Studio Suite, 1 King Bed, Non Smoking
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Reviews of Super 8 by Wyndham Salmon Arm

2 out of 5
Super 8 by Wyndham Salmon Arm
2901 10th Ave NE, Trans-Canada Hwy 1, Salmon Arm, BC

Reviews

5.8
Rating 10 - Excellent. 148 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 212 out of 1000 reviews" "
Rating 4 - Poor. 200 out of 1000 reviews" "
Rating 2 - Terrible. 212 out of 1000 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Estefania

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our room was extremely filthy, food from the last guests in drawer and fridge, pillow case blood stained, no vacuuming no towels at all, dust build up in air conditioning unit, the gentleman at the reception was trying his best to be helpful but the place is definitely falling apart, we will never be back again. We received a refund but felt absolutely shocked at the state of this place that has so much potential.
Stayed 1 night in May 2024

2/10 Terrible

Darren, EDMONTON

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smells in lobby, hallways. Rotten smelly chicken left in room fridge. Moved to new room, mould along base of bathtub. Photos on Expedia do not reflect current condition of the property.
Stayed 1 night in May 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
What a joke, dirty, smell, only cereal and toast, no spoons! No wash cloth, out of coffee
Stayed 1 night in May 2024

8/10 Good

Ann

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
The Hotel and room was filthy. Dirty carpet throughout. Our sheets had cigarette burns and blood on them. Cable didn’t work, everything was really disgusting.
Stayed 1 night in May 2024

2/10 Terrible

Jo-Annie

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and stinky in the entire hotel. Cigarette burn holes in the bedsheets. Sticky carpet. Hot water faucet barely gets to warm. Refrigerator didn't work.
Stayed 1 night in May 2024

4/10 Poor

wassim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs some big improvements
Stayed 1 night in Apr 2024

2/10 Terrible

Renato

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have the courage to stay at the hotel! Having been a loyal customer of Wyndham for many years and having stayed at several "by Wyndham" hotels, I have always appreciated the quality of service and care provided. However, that is not TRUE for Super 8 Salmon Arm. Upon arrival, I was taken aback by the condition of the hotel. The exterior presented open windows with broken curtains, air conditioning covers falling off, and overall a neglected appearance, even a pick up truck full of large garbage bags. Inside, the situation was even worse. The reception area resembled an abandoned space, with no staff present and only a sign instructing guests to call a number for assistance. The front desk itself was unkempt and dirty, with scattered papers and a lack of maintenance evident. We tried calling the number twice and gave up. This experience left me feeling uncomfortable and unsafe, contrary to the expectations one would have when staying at any hotel, regardless of its pricing tier. Cleanliness, safety, and basic amenities like a well-maintained reception area are fundamental aspects that every guest should expect and deserve. DO NOT STAY HERE! Read all the other reviews, I should have read before booking, my mistake!
Stayed 1 night in May 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was a blunder. Walked into my room and there was another family. Got my new room and there were no towels, bathroom had a large wad of hair on the floor, breakfast was late and nothing but yogurt. Only good thing was the beds were comfy.
Stayed 1 night in May 2024

2/10 Terrible

chenhao

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one at the front desk. I called the Expedia agent to find the relocation team to cancel the reservation. But THE HOTEL CHARGED ME A 2-NIGHT FEE(yes, I only booked for one night). I am unsure what they will do with my credit card next, and I am still trying to get a contract with the Expedia team. Just don't choose this to prevent further issues. BTW, the hotel smelled bad, and everything there was terrible. That's what I saw in the lobby.
Stayed 1 night in May 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing about this property that I liked. It was dirty and not maintained.
Stayed 1 night in Apr 2024

4/10 Poor

Santanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hand towels only for each room
Stayed 1 night in May 2024

6/10 Okay

Shelley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not well cared for. No breakfast or even coffee available. Front desk gentleman was very polite. I am not sure I will be staying there for my September visit.
Stayed 5 nights in Apr 2024

4/10 Poor

Hanna

Disliked: Staff & service, property conditions & facilities
Dirty place .Leaking water .Dirt dirt and dirt . Needs renovation.no continental breakfast which was mentions .My First and last time there.
Stayed 1 night in May 2024

2/10 Terrible

Bryan and Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the hotel 5 years ago and had a great stay. We visited again for 4 nights this past week and were totally dissapointed in just about everything. The room was ok, but dirty carpet, stained/dirty bed spread. One staff member on duty 24hrs a day! No house keeping done. Had to ask for clean towels daily. Garbage in the lobby was full and not emptied for 3 days! Breakfast was bread/toast with butter and or peanut butter, coffee, tea, oh yes and some bruised apples! Nothing else, not even jusice or yogurt. Needless to so we will not be back. I am very dissapointed that Xepidia still has this listed!
Stayed 4 nights in Apr 2024

6/10 Okay

Hideyuki

Disliked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Walter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The sheets had most likely been washed. Some of the furniture was broken, with a piece lying on the window sill. The TV didn't work. They advertised a free (Super Start) breakfast and had 2 slices of white bread and 4 of whole wheat in a box, and half a dozen apples in a plastic bag. Some 'unsavoury' people hanging around near the door. Met a friend who lives in town. He says everyone in Salmon Arm knows about nthe Super 8 there.
Stayed 1 night in Apr 2024

2/10 Terrible

Marina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what was advertised… by a long shot!!! The place was very dirty in the hallway leading to the room (garbage, garbage bag /w garbage and janitor pail and mop in the hallway) for the entire time we stayed at the motel. In the room, the drawer front was missing on the desk, there were cigarette burns on the floor in the bathroom and in the desk even though the room was supposed to be a non-smoking room. The fire sprinkler in the bathroom had remnants of a plastic bag tied over it. There was dirt in the drawers (not sure if mouse droppings or just dirt … afraid to look too close). There were spots on the shower curtain that looked like blood. The two chairs in the room were filthy, one of which I refused to set on. The desk clerk was ignorant, rude (laughed at me and my wife when we lodged our complaint). There were no towels in the room, when I bought it to his attention, he said he would have them delivered but he never did. I went to the front desk ( approx. 4 hrs later, he handed me two towels (unfolded), I asked if that was all I get, he said yes. I asked for face cloths and hand towels and after asking twice, I finally received them (again unfolded). I advised him that I couldn’t get any channels on the tv. I went down to the front desk 3x about it and finally got him to come to the room. He changed the cable and told me to wait for the cable box to reboot and left. I could not get the tv to work. The place should be condemned!!!
Stayed 3 nights in Apr 2024

2/10 Terrible

bc

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is filthy. Bedding suspect, towels were discolored, furniture in room was stained. Noisy is an understatement. Run away.
Stayed 1 night in Apr 2024

2/10 Terrible

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has not been kept up: noisy bed, most light bulbs burnt out, continental breakfast included bruised bananas, broken juice machine, dry bread. I guess you really do get what you pay for.
Stayed 1 night in Apr 2024

2/10 Terrible

Nikolaus

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL STAY IVE EVER HAD!!!! There wasn't even staff on site for over 14 hours. Yep, your employees ditched paying customers. So so so messed up. No continental breakfast provided. The room was dirty, smelled awful. I literally had to clean my hotel room bathroom floor because if was so dirty. Absolutely the worst. And then when I called your staff out on a lack of anything. They told ME to "get the f*@k out" Awful. So so so awful.
Stayed 1 night in Apr 2024

4/10 Poor

Lloyd

Disliked: Staff & service
Service very poor. No towels in rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

TaeBum

Liked: Staff & service
Disliked: Cleanliness
lots of bugs in the room
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Travelled with family
Property is meh.
Stayed 2 nights in Apr 2024

2/10 Terrible

Leah

Super dirty
Stayed 4 nights in Apr 2024

2/10 Terrible

Parminder

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness is terrible. No one at reception have to wait 45 minutes to see someone on front desk . Same person on desk last 72 hours. He is terrible in service. No towels in the room. Very bad experience
Stayed 2 nights in Apr 2024

2/10 Terrible

Kristie

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

DEVI

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst ever.
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived earlier than check in time, fair enough. 12:00 , I arrived, check in time 3.pm I confirm my reservation for the king suite with jetted bath as confirmed on @Expedia I returned to the office at 17:00 pm. The manager said "it will be ready by 19:00 pm,here's a room in the meantime." .we returned at 20:00 pm..room is not :available???? I had booked on @ Expedia. I was offered a discount on another room ? I again wanted to know when my reservation was going to be fulfilled...21:00 pm The manager said, " we don't have any king sheets!" I wss offer a discount for another room ."fine "I said. 75$",for the room I was in,not happy yet tired. 07:40 am,we went for the breakfast that wss supposed to be included . That starts at 07:30. Not even started. 07:4/ check out. Manager still in the same clothes 19 hrs later, That has continues not been able to fulfill the obligations..charges me full rate for the room..not even @Expedia rate.He could do better " for cash "?@CRA. FYI. I never signed in as a guest..caution.!!!!
Stayed 1 night in Apr 2024

4/10 Poor

Rodney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the low price but you definitely get what you pay for.
Stayed 1 night in Apr 2024

2/10 Terrible

Jenna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was not prompt to greet me, had to wait 5 minutes before someone showed up to check me in. Never checked my ID, never went over policies etc. Then sent me to a room that was already occupied. When i went to complain, they sent me to another empty room that looked like it hadn't been cleaned. There were stains on the floor, stains on the bedding, the toilet hadn't looked like it had gotten cleaned in days. There were no face cloths sent to our room, and when we went down to see if we could get some, we were informed that there were no clean face cloths in the hotel and then proceeded to offer us face cloths that had stains on them. On top of everything, there were some very sketchy people come in and out of the hotel. The lock on our hotel room was also ripped off the door, so we also felt very unsafe in the room.
Stayed 1 night in Apr 2024

4/10 Poor

Troy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were no towels in our room when we arrived. Had to call twice to get them delivered. Room had an musty-old odor in it and was not cleaned very well. Still had hairs in the shower from the previous renter. No toiletries were provided except for small bars of soap. Not very satisfied with this stay. I would expect a higher level of satisfaction from Super 8, very disappointed.
Stayed 2 nights in Apr 2024

2/10 Terrible

Hiroki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024

2/10 Terrible

Brad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took almost an hour to find a hotel employee to check us into our room, apparently they were asleep in a room near the lobby. No breakfast food the next morning for the complimentary breakfast, not even coffee.
Stayed 1 night in Apr 2024

2/10 Terrible

vicki andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy and disgusting. Checked in...and ran. Sorry about the $$ loss, but life is too short. Avoid.
Stayed 1 night in Apr 2024

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels in room had to ask for some. They had laundry room door open looked like a frat house garbage and dirty linen all over floor. Appeared to have escorts coming and going all night based on the exiting conversations that constantly awakened us front door open to public didnt need to scan in. no desk clerk present had to disl a number and took forever to get there . Will never go there again
Stayed 1 night in Apr 2024

4/10 Poor

Anna

Business traveller
Liked: Staff & service
Disliked: Amenities
Staff were great. Facility was fine for just needing somewhere to sleep. Didnt bother with breakfast based on reviews. Main concern was safety. Numerous very sketchy men in the property that made me very uncomfortable. Druggies outside in the parking lot shouting and swearing so loudly at 3.30am. Sketchy men in the corridor, made me feel very uncomfortable. Poor sleep due to not feeling safe.
Stayed 1 night in Apr 2024

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this on Expedia. Knowing it’s a discounted hotel chain was the draw. Certain expectations come with booking with the chain Super 8. It’s fair to say none of those expectations were met. There was no one available at the front desk to talk to, or connect with by phone. The room wasn’t ready when we arrived. A person went to clean it, and was gone for approximately 10 minutes. When we entered the room, it smelled so strongly of cleaning solution, however elements of the room were not clean. We had bath towels but no hand towels or face cloths. There weren’t liners in the garbage cans. There was no shampoo. Thankfully the hot water was working. There was no breakfast in the morning, but we booked because of the free breakfast advertised. There was no one to speak to in the morning at the desk. We left our room keys in a basket, hoping we had checked out appropriately.
Stayed 1 night in Apr 2024

8/10 Good

linda

Stayed 1 night in Apr 2024

2/10 Terrible

Sandi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2024

2/10 Terrible

Razel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here if you can help it! This Super 8 is a disgrace to Wyndham. Lesson learned to not just trust the brand name but to read reviews before booking. This hotel should not be allowed to operate. It smelled like pot when you first come in at the reception. You have to pick up the phone at the reception to let them know you have arrived, then they ask you to wait to be checked in. Mind you, we came 2 hrs late from our check-in time. The hallway upstairs is very dark, dirty and there were garbage bags along the way, the room is very outdated, towels are stained, toilet does not flush well, there was a cigarette hole on the bed sheet, stains on the chairs. The only thing working was the TV although the bed was nice (not sure how clean the sheets are but had no choice but to rest). There were no towels, the receptionist had to deliver them when we came into our room and the room was not locked as well, it was kept open with the door latch. The curtain was so old and dusty, the aircon looked like it was about to give up. There was barely nothing for breakfast, bread, few apples and banans and yogurt kept at room temp. Juice machine broken, no water, coffee pot empty and looked like it has not been cleaned since time immemorial. The inside of the microwave at the reception area was gross. This hotel stay was traumatizing, we packed up right away after eating a piece of toast and hurriedly left the key card at the unmanned reception desk and never to return again.
Stayed 1 night in Mar 2024

2/10 Terrible

jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we liked about this property. We were on the first floor and the first thing you smelled when you entered the hallway was smoke and it was disgusting as all indoor places are now smoke free. The room was below par and we had to have our room key activated everytime we came back to rhe room. Then we found out that there homeless on the second floor. Stay away from this place
Stayed 3 nights in Mar 2024

8/10 Good

Moinuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience.
Stayed 1 night in Mar 2024

4/10 Poor

Tabitha

Travelled with partner
Disliked: Property conditions & facilities
Did not get the room we booked online. Then other hotel guests entered our room because they were given the same room. Luckily we werent naked and nothing was stolen as we had valuables with us. Ciggarette burns in the blankets. Icky red questionable stain on towels. So much floor cleaner I could hardly breathe (athsma). Staff was nice. Doing the best they could. Owner needs to up the standard on the cleaning staff though re: icky towels
Stayed 1 night in Mar 2024

8/10 Good

Laurie

Travelled with partner
Liked: Property conditions & facilities
Huge room! Great price
Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Alexzander

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was alright bed was decent.
Stayed 1 night in Mar 2024