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Reviews of Rome Experience Hostel

Rome Experience Hostel
Via Statilia 31, Stazione Termini, Rome, RM

Reviews

6.4
Rating 10 - Excellent. 16 out of 60 reviews" "
Rating 8 - Good. 13 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 9 out of 60 reviews" "
Rating 2 - Terrible. 14 out of 60 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Daniela

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place doesn’t look alike the pictures. It’s old and dirty. I wouldn’t recommend it. The people from the reception are extremely nice.
Stayed 4 nights in Sep 2021

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

himanshu singh

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Leon

Stayed 2 nights in Jun 2021

2/10 Terrible

Jed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The realest
Overall very Poor.... The management Is immature and the staff miserable and resigned. The place could be great but they don’t want take feedback and would rather be ignorant and right. Inconsistent with the rules and overall lack of integrity so i don’t recommend for anybody who wants to have a positive experience in Rome. Save your money and go someplace else.
Stayed 13 nights in Sep 2019

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien buen ambiente y atención. Siempre te ayudan y están al pendiente de que estés bien.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Christina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not what you expect from a typical hostel, but their staffs are really nice and welcoming
Stayed 2 nights in Mar 2019

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and perfect to stay long time really.As work
I liked really i am relaxing and stay so good and happy.. They are friendly to hear your request and your comments. I like rooms and kitchen and quiet sleeping also with 8 person..
Stayed 6 nights in Dec 2018
Response from Anuj on 4 Jan 2019
Thanks a lot Ibrahim to stay with us .

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wow it was amazing to find this hostel and I spent 2 times in this place in summer and winter the rooms was good to sleep also if there others but so quite and good servers and friendly to talk and anybody can to cooking his meals anytime he wants.. And near from center and you can find all buses and Trams and metro..
Stayed 2 nights in Dec 2018
Response from Anuj on 22 Dec 2018
Thanks a lot Ibrahim :)

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it !
Love it !! Clean , comfort, value , excellent staff service ! Beautiful and breathtaking
Stayed 3 nights in Aug 2018
Response from Anuj on 22 Dec 2018
Thanks a lot :))

10/10 Excellent

Karim, Los Angeles USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Excellent place to say!! Clean , comfortable
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
When I arrived (3 pm) there was nobody there to let me in. I had to call and wait 30 minutes before I could get i to the room.
Stayed 2 nights in Feb 2018
Response from cri on 2 Mar 2018
there was the telephoe number......

2/10 Terrible

ANGEL, PUERTO RICO, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A POSSIBLE FRAUD / IT WAS A TERROR EXPERIENCE
When I arrived at the place I found 3 young people told us that they had taken them out of the place without any reason ... I did not take it for certain because I was not present in the events, and I presumed that they had done something bad and therefore removed them from the place .. even so call expedia.com and report it .. to my surprise after two days of stay we have been thrown out of the place, without just cause. He threatened us with the police. The photos are not the same as the offered. We locked the second night with a key in the room, restricting our freedom and attacking our life in the face of any fire, there is no perosonal after 5pm, they do not speak English or Spanish. The caretaker of the house is badly educated. The kitchen was closed at 5pm, which did not allow access to the communal area that corresponded to their offerings. The place smells like mites. By removing us from the place without just cause .. made a reservation to save a piece of meat in the refrigerator .. which if the kitchen was included as a communal area for use and enjoyment there is no reason for that determination because we pay for it. They threw us into the street in the rain, with packages and even accused us of trying to steal his cell phone. They caused an impact on our travel budget by increasing the relocation expense. We are concerned that other travelers like me and my friend are exposed to a place with that, are a danger (movie style) I DO NOT RECOMMEND THEM FOR NOTHING.
Stayed 8 nights in Jan 2018

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weak shower and cold water
Was very good just one problem showers is cold and weak in the whole place
Stayed 5 nights in Jan 2018
Response from cri on 2 Mar 2018
grazie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool view of the aquaducts
Haha really great to end up here by accident. Everything was clean and comfortable. The staff was soooooo nice they deserve a raise

10/10 Excellent

selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive rooms
Having stayed in hotels all over Italy leading up to this we were expecting a much lesser room for what we paid for it! However we had a massive main bedroom AND another tv/library room which was amazing!! The bathroom was unshared but was across the corridor, however we never bumped into anyone else! The breakfast was nothing exciting but enough to carve th hunger for a little bit! Lovely staff. Would recommend profusely!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended to anyone
Hard to find and no reception. And its was horrible feeling like taken movie. entering the empty building without anybody in the building. No address from the outside too.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
average
I booked it for four nights but they moved me for one night to another place which was far from center. After arguing with hotel manager why I was relocated I was told that room was overbooked and I was lucky that I didn't sleep in the street !!! The next three days I came back to first hotel and the room was clean and breakfast was free. Of course breakfast includes jam,cereals, chocolate ,milk and fruits. For cheese and ham you need to pay 5 euro more per day.

4/10 Poor

FengBao

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Free WiFi when stated free WiFi provided. No reception available at the time of check-in, had to ring all door bells to get attention from people.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura era sporca e non rispettava
Stayed 3 nights in Jul 2021

2/10 Terrible

Georgios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my worst hostel experience
I had one of my worst hostel experiences living in this place for 4 days this month. Rome experience hostel differs significantly from the pictures that are on the site, the most used mixed rooms that are very dirty and with only a very small fan for summer are not in the page. The room I slept on the 1st floor, was a very small space for 4 double beds, difficult to walk between beds sometimes, only a small fan, windows open all night having as a consequence very difficult sleep because of the car's lights reflected on ceilng and high beds and the very loud noise of the cars down the street. The outside bathrooms were quite dirty but in acceptable condition, but except from one their doors don't lock or they have some problem with the telephone shower. The worst thing about the hostel is definitely his rude personnel. You gonna hear small ironies about other guests, when they are not there, if for example they make more than the usual time to find the way that the door unlocks or make a simple mistake in something,some they don't even answer questions if you don't repeat it some times. During my stay it came that I had a problem, because I lost my credit card and i had to be more strict with expanses. On this night while paying i told the owner about this situation asking for advice only to hear afterwards silly jokes about my situation.The next day i was asked to leave because my bed was given to some guest before I had time to check in.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa esperiencia
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A SHAME! CHEAP IS EXPENSIVE! The first thing is that they received us without a mask and without any COVID measures. The photos are not real, from 10 years ago, the hostel is very old and half broken, for example the garden in the main photo does not even resemble reality. We arrived and the first thing they did is ask us for the money for local taxes and then tell us that they were taking us to another hotel building because there was no place there, it was the first lie, we took a 15-minute walk to another hostel, that is, more far away, without a garden and with another owner and more dirty rooms. They do NOT give anything, for towels you have to pay 2 euros, they didn’t put any soap or shampoo and I honestly don't even know if they put toilet paper or our roommate bought it, then every morning at 10:30 we were forced to leave the room for “4 hours cleaning" without giving us the possibility of choosing and being able to continue sleeping, the owner came in loudly saying that we should leave the room, nobody had explained anything to us previously. When we asked for the inconvenience to give us the use of towels, they threatened to cancel the reservation and leave us stranded at 10 at night. And they are not giving you keys for the room or for the building, they can suddenly run into your room without even knocking the door. The next day we called Expedía and they reimbursed us the money for the next two nights and gave us € 20 discount for the inconvenience.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Jun 2021

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地がよいホステルです。
スタッフの方がみなさん本当に親切です。部屋もきれいですし、安いのもありがたいです。とてもオススメです。
Stayed 2 nights in Jan 2020

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities, room comfort
Ganz schlimme Überraschung
Vorwort: Ich habe schon oft in Asien in Hostels übernachtet. Sowohl in gemischten Zimmern als auch reinen Frauen Zimmern.... Wie es so üblich ist waren es zum teil sehr einfache Unterkünfte die aber liebevoll gepflegt wurden. Hier habe ich 4 Nächte gebucht in einem gemischten Zimmer. Es waren 8 Leute im Zimmer. Recht nah an der Hauptstrasse und ohne Klima mit offenem Fenster sehr laut bis in die Nacht (Autos, Krankenwägen etc). Das Bad hatte tagsüber (zumindest wo ich es ein mal laaaange versucht hatte) kein warmes Wasser. Abends dann schon. Es wird abends kostenlos Pasta&Vino angeboten --> ich habe zwar nicht teilgenommen, aber in meinem Fall mit dem Ergebniss dass ich morgens in ein Badezimmer mit vollgeko***** Waschbecken mit Pastaresten begrüsst wurde - diese verblieben bis zu der Reiigung um 11 Uhr drin. Auch sonst wurde zB das Toilettenpapier nicht aufgefüllt oder es gab einfach keine Vorratsrollen und den Boden nach dem duschen durfte man selbst mit einem schlimm riechendem nassen Wischmop aufputzen. WLAN im 2OG war auch nicht so toll.... Ich weiss das die Qualität und Stimmung in Hostels extrem von den Leuten die dort bleiben und übernachten abhängt, aber es wurde sich allgemein extrem wenig gekümmert um Hygiene etc..... Letztendlich bin ich nach der ersten Nacht geflüchtet und habe mir ien nettes B&B in der Nähe gesucht, was meinen Urlaub noch einigermassen gerettet hat.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima e ultima esperienza in ostello. Unica nota positiva abbastanza vicini ai mezzi. Per il resto male male. Pulizia 0 acqua fredda in bagno. Dormitori e in generale si gelava. Un po’ rudi i capi.
Stayed 2 nights in Apr 2019

2/10 Terrible

Pepe, barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sé lo recomiendo a nadie, pero a nadie, solo quería volver a mi casa o ir a otro hotel, las habitaciones muy feas nada de lo que se ve en las fotos, absolutamente nada, no existen esas habitaciones, no limpian las mantas, no hay toallas, no hay baños en las habitaciones, tienes que salir de la habitación e ir a los baños que están fuera, horroroso por favor no vayan, está en un sitio muy feo alejado del centro a unos 20 minutos caminando, barrio sucio y triste. Ni se acerquen
Stayed 5 nights in Nov 2018
Response from Anuj on 22 Dec 2018
Sorry for the inconvenience you have had .

2/10 Terrible

robert, grenoble

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
en France on appelle ça UNE ARNAQUE. à éviter à tout prix si vous y allez en famille. vendu comme une chambre pour 3 et en arrivant le drame !!!!! un dortoir avec 16 lits en lit superposé dans 12 m2. les photos du site ne correspondent en rien à ce qu'il y a sur place. je ne sais pas si cet avis sera plublié, mais nous sommes très déçu. une chambre propre au vu du nombre de passage de personnes. une cuisine sale à l'image de " l'hotel " si on peut appeler ca un hotel. les douches , ça fuit partout. certaines ne ferment même pas à clefs. pour des étudiants c'est bien, en famille c'est pas envisageable.
Stayed 2 nights in Oct 2018

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Topi in gabbia
Quello che viene presentato sul sito al momento della prenotazione non corrisponde assolutamente alla realtà. Avevo prenotato un posto letto in una stanza da 4. In realtà le 3 stanze che ho visto sono dei veri e propri dormitori miseramente arrangiati. Eravamo in 10!!! Dieci posti letto in una stanza piccola, dove non si respirava e non c'era spazio per i bagagli, assolutamente inadeguata per quel numero di persone. Pulizie che lasciano a desiderare. Il personale è gentile e disponibile, ma non basta a compensare tutto il resto.
Stayed 2 nights in Sep 2018

4/10 Poor

Ferry, Heidelberg,Baden -Württenberg

Disliked: Staff & service, room comfort
Kein Hotel,HOSTEL-JUGENDHERBERGE.
Altes Haus mit rel. guter Ausstattung als HOSTEL(Herberge) auf 3 Etagen mit jeweils 4 Zimmer pro Etage und jeweils voll mit bis zu 6-8 Betten pro Zimmer. Stockbetten vorhanden und ca. Bett an Bett am Boden.Recht eng also. Die oberste Etage hat nur 1 Zimmer(Dachetage) mit 6 Betten.
Stayed 7 nights in Sep 2018

2/10 Terrible

Giulia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truffatori
Fanno vedere una cosa e poi ne danno un'altra. Uno schifo.
Stayed 1 night in Sep 2018

6/10 Okay

kirin, kr

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
테르미니와 가까운 호스텔
테르미니와 가까운 위치 경치 좋은 테라스 산 조반니 인테라노 성당과 가까움 카라칼라 욕장과 가까움 콜로세움 및 팔라티노와 가까움 Conrad 슈퍼마켓 이용이 용이함
Stayed 5 nights in Sep 2018

8/10 Good

Alessio

Isolare con l’esterno
Prima volta in dormitorio, abbastanza silenzioso per quanto riguarda gli ospiti peccato che la finestra della stanza affaccia su una strada principale pertanto si sentono tutte le auto ed autobus che passano
Stayed 1 night in Sep 2018

2/10 Terrible

hierunddort, berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die schlechteste Erfahrung, die ich mit einemHotel in den letzen Jahren gemacht haben. Schuld daran ist Expedia, die keine genügende Informationen im Voraus gegeben hat. Expedias Hotel Angebot in Rom ist schrecklich.
Stayed 3 nights in May 2018

4/10 Poor

ISABEL, SAO PAULO - BRAZIL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENDIMENTO INEFICIENTE, ESPAÇO MUITO MAL UTILIZA
FIQUEI HOSPEDADA NESTE HOSTEL POR 4 DIAS. NÃO EXISTE RECEPÇÃO NESTE LOCAL, APENAS UMA PESSOA QUE LIMPA O LOCAL TODOS OS DIAS DE MANHÃ ATÉ AS 14:00. FORA DESTES HORÁRIOS, NÃO EXISTE ABSOLUTAMENTE NINGUÉM. EXISTE UMA COZINHA QUE FICA TRANCADA E NINGUÉM PODE USAR....NÃO EXISTE TOMADAS NOS LOCAIS FORA ALGUMAS NO QUARTO, NÃO EXISTE UMA ÚNICA PIA PARA AGUA, APENAS AS TORNEIRAS DO BANHEIRO. SEM VENTILADOR OU AR CONDICIONADO.... POUCOS MÓVEIS E SEM FUNCIONALIDADE.
Stayed 4 nights in May 2018

10/10 Excellent

maria, san diego ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y buena atencion
Muy bonito, limpio, trato muy amable por Liliana muy segura la área muy sercas del metro y atracciones, restaurant fue muy grata nuestra estancia
Stayed 3 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
C luxury è il nome ma di lussuoso non c'è niente
Ho soggiornato 4 notti nel C-Luxury Palace di Roma in Via Statilia. Non mi aspettavo di andare in un albergo a 5 stelle ma nemmeno di trovare una soluzione ricettiva così deludente. All'arrivo non c'è nessun ricevimento se non al telefono; la camera, denominata "Junior Suite" si trova al secondo piano del palazzo senza ascensore, è pulita ma fredda e con il letto a castello, diversamente da ciò che era scritto in prenotazione. Il bagno è molto grande ma non ha la doccia! c'è una vasca idromassaggio che trovo inopportuna al luogo. Una finestra della camera ha la maniglia rotta, uno dei due lavelli del bagno perde abbondantemente acqua, non c'è un asciugamano per il viso e nemmeno il sapone! Sfortunatamente, avevo pagato anche per la colazione...sena infamia e senza lode il cibo ma assolutamente deludente il servizio, con una signora con le cuffie e la musica alle orecchie, dalla quale veniamo persino ripresi perché ci permettiamo di telefonare chiedendo come mai la sala colazione fosse ancora chiusa alle 8.15, dato che il cartello sulla porta della sala stessa riportasse l'orario con apertura alle 8.00. Insomma, DELUSIONE TOTALE. di Luxury, come citato nel nome, non c'è stato proprio niente!
Stayed 4 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
9 person i et rum !! Det siste gång jag går der nesten 23 minuter från Roma Termini till hotellen
Stayed 1 night in Mar 2018

10/10 Excellent

Nicolas, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau meublé de tourisme
Ravis de notre séjour à Rome au C. Luxury Palace & Hostel malgré une météo peu clémente. L’hôtel s'apparente en fait à un immeuble de meublés de tourisme, très bien décorés. Nous avons été accueilli à notre arrivée en fin d'après midi par une personne sympathique et parlant français qui nous a remis les clés et les codes d'accès. Nous ne l'avons pas revue de tout le séjour (3 nuits). Nous avons été logés dans la suite du 3e et dernier étage, avec une magnifique terrasse et un sauna. Nous avons été victime pendant notre séjour d'une coupure électrique (ne pas allumer le sauna et clim simultanément) mais le courant a été rapidement rétabli par le personnel contacté par téléphone. Il y a une belle cuisine équipée au 1er étage mais nous avons pris nos petits déjeuners et nos dîners dans le bar et la tratoria situés au coin de la rue, face de la Porta Maggiore (bons et pas chers). L’hôtel est idéalement situé à 2 stations de métro de la la gare Termini. La porta Maggiore est desservie par 5 lignes de tram et de multiples lignes de bus qui permettent de rejoindre très facilement les différents sites touristiques de la ville éternelle.
Stayed 3 nights in Feb 2018
Response from cri on 2 Mar 2018
Grazie

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera fantastica e posto pulito!
Response from cri on 2 Mar 2018
grazie

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
还可以吧
住过的比较奇怪的酒店，有多人的宿舍房间，也有单间的，别墅改的，硬件还不错，厕所洗刷间很别致卫生，但是找不到服务人员，没有前台，什么事情都是通过电话邮件，实话说airbnb服务也比这强啊，价钱不贵，性价比还算高
Stayed 2 nights in Jan 2018
Response from cri on 2 Mar 2018
grazie

4/10 Poor

Marisol

Liked: Cleanliness, room comfort
Disliked: Staff & service
Check in imposible
Muy mal, porque no hubo quien me atendiera en recepción, había un letrero que decía que llamara por telefono lo cual fue imposible porque no tenia linea de telefono, si existe una clave para entrar debian enviarla por correo, fue muy complicado porder comunicarme. Dice que se puede usar la cocina y eso no fue posible, solo daban una hora para usar la cocina. Creo que el lugar es precioso, pero tiene un problema de logistica.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

4/10 Poor

NA YEONG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mysterious hotel
NO RECEPTION. NO INTERNET. Only people you can meet in the hotel is only the customers, not the staff. But ironically room and toilet is clean. Maybe the price is low because there is no employee.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with nice staff
The room was big, clean and cozy. Staff was very helpful. breakfast did not include any protein. No eggs, ham etc. but a lot of sweet cakes which was a disappointment for me. Our room was really hot at nights..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement war hervorragend super eingerichtet
Wetter schön Unterkunft schön viel gesehen, Reise hat super gut geklappt,viele Menschen, Gehwege sind gewöhnungsbedürftig,Essen kann man gut in Nebenstrassen für wenig Geld

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel simples
Hotel simples porém próximo ao centro

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service