not having much charm, the room being on the small side, and the bikes needing maintenance work.We are always looking for ways to improve our hotel and guest experience. We will take your feedback into consideration and make the necessary changes to ensure that our guests have a more enjoyable stay.We apologize for any inconvenience caused by the busy street and the small room. We are also working on improving the charm of our interiors and the maintenance of our bikes.We hope to see you again soon so that you can experience the improvements we have made.Sincerely,M Angeles MartinHost

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again. Room is spacious, comfortable, location is close to all the sights and dining. Breakfast was ok, one coffee machine was broken so that was difficult as there was a line. The food offerings were good, staff was quick to replenish items if they were low. We only ate one day as there are great spots close by for breakfast
Stayed 3 nights in Oct 2023
Response from M Angeles Martin on 13 Oct 2023
Dear Carrie,Thank you for taking the time to leave a review. We're pleased to hear that you had a comfortable and enjoyable stay with us. We apologize for the inconvenience with the coffee machine during breakfast and appreciate your understanding. We're glad to know that you found the food offerings good and our staff attentive.We look forward to welcoming you back in the future. If you have any specific preferences or requests for your next stay, please feel free to let us know. Enjoy your day!Best regards,M. Angeles MartinHostPetit Palace Vargas

8/10 Good

Burçin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from M Angeles Martin on 13 Oct 2023
Dear Burçin,Thank you for choosing the Petit Palace Vargas and for publishing your experience.It is a great pleasure for the whole team to know that you enjoyed your stay with us and that we met our goal, which is your satisfaction.We hope you will come back to visit us again soon.M Angeles MartinHostvargas@petitpalace.com954 268 080

10/10 Excellent

Dinorah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from M Angeles Martin on 13 Oct 2023
Dear Dinorah,Thank you very much for sending us your opinion and for your great rating, it is important for us to know what our guests think of our Hotel. We are glad you enjoyed your stay with us. We hope you will visit us again soon.Best regardsM Angeles MartinHostvargas@petitpalace.com954 268 080

10/10 Excellent

Djordje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from M Angeles Martin on 16 Oct 2023
Dear Djordje,Thank you very much for sending us your opinion and for your great rating, it is important for us to know what our guests think of our Hotel. We are glad you enjoyed your stay with us. We hope you will visit us again soon.Best regardsM Angeles MartinHost

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Alberto Cabrerizo. Guest Service. on 14 Sept 2023
Le damos las gracias por compartir su opinión sobre su reciente estancia con nosotros. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Esperamos tener la surte de volver a recibirle muy pronto.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Alberto Cabrerizo. Guest Service. on 14 Sept 2023
Estimado David,Estamos encantados de que su estancia haya sido de "10" y que nos valore de esa manera. Estamos deseando recibirle de nuevo para que siga disfrutando a nuestro lado. Comentarios como el suyo nos animan a seguir trabajando duro.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, very convenient for bus travel and not too far to the attractions
Stayed 1 night in Aug 2023
Response from Host on 17 Aug 2023
Dear William,Thank you for taking the time to share your experience. I'm glad to hear that you enjoyed your stay with us.It's wonderful that you found your room to be great and that our location was convenient for your bus travel and close enough to the attractions you wanted to visit.We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Best regards,M Angeles MartinHost

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful hotel…close to all amenities… definitely will be back.
Stayed 3 nights in Jul 2023
Response from Marta P E. Manager on 8 Aug 2023
Dear Roger,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had a great experience at our hotel and that you enjoyed its beauty and convenient location. We appreciate your kind words and look forward to welcoming you back on your next visit. If you have any specific suggestions or preferences for your future stay, please feel free to let us know. Best regards,

10/10 Excellent

Isaac

Stayed 3 nights in Jul 2023
Response from Host on 17 Aug 2023
Estimado Isaac, Muchísimas gracias por tomarse su tiempo para dejar su puntuación sobre su estancia con nosotros. Es siempre un placer muy grande para todo nuestro equipo saber que nuestros huéspedes están satisfechos con nuestros servicios ya que cada día nos esforzamos para dar el máximo. Estaríamos encantados de volver a recibirles en nuestro Petit Palace Vargas. Saludos cordialesM Angeles MartinHost

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff Running A Fantastic Hotel!
First of all - please give a raise to a receptionist Javier! We did not check in until 1 am and he was the friendliest, most helpful and welcoming hotel staff member we ever had, anywhere. He kindly and effortlessly checked us in, welcomed us to Spain (first timers), whipped out Seville map and wrote a lot of pointers / personal recommendations! We felt very welcomed and appreciated as customers right off the bat. The room was fantastic: spotless clean, very well air conditioned (40 degrees in Spain at the time of visit), comfortable bed, huge rainfall style shower, beautifully and tastefully decorated. The only thing we missed was maybe having a kettle and some coffee in the room but I understand it it’s not in hotel’s policy to provide it. The hotel is situated in the perfect location, right outside the main bus station in Seville, there is restaurants like McDonald’s across the street and a big supermarket. City centre is walkable distance, with main tourist objects being as close as 15 min stroll. It’s also right next to the river / bridge if you want to cross and visit a more residential area of Seville, such as Triana. We would also would love to wholeheartedly say thank you to staff members Ainhoa and Jose. Our flight was late at night, so we asked if we would be able to leave our bags to explore more Seville! Ainhoa was very helpful and friendly and took our backpacks without any fuss. We then collected them from Jose, who also was incredibly cheerful!
Stayed 2 nights in Jul 2023
Response from Host on 18 July 2023
Dear Erika, Thank you for trusting Petit Palace Vargas during your stay in Seville and for sharing your experience as our guest. On behalf of the whole team of the hotel I would like to convey that we value your comments and we thank you for valuing our location, rooms, our cleanliness... We are very happy to read that you found our staff attentive and we will pass on your compliments to our colleagues Jose, Ainhoa and especially Javier, your words fill us with pride. It would be a privilege to welcome you back to our Hotel. Best regards, M Angeles Martin Host

10/10 Excellent

Guogang, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's great. It feels like it's a brand new hotel.
Stayed 1 night in Jun 2023
Response from Experience Manager on 10 July 2023
Dear Guogang,Thank you for your feedback! I'm glad to hear that you had a great experience at our hotel. We take pride in providing a fresh and modern environment for our guests. Your satisfaction is our priority, and we strive to ensure that every aspect of your stay meets your expectations. Should you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back in the future.Best regards,Marta Pabon

10/10 Excellent

Xuechang

Stayed 1 night in Jun 2023
Response from Experience Manager on 10 July 2023
Thank you very much for taking the time to leave your comments about your stay with us. It is always a great pleasure for all our team to know that our guests are satisfied with our services as every day we strive to give the maximum.We would be delighted to welcome you again in our Petit Palace Vargas.Best regardsMarta PabónExperience Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and helpful place!
Free bikes, super-helpful staff, good location near the river and nice rooms. a little off the beaten path; it's fairly close to the Cathedral and Real Alcazar, but of course it takes longer if you get lost as much as I did.
Stayed 5 nights in Jun 2023
Response from Experience Manager on 3 July 2023
Dear Carolyn,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the complimentary bike service, our helpful staff, the convenient location near the river, and our comfortable rooms. We understand that our location may require some extra navigation, especially if you find yourself getting lost. We apologize for any inconvenience this may have caused.Please know that we are always available to provide assistance and directions to ensure that you have a smooth and enjoyable stay. We appreciate your understanding and hope that despite this small challenge, you were able to explore the nearby Cathedral and Real Alcazar.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future for another great experience.Best regards,Marta Pabon

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 3 nights in Jun 2023
Response from Host on 13 June 2023
Dear Jennifer,Thank you very much for taking the time to leave your comments about your stay with us. It is always a great pleasure for all our team to know that our guests are satisfied with our services as we strive every day to give our best.We would be delighted to welcome you again in our Petit Palace Vargas. Best regardsM Angeles MartinHost

10/10 Excellent

Amrit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in May 2023
Response from Host on 1 June 2023
Thank you for your feedback, Amrit! We're thrilled to hear that you had an amazing experience with us. If there's anything specific you loved or any suggestions you'd like to share, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you back in the future.Best regards,M Angeles MartinHost

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and recently renovated. Good location.
Stayed 4 nights in Apr 2023
Response from Host on 22 May 2023
Dear Audrey,Thank you for your kind review. We are glad to hear that you found our hotel nice and clean. Our team works hard to maintain a high level of cleanliness and provide a comfortable environment for our guests.We are also pleased that our location was convenient for you. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay.Best regards,M Angeles MartinHost

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A calm serene oasis in the bustle and heat of Seville. Best air conditioning ever which was almost silent and very effective at cooling the room. Bed and pillows super comfortable. Shower fantastic. Can't comment on breakfast as l did not require breakfast. Highly recommend the hotel.
Stayed 3 nights in May 2023
Response from Host on 16 May 2023
Dear Susan,Thank you for taking the time to share your positive feedback. We're delighted to hear that you had a calm and serene experience at our hotel in the midst of the bustling city of Seville.We're glad that our air conditioning system exceeded your expectations and provided a cool and comfortable environment during your stay. We understand the importance of a good night's sleep, and we're thrilled to know that you found our beds and pillows to be comfortable.Thank you for your kind recommendation of our hotel. We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future.Best regards,M Angeles MartinHost

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice people
Stayed 1 night in May 2023
Response from Host on 16 May 2023
Dear Eric,Thank you for your review. We're thrilled to hear that you had a positive experience with the staff at our hotel. Providing excellent customer service is one of our top priorities, and it's rewarding to know that our team members were able to make your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.Best regards,M Angeles MartinHost

10/10 Excellent

Doug, Bonsall

Stayed 4 nights in May 2023
Response from Host on 6 June 2023
Dear Dough,Thank you for choosing the Petit Palace Vargas and for publishing your experience.It is a great pleasure for the whole team to know that you enjoyed your stay with us and that we met our goal, which is your complete satisfaction.We hope you will come back to visit us again soon.M Angeles MartinHost

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Attractive lobby. Nice breakfast. Helpful staff,
Stayed 5 nights in Apr 2023
Response from Host on 16 May 2023
Dear Susan,Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience at our hotel and that you enjoyed our convenient location. We strive to provide a pleasant and comfortable stay for all our guests.It's wonderful to know that you found our lobby attractive and enjoyed our breakfast offerings. Our staff works hard to ensure that our guests have a memorable stay, and we are glad to hear that they were helpful during your visit.Thank you once again for your kind words. We hope to have the opportunity to welcome you back to our hotel in the future.Best regardsM Angeles MartinHost

10/10 Excellent

Zainab

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great great hotel! Needs to be rated higher than 3 star. Location is just perfect. I wish I stayed here longer. Services, Staff, everything was excellent. They even have cute pastries at the front desk while checking in. I highly recommend!
Response from Host on 5 May 2023
Dear Zainab,Thank you for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service and making our guests feel welcome. We are also glad that you enjoyed our convenient location and pastries at the front desk. We appreciate your recommendation and hope to have the pleasure of hosting you again in the future!M Angeles MartinHostvargas@petitpalace.com954 268 080

10/10 Excellent

Radames

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Recomendamos este hotel a todos los que visiten a Sevilla. La limpieza, lo acogedor y la buena localización son importantes. Pero más aún, el trato amigable, el buen deseo que recibimos de todo el personal que trabaja en el “front desk”Les damos las gracias por ser parte de unas buenas vacaciones y de una gran Feria de Sevilla.
Stayed 5 nights in Apr 2023
Response from Host on 4 May 2023
Apreciado Radames,Muchas gracias por su reseña acerca de su experiencia en nuestro hotel Petit Palace Vargas. Es muy gratificante que nos haga llegar una opinión tan entusiasta y positiva como la que acaba de compartir.Esperamos recibirle pronto de vuelta a nuestro Hotel. Reciba un saludo muy cordial.M Angeles MartinHost

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the lovely decor and extremely convenient location of this hotel. The staff was very helpful and courteous! Loved the stay there!
Stayed 3 nights in Apr 2023
Response from Host on 4 May 2023
Dear Melanie,Thank you very much for sending us your opinion and for your great rating, it is important for us to know what our guests think of our Hotel. We are glad that you enjoyed your stay with us and that you were able to visit Seville comfortably from our location. We hope you will visit us again soon.Best regardsM Angeles MartinHost

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near bus station
Catty corner from the bus station and walking distances to the cool Triana district and the major attractions. Reception was extremely friendly and welcoming upon arrival. Room super clean and functional, and the heavy-duty rain shower was truly excellent.
Stayed 1 night in Apr 2023
Response from Host on 17 Apr 2023
Dear Andrew,Thank you very much for taking a few minutes to evaluate your stay at Petit Palace Vargas, for giving us the highest score, as well as for your kind comment. We are very happy to know that your stay with us was to your liking. We look forward to your next visit, which we hope will be soon.Best regardsM Angeles MartinHost

8/10 Good

Lili

Travelled with partner
Liked: Cleanliness, staff & service
near the bus station, can walk to city central.
Response from Host on 6 Mar 2023
Dear Lili,Thank you for trusting Petit Palace Vargas during your stay in Seville and for valuing your experience as our guest.On behalf of the entire hotel team I would like to convey that we value your comments and thank you for valuing our location. It would be a privilege to welcome you back to our Hotel. Best regards,M Angeles MartinHost

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Host on 6 Mar 2023
Dear GailThank you for trusting Petit Palace Vargas during your stay in Seville and sharing your experience as our guest.It would be a privilege to welcome you back to our Hotel. Best regards,M Angeles MartinHost

10/10 Excellent

Karen

Stayed 2 nights in Feb 2023
Response from Host on 17 Feb 2023
Dear Karen,Thank you for choosing the Petit Palace Vargas and for publishing your experience.It is a great pleasure for the whole team to know that you enjoyed your stay with us and that we met our goal, which is your satisfaction.We hope you will come back to visit us again soon.M Angeles MartinHost

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Excellent Hotel, Great Price, Great view, Great Location. I Recommend this Hotel in Sevilla
Stayed 1 night in Oct 2022
Response from Host on 14 Feb 2023
Dear Gabriel,Thank you very much for taking a few minutes to evaluate your stay at Petit Palace Vargas, for giving us the highest score, as well as for your kind comment.We are glad to know that you enjoyed your stay with us and we really like the photo you shared of the sunset from our terrace, it is magnificent.We look forward to seeing you again soon! Best regards,M Angeles MartinHost

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
We know the city very well. This hotel is close to main bus station where the airport bus terminates... (€4, pay by card on the bus)... the hotel is in a good central location for sightseeing, bars, etc. Staff were friendly, helpful and we made use of the baggage storage on the day we left. The hotel itself was clean, the room was very adequate. Would recommend without hesitation.
Stayed 1 night in Jan 2023
Response from Host on 3 Feb 2023
Dear Nigel,Thank you for trusting Petit Palace Vargas during your stay in Seville and sharing your experience as our guest.On behalf of the entire hotel team, I would like to convey to you that we greatly appreciate your comments and thank you for appreciating our location. We are very happy to read that you have found our helpful staff.It would be a privilege to welcome you back to our Hotel.Receive a cordial greeting,M Angeles MartinHost

10/10 Excellent

WILLIAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA LOCALIZACION ES CENTRICA Y ACCESIBLE
Response from Host on 17 Jan 2023
Apreciado William,Gracias por confiar en Petit Palace Vargas durante su estancia en Sevilla y compartir su experiencia como nuestro huésped.En nombre de todo el equipo del hotel quería transmitirle que valoramos mucho sus comentarios y le damos las gracias por valorar nuestra ubicación. Sería un privilegio poder darle la bienvenida de nuevo a nuestro Hotel. Reciba un cordial saludo,M Angeles MartinHost

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You charged us one night extra while we cancelled our last night. Your front desk said you will refund us and will email the confirmation, BUT NEVER HAPPENDED. This is not the right way of customer service and you're expecting me to say it was a great experiance!!! It was very unethical act and put a bad experiance to us. we never recommend your hotel to anyone.
Response from Host on 11 Jan 2023
Dear Mark,First of all, we would like to express our sincere apologies if your expectations of our establishment were not as high as we had hoped, which meant that your stay was not as satisfactory as we would have liked. Due to the conditions of your reservation, it was not possible to cancel the last night. As we have already told you, your reservation must be cancelled through the intermediary agency with which you made it, and to which you have paid, on our part there were no problems. Nobody has contacted us for this cancellation. We are sorry for the impression you had and hope that you will give us a second chance to prove to you that we can offer you a 10 star experience.M Angeles MartinHost

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Sevilla
Comfortable beds. New hotel. Quiet room... higher floor. The location was convenient. Nice staff.
Stayed 1 night in Nov 2022
Response from Host on 12 Dec 2022
Dear Liliana,On behalf of all the staff at the Petit Palace Vargas we would like to thank you for choosing us for your stay and for taking the time to evaluate your experience at our establishment. It is a pleasure for us to know that the location of the Hotel met your expectations.We look forward to seeing you again. Best regardsM Angeles MartinHost

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay from start to finish. Hotel is directly across from main bus station that you can use an airport transfer to arrive to. Check in was fast, Jose was great! Room was perfect for our family of three and AC worked well. Disney channel for kid was a plus. Breakfast was really good and always maintained stocked. A little walk to main areas but the hop on hop off bus stop is across the street and walking around is very easy. Housekeeper did a great job daily. Would recommend this hotel !
Stayed 3 nights in Nov 2022
Response from Host on 30 Nov 2022
Dear Derek,Thank you for trusting Petit Palace Vargas during your stay in Seville and for sharing your experience as our guest.On behalf of the entire hotel team I would like to convey that we value your comments and thank you for valuing our location and breakfast. We are very happy to read that you found our staff attentive and we will pass on your message to Jose. It would be a privilege to welcome you back to our Hotel. Best regards,M Angeles MartinHost

8/10 Good

yaohua

Liked: Cleanliness, staff & service
Location a little off main attractions and hotel is very basic
Stayed 2 nights in Nov 2022
Response from Host on 23 Nov 2022
Dear Yaohua,Thank you very much for sending us your opinion and for your great rating, it is important for us to know what our guests think of our Hotel. We are glad you enjoyed your stay with us.We hope you will visit us again soon.Best regardsM Angeles MartinHost