Front of property

Reviews of ibis budget Sao Paulo Paraiso

2.5 out of 5
ibis budget Sao Paulo Paraiso
Rua Vergueiro 1571, São Paulo, SP

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 1002 reviews" "
Rating 8 - Good. 375 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to metro station, restaurants and shopping area.
Stayed 1 night in Jan 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location ever. Cheap & small as expected. Good for people who will only come for a great shower & sleep.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lenice, Belo Horizonte

Travelled with family, Business traveller
Stayed 1 night in Dec 2023

4/10 Poor

Alex

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s an old building, lack of space and facilities, no fridge, old technology, etc
Stayed 1 night in Aug 2023
Response from Alan Pires Supervisor de Guest Experience on 2 Sept 2023
Dear Alex,Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paraiso.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Alan Pires Supervisor de Guest Experience on 9 Sept 2022
Prezado Rodrigo,Agradecemos por compartilhar sua experiência em nosso hotel, nos dedicar seu tempo e nos avaliar.Atenciosamente,

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2022
Response from Hotel Ibis Budget SP Paraíso on 11 Aug 2022
Prezado Bruno, Agradecemos por responder nossa pesquisa de satisfação. Esperamos que possa retornar mais vezes Atenciosamente,

2/10 Terrible

Luis Fernando

Stayed 1 night in Jun 2022
Response from Hotel Ibis Budget SP Paraíso on 29 June 2022
Prezado Luis, Muito obrigado por sua resposta a nossa pesquisa de satisfação. Pedimos desculpas por não termos correspondido as suas expectativas. Na rede Accor o hotel ibis é dividido em 3: ibis (vermelho), ibis (verde) Styles e ibis budget (azul). Nós somos o ibis budget e nossa proposta é ser um hotel supereconômico, por isso temos alguns diferenciais em relação às outras categorias. Atenciosamente,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis - good choice !
Excellent internet which is rare in Brazilian hotels. Good locations !
Stayed 1 night in Dec 2021
Response from Luciano Campos on 16 Dec 2021
Dear Marek, We very much appreciate your comments regarding your stay with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Campos Guest Experience Supervisor

10/10 Excellent

Gustavo R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Localização excelente, ao lado da estação Paraíso do Metrô. Funcional e ótimo para quem fica pouco no hotel.
Stayed 3 nights in Nov 2021
Response from Luciano Campos on 30 Nov 2021
Olá, Gustavo! Obrigado por dedicar seu tempo em nos avaliar. Ficamos muito felizes em saber que atendemos suas necessidades. Será um prazer receber você novamente. Até breve. Luciano CAmpos Supervisor de Guest Experience

8/10 Good

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Luciano Campos on 5 Sept 2021
Olá Silvia! Muito obrigado por dedicar seu tempo em avaliar nossos serviços. Atenciosamente, Luciano Campos Supervisor de Guest Experience

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Aug 2021
Response from Luciano Campos on 1 Sept 2021
Olá! Muito obrigado por dedicar seu tempo em avaliar nossos serviços. Trabalhamos incansavelmente para aprimorar nossos serviços. Atenciosamente. Luciano Campos

10/10 Excellent

lavinia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joia
Hotel simples mas com custo benefício muito bom! Ao lado do metrô e de uma padaria
Stayed 7 nights in Jul 2021
Response from Equipe ibis budget São Paulo Paraíso on 7 Aug 2021
Olá Lavinia, obrigada por dedicar seu tempo para nos avaliar e dizer o que achou da sua hospedagem conosco. Agradecemos o reconhecimento em nossos serviços e principalmente por dizer o que não lhe agradou. Hospedes como você, nos ajudam a evoluir todos os dias. Atenciosamente,

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Bom pela localização e custo.
Vale a pena pela localização ou poucos dias. Apertado pra pessoas altas ou grande porte. No mais, vale o que cobra.
Stayed 10 nights in Jun 2021
Response from Vinicius Godoy Supervisor de Guest Experience on 21 June 2021
Olá Albert, muito obrigado por nos avaliar. Esperamos te receber novamente em breve. Grande abraço! Atenciosamente, Vinicius Godoy Supervisor de Guest Experience

6/10 Okay

Edson Lazaro

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from Vinicius Godoy Supervisor de Guest Experience on 14 June 2021
Olá, muito obrigado por nos avaliar. Esperamos te receber novamente em breve. Grande abraço! Atenciosamente, Vinicius Godoy Supervisor de Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

8/10 Good

Noaldo

Stayed 1 night in Dec 2019

6/10 Okay

Leonardo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Only for sleeping
It was single room, very small, not even a small desk for work. Barely room for the suitcase next to the bed. Sleep only, terrible for any type of permanence.
Stayed 4 nights in Dec 2019
Response from Erica Castro on 14 Dec 2019
Dear, Leonardo, We appreciate your comments regarding your stay at the ibis budget São Paulo Paraiso. Thank you again for sharing your experience,

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice, but the noise insulation in the room was very poor.
Stayed 1 night in Oct 2019
Response from Erica Castro on 18 Oct 2019
Olá Obrigada por sua avaliação. Ficamos felizes por termos atendido suas expectativas e estamos ansiosos pela sua próxima visita. Atenciosamente,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location. Staff are very attentive. Wifi with many problems.
Stayed 4 nights in Aug 2019
Response from Erica on 10 Oct 2019
Olá, obrigada por sua avaliação, ficamos lisonjeados por termos proporcionado uma experiência agradável. Esperamos seu retorno! Atenciosamente, Erica Castro Supervisora de Guest Relations

8/10 Good

Novibg, Raleigh, NC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very few amenities. I wrote the same review in March but nothing seems to be changing. A minimum of one shampoo per room would be acceptable but Ibis could not provide even that.
Stayed 1 night in Aug 2019

6/10 Okay

Novibg, Raleigh, NC, USA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Location, close to shopping, restaurants and other convenient places.
Stayed 3 nights in Aug 2019
Response from Erica on 10 Oct 2019
Obrigada por sua avaliação, ficamos lisonjeados por termos proporcionado uma experiência agradável. Esperamos seu retorno! Atenciosamente, Erica Castro Supervisora de Guest Relations

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from Erica on 10 Oct 2019
Obrigada por sua avaliação, ficamos lisonjeados por termos proporcionado uma experiência agradável. Esperamos seu retorno! Atenciosamente, Erica Castro Supervisora de Guest Relations

8/10 Good

Verified traveller

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly it was good. We liked that bathroom and restroom are separate. The price for the size of the room is to high
Stayed 1 night in Jul 2019
Response from IBIS on 6 Aug 2019
We very much appreciate your comments regarding your stay at the ibis budget São Paulo Paraiso. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Supervisor Guest Relations

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Erica on 25 May 2019
Prezado Adriano, obrigada por sua avaliação, ficamos lisonjeados por termos proporcionado uma experiência agradável. Esperamos seu retorno! Atenciosamente, Erica Castro Supervisora de Guest Relations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Erica on 19 May 2019
Olá, obrigada por sua avaliação, ficamos lisonjeados por termos proporcionado uma experiência agradável. Esperamos seu retorno! Atenciosamente, Erica Castro Supervisora de Guest Relations

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and above average property.
We received great customer service throughout our entire stay. The front desk went above and beyond to ensure we were happy and well informed. It’s my second time staying with this hotel chain and I’ll be coming back for sure.
Stayed 1 night in Apr 2019
Response from gr on 18 Apr 2019
Hi Daniel, we are very happy. we wait for you, see you later. Erica Castro - Supervisor Guest Relations

10/10 Excellent

Marco, São Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and clean with adequate amenities.
Stayed 2 nights in Apr 2019
Response from Erica on 3 May 2019
Dear Marco We very much appreciate your comments regarding your stay at the ibis budget São Paulo Paraiso. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Supervisor Guest Relations

10/10 Excellent

cleyse

Business traveller
Liked: Cleanliness, staff & service, amenities
Os staff muito agradáveis! Tamara excelente Só falta um pouco mais de items no quartos, pois não tem copo coisas básicas Mas tudo muito bom
Stayed 1 night in Apr 2024

10/10 Excellent

Sônia

Liked: Cleanliness, staff & service, property conditions & facilities
Bom pelo custo benefício
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia

Stayed 1 night in Apr 2024

2/10 Terrible

Adriana

Escolha outro. O íbis está deixando muito a desejar. Cama ruim, não consegui usar a ducha, só o chuveirinho… banheiro com cortina, isso mesmo, alagando o banheiro ao tentar tomar um banho.
Stayed 1 night in Mar 2024

10/10 Excellent

amone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Sergio

Business traveller
Liked: Cleanliness, staff & service
Na medida certa.
Razoável, atendeu as necessidades.
Stayed 1 night in Feb 2024

10/10 Excellent

Leticia

Stayed 4 nights in Jan 2024

10/10 Excellent

Julio Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aconchegante
estadia boa no geral , quarto um pouco apertado para pcd. sem lugar para apoiar uma pequena mala ,, muito cortes o atendimento e a limpeza muito boa
Stayed 1 night in Jan 2024

10/10 Excellent

Ilton Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha experiência
A limpeza dos quartos estava excelente, e os funcionários sempre cooperativos.
Stayed 6 nights in Jan 2024

10/10 Excellent

PAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização e boa cama.
Hotel tipo econômico com excelente localização ao lado da estação paraíso do metrô. Cama confortável, ar condicionado bom, quarto silencioso. Não usei o café da manhã do hotel, pois nas vizinhança tem boas opções. Hospedaria lá novamente
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Stayed 1 night in Feb 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

PAULO

Stayed 1 night in Feb 2024

10/10 Excellent

Mario Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo-benefício
Sabendo que os quartos do ibis budget são pequenos, não tenho nenhuma reclamação. Atendimento e limpezas excelentes, só achei o box do banheiro um pouco embolorado em algumas partes, única ressalva.
Stayed 5 nights in Jan 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Fabio, Lucas do Rio Verde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei, mas achei o quarto pequeno e senti falta de de um frigobar
Stayed 5 nights in Jan 2024

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok pela proposta de hospedagem econômica. Por ser exatamente ao lado da estação de metrô, ter segurança na porta, e opções de alimentação nas redondezas, valeu o investimento
Stayed 3 nights in Jan 2024

10/10 Excellent

Itala

Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Marcelo de Oliveira Schul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super prático e bem localizado
Stayed 1 night in Jan 2024