Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews of Econo Lodge Inn & Suites Searcy

2 out of 5
Econo Lodge Inn & Suites Searcy
120 N Rand Dr, Searcy, AR

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 275 reviews" "
Rating 8 - Good. 103 out of 275 reviews" "
Rating 6 - Okay. 25 out of 275 reviews" "
Rating 4 - Poor. 13 out of 275 reviews" "
Rating 2 - Terrible. 17 out of 275 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Judy

Travelled with family
Liked: Staff & service, property conditions & facilities
It was all well. I
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 7 Apr 2024
Hi Judy,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

2/10 Terrible

Jerita

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything i didn't like
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 4 Apr 2024
Hi Jerita,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 Terrible

Teri

Stayed 1 night in Mar 2024

8/10 Good

Michael, Heber springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on 24 Mar 2024
Hi Michael,We're delighted to hear that you found our hotel clean and well-maintained during your stay. Ensuring a pristine environment for our guests is a top priority, and we're thrilled that our efforts were evident to you. Our team works diligently to uphold high standards of cleanliness and comfort for all our guests to enjoy. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.

8/10 Good

Gene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 6 Mar 2024
Hi Gene! Thank you for choosing to stay with us and for sharing your feedback! We're glad to hear that you found our hotel to be clean during your recent stay. Maintaining a high standard of cleanliness is a top priority for us, so it's wonderful to know that we succeeded in this regard. If there are any areas where you feel we could improve to make your next stay even more enjoyable, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back for another stay in the future.

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the reasonable price and bed is comfortable. Can’t beat it.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 31 Jan 2024
Hi Marcia! Thank you so much for your glowing review and perfect 5 out of 5 rating! We're thrilled to hear that you had a great stay with us and found our accommodations to be comfortable and reasonably priced. Providing excellent value for our guests is something we strive for, and we're delighted that you feel you received just that during your stay. It's wonderful to know that you enjoyed a comfortable night's rest on our beds. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Whether it's providing recommendations for local attractions or assisting with any special requests, we're here to ensure that you have a fantastic experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Relations Specialist on 27 Jan 2024
Hi Jorge,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 Good

LATONYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Guest Relations Management on 20 Jan 2024
Hi Latonya! Thank you for taking the time to share your feedback, and we appreciate your 8 out of 10 rating. We're pleased to hear that your experience was positive overall. Your feedback is invaluable to us as we strive to continuously improve our services. If there are specific areas where you feel we can enhance your experience further or if there are any aspects that stood out to you, please feel free to share more details. We value your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Good

Tommy

Stayed 2 nights in Jan 2024
Response from Guest Relations Specialist on 13 Jan 2024
Hi Tommy,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on 1 Jan 2024
Hi Cheryl,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Relations Management on 28 Dec 2023
Hi there our valued guest! We appreciate your fantastic 10 out of 10 rating! It's a pleasure to know that we met your expectations during your stay. If there are any aspects of your visit that stood out to you or if you have any suggestions for improvement, we'd love to hear more. Your feedback is important, and we look forward to the opportunity to host you again for another delightful experience.

10/10 Excellent

Alan

Stayed 1 night in Dec 2023
Response from Guest Relations Management on 9 Jan 2024
Hi Alan! Thank you for choosing to stay with us, and for the outstanding 5 out of 5 rating! We're thrilled that you had a fantastic experience during your stay. Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service. If there's anything specific you enjoyed about your stay or any suggestions for making future visits even better, we'd love to hear from you. We look forward to hosting you again for another outstanding stay.

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place worth the money
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 7 Dec 2023
Hi Kathleen! Thank you for taking the time to share your positive feedback following your stay at our hotel. We are thrilled to hear that you found our place to be nice and felt it was worth your money. It's always rewarding to know that our guests appreciate the value we strive to offer. If there are any specific aspects of your stay that stood out or any suggestions you have for us to make your future experiences even better, please feel free to let us know. We truly value your patronage and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious, quiet and comfortable. They were a nice staff. I enjoyed our stay. I did not dislike anything.
Stayed 3 nights in Nov 2023
Response from Guest Relations Management on 28 Nov 2023
Hi Brianna! Thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. We are delighted to hear that you found our accommodations spacious, quiet, and comfortable. Our team is dedicated to providing excellent service, and it's heartening to know that you had a positive interaction with our staff. We aim to create a pleasant and enjoyable experience for all our guests. Your comment about enjoying your stay means a lot to us, and we're thrilled that there was nothing you disliked. We appreciate your kind words and look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or if you have any preferences for your future visits, please feel free to let us know. We are here to make each stay memorable. Thank you for choosing our hotel, and we can't wait to host you again.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Safe and quiet
Stayed 1 night in Nov 2023
Response from Guest Relations Management on 26 Nov 2023
Hi Janice! Thank you for sharing your positive experience with us! We're thrilled to hear that you found our rooms very clean and comfortable as well as feeling safe in our peaceful environment. Maintaining a clean and secure atmosphere is a top priority for us, and we appreciate your acknowledgment of our efforts. We look forward to welcoming you back for another excellent stay.

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and kind staff. What more could you want
Stayed 1 night in Nov 2023
Response from Guest Relations Management on 24 Nov 2023
Hi Levi! Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our rooms clean and our staff kind. We strive to create a welcoming and comfortable environment for our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable. Your kind words motivate and inspire our team to continue providing exceptional service. We appreciate your choice to stay with us and look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful
Stayed 1 night in Nov 2023
Response from Guest Relations Management on 22 Nov 2023
Hi Charles! Thank you so much for your kind comments and compliments regarding our high standards of hospitality. Creating a comfortable and welcoming atmosphere is one of our top priorities, and it's gratifying to know that we succeeded in doing so. We're glad you had a great time with us, and we look forward to serving you again!

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Decent, clean hotel for a fair price. I do wish they had a little more for a breakfast, but we enjoyed our stay none the less and would stay here again. The beds were amazing!!
Stayed 1 night in Nov 2023
Response from Guest Relations Management on 16 Nov 2023
Hi Jessica! Thank you for choosing to stay with us and for sharing your thoughts. We're pleased to hear that you found our hotel to be a decent and clean accommodation at a fair price. We appreciate your feedback regarding our breakfast options. Your input is valuable as we continually strive to enhance our guests' experience. We'll certainly take this into consideration for future improvements. We're thrilled to hear that you enjoyed your stay overall, and we're especially delighted that you found the beds comfortable to your satisfaction. Providing a comfortable and restful experience is important to us, and we're glad we could meet that expectation. Thank you for your review, and we look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from Guest Relations Management on 7 Dec 2023
Hi Thomas! Thank you for taking the time to rate our hotel with a perfect score of 5 out of 5! We're thrilled to know that you had a fantastic experience during your stay. Your positive feedback is genuinely appreciated. If there are any specific highlights of your visit that stood out or contributed to your satisfaction, we would love to hear more about it. Your insights help us continue to deliver exceptional service. We hope to have the pleasure of hosting you again in the future for another wonderful stay.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at Econo Lodge in Searcy, Arkansas. Consistently clean and quiet, we have spent a long weekend there in October for the last 3 years. The gentleman who checks us in is always friendly and polite...it's nice to see a familiar face! Towels are fresh, refrigerator in room is cold and heat/air have always worked. Thanks for your hospitality!
Stayed 3 nights in Oct 2023
Response from Guest Relations Specialist on 18 Oct 2023
Dear Kim, Thank you for your kind and heartwarming feedback! We're thrilled to hear that you have consistently enjoyed your stays at Econo Lodge in Searcy, Arkansas. Providing a clean, quiet, and welcoming environment is our top priority, and we're delighted to know that you've experienced just that. It's always a pleasure to have familiar faces return, and we're grateful for your continued support. We'll be sure to pass on your compliments to our friendly staff. We look forward to hosting you for many more memorable long weekends in the future. Thank you for choosing our hotel!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!
The room was great! The only thing that we couldn't understand was one of the local channels fox 16 was not available.
Stayed 3 nights in Oct 2023
Response from Guest Relations Specialist on 18 Oct 2023
Dear Derek, We appreciate your kind words regarding your room and are happy to learn that you had a wonderful time while visiting. We regret that you were unable to view Fox 16, one of the local channels. We see how important it is for our visitors to have a range of channels, and we'll try to address this problem in the future to offer a wider selection. We appreciate your patience and look forward to welcoming you back for another entertaining TV experience. We appreciate you choosing our hotel.

6/10 Okay

Apri Nicole

Business traveller
Disliked: Property conditions & facilities, room comfort
The lady give my hard time and wanted me to show my driver's license to get my room, but I wasn't driving. I gave my ID and my credit card, and she didn't accept it.
Stayed 5 nights in Oct 2023
Response from Guest Relations Specialist on 15 Oct 2023
Hello Apri, We're sorry to hear about the inconvenience you experienced during check-in. It's important to note that some hotels have a policy of requiring a valid driver's license or government-issued ID as an additional security measure, which may have been the case in this situation. However, we understand that it can be frustrating when you don't have a driver's license. We appreciate your feedback and will review our check-in procedures to ensure a smoother and more convenient experience for all our guests. Thank you for sharing your concerns, and we hope your overall stay was still enjoyable despite this initial inconvenience.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much for breakfast but was okay.
Stayed 4 nights in Sep 2023
Response from Guest Relations Specialist on 5 Oct 2023
Dear Valued Guest, Thank you for sharing your feedback about the breakfast. We appreciate your input, and we're glad to hear that while it may not have been extensive, it was still okay for your needs. We continuously strive to enhance our offerings and will take your comments into consideration as we work to improve our breakfast options. If you have any specific suggestions or preferences for breakfast in the future, please don't hesitate to let us know. Your feedback is valuable, and we hope to have the opportunity to make your next stay even more enjoyable. Thank you for choosing Econo Lodge Inn & Suites Searcy!

10/10 Excellent

Kelley

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 3 Oct 2023
Dear Kelley, Thank you so much for your rating! We're absolutely happy to have met or even exceeded your expectations. Your satisfaction is our top priority, and we're thrilled that you had a flawless experience with us. If you ever return or need assistance in the future, please don't hesitate to reach out. We look forward to hosting you again and providing another outstanding stay. Safe travels and thank you for your support!

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a traveling healthcare worker and I stay at Econo lodge every time I come to Searcy. This is the best place in Searcy to stay. The owner goes above and beyond for quick check in, wonderful customer service.
Stayed 6 nights in Aug 2023
Response from Guest Relations Specialist on 24 Aug 2023
Hello Tammy, Thank you for your loyalty and positive feedback! We're honored to be your choice of accommodation whenever you're in Searcy. It's fantastic to hear that our Econo Lodge is your preferred place to stay and that you find it to be the best in town. We're glad that our owner's efforts for quick check-ins and exceptional customer service have made your stays enjoyable. We appreciate your kind words and look forward to continuing to provide you with wonderful experiences during your travels as a healthcare worker.

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Relations Specialist on 22 Aug 2023
Dear Dean, Thank you for your positive rating! We're glad to know you had a great experience during your stay. If you ever plan on visiting again or if you have any questions, feel free to let us know. We look forward to welcoming you back in the future!

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Very basic but included all I needed.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 21 July 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

10/10 Excellent

Jelly

Liked: Cleanliness, staff & service, property conditions & facilities
All around safe and quiet.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 18 July 2023
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and it was very clean
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 10 July 2023
Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Waylon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean bath androom was very comfortable.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 4 July 2023
Dear Waylon, We're delighted to hear that you found the bathroom to be spacious and clean and that the room itself was comfortable. Our team takes pride in providing a pleasant experience for our guests, and we're glad that we met your expectations in this regard. Thank you for your positive feedback, and we hope to welcome you back for another comfortable stay in the future.

8/10 Good

Rebecca

Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 29 June 2023
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 28 June 2023
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Carmencita

Liked: Cleanliness, staff & service, property conditions & facilities
The property has guest laundry
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 21 June 2023
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 Excellent

Susan

Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on 14 June 2023
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excellent

Sterling

Stayed 1 night in Apr 2023
Response from Guest Relations Specialist on 11 Apr 2023
Hi Sterling, It is such an achievement to learn that you had an excellent stay with us. It is always our goal to surpass our guests' expectations and we are very pleased to hear of our success in this ambition. Thank you so much, and we hope to see you again soon!

8/10 Good

Elizabeth

Stayed 1 night in Apr 2023
Response from Manager on 9 Apr 2023
Hello Elizabeth,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Staci

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Manager on 9 Apr 2023
Hello Staci,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quite, nice breakfast area!
Stayed 1 night in Feb 2023
Response from Guest Relations Specialist on 8 Feb 2023
Thank you for your incredible rating! It means so much to us. We look forward to your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Clean and fresh. Staff was very friendly.
Stayed 1 night in Jan 2023
Response from Manager on 30 Jan 2023
Dear Guest,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and also our room. We hope to see you again in the future.

8/10 Good

leo

Stayed 2 nights in Nov 2022
Response from Guest Relations Specialist on 28 Nov 2022
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was great except for the vending machine. The room had no light in it, there were only 4 selections in the machine, and it wouldn’t accept bills.
Stayed 1 night in Oct 2022
Response from Guest Relations Specialist on 19 Oct 2022
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Marvin

Stayed 1 night in Oct 2022
Response from Manager on 16 Oct 2022
Hello Marvin,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Charles

Stayed 1 night in Sep 2022
Response from Manager on 26 Dec 2022
Hello Charles,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Guest Relations Specialist on 27 Sept 2022
We are so overwhelmed that you enjoyed your stay with us! It's so thrilling to know that you found our location so relaxing and convenient. We can't wait to serve you again!

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2022
Response from Guest Relations Specialist on 12 Sept 2022
Dear Peggy, Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!

10/10 Excellent

forrest

Stayed 2 nights in Aug 2022
Response from Guest Relations Specialist on 22 Aug 2022
Gaining a perfect rating from a valuable customer such as yourself is a great compliment. We can't wait to serve you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is inexpensive and fairly priced.
Stayed 1 night in Aug 2022
Response from Guest Relations Specialist on 9 Aug 2022
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Guest Relations Specialist on 19 July 2022
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rudest people ever...
When I checked the lady that was working said I had to pay a 100.00 deposit, I was unaware of this so she let me slide on it. Then she proceeded to tell me that I couldn't have company or I couldn't cook in the rm and that I also would have to clean my room myself. Then everytime I would go outside my key card would not unlock the door. The 4th time I went back to the office the man that was working started yelling at me saying mine was the only one having problems. I explained to him that I wasn't doing anything to them he yelled at me that this is the last time he was going to fix my key. That I would just be locked out. I had pd for 2 days but left the next morning. I had left my abusive boyfriend and was trying to hide from him. They said they didn't care. I will never stay there again.
Stayed 2 nights in Jul 2022
Response from Guest Relations Specialist on 19 July 2022
Hi there, Tracy. We sincerely apologize that this was not made apparent to you during the booking process. I'm also disappointed to learn that anyone at this hotel was treated rudely or unprofessionally. I appreciate you bringing this to our notice, and I can tell you that this is not the standard to which our employees are held. It was never our aim, and we deeply regret any misunderstanding. Please be assured that information has been forwarded to our management team so that this does not happen again. Thank you for taking the time to visit us.

10/10 Excellent

Barney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Manager on 13 July 2022
Hello Barney, On behalf of our entire staff thank you for staying with us and for rating your stay.,