Triple Room
Check availability

Reviews of Contessa Arrivabene Antica Dimora

Contessa Arrivabene Antica Dimora
viale tito livio 28, Rome, Lazio

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 186 reviews" "
Rating 8 - Good. 58 out of 186 reviews" "
Rating 6 - Okay. 16 out of 186 reviews" "
Rating 4 - Poor. 8 out of 186 reviews" "
Rating 2 - Terrible. 5 out of 186 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

COLETTE

Liked: Staff & service, room comfort
Disliked: Cleanliness
Very nice staff—-pleasant, thorough, efficient, accommodating. Room was spacious although smelled a bit stale.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This guest house is very unique. The rooms are beautiful, it's in a nice quiet area, breakfast is very nice and staff are helpful.
Stayed 3 nights in Aug 2019
Response from Reception Staff on 28 Aug 2019
Dear Guest, Thank you for your words. It is very important for us that our guest's experience are shared and reading such a good review is very rewarding for us, as we always try to give our best in this work. Thank you for appreciating our rooms, location, breakfast and staff. We hope to welcome you soon again! Best Regards, Reception Staff

8/10 Good

Bo, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Roma
Located in a top notch residential area in Roma west, 5 mins drive to Vatican City which is very convenient for travelers. This service apartment/villa is clean and staff is friendly and helpful. Interior deco seems a bit dated but the suit we have was still roomy and comfy.
Stayed 2 nights in Jul 2019
Response from anna maria on 22 Aug 2019
Dear Mr Bo, thank you for taking time to write a comment concerning your stay with us! All the mansion was renewed 5 years ago in art deco style, all the fortinture and decoration are from the 20s. Hoping to welcome you again in the near future, we wish you Best Regards Il Burcardo Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jun 2019
Response from Reception Staff on 23 Aug 2019
Dear Guest, Thank you for your positive review regarding your stay with us. We wish to welcome you again soon at our Antica Dimora Contessa Arrivabene. Best Regards, Reception Staff

8/10 Good

Oliver

Liked: Cleanliness
Homely B&B
Arrived late at night and had to pick up key at reception which was unmanned. Room was close to reception. Bathroom very tired. Breakfast awful. Very homely however but service not great. Room was good size but freezing. WiFi code wasn’t provided so unusable until morning. Restaurant unmanned and dishes from previous diners still there.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectations, perfect for a ROMA stay, price very reasonable. In general highly recommended.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 9 nights in Mar 2019

8/10 Good

A, london

Liked: Cleanliness, property conditions & facilities, room comfort
lovely hotel. close to the Vatican, further away from Rome city.
Stayed 3 nights in Jan 2019

10/10 Excellent

Jeff&Grace, Tennessee, U.S.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we discovered quickly that our bed had broken slats and slumped on one side. We pointed this out to the staff and immediately were given the best room in the hotel for the next ten nights. The hotel was gorgeous with its own private gardens, marble staircases, crystal chandeliers and Art Nouveau paintings...a true testament to Italian style and quality. On New Year's Eve, we welcomed a brand new year from the room's iron balcony, listening to fireworks going off in three different directions! The staff was courteous, spoke perfect English, and were helpful in arranging our pickup for the airport. The continental breakfast was delicious, and the ambiance on the rooftop terrace was priceless...I miss my morning multi-grain and almond croissants and "Americano Coffee". An unforgettable experience in the Eternal City...thank you!
Stayed 10 nights in Dec 2018
Response from anna maria on 22 Aug 2019
Dear Mr Jeff and Ms Grace, thank you for writing such a nice comment, comment like yours always encourage our effort. Hoping to welcome you again in the near future, we wish you Best Regards il Burcardo Staff

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a honeymoon.
Very Clean, lovely rooms quiet location with great local restaurants.
Stayed 5 nights in Oct 2018

10/10 Excellent

sangeeta, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel and the family room we booked. Was just perfect for our family of 5. The breakfast on the rooftop was very pleasant and the staff were very polite and friendly. They have beautiful baroque style art everywhere making the atmosphere really special. We will definitely come back here if we visit Rome again.
Stayed 2 nights in Jul 2018

8/10 Good

Roy, Bloomington, Illinois US

Liked: Cleanliness, staff & service, property conditions & facilities
Charming Decor in a quite neighborhood
I wanted a hotel that had the charm of an old Italianate home and this hotel delivered just that. Love that it was in a neighborhood and not in the crowded city. The staff, especially Marge, were courteous and helpful. My room was comfortable and the restroom was modern and very nice. Beautiful place!
Stayed 6 nights in Jun 2018

8/10 Good

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities
Unconventional yet convenient
Small, personal, unusual decor, lovely staff and very friendly ambiance. Good value
Stayed 3 nights in Jun 2018

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a couple.
It looks rather posh. Nice and quiet area. Walking distance to Vatican. Breakfast on a rooftop included.
Stayed 1 night in May 2018

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful, elegant hotel, very friendly staff, we could not enjoy breakfast because had to leave before 8 am
Stayed 2 nights in Apr 2018

8/10 Good

Marvin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initially, I was worried about the location as I thought that it would be too remote. But, that was due to my ride there going pass many of Rome's iconic sites excluding the one which is closest to this hotel - the Vatican. On reflection, this place may not be ideal for someone who is elderly or with mobility problems as the pavement leading to the hotel is narrow and there is an incline. On check-in, the staff were polite, helpful and I receive a city map and she was kind in showing the best routes to see the main attractions. While I didn't catch her name, all the staff at reception and in the kitchen seemed very nice. I stayed in the Jordan room - admittedly, this was my first vacation, so some may find fault in the things I thought were good, but, all in all, I liked the room. It was a good size, well decorated and, with a mini fridge, safe and this room's door leading straight outside where there was a seating area, it was ideal for me as a solo traveller (a couple may like this room too) Can't really comment on the free breakfast, as I keep things simple. But with the buffet including biscuits, cake, yoghurts as well as eggs, pastries, other standard breakfast items, there was variety.
Stayed 3 nights in Jan 2018

6/10 Okay

jo, manchester

Liked: Cleanliness, staff & service
Disliked: Room comfort
Looked better in the photos
This is a quirky little hotel. It looks far grander in the photos. The furnishings and decor are a little on the cheap side. Our room was dark and had few facilities. On the plus side the staff were lovely and breakfast on the roof was good
Stayed 2 nights in Nov 2017

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities, room comfort
Be sure to bring your own safe!!
I am sure you will not like what I have to say about the staff at this hotel. They are well organised thieves. First of all, the hotel is amazing! We were having a great time. We stayed for 2 nights while seeing the sights in Rome and enjoyed it so much, we booked another night when we were ready to depart. Things really got ugly this time. Julia and her accomplisses, entered our room and stole my wallet and camera. I am in the process of lodging a compliant with the proper authorities. At the very least, I want them to loose their jobs and be barred from ever working in the industry again. I have proof of their acts.
Stayed 2 nights in Aug 2017
Response from Veronica on 14 Nov 2017
We have already handed the case to our Lawyer who will shortly make a complaint about slander and defamation against the client. The client who claims to have evidence has never reported anything to the competent authorities before leaving the Mansion, nor has he complained to us during his stay. The client has never denounced anything to the competent authorities, until today, two months after his stay. We would like to know, on all these issues, how espedia has admitted the publication of such an infamous comment and that it hampers the name of a structure it has been working with for years.

8/10 Good

Steve , Rickmansworth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! 20 minute walk to Vatican.
Everything from the flight, hotel, trip was perfect apart front the return shuttle back to the airport was 40 minutes late. Unacceptable, but was informed by the hotel, via the driver, that he was running late.
Stayed 2 nights in Oct 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

wendy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet hotel in residential area.
Was recommended this hotel by a friend and although it was slightly further out of the city centre than I anticipated this meant it was lovely and quiet after hectic days in the city. Our room was huge and beautifully decorated in traditional Italian style with lovely parquet flooring and glass chandeliers making it feel very luxurious at an excellent price. Breakfast served on the roof terrace was very good with regularly replenished pastries and cold meats and cheese and coffees made to order. The staff were very helpful but not intrusive. If you don't mind being away from hustle and bustle and are happy to walk 25 minutes down to the Vatican, then I would thoroughly recommend.
Stayed 3 nights in Sep 2017

8/10 Good

Dawn, N.Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
First night in the garden room, not up to standard. Staff moved us into the main building next day and it was lovely, from then on the experience was good. Staff were very helpful and pleasant especially Julia on reception. The breakfast was enjoyable on the rooftop terrace with really good coffee. Close to bustop into town but metro quicker into town if you are prepared to walk. Really enjoyed our stay and would return.
Stayed 3 nights in Sep 2017

10/10 Excellent

Jose, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the staff are very helpful.
We have a great experience. Close to niece restaurants, 25 minutes walk to the Vatican.
Stayed 2 nights in Jul 2017

2/10 Terrible

Amy, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the pictures
After viewing photos online we were excited for our stay- unfortunately upon arrival we were immediately disappointed. Our room looked nothing like the pictures. It was extremely dirty, had no AC, 2 lights that flickered throughout the night, 2 outlets and lastly the bathroom walls were full of mold. We all suffered from many many bug bites during our stay
Stayed 2 nights in Jul 2017

10/10 Excellent

Fotios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay,in our honeymoon trip ,the breakfast in the terrace is so nice in the morning ,clean and tidy rooms , local area is fantastic ,the restaurant next to the hotel is really good, definitely going to stay again in the hotel again
Stayed 3 nights in Jun 2017

8/10 Good

Mike, virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
This hotel is located in a nice and quiet residence area. Bus station is about half mile walk from hotel and metro station is about 15-20 minutes walk and if you are in the metro station , you will have access to many city attractions. The hotel staff were very helpful. The hotel was very quiet. The only missing item was a table clock to make sure you will get up on time. Overall, it was a pleasant stay.
Stayed 4 nights in Jun 2017

10/10 Excellent

Sharron, Weymouth UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
The staff were very welcoming, they were extremely helpful and friendly nothing was too much trouble for them ... the rooms were exactly as the photos showed on this site roomy and clean ... would definitely stay here again.
Stayed 3 nights in May 2017

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small boutique hotel
Everything here is really nice: the location, the look-and-feel of the hotel (grounds/garden, rooftop breakfast area, room decor). The one thing about our room: we were in Zelda which we assume was at one point a double room separated by a door. That door has been replaced by essentially a plank... This means that everything that happens in the other room can be heard. Conversations, bathroom usage, "you-know-what"; it is like you're in the same room. We very much recommend the hotel, but I would be cautious with the Zelda room. Oh, and the wifi was terrible...

10/10 Excellent

Jasmeen, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Vatican
This was a great hotel. The staff was really nice and helpful, the rooms were clean and large. The breakfast was on the rooftop with a nice view. Food places were nearby within walking distance and the location is close to the Vatican.

8/10 Good

Jane, Berkshire, England

Liked: Cleanliness, staff & service, room comfort
perfect base for exploring
From the moment we arrived we were treated like friends not customers. The small number of staff meant that we got to see the same faces every day. They were very helpful with giving directions,advice and tips on the best way to see the city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly boutique hotel.
Hotel is in a quiet residential area. Checking in was efficient and staff were extremely helpful and informative. Our room was on the 2nd floor (no lift) and was spotless. Bed was very comfortable, and we slept soundly for the three nights we were there. Breakfast was served in an enclosed roof top terrace and consisted of rolls, pasties, cold meats, yogurts, cake, plenty to set you up for the walk down the steps to the bus stop! When we return to Rome we would return to this hotel. A very enjoyable experience.

10/10 Excellent

Marcellne B, Fairbanks, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing staff
We were in Rome for 12 days to celebrate our 25th wedding anniversary and our stay at the Contessa Arrivabene made it wonderful. The Staff was very professional ,welcoming and treated my husband and I if we were favorite guests! Breakfast each morning was delicious and the expresso's were perfect every time. Our room was beautiful and kept immaculately for us daily. We can't wait for our next trip to Rome and will definitely stay with them again.
Response from Vanessa- Reception Staff on 3 Dec 2016
Dear Guest, we wish to thank you for your kind review. We are really happy to read you loved your stay and we do appreciated you enjoyed yourselves meeting our staff. We wishto see you soon. We remain at your complete disposal. Best Regards,

10/10 Excellent

Wayne, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The Antica Dimora Contessa Arrivabene is a lovely art deco themed hotel that is a feast for the eyes. Our room was very large compared to other hotels I have stayed at in Italy. The staff are very friendly and nothing is too much trouble. The hotel is situated at the top of a hill, but it is only a short walk to the bus stop or a 25 minute walk to the Cipro metro station.
Response from il burcardo staff on 15 Nov 2016
Dear Mr Wayne, thank you for you nice comment! hoping to welcom you again in the near future, we wish you Best Regards

10/10 Excellent

Kong, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb comfort, good location
The hotel was only booked a day before arrival, the location is not right in the centre but in the local suburbs this does not make it hard to access with the closest metro stop being a 15 minute walk. The room we had was spacious with a connected lounge area and small terrace. If you dont mind a short walk a superb place to stay and we felt much nicer than staying in the centre.
Response from il burcardo staff on 15 Nov 2016
Dear Mr Kong, thank you for your nice comment, our villas was built in the 20s so the rooms at that time were very spacious, we have tried to mantain the beauty and the atmosphere of the building. Hoping to welcome you again in the near future, we wish you Best Regards

10/10 Excellent

Janette, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Antica Dimora Contessa Arrivabene is a lovely hotel. Our room was stunning and very very spacious. Breackfast on the terrace was a delight, the choice of food to eat was plenty. The staff where very nice and helpful.
Our room at Antica Dimora Contessa Arrivabene
Response from il burcardo staff on 15 Nov 2016
Dear Ms Janette, our mansion is a guest house not an hotel. For that reason we do not have a bar inside the structure. Hoping to see you again, we wish you Best Regards

6/10 Okay

David, Wales

Liked: Staff & service
Small, quiet hotel
The room was quite basic and the hotel amenities were limited, but was it comfortable and quiet.
Response from il burcardo staff on 15 Nov 2016
Dear Mr David, thank you for sharing with us your comment. We understand that the spaces are too small, unfortunately the spaces and the neighborhood don't allow to built up a biggest structure for the breakfast. We hope that our staff and our warm hospitality could you forget this inconvenience. Best Regards

6/10 Okay

Barbara, Oceanside, California

Liked: Staff & service
Beautiful, but a few challenges.
PROS: Lovely B&B! Fabulous staff, friendly & helpful! Pretty decor. Great breakfast. CONS: Hard mattress. No ventillation in our basement room, so it was a bit "musty" smelling. (Windows open, but awful mosquitos) A significant taxi ride from the sight seeing area. Few restaurants withing walking distance. LOTS of stairs to contend with! Not good for anyone with mobility issues. Breakfast is up 3 steep flights of stairs on the rooftop terrace. Beautiful, but quite a challenge to climb.

10/10 Excellent

Si, Bournemouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a short bus ride from all the sights.
Rooms are large and lovely and staff and very friendly and helpful.

6/10 Okay

Charles, U.S. and Europe

Liked: Cleanliness
Disliked: Property conditions & facilities
First trip to Rome
As a manager of two facilities for 14 years I have always told my staff and employees that you take care of the small things the big things will take care of themselves. The Antica Dimora is a solid 3 star, but could be a 4 star and a great place to stay with some much needed improvements. Starting with cups in the bathroom to use when rinsing your mouth after brushing your teeth. The outside trees and plants need to be trimmed so guests are not walking through branches and vines. When house keeping is done with cleaning the rooms, how about not leaving cigaret butts in ashtray on outside table in front of room door. Maybe assign a smoking area so as guest who do not smoke do not have to smell cigarets when going into their room. Placing towels in bathroom and not on bed, chairs or end tables. Do not leave anything laying around or forgotten, a baby stroller bassinet forgotten in the library come up missing and no one has seen it. Extremely disappointing when there are security cameras and no one on the staff has seen anything. How about looking at the tapes? Now, this of course does not combine the entire staff into one group because that is unfair. There was a extremely helpful front desk staff member a young lady who was so helpful and went out of her way to call the airport for me and allowed us to stay in the library until our driver arrived. She was a bright point and an example of how to turn the Antica Dimora into a 4 star.

10/10 Excellent

Moon, Cardiff, the UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very lovely hotel with most helpful staff
My stay with my mum and nephew at this hotel was so lovely and pleasant. When I notified our delay, staff was reassuring and the reception service was on 24hours. We were warmly welcomed when we arrived at the hotel at late night after a whole day's travelling from the UK and were well looked after during our stay. Breakfast was served with fruits, cold meat, cheese, yogurt, bread, cakes and drinks. Very delicious and bountiful. Lynne was very kind and friendly, she made us a lovely coffee every morning. The room we stayed was spacious, very clean and comfortable. The room itself had a lots of storage space with furniture. A sofa bed for a third person was a little bit sneaky but wasn't much of a problem. Flat TV, Wi-if connection was also very convenient. A coffee/ tea machine was a little delight and a shower/toilet was beautifully decorated. A little fridge was also provided by a welcoming staff on the first night of our stay. On the first night we took a taxi from Termini Station and taxi fare was various. We paid 20 Euro for a taxi instead of taking 2 buses from Termini. From the 2nd day onwards, it was easy to use buses and found the Rome public transport very efficient. The hotel wasn't far from Vatican and the staff had all the public transport info we needed printed out. We enjoyed a local restaurant which wasn't far from the hotel at a discounted rate as guests of the hotel. I thank the staff and would love to stay in this hotel again when I visit Rome.

10/10 Excellent

Christina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, peaceful little hotel with great staff
A beautiful and secluded boutique hotel, within easy walking distance of the large business and event venue at the Cavalieri. The internal decoration is decadent and very well done; the staff are incredibly friendly. The perfect quiet and calm location for my trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, peaceful spot nestled on a hill.
The staff and the hotel were fabulous! The location was great, a good walk is needed when eating all of that good food in Rome! The breakfast room was lovely! The staff were friendly and very helpful!!
I brought breakfast to my husband in bed
Hotel entrance

10/10 Excellent

Nigel, Shropshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful boutique hotel in wonderful Roma
The hotel is located in a quiet residential area. We considered this a great plus, a retreat from the hustle and bustle of the city centre. The city centre can be accessed very easily by taking the bus and tube. If you need to eat locally there is an excellent pizzeria within 4 minutes walk. A reasonable supermarket to buy beer and wine is 10 minutes walk away. The hotel is a gem, a mansion which was previously owned by a wealthy family. The rooms have very high ceilings with ample space. Our room was decorated in an art deco style, swathed with gold, very comfortable. The outside gardens are modest, full of orange and lemon trees, a pleasant place to read a book. The staff were excellent, very friendly and helpful. All requests were dealt with promptly. Unfortunately our case was lost. Giulia the duty manger continually chased the airport baggage handlers until she got a result, with our baggage delivered 3 days late. We also thought our mattress was a little hard. We informed Giulia and it was changed immediately. The continental breakfast was enough to cover our needs with staff on hand to provide extra for those with larger appetites. The hotel offers great value and will not disappoint. As a cautionary note steer clear of street hawkers and unofficial tour guides and be on your guard against pick pockets masquerading as tourists. (Two Romany gypsy ladies with phones on selfie sticks stole my wife’s sun glasses from her bag when we were in the Pantheon). Keep bags zipped

8/10 Good

jim, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, cheap, nice rooms, a little eccentric.
Hamerncheese , yes all one word is the the choice for breakfast, Friendly helpful staff, but look a little out of depth at times. Nice quiet part of town , excellent eatery 10 mins walk from there. Turn left out of hotel, down hill, around bend, steps on the left, go down to bottom of and Elliots can be found across road and 50 yards further on, highly recommend, Home cooked food, draught ales including guiness.

6/10 Okay

Nanda Kumar, India

Liked: Cleanliness, staff & service, room comfort
Antica Dimora Stay Dec 15
We stayed here as the Hilton Cavalieri was full. Turned out to be a cossy boutique hotel artistically done. Good staff, simple but descent breakfast on the 2nd floor. No lifts in the hotel so if you are traveling with heavy bags and don't get the room right next to the gate be ready for lugging your suitcases up the staircase. The hotel was value for money and a good place to stay if you want quietness and stay around the Vatican or the Hilton if you come for any conference there. Over all great rooms, courteous staff big bathrooms (stayed in a triple bed room).

10/10 Excellent

Evan, St. John's, NL, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, stay here when in Rome!
Probably the best hotel I have stayed in. Price was incredible, room was outstanding, was upgraded at no extra charge, and beautiful roof top terrace to enjoy breakfast or just a casual beverage on. Highly recommended!

10/10 Excellent

Seata, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN ROMA
I don't know where to start. Our entire stay here has been unbelievable. The staff is the best hotel staff I've come across. My mum and I arrived late due to our flight being delayed by 2hours. When we got to the hotel, they quickly opened the gates and came to greet us and grab our bags. The hotel is BEAUTIFULLLLLL!!!!! Makes you feel like you are in ancient Roma. We had breakfast every morning which is located at the top terrace. Breakfast was self served with a wide variety and always tasted fresh. I was always excited to have breakfast with the beautiful views. Room was always cleaned and serviced when we were gone which was nice because after a long day of touring coming back to a fresh room was always nice. My mum and I didn't know any Italian and it was our first time in Roma. As the hotel does not offer lunch or dinner we decided to order food for dinner. The hotel staff ordered food for us and made sure we always had food. They would go outta their way to ensure we were taken care of and also gave tips on a tours. Highly recommend this hotel.

10/10 Excellent

Carmel, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunningly Beautiful Boutique Hotel in Rome
My husband and I had the pleasure of staying in this wonderful hotel for 3 nights mid October The Staff were amazing, they could not do enough for you, they were so caring and wanted to make our stay as comfortable as possible. Our Room was huge and so elegantly decorated, very artistic and the rooms were freshened up every day which was a lovely touch. The bed was soo comfy which was great after a long day walking around the city. As there are only 10 bedrooms we feel we got more attention and you actually get to know the staff really well as they are so warm and friendly. Breakfast on the terrace was lovely and airy. Im very fussy about my coffee and this has been the only hotel to make it just right - so I had 2 cups each morning. The tea/coffee maker in the room was a bonus. Hotel is out of the city a little bit, but not an issue as the bus stop is just 2 mins away. Thought we walked to the Vatican most days which only took 20 mins or less. A little longer on way back due to slight hilly area, but wasn't a problem, you can always take the bus up.. The Cipro metro is just 10 mins away by foot and takes you straight into the heart of the city. Bus/Metro prices are very cheap

6/10 Okay

a couple, Montréal, Québec

Liked: Cleanliness, staff & service
Nice hotel but noisy
The service is good. I had an issue with my room and the next morning, the staff has changed another room for me. Good location if you don't mind to walk for 20 minutes or take the bus and pay every time 1,50 euros to get to Vatican city. The negative point is the rooms are not soundproof.