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Reviews of Hotel Faranda Express Alisas Santander

2 out of 5
Hotel Faranda Express Alisas Santander
C. Nicolás Salmerón 3, Santander, Cantabria

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 4 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

4.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Although the room was clean, it seemed the shelves were not checked as there were some sort of crumbs (not sure it was from bread). Other than that, the service provided was attentive and the staff was well informed so passed on relevantbtips for us. The garage availability was a blessing for keeping our belongings out of the public eye.
Stayed 1 night in Jan 2024

8/10 Good

Nuno Miguel

Stayed 1 night in Dec 2023

6/10 Okay

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Need improvement
The AC machine in our room was so noisy that we couldn’t sleep!
Stayed 2 nights in Sep 2023

4/10 Poor

Theodore

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not as advertised in the pictures.
Stayed 1 night in Jul 2023

8/10 Good

Flavio

Stayed 2 nights in Jul 2023

10/10 Excellent

STEVEN

Stayed 1 night in Apr 2023

2/10 Terrible

Miguel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A não voltar!
Muito má experiência, condições dos quartos horríveis, pequeno almoço muito limitado, e não tinha parque disponível conforme estava no ato da reserva. A não voltar!
Stayed 1 night in Apr 2023

10/10 Excellent

Fuencisla

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones amplias, limpias y la atención también muy buena en todo el personal
Stayed 2 nights in Jan 2024

2/10 Terrible

Carlos

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Habitación pequeña, el aíre acondicionado era portátil, muy ruidoso y no dejaba espacio para acceder a la cama. Incompatibles oír la tv con el aire acondicionado. Un horno la habitación
Stayed 2 nights in Sep 2023

6/10 Okay

Pedro Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parking del hotel un poco caro,siendo del hotel 15€ día.
Stayed 2 nights in Sep 2023

6/10 Okay

MARINA

Liked: Staff & service
Disliked: Cleanliness
Situado cerca de la zona centro
Stayed 3 nights in Aug 2023

6/10 Okay

Maria del carmen

Liked: Cleanliness, property conditions & facilities, room comfort
La atención adecuada la cobertura móvil nula el wiffi regular y quisiera saber por que me factura el hotel 102 euros y me cobrais 124,95 euros, gracias
Stayed 1 night in Jul 2023

10/10 Excellent

javier

Stayed 1 night in Jul 2023

8/10 Good

María Carmen

Travelled with partner
Liked: Cleanliness, staff & service
A pesar de estar haciendo obras en el hotel para mejorarlo se está bien en las habitaciones ya reformadas. Está muy cerca de estaciones de tren y autobús. La puerta de la habitación hace mucho ruido al cerrarse y se oyen todas conversaciones de las habitaciones cercanas. El desayuno es correcto, pero hay demasiada bolleria industrial. Al personal le doy un 10, por simpatía y amabilidad.
Stayed 4 nights in Jun 2023

8/10 Good

gonzalo

Liked: Cleanliness, staff & service, room comfort
Buena atencion
Excente la atencion en recepcion. El hotel necesita reformas.
Stayed 1 night in Feb 2023
Response from Gonzalo on 13 Feb 2023
Fue un verdadero placer tenerte como huésped y esperamos que haya disfrutado su estancia con nosotros. Estamos seguros de que volveras a visitarnos en el futuro y esperamos poder ofrecer un servicio igual de excepcional la próxima vez. ¡Gracias por elegir nuestro hotel y esperamos verte pronto de nuevo!