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We booked a quad room for an overnight stay.. The price is really low and wasnt expecting big but didnt expect that the room was a bit untidy..
Bathroom was terrible.. Shower/Bidet was not working, Water was not strong enough, The smell (Imburnal) and cleanliness..
Clean towels were not provided.. Blankets was too short for 1 person..
Free breakfast was ok.. but we were not informed that they will bang at your door at 6am..
Only thing I liked here is the proximity to other restaurants like Kabsat, Floatsam Jetsam and the ocean since it was only walking distance.
Really need to do better with hygiene!
Been backpacking round the Philippines so used to budget accommodation and this is definitely the cheap end of hotels in San Juan so was not expecting much.
it seemed fine for the price very basic but shower/ac worked Wi-Fi doesn’t reach the rooms but if you pop outside you can get it.
But on the 2nd night I got about 10 bed bug bites so had to leave
mark
Stayed 4 nights in Apr 2024
2/10 Terrible
Peter
Business traveller
7 Apr 2024
Disliked: Property conditions & facilities
The place is extremely rundown. It badly needs renovation.
I wont reccomemd this place. Room was dirty, no hot water, shower is broken, need to use a water scooper to take a bath. Staff dont know how to smile and impolite to guest.
The place is not clean, the water from the shower is not working properly. We used a pale to have a water for shower. The room is too old and cockroach are every. Staffs are not friendly. They don’t care about their guest. Will not recommed to any of my friends. They need a total renovations. And give training to your people for good service abd treating your guest properly
The property is not worth the price. The faucet in the toilet won't stop dripping which cost us a sleepless stay in the hotel. The price is to expensive. I admit that the area is safe.
Room had cobwebs. Bed was sandy. No WiFi available in room; had to be by the reception office to get a WiFi signal, literally on the street. Tv was broken and was told that cable service is not available. No mirror in the room.
Josephine
Stayed 1 night in Mar 2020
8/10 Good
Verified traveller
12 Mar 2020
Liked: Staff & service, room comfort
I love the location as its just less than a minute away from the beach. Room is okay. They have hot shower, aircon, tv is not working and that’s okay for me as we dont really stay there to watch tv. They also have free breakfast. I noticed some egg shell on their sunny side up. Spoon and fork were not that clean but they also offer plastics sfork. They also have free wifi. Im okay with the overall stay. Price is reasonable.
very dirty pillows, the bed sheet is actually not a bed sheet but just a super thin blanket, dirty rusty kitchen sink, bathroom, the view from the window was actually from the side of the building looks ugly coz its like warehouse. doesnt feel like you are in baguio staying in this place
The staff were accommodating but the hotel itself is the problem first is the dog with the very foul smell stayed outside our door, the hallway is always wet, then the zonrox smell all over the hallway and rooms which makes your head and nose hurt, no shampoo and soap, and no trash can.
-Location is good near the beach and accessible to La Union tourist spot.
-Accommodating staff.
-Resort/Hotel Electrician should check/maintain good TV cable connection for customer convenient viewing while at rest.
Does not match description in booking of hotel.com
Description of rooms, facilities, pictures do not match poor condition of place. No rooms ready upon checkin regular time; waiting with babies; rooms cleaned by OJT's and bathrooms barely passable; breakfast often ran out of simple choices; not on beach - had to walk down construction road.
If all you want is a place to lay your head, it was adequate. But the tv barely worked, very bad reception. There were no towels or toiletries in the room. We had to go to the office and get them. And it is supposed to be a beach resort, but their beach access was deplorable.
Rooms were very good. Strong A/C. Comfortable beds. Right on the beach. Suggestions for improvement: 1. Wifi only available in lobby. Extend to rooms. 2) The condensation from the A/C units kept the ground in the corridors between the rooms very wet. Drip pans under the A/C units or some other solution needs to be implemented.
Francis Patrick
Stayed 1 night in Dec 2018
4/10 Poor
Verified traveller
Travelled with partner
14 Dec 2018
Disliked: Property conditions & facilities
The room smells old
They didn’t put any air freshener
Verified traveller
Stayed 2 nights in Dec 2018
8/10 Good
Verified traveller
26 Nov 2018
The room is okay so as the service. One I can suggest that needs improvement and/or update is the AC. The AC in our room (Room #31) is not functioning well/is not suitable to the room size.
Staffs is good but hotel itself is awful. No phone signal, the next day they brought us to another room, shower heater’s not functioning so we transfer again to our original room. Sobrang hassle talaga.