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Reviews of El Rey Moro Hotel Boutique

4 out of 5
El Rey Moro Hotel Boutique
Reinoso, 8, Seville, Seville

Reviews

9.4

Exceptional

Rating 10 - Excellent. 595 out of 794 reviews" "
Rating 8 - Good. 162 out of 794 reviews" "
Rating 6 - Okay. 24 out of 794 reviews" "
Rating 4 - Poor. 8 out of 794 reviews" "
Rating 2 - Terrible. 5 out of 794 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much furniture makes room small
Stayed 3 nights in May 2024

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, helped with any questions we had. Property and rooms were great! Staying here you really get a feel for the town and this hotel has the best AC in all of Seville.
Stayed 1 night in May 2024

10/10 Excellent

Peggy, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel El Ray Moro is a beautiful setting with fabulous service, great food, and super close to major attractions. I would definitely book again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Louise Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and the whole staff team incredibly friendly and helpful. We had a room within the inner courtyard, listening to the water trickling was very peaceful. Well positioned for the Cathedral and Real Alcázar with most attractions within walking distance.
Stayed 7 nights in Apr 2024
Response from Pablo on 8 May 2024
First of all, thank you for choosing us for your visit to Seville. Thank you for taking the time to write to us, your comments make us improve every day to try to provide the best service possible. We hope to see you soon.

8/10 Good

Lee

Stayed 1 night in Apr 2024

10/10 Excellent

Ernst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the old Jewish neighborhood. The winding, narrow streets are charming and magical. The hotel is beautiful, nothing overly fancy but well appointed with anything you would need. We were there during Féria and the hotel was quiet and peaceful at all times of the day or night Yet just outside the streets were bustling. I feel so lucky to have found this hotel and that we were able to see the spectacular Féria. Truly a magical experience! The staff was helpful and accommodating. Afternoon coffee/tea and sweets. Just adorable.
Stayed 4 nights in Apr 2024
Response from Pablo on 8 May 2024
First of all, thank you for choosing us for your visit to Seville. Thank you for taking the time to write to us, your comments make us improve every day to try to provide the best service possible. We hope to see you soon.

10/10 Excellent

Amos, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location, the staff was very nice and helpful.
Stayed 3 nights in Apr 2024
Response from Pablo on 8 May 2024
First of all, thank you for choosing us for your visit to Seville. Thank you for taking the time to write to us, your comments make us improve every day to try to provide the best service possible. We hope to see you soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, but better to not park a car!!!
Stayed 2 nights in Mar 2024

8/10 Good

Pradeep, Darien

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
While the property is pleasent with a beautiful patio, it gave the look of an aged and average place. Housekeeping and staff were excellent but the property needs serious renovation. Doors were squeaky and furniture quite old. Overall not worth the nightly price of about $300/night without breakfast
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Travelled with group
An amazing place. Cannot rate it high enough. Highly recommend to anyone visiting Sevilla.
Stayed 5 nights in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable and friendly.
A beautiful hotel with tapas bar. Perfect location just a few strides down Alcazar and cathedral and many lively tapas bars and restaurants very close. We were so happy we chose it. Our room was quite small but only overnight for us so no problem, big comfortable bed, big bathroom. Kettle in room. Table and chairs outside our room overlooking the courtyard. Lovely toiletries. Staff are very friendly and welcoming. The hotel offers a free drink each day 5-7 pm, free use of rooftop jacuzzi and free bicycle hire! We had a dog so could not cycle but it's a great way to see the city with dedicated cycle/scooter lanes everywhere. We adored Seville and would def stay at this hotel again.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from El Rey Moro on 15 Feb 2024
Thanks you so much Susan!!A pleasure to have you in the hotel!Best Regards

10/10 Excellent

HANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful
A very lovely stay, the room was clean, spacious and very elegantly decorated. The restaurant was fabulous. An overall wonderful stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
There is so much I loved about this hotel experience that I don’t know where to begin! The hotel itself is charming. The rooms are immaculate and quiet with every amenity and convenience. But the best thing about it was the staff. They all frequently went above and beyond to make our stay more comfortable from finding adaptors for us to providing free coffee at 6 am while we waited for our cab, and in a million other ways showing true hospitality, kindness, and generosity. We probably tried their patience but they were never anything but warm and helpful. Oh, and the breakfasts and dinners were fabulous. We almost never dine in the hotel when we travel but we had dinner there two or three times it was so good. I truly miss the hotel and staff and food and Seville!
Stayed 4 nights in Jan 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel was at the center of so many monuments so it was walkable to a lot of things we wanted to see and do. On top of that, the staff was really nice and so helpful. We felt welcomed the moment we got there. Loved our stay and definitely recommend
Stayed 6 nights in Jan 2024

10/10 Excellent

Denisse

Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great stay just would like the ability to have more cold water on demand.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aguid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really interesting property and friendly staff. There are lots of free benefits too. I would highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffreys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel captures the essence and charm of Seville. The staff was most helpful in meeting our special requests. Highly recommended.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Fantastic and charming hotel in the heart of Santa Cruz. Centrally located. Very clean. The receptionists were very friendly. I also enjoyed the free bikes.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Great location and room very comfortable
Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities etc. Only downside was awoken to work being done at neighbouring properties not really managements fault. They did start work early though which woke us each morning sooner than we would have liked
Stayed 4 nights in Nov 2023

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to extend my heartfelt thanks for the thoughtful gesture of leaving rose petals for our anniversary. It added a touch of romance to our stay, and we truly appreciate the attention to detail. Your hospitality made our celebration even more special.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff & Beautiful Property!
Stayed 5 nights in Nov 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Victoria

Stayed 3 nights in Oct 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond expectations . The pictures don’t do justice of what this property offers . It’s authentic , homely , rustic , charming and a real sense of Seville . The beds are comfy , breakfast options good and staff make you feel like a good friend plus the location is wonderful . The roof terrace is a hidden gem . We opted for the half board option and it really worked for us , the hotel food was super tasty ! I would whole heartedly recommend this hotel to anybody considering visiting this beautiful city .
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a terrific location. The staff is very friendly, courteous and professional; each concierge was most helpful. The breakfasts are excellent on a terrace that is straight out of a picturesque documentary. The restaurant staff makes you feel most comfortable. The rooms are clean. I would stay here if/when I return to Seville.
Stayed 3 nights in Oct 2023

2/10 Terrible

Carol

Stayed 3 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all the way around !!
Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at el Rey! Staff were friendly and had great recommendations! Such a nice treat having complimentary coffee and sweets at 5! Beds and pillows were a bit hard and you could hear everything happening outside in the morning. Great location. Close to everything (about 10-20 min walk) beautiful and clean space.
Stayed 2 nights in Aug 2023
Response from F.O on 27 Aug 2023
Thank you for your feedback! We're delighted that you had a great stay at El Rey. It's wonderful to hear that our staff provided friendly service and helpful recommendations. We're glad you enjoyed the complimentary coffee and sweets at 5. We appreciate your comments about the beds and pillows and will take them into consideration for improvement. We're also glad you liked our convenient location and the beautiful, clean environment. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from F.O on 27 Aug 2023
THANKS!!

10/10 Excellent

pedro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from F.O on 27 Aug 2023
THANKS!!

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for boutique hotel with the best of service. El Ray Moro is where you will get it. It is charming and the staff is truly on top of it. They are located in the middle of all the happenings, but in a small tucked away part.
Stayed 2 nights in Jul 2023
Response from F.O on 27 Aug 2023
Thank you for your wonderful review! We're thrilled to hear that you found El Rey Moro to be a charming boutique hotel with excellent service. We're glad you enjoyed our central location that's nestled in a quiet and tucked-away area. Your kind words about our staff are greatly appreciated. It was a pleasure to host you, and we hope to welcome you back in the future for another delightful stay!

10/10 Excellent

yvonne, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed there for 3 nights. Great service and location. Highly recommend it.
Stayed 3 nights in Jul 2023
Response from F.O on 27 Aug 2023
Thank you for choosing to stay at El Rey Moro with your daughter! We're delighted that you enjoyed our great service and convenient location. Your recommendation means a lot to us. If you ever decide to visit again, we'd be more than happy to welcome you both back for another fantastic stay!

10/10 Excellent

James, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Cathedral. Great staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Audrey

Amazing stay at El Rey Moro! Everything was kept meticulously clean which I loved and the staff were most helpful to my every need. Room AC was nice and cold which was great in the heat and the area in Sevilla couldn’t be beat! I plan on returning to this property with my mom, she will love it!
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ideal hotel in heart of Madrid
We were really impressed with with this hotel. The rooms, the service, location, view from our balcony... Couldn't ask for more.
Stayed 3 nights in Apr 2023

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome concierge, gorgeous atrium with plants, ac worked perfectly in the heat, excellent location, comfortable bed.
Stayed 3 nights in Jun 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED everything about this hotel. A true Sevilla gem!
Stayed 2 nights in Jun 2023

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has 20 rooms set on two floors around and above alovely interior courtyard. This made it a quiet place just to sit out and for sleeping at night. The staff were friendly, helpful and accommodating. The surrounding area of the old city is full of places to see and to dine. It is also only a few hundred metres from the cathedral and many of the attractions there and along the river. A very neat spot
Stayed 3 nights in Jun 2023

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable in every way. Beauty everywhere
Stayed 3 nights in Jun 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very helpful and friendly staff, and lovely historic building!
Stayed 3 nights in Jun 2023

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in town. The dood was delicios you will love it! They make me feel like at home
Stayed 4 nights in May 2023

10/10 Excellent

JOSEF

Stayed 2 nights in May 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
location is great
Stayed 2 nights in May 2023
Response from Front Desk on 9 May 2023
Thanks very much for your review, hopefully receive you soon in our hotel ,Regards

6/10 Okay

Carli

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing!
Very disappointing for the price. Can't believe breakfast wasn't included. No reading lamp next to the bed. No towel for the bidet. NO HOT WATER Saturday morning & no compensation. Pillows were too big for the cases & thus hard. Crappy restaurant - worst paella ever. But good location.
Stayed 2 nights in May 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, helpful, professional staff available 24 hours. Clean, beautiful, charming building and apartments. Terrific location, walking distance from all historical sites. We recommend El Rey Moro, thumbs up on all accounts!
Stayed 4 nights in Apr 2023