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Reviews of Hotel Fenicia

2 out of 5
Hotel Fenicia
Via Milazzo 20, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 185 reviews" "
Rating 8 - Good. 75 out of 185 reviews" "
Rating 6 - Okay. 39 out of 185 reviews" "
Rating 4 - Poor. 12 out of 185 reviews" "
Rating 2 - Terrible. 0 out of 185 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

mervin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small its for single person and there donthave enternet
Stayed 1 night in Jul 2020
Response from Khan on 6 Aug 2020
Thank you very much for staying here. And sorry for this inconvenience.

8/10 Good

Luo, Toronto Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very small and convenient very close to main Rome central station. If you are going to stay only a night it's very recommendable
Stayed 1 night in Sep 2019
Response from Rito on 17 Sept 2019
Thanks!

8/10 Good

Benedito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Rito on 16 Aug 2019
Thank you very much for staying here. Looking forward to see you again!

8/10 Good

Antoaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Rito on 31 July 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Steven

Liked: Staff & service, room comfort
Value for money
The hotel is pretty tired but it's got Wi-fi, Air con and friendly staff which is all you need. It's literally a stones' throw from Termini station so the location is unbeatable for the amount it costs. At the end of the day you get what you pay for, so if you're visiting Rome on a budget I would 100% recommend.
Stayed 2 nights in Jul 2019
Response from Rito on 27 July 2019
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly clean and comfortable
Perfectly clean and comfortable. The bathroom was probably the smallest bathroom we have ever seen - but it was functional and private and that is adequate for our needs. The Hotel is literaly less than 100 Yards from the Roma Termini Train Station and correspondingly centrally located to everything in Rome.
Stayed 6 nights in May 2019
Response from Rito on 20 June 2019
Thanks for your feedback. Looking forward to see you again!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return
Perfectly clean and comfortable. To be candid - the bathroom was extremely small. . . but it was private and adequate.
Stayed 5 nights in May 2019
Response from Rito on 3 June 2019
Thank you very much for staying here. Looking forward to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Rito on 25 May 2019
Thank you very much for staying here. Looking forward to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019
Response from Rito on 20 May 2019
Thank you very much for staying here. Looking forward to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location - 2 minutes from Termini station. Plenty of restaurants around. Room clean and beds comfortable. It is a basic hotel (2*), but if you look for a decent priced place close to Termini and can accept that it is 'not posh' then it is good option. Would consider going back if returning to Rome. No breakfast in hotel, but you have a super nice cafe only 50 meters away and you get a 'Croissant + Cappuccino' there for €2.40 (and it is very tasty - as good as a typical Italian breakfast can get).
Stayed 4 nights in Apr 2019
Response from Rito on 23 Apr 2019
Hello, Thank you very for staying here. Looking forward to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the main terminal in Rome which is extremely handy and there is plenty of dining nearby. The only drawback was the room was a little noisy as the walls were very thin.
Stayed 3 nights in Mar 2019
Response from Rito on 22 Mar 2019
Thank you very much for staying here. Looking forward to see you again!

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location near the station, good value for the price. No problem with stay.
Stayed 2 nights in Feb 2019
Response from Rito on 14 Mar 2019
Thank you very much for staying here. Looking forward to see you again!

6/10 Okay

Verified traveller

Could not fit 2 pieces of luggage & 2 adults in the elevator. Cob web over the TV. Reddish stains on the balcony floor. This last concern was never addressed by the GM.
Stayed 6 nights in Sep 2018
Response from Rito on 16 Oct 2018
Thank you very much for staying our hotel!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Roma Termini. Breakfast is a voucher for place up the street for coffee, juice, pasteries.
Stayed 1 night in Oct 2018
Response from Rito on 9 Oct 2018
Thank you ver much for staying here. Looking forward to see you again!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, very clean
The good: 1. Very clean. Contrary to some other reviews I read, our room was cleaned every day during our stay (we were there 4 nights). 2. The location is very close to Roma Termini, just a few minutes walk away. There is a nearby cafe you can get breakfast, and plenty of restaurants in the immediate vicinity. There are also a couple grocery stores in the Termini itself. 3. The price/value. Including the city tax, we paid $92/night. Not too bad IMO. 4. It was super quiet. We had a room facing the courtyard and not the street, so maybe that's why. While our room was right by the entrance, we didn't find the noise to be noticeable. The not-so-good: 1. Check-in. The lady who checked us in had some trouble locating our reservation. 2. Wi-fi. It was pretty slow in our room, maybe because we were by the entrance. Overall, a pretty good stay. Certainly wouldn't mind staying here again if I were in Rome. Definitely recommend
Response from Rito on 2 Mar 2019
Thank you very much for staying our hotel. Looking forward to see you again!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and hospitable
Simple, no-frills hotel adjacent to the Rome Termini train station. Staff were exceptionally friendly and helpful. WiFi was strong and free. Good value for the price, actually.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired, older place. Room was tiny, stuffy, and odd-smelling. Not a good value for the price.

8/10 Good

christophe

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is well located, just by Termini station. 10 minutes walk from historic centre. The only think was the occasional foreign hair on the bed sheets.

10/10 Excellent

Paris, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small hotel, comfy and clean. Very easy to get to from the train station. Not really the best part of town.
Response from Rito on 12 July 2016
Thank you very much for staying our hotel. Looking forward to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Roma
Place next to Roma Termini and many great restaurant surrounding it. The guys at the counter were great they provided the best advice they could on where to go and how to go. Rooms were great but usually noisy as it is directly above a restaurant. only complain the toilet for my 1st night was horrible (a double room) and the lift anyone who need to wear clothes with double XL will find it challenging. but the stairs are fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
My only complain was the air conditioner did not work at all, and it was very hot even in April. Please fix the AC. Other than that, everything was great. Staff were friendly, room was clean and breakfast was decent. The location was good. Take water bus line No.2 from the dock D in front of Venezia Santa Lucia Station, and get off at Academia, then walk 3 min. Be aware you need to check in at the different hotel across the street.

8/10 Good

Gary, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
For sure
Front desk is very helpfully staffed. Our 1st two nights were in a room near the front desk with a very tiny bathroom but once another room became available on the 4th floor, we were able to change rooms, this was better for noise and bathroom was much larger. Location is great being close to the train station and within easy walking distance to must of the sights in downtown Rome. Restaurants close by, we ate breakfast across from the train station most mornings.

8/10 Good

Blaine and Jill, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Central Train Station in Rome.
When you are looking for the hotel, look for a small flag displaying the name of the hotel. Then below it, there is a place to buzz to get in the building. It is on the second floor. The staff was friendly and our room was very clean and quiet. Enough room to place our gear (backpacks). The bathroom is a bit small, but most of them are, but it was also clean. If you are a heavy person or overly tall (taller than 6' 2"), then it will be a tight fit, otherwise you should be fine. We took the 3 Euro breakfast that was a small cafe around the corner which provided good coffee and tea, a juice and a fresh pastry. Fine for us. Great location if you are taking the train. It took us 5 minutes to get to the Central Station (Termini) but if you walk slow it might take you 10 minutes. Overall a fine stay for us (1 night). Yes I would recommend it to our friends.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay near Roma Termini
I would recommend this hotel and/or stay here again. It's not a luxury hotel, but it more than met what I was expecting (clean, good water and a/c, good service) and I enjoyed my stay. The hotel is near the transportation terminal on the second floor (American counting, 1st story European), which is convenient. The neighborhood is not the best, but that will be true for any hotel around the station. To get in, you buzzed the desk (24 hour) and they let you in without any questions. The desk person sees you immediately on the second floor. Hotel amenities: Great A/C! It took me a bit to get a hang of the remote, but this was one of the best A/Cs at the Italian hotels I stayed at (stayed in 5 total). The room seemed clean to me. There is a phone, TV with about 40 stations, desk, small window, and some cabinets. No clocks. The bathroom and especially the shower were small. There was an adequate amount of soap, toilet tissue, and towels in the bathroom, and I didn't have any problems with hot/cold water or the water pressure, which was an issue at some other hotels I had stayed in. Hotel service: I was given a room with a double bed for the same price as the single bed I had booked just because it was available and the clerk thought it would be more comfortable for me. The clerk also kindly agreed to do a wake-up call for me and didn't seem annoyed at me asking/reminding him three times about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Hotel Fenicia isn't a four star hotel because it lacks some amenities such as a public computer and buffet breakfast, but it has everything one needs for a comfortable stay -- a decent sized room, comfortable beds, a refrigerator, a safe, free internet, free air conditioning, and 24 hour front desk service. Housekeeping is great. Rooms are cleaned promptly. The bedding is changed daily which is more frequent than many hotels in the USA. The linens are fresh and the bath towels are large. The front desk personnel carry luggage to the room and explain how the keys operate. The gentleman who works in the evening is particularly friendly and helpful. He arranged for an early morning taxi driver and made sure he arrived at the hotel promptly. The neighborhood does have some individuals who hang around the streets, but I was never approached or felt unsafe. Travelers need to be more concerned about pick pockets on the subway or at tourist attractions than about encounters while walking the streets near the hotel. There are a number of great restaurants near the hotels (the Florian in particular is fantastic)as well as a grocery store. The hotel is very close to the train and metro stations, but located on a side street so there isn't a lot of traffic. My room was located very close to a restaurant, but the noise was minimal because I kept the windows closed and ran the air conditioner whenever it became noisy. Overall, the hotel is a great value.

6/10 Okay

Mimi, Berlin

Liked: Cleanliness, staff & service
Cheap hotel near Termini station
The hotel itself is good. Room was small but clean. Noise insulation is bad though. You can hear people walking and talking in the hallway anytime someone is buzzed in. The location is right behind the central train station. The area is a bit sketchy at night, watch out for pickpockets around the station.

4/10 Poor

Steven L., New York NY

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient but not the best/ safest location
The location is extremely close to Termini (Central Station). The staff is very nice. Other than that, there's nothing else positive I can say about the hotel. The location is sketchy & full of homeless people. The hotel is location on the 2nd floor of an old building - on a quiet dirty street. You need to buzz the bell in order for them to let you in. The rooms are superficially clean & not comfortable. You can still see a bit of dirt & hair on the floor. The walls are paper thin. You can hear your neighbor's conversations clearly. At night, you can hear the garbage trucks outside very well even with the window shut closed. Also? the room has only one outlet to charge the my phone. The bed is ok but not all that comfortable. The blanket felt dirty so I just used the white sheet instead. Overall, I wished I paid an extra $10-$20 euros for a better hotel. You amount you save it's not worth a good night sleep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Real close to Termini Station. Friendly staff.

10/10 Excellent

a traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient
well-located, clean, with friendly staff, somewhat cramped but still functional room

8/10 Good

Ron, Upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short block and a half from Rome Termini Train sta
the hotel was fine. Nothing too fancy and a bit small, but clean and comfortable ... even a tiny balcony! Very little hot water pressure in the shower was my only real complaint. Staff was very polite and helpful. The location could not be much more convenient. Less than 5 minute walk from Termini Train station in Rome ... trains and Metro meet there. We would definitely stay there again. One of the few real bargains we found on our European trip.

6/10 Okay

Karen, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Last night in Rome
We stayed here for one night before our flight out of Rome in the morning. It is close to the train station and easy to find. The neighborhood is perfectly fine, but anytime you are near the station, it is less desirable. That being said, it was safe and the door to get in is monitored and easy to use. The guy at the front desk is nice and courteous. He even let us pick which room we wanted which was a big plus. The rooms are very clean and the bathroom and shower were clean and nice. Only big complaint would be the hardness of the bed. It was like sleeping on a concrete floor. But for 80 Euro, what would you expect. I was not really able to get to sleep on that bed, but it served the purpose. Easy to leave in the morning. I wouldn't want to stay here for too many nights, but for what we needed, it was clean, it was cheap and it was safe.

6/10 Okay

Dave, North Carolina

Liked: Cleanliness
Great for one night
Hotel was located in the same building as two other hotels, each floor was a different hotel. The check in for the Fencia was on the second floor, and the rooms on the fourth. Overall just a room, nothing special, okay for one night if catching a train the next morning, or getting in late. Big negative, the AC was very poor, and did not cool the room adequately.

8/10 Good

Seasoned traveller, Singapore

Liked: Cleanliness, staff & service
Great location
Hotel was slightly difficult to find as there were no clear signs on the main door. Make sure you go to the 1st floor where the reception is, who was very helpful by the way. Close to many eateries and right next to the Termini station which makes it super convenient. Room was small. This hotel is more like many different apartments converted to individual hotel rooms. The private shower did not work very well, bursts of cold and hot water. Stayed for just a night as had to catch an early train to the airport. Overall a good stay.

8/10 Good

KPW, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with decent amenities. Very good value for money considering the way hotel rooms are in Rome. Very good location near the Termini railway station with grocery stores and restaurants nearby. Would stay there again if I went to Rome.

6/10 Okay

L.M., Ontario, Canada

Liked: Cleanliness, staff & service
Close to Termini
This hotel met our expectations for our one-night stay before heading on a Mediterranean cruise out of Rome. It is a basic hotel, but we found it to be clean and roomy enough. The location was excellent - about 2 blocks away from Termini station. It was maybe about a 10 minute walk from the station carrying all our luggage. The elevator at the hotel was TINY so we chose to walk our bags up to the second floor instead. The staff at the front desk were friendly and didn't mind storing our luggage for us while we toured around Rome the next day. The hotel seemed very secure, as the main doors were locked at all times and you had to buzz the front desk in order to enter. We were happy with our choice to stay at this hotel: clean, affordable, and conveniently located.

10/10 Excellent

BD, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Very good value. A couple of minutes walk from Termini Station. Rooms small but clean with modern bathrooms. Staff cheerful and helpful. Termini is not the best location for sights and socialising, but a great transport hub.

8/10 Good

Chase's nanny, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel, close to station
Clean, comfortable hotel suitable for couples or singles. 2 min walk to station and cafes (great for breakfast).

10/10 Excellent

Susan, Seattle, WA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Nice and Convenient!
We stayed at this hotel on our way back to the US from Sicily. Close to Termini so very convenient. We were a bit skeptical at first however we found the hotel staff to be very friendly and helpful. Our room was small however it was very clean and for a short stay it was just perfect. Wifi worked wonderfully and there was even a mini-fridge in the room. Our room was on the street side so it was a bit noisy at night however for the price and location, it can't be beat! Would definitely stay at Hotel Fenecia again. My daughter and her husband stayed for 4 nights and their room was a bit larger and not on the noisy street so there are options! Restaurants and coffee house just down the street were very nice as well.

8/10 Good

CM, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel very close to Termini station
Nice little hotel, close to Termini station, within walking distance of all main sites / attractions. The room was small ( which I expected), but comfortable and very clean. The bathroom was incredibly tiny, but clean and functional. Hotel staff - nice and friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

P.Ng, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice affordable little hotel located near the main Rome train terminal. Surrounding neighborhood can get a bit rowdy at night but the experience has been positive. Room was a little small but sufficient for 1 person's stay. Staff spoke English and was at all times, very helpful with tips and advice.

6/10 Okay

Mary, San Francisco

Liked: Staff & service
Disliked: Room comfort
Good location but small room and noisy
Hotel is right by the termini station but rooms are super small (a queen bed and two check-in luggages basically takes up the entire room leaving a small trail to get from door to bathroom) and bathroom is even smaller (a stand-up shower, toilet, and sink. No bidet and no vanity). I am sure this is throughout the hotel but since Fenicia shares building with two (possibly more?) other hotels it is extremely noisy throughout the day and walls are paper thin. It will be near impossible to sleep in past 8:30am due to the constant footsteps, banging, vacuuming, doors slamming, etc. Also you must turn in your key to the reception when you go out - very inconvenient.

10/10 Excellent

MV, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, mediocre location...
The hotel itself was more than worth its rate... It's located near the Termini train station, so it's great for people who use public transportation, though less so for those who like walking everywhere. The room was clean, comfortable (more than enough room for two suitcases), a nice shower, and not too loud (especially after you close the window). It also has a safe (ours was actually not working since it had no battery) and a (slightly leaking) refrigerator, but I'm sure both would have been fixed if we needed them and asked.

10/10 Excellent

Lee, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location as very close to Termini.
Great location, value and friendly helpful staff. This is a great choice for anyone looking for a cheap and cheerful hotel. Very basic facilities but we had what we needed for our city break!

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

8/10 Good

Matthew, San Marcos, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to major public transport
This hotel was a perfect hopping pad. Very close to major transportation including Termini Station and major Metro stops. It is on a one-way street and you do not get too much street noise. Although there is wifi, there is also a public laptop. I do not recommend using it. It is too slow (I was able to load a website on my phone faster that the laptop using the same wifi). It might have a virus, I would not trust it with USB sticks or putting any of my personal information in (user names and passwords for banking, email, etc). I just used it to check flight information. Breakfast is a croissant and a coffee (need to pay extra). I would recommend this place to friends and stay here again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fair value for money
Great location, close to the train and Metro station. Well priced for the quality of the room. Everything was clean and comfortable. The only complaint was our room was close to reception and we heard everyone arrive and leave during the night. That probably wouldn't have been a problem with other rooms

10/10 Excellent

Siladitya, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
We were offered fantastic service at the hotel. The rooms were comfy, a bit small but considering the cost and the location, it was a great tradeoff. Would definitely recommend it to anyone visiting Rome for a quick trip. Also, being very close to Termini station, access to public transport was very easy. Hotel staff was nice and very accomodating.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, lo recomiendo. Buena relación calidad-precio. Repetiría.
Stayed 4 nights in Nov 2019
Response from Rito on 12 Nov 2019
Grazie!

8/10 Good

Hyosup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk 직원들이 친절하고, 방, 침구, 샤워실, 모두 청결하여 만족함. 방과샤워부스가 생각보다너무 작아 다소불편함을느꼈으나, 로마에서 숙박비의 가성비로 볼때는 이해될수있었음. 도심에있는 주변관광지도 대부분 지하철또는버스로10분에서15분거리에 위치해 아주편리하였고, 그리고 호텔주변에 다양한 식당도많아 식사하기에도 좋았음. 로마역에서걸어서5분거리에위치하며 식당과가게들이 많아 ,사람들왕래가많아서인지 치안과안전에 문제는없었습니다.
Stayed 3 nights in Oct 2019
Response from Rito on 2 Nov 2019
Thank you very much for staying here. Looking forward to see you again!