Bar (on property)

Reviews of Carlon's Hotel

2.5 out of 5
Carlon's Hotel
13-15 Broad Street, Sarina, QLD

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not return
Not impressed with the service, TV did not function - no satellite. Unhelpful proprieter? - she had no clue I was booked in. Dirty ablutions. Room not bad, with double bed, sink, view to outside and on the verandah. I was the only guest. No tea/coffee, kettle, mug, plates etc. Old microwave. I was told it was a budget room, but I've stayed in much better cheaper rooms. Small parking area at back, but watch for dog doo.
Stayed 1 night in May 2018
Response from Michael on 6 June 2018
To KNUPPE,NICHOLAI...All staff work hard to make sure every guest has the best stay possible. This venue provides budget accomm that is clean & comfortable and hosts many guests. Our priority is our guests and we do everything possible to make sure all are comfortable and have the best experience possible. Anonymous bad reviews in our experience are usually the work of people that want to harm small businesses, normally people who do not work and want 5star for no money, they seem to come in with a difficult even impossible attitude to please although we will always still do our very best to accommodate requirements. The rooms are great, the food is great and the people are beautiful in nature and very friendly. Make it the experience you want to have!! This person was easy toidentify as they were awful & unpleasant to staff