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Reviews of Premiere Classe Boulogne - Saint Martin les Boulogne

Premiere Classe Boulogne - Saint Martin les Boulogne
11 rue de la Plaine Saint Martin, Lotissement du Blanc Pignon, Saint-Martin-Boulogne, Pas-de-Calais

Reviews

6.8
Rating 10 - Excellent. 81 out of 705 reviews" "
Rating 8 - Good. 255 out of 705 reviews" "
Rating 6 - Okay. 216 out of 705 reviews" "
Rating 4 - Poor. 103 out of 705 reviews" "
Rating 2 - Terrible. 50 out of 705 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

2/10 Terrible

Jon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room , no soap bathroom light not working, cold room and strong smell of cigarettes would not stay here again even if it was free
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Moniqua on 27 Nov 2023
Merci infiniment pour votre avis ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez Première Classe. Nous sommes impatients de vous accueillir à nouveau sur la Côte d'Opale

8/10 Good

Rachel

Travelled with family
Good and clean very basic ok for 1 night for 30 euros
Stayed 1 night in Oct 2023
Response from Moniqua on 27 Nov 2023
Merci infiniment pour votre avis ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez Première Classe. Nous sommes impatients de vous accueillir à nouveau sur la Côte d'Opale

4/10 Poor

Barrie

Stayed 2 nights in Oct 2023
Response from Moniqua on 27 Nov 2023
Merci infiniment pour votre avis ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez Première Classe. Nous sommes impatients de vous accueillir à nouveau sur la Côte d'Opale

4/10 Poor

Barrie

Disliked: Cleanliness, property conditions & facilities, room comfort
Has gone downhill
We have opted to stay here on short breaks but it has now gone down to just a hostel I am afraid, had to ask for towels floors dirty, no cover on bed (cold) and bins never emptied, we came on return and they were just the same. Rubbish flying everywhere. Outside also very unkempt, weeds everywhere although at least we had a quilt on the bed on return. Seems no attention or care taken. Really gone downhill.
Stayed 1 night in Oct 2023
Response from Moniqua on 27 Nov 2023
Thank you for your feedback. We are sorry that your stay did not meet the best conditions. Nevertheless, we would be delighted to welcome you at Première Classe during your next visit to the Opal Coast, taking into account your comments. Please rest assured !

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Moniqua on 27 Nov 2023
Merci pour votre retour, au plaisir de vous accueillir chez Première Classe lors d'un prochain séjour sur la côte d'Opale !

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good price!
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Return
Stayed 1 night in Sep 2023

6/10 Okay

Patricia

Stayed 1 night in Sep 2023

8/10 Good

Steve

Stayed 1 night in Sep 2023

8/10 Good

Robin

Travelled with family
Liked: Staff & service
It was very convenient
Stayed 1 night in Aug 2023

6/10 Okay

NIEL

Stayed 1 night in Aug 2023

8/10 Good

NIEL

Stayed 1 night in Aug 2023

2/10 Terrible

Stuart

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Worst stay ever. Disgusting room, poorly maintained, rough sleepers in the car park, people sitting smoking and drinking in the corridors. Avoid this place.
Stayed 1 night in Aug 2023

6/10 Okay

Kenneth, horseheath

Travelled with group
Disliked: Staff & service, property conditions & facilities
Room was clean and tidy. Receptionist was a good chap. Room had no soap. Tiny tiny bathroom. Outside the room on the stairs was a real mess of beer bottles rubbish bags and mess.
Stayed 1 night in Jul 2023

2/10 Terrible

Laurie

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
I would advise against staying at this property. The room I was allocated (27) was tiny, had ancient fittings, smelly and the surfaces in the room were filthy - coffee cup stains etc. The shower taps had no indication of hot or cold and took ages to balance. I had 2 dogs which when I fed them, the room smelled better - from the cans being opened! The receptionist was disinterested and bored. I did not stay for the breakfast, and left early in the morning after a poor nights sleep. The only adequate points were convenience, nice clean sheets and pillow cases - but the bedcover was stained. I wonder why any site has this place on their website - they all do!! - perhaps they ought to stay there? It was bad even for a budget motel. In hindsight I should have complained, but after travelling most of the day - I really wanted to just get a rest. Having said that - the thought of dealing with 'Mr Personality' at reception...really didn't appeal. If you are considering it - don't even if it is a bit cheaper.
Stayed 1 night in Jul 2023

6/10 Okay

Terry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money property, arrived very late but was greeted and checked in quickly. Convenient location when heading back to channel tunnel and pet friendly, would happily stay here again
Stayed 1 night in Jun 2023

6/10 Okay

John

Stayed 1 night in Jun 2023

4/10 Poor

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Mrs Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very tired hotel
Room smelt of tobacco, door to en-suite would not close. Shower head bracket broken. No toilet paper or towels. Had to go find them! Staff kind and apologetic!
Stayed 1 night in May 2023

8/10 Good

Martyn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
These hotels are not great, but their prices reflect this. If your room costs £30 then you reallt shouldnt expect much. I'm not a snob so I dont mind staying in a Premier Classe when I'm on a long journey in France. They're fine when you arrive late and leave early. Check in was easy on the machine at midnight, although the floor in the room was very cold. We left the heating on full overnight yet the room never really got hot.
Stayed 1 night in May 2023

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Stayed 1 night in Apr 2023

10/10 Excellent

Yolande

Stayed 1 night in Apr 2023

8/10 Good

Des

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for stopover
Good internet - clean room. Comfortable night
Stayed 1 night in Mar 2023

4/10 Poor

Mike

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never to visit again
Room was clean but there were stains on surfaces and a burn mark on bead spread it was noisy with both guest and road noise the light switch by the bed didn't work and the remote control had buttons missing
Stayed 1 night in Feb 2023
Response from Réception on 14 Mar 2023
Hello, Thank you for your answer, we take into account your comment so that we can always improve. We hope to see you soon, Sincerely

8/10 Good

Janusz

Stayed 1 night in Feb 2023

8/10 Good

Andrew

Stayed 1 night in Jan 2023

6/10 Okay

martin

Liked: Cleanliness
Disliked: Room comfort
Beware
Smoking - It is a hotel in France it seems they allow smoking in all rooms. Temperature - bring warm clothes, as room is not pre-heated for you and the heater is not adequate for the room. It will take all night to heat the room to 16C and then they turn the heater off at 8am remotely. Room access - similar to US motel design. No lifts. Front door does not lock. Maid access early in the morning without knocking.
Stayed 1 night in Dec 2022
Response from RECEPTION on 23 Jan 2023
Hello, Thank you for your response, We take your comment into account so that we can always improve. Hoping to see you again soon, Best regards

4/10 Poor

andrew

Stayed 1 night in Oct 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Small, Basic accommodation, best price in the area very clean
Stayed 2 nights in Sep 2022

6/10 Okay

Savino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff where pleasant and friendly, room was clean and tidy but the bathroom was very cramped for the average person.
Stayed 1 night in Aug 2022

2/10 Terrible

valerie

Disliked: Property conditions & facilities
After the hotel had been closed for 2 years expected to have been refurbished-no! Just repainted badly. The shower was falling off the wall in the shower cubicle. There were no shutters on the windows. Only positive thing was the new bed and bedding. Nearest junction on the A16 was closed.
Stayed 1 night in Aug 2022

6/10 Okay

Janet

Liked: Cleanliness
It serves the prupose
it's cheap, it's basic, it's right by the motorway. That's why I use it. But the internet is unreliable and on the morning of checkout it refused to let me sign in again, and no fresh bread at breakfast was rather annoying as well as unusual, no apology or explanation either. 5 euros for a very basic selection is fine but the choice seems to get less every time I stay. The car park surface continues to deteriorate and the area is way too small and cramped for the number of vehicles needing to use it and unless you arrive early you will not even get in. Staff are generally friendly and helpful on reception and rooms are clean but no luxuries or air con and depending on your neighbours can be noisy.
Stayed 1 night in Mar 2020

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Clean,comfortable ,reception very friendly,would definitely return again
Stayed 1 night in Jan 2020

8/10 Good

anthony

Liked: Staff & service
Disliked: Cleanliness
Needs updating
Check in went well.when we got to the room it smelt of stale sweat, the sheets were clean but the top cover smelt bad,the room had black mould in it,
Stayed 1 night in Dec 2019

6/10 Okay

Jim

Liked: Room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This is a budget class hotel. Absolutely adequate for our needs. 5 mins from the motorway, close to restaurants. It is clean and tidy and the staff if you need them are helpful and professional. We will stay here again as a stopover on our journey to our house in the Dordogne.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
For the price it was acceptable, probably could do with some updating in the near future.
Stayed 1 night in Sep 2019

6/10 Okay

Jane

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here on route South from Calais or before the morning ferry back to England. It's conveniently located, cheap and comfortable. There are no frills - it's a bed for the night and breakfast in the morning. We love that we can arrive any time of night, retrieve the key card from the machine and go straight in with our dogs. External doors so you don't have to go inside a lobby or to a Reception. No faffing about - get in and sleep! It's very cheap so if you're happy with basic then go for it. If you expect more, pay more.
Stayed 1 night in Sep 2019
Response from sophie on 9 Sept 2019
Dear Sir, We have read and understood your comment and thank you. We are delighted that the quality / price ratio you have agreed. Hope to see you soon in our establishment. Sincerely

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
An older style Premiere Classe with access to the rooms from the outside. Rooms themselves need updating. Shabby and grubby. Patches of mould in places, cigarette burn on sink, very dirty on the inside of the TV remote control holder, window shutter didn't work. The only plug socket is halfway up the wall next to the toilet/shower room door, so charging cables are left dangling and phones and iPads, etc, need to be precariously placed on the edge of the bed or next to the sink. I took a travel kettle but daren't use it for fear of knocking it and boiling water going everywhere. I've stayed in lots of Premiere Classes and this was not the worst. I stayed in one last year where the door kept coming open. But there are better ones. I don't mind tolerating them for a cheap overnight stop though. Positives this time were a friendly member of staff on arrival and a seaview!
Stayed 1 night in Aug 2019
Response from sophie on 9 Sept 2019
Hello, Thank you for taking the time to share your opinion. Being in a constant process of improvement, customer feedback are welcome. Hope to see you soon. Sincerely,

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Convenient location. Apart from that and the chinese restaurant across the road, I have nothing good to say about this Premiere Classe. the hotel is old, very tired and in desperate need of a refurb! No aircon, which adds to the experience too!!!!
Stayed 1 night in Aug 2019
Response from sophie on 9 Sept 2019
Hello, Thank you for taking the time to share your opinion. Although we would have preferred that your stay was more pleasant, your remarks are sources of constant improvement and we take note. Hope to see you soon. Sincerely,

2/10 Terrible

Baljit

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from sophie on 11 Sept 2019
Bonjour, Merci d'avoir pris le temps de partager votre avis. Bien que nous aurions préféré que votre séjour ait été plus agréable, vos remarques sont sources d'amélioration constante et nous en prenons bonne note. En espérant vous revoir bientôt. Bien cordialement,

6/10 Okay

Roy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely basic and noisy but it is premiere class what can I expect
Stayed 1 night in Jul 2019
Response from sophie on 7 Aug 2019
Dear Sir, Thank you for taking the time to give us feedback regarding your stay. We regret that the noise has affected your stay, and we apologize for the inconvenience. Hope to see you soon. Sincerely

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It’s budget but everything you need for a layover . Use of microwave made sure kids were fed also . Close to the swimming pool and auchan
Stayed 1 night in Jul 2019
Response from cristel on 3 Aug 2019
Dear Sir, Thanks for your comment, we are glad you enjoyed the location of our establishment. Hope to see you soon. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being greeted by the man at reception at about midnight as we had told the hotel we would be late. That was excellent.
Stayed 1 night in Jul 2019
Response from cristel on 3 Aug 2019
Dear Sir, Thanks for your comment, we are glad you enjoyed the location of our establishment. Hope to see you soon. Sincerely

8/10 Good

Helen

Liked: Cleanliness, staff & service
A clean but basic hotel, competitively priced. The room was cramped but 3 full sized single beds were provided as advertised. The ensuite of the room we stayed in was a little tired. Fine for one night when travelling.
Stayed 1 night in Jul 2019
Response from cristel on 3 Aug 2019
Dear Sir, We have read and understood your comment and thank you. We are delighted that the quality / price ratio you have agreed. Hope to see you soon in our establishment. Sincerely,