Exterior
Check availability

Reviews of Selina Lapa Rio de Janeiro

3 out of 5
Selina Lapa Rio de Janeiro
Rua Visc. de Maranguape, 9 - Centro, Rio de Janeiro

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 309 reviews" "
Rating 8 - Good. 67 out of 309 reviews" "
Rating 6 - Okay. 34 out of 309 reviews" "
Rating 4 - Poor. 15 out of 309 reviews" "
Rating 2 - Terrible. 18 out of 309 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Urssulla

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Loved the stay and the party at the rooftop.
Stayed 1 night in Apr 2024
Response from Selina on 14 May 2024
Hi Ursula,We loved having you visit Selina – thank you for being part of our community! Our events are just one of the ways we bring travelers together to swap stories, network, and link up for new adventures. We hope to see you at another meet-up, happy hour, or yoga session somewhere in the world!The Selina Lapa Team

8/10 Good

Akanke

Liked: Cleanliness
I like the room. It was thoughtfully decorated and very clean. I didn’t find the staff very helpful or pleasant. It was like I was bothering them whenever I’d ask for information. It was the other guests who helped me when needed. The kitchen only had 2 spoons, no bowls, and 2 cups. I think it’s important to let people know that the Lapa area, at least near the hotel, has a lot of homelessness and people addicted to substances. I think having a Welcome Session to inform guests about the property, location, and public transportation options would be very helpful.
Stayed 8 nights in Mar 2024
Response from Selina on 16 Apr 2024
Hi Akanke, thank you very much for your feedback.It really helps us to provide an excellent service and experience. We love the idea of the Welcome Session, we hope it's already in place for your next opportunity with us. Thanks & Regards

2/10 Terrible

elwira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel is a disgrace! I chose it specifically for its coworking space, but my experience has been a nightmare. The first night, I couldn't sleep due to loud toilet pipes at 3 AM. The second night, a man repeatedly tried to enter my room from 9 PM to 3 AM, leaving me terrified. Despite the supposed 24/7 reception, they were unresponsive. Now, Selina is refusing to refund me for the remaining stay, despite Expedia advising me to leave early. Avoid Selina at all costs.
Stayed 7 nights in Mar 2024
Response from Selina on 19 Apr 2024
Hi ElwiraThank you for your feedback. We apologize for falling short of your expectations and appreciate the opportunity to improve. We hope to have the chance to provide you with a better experience in the future.Thanks & Regards

2/10 Terrible

Maria Paz

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets. Awful experience.
Stayed 1 night in Jan 2024
Response from Cordially, Selina Lapa Team on 16 Feb 2024
Hello, Maria Paz! How are you? Thank you very much for your feedback, as it is very important for us to continue working to improve our guests' experience. In this case, we can tell you that we are very sorry for the experience you had, which is not usually the case, and we will better align our team so that it doesn't happen again.

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and son enjoyed their stay even though their room did not have a tv. I cant remember if I saw that it would be so that is on me. All that matters is they enjoyed their stay.
Stayed 3 nights in Nov 2023
Response from Selina Lapa on 14 Nov 2023
Selina Lapa thanks you for your feedback. Check back often!

8/10 Good

STEPHEN, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the tourist area of Lapa in a good way. Is best to get ESIMS before you get there so you can enjoy your touring with UBER because they are always around the hotel and saves you lots of of heartache due to language barrier. The Rooftop bar is also convienently on top of the hotel. I did not experience much noise either.
Stayed 6 nights in Oct 2023
Response from Selina Lapa on 14 Nov 2023
Selina Lapa agradece o feedback. Volte sempre!

10/10 Excellent

Miladys

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bn
Stayed 1 night in Sep 2023
Response from Selina Lapa on 14 Nov 2023
Selina Lapa agradece o feedback. Volte sempre!

6/10 Okay

Mr peter

Liked: Cleanliness
Good location for Centro. Check-in stuff great. Rooms are fine. It’s really a young persons hotel. Very loud until 10pm, DJs etc. Breakfast chaotic and not great, which is an exceptional for Brazil. That said, good value for money.
Stayed 3 nights in Oct 2023
Response from Selina on 25 Oct 2023
Hello! Thank you very much for your review. It is extremely important for people to continue working to improve and achieve excellence in the experiences provided.We hope to see you soon.

8/10 Good

Sofia

Stayed 1 night in Aug 2023
Response from Selina on 24 Oct 2023
Thanks for your feedback!

6/10 Okay

Kelly

Stayed 1 night in Feb 2023

10/10 Excellent

IKER ELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, Selina have different options for your budget, you can find hostel shared rooms or individual rooms at a very affordable rate. Property is clean and convenient location near Lapa
Stayed 2 nights in Dec 2022

10/10 Excellent

IKER ELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, convenient location near Lapa

6/10 Okay

Ricardo

Liked: Property conditions & facilities
Stayed 13 nights in Jan 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
I get what I pay for the stay is so cheap can't expect much like clean drapes, lack of bugs, soap in shower stall
Stayed 2 nights in Nov 2022

8/10 Good

Cesar, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei das instalações, tem estacionamento bem perto do hotel, lugares maneiros para curtir a night
Stayed 4 nights in Oct 2022

2/10 Terrible

Carlos

Stayed 1 night in Mar 2022

10/10 Excellent

SEUNG

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in May 2022

10/10 Excellent

Glory

Stayed 3 nights in May 2022

8/10 Good

Eleonora

Stayed 2 nights in Apr 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2022

2/10 Terrible

Waldeci

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Renato

Stayed 6 nights in Aug 2021

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money
Comfy large bed, stylish hotel, conveniently located, great coffee, friendly staff. Always a good choice to stay at Selina.
Stayed 2 nights in Jun 2021

8/10 Good

warren

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Gaetane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, I stayed in the Suite+ and loved it. I visited the rest of the hostel and very clean. The staff was soooo nice and the volunteers as well.
Stayed 1 night in Mar 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much much better this time!
I stayed here in Nov-20 and then again for new year. The first time me review wasn’t particularly good because I felt the room could be cleaner and the then new manager promised that the issues would be addressed. On my second visit I must admit they had really addressed the issues. The room was spotless, the sheets and towels were regularly changed and it felt like fresh! Highly recommend this place is you want to stay near the historic centre, Santa Teresa, Lapa, Glória etc.
Stayed 1 night in Dec 2020

8/10 Good

Jean

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Great stay. I would recommend. The staff was really nice and helpful. The new guy (can't remember his name but he recently came back from working in the U.S.) was really helpful and had excellent customer service. The area was convenient. The hotel was clean and well kept. The only cons were - No iron - No first-aid kit - The common kitchen area wasn't clean. Even though it is up to guests to use they should have standard cleaning since everyone's individual cleaning style is not thorough. Also, a tip is to keep the key card in the slot to use the air conditioning and taking it out will cause it to go out.
Stayed 3 nights in Nov 2020
Response from Fabio on 6 Dec 2020
Hi! I am amazed to know that your experience in Selina Lapa was a great one! I informed the team about your feedback, specially Daniel from the Front Desk team. I also wanted to thank you for the constructive feedback. As you mentioned this in your check-out with me I already started working on these issues. I hope to see you back soon! Best, Fábio General Manager

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be great with a bit of TLC!
The hotel was nice but could do with a bit of cleaning, I had a mild rash from sleeping in the bed. The location is right in the centre of the night district (Lapa) and very close to the historic centre and the famous stairs but far from the beach.
Stayed 3 nights in Nov 2020
Response from Fábio on 22 Nov 2020
Hello, Thank you very much for your comments. I am the new General Manager of the hotel and I will take the appropriate actions to prevent this from happening again. I am glad you enjoyed the location and I hope to see you soon! Best, Fábio General Manager

10/10 Excellent

JULIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Great personnel. There's always a security person at the door. The night guard was the nicest, super polite and helpful. The rooms are spacious. I paid for the mixed room, and staff was kind enough to put me in a girls-only room, as the hostel was not full. There's a nice, open rooftop with a bar. There's also a bar at the reception. They have lively music on both of them somedays. Big common kitchen, with a lot of equipment (but no glasses, be aware). There's also a cinema and a library. I would stay there again.
Stayed 1 night in Oct 2020
Response from Mike Gonzalez on 4 Nov 2020
Thank you very much for your kind comment, each feedback makes us work better, we are waiting for you again. Greetings from Rio de Janeiro

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - recommend
Stayed three nights at the Selina after Carnival. The hotel and staff were excellent. The hotel is situated in a central location. Great value for the price. Would recommend.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Rick on 25 Jan 2020
Olá tudo bem? Obrigado pela avaliação e feedback. Abraços, Ricardo Boaventura

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Lapa
Gorgeous old building in the middle of Lapa, tastefully renovated and with a very chic decor. lots of social activities going on in and outside the hostel. Everything was perfect except our room was very noisy as it's a busy area and there's barely insulation from the outside noises. I loved it nevertheless.
Stayed 1 night in Jan 2020
Response from Rick on 10 Jan 2020
Hi Lorenzo how are you? Thank you very much for your feedback, review and so lovely comments. Best, Ricardo Boaventura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Selina Hotel is in a great location! Rooms are updated and look chic and new. The bed was comfortable, wifi fast, air con strong. The room was big enough, it was reasonably quiet for a good night sleep (and the black out curtains were awesome). The hotel has a nice kitchen area downstairs and a ton of space to get work done. There is also a restaurant/bar downstairs. The highlight (other than location and comfort) was that there is a super fun rooftop bar with parties going on you get free access to when staying at the hotel. Would recommend! No pool or TV in rooms, FYI.
Stayed 1 night in Dec 2019
Response from Ric on 24 Dec 2019
Hey! Thank you very much for your comments and review. Best, Ricardo Boaventura

10/10 Excellent

maximus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location . Price
It’s my second time I’m staying in this hotel . Great location . Great people . Thanks for having me again ;)) I’ll be back ...
Stayed 1 night in Dec 2019
Response from Ric on 12 Dec 2019
Hey Maximus! Thank you very much for your review and so lovely comments. Best, Ricardo Boaventura

10/10 Excellent

maximus

Stayed 2 nights in Nov 2019

10/10 Excellent

maximus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location .
Great location .reasonable price . And safe Best for family , couples and solo .deponds of what sort of room you choosing and ur budget . I travel solo . And I love to be middle of party . If that you are looking for that’s a best place . My room was at 7th floor .just 1 level down roof party . I had to register my guest which actually make me feel safe and I appreciate hotel to keep us safe . Breakfast wasn’t the best but that doesn’t matter . Everything else was great ;))) Thanks for having me . If I back to rio . That’s a hotel I’ll be choose in Lapa . Just walking distance from tourist attractions;)and party . thanks again
Stayed 4 nights in Nov 2019
Response from RicardoS on 22 Nov 2019
Hi Maximus, Thank you very much for your review and comments, we loved them. Thank you too for your sugestions and feedback about points to improve. Best, Ricardo Boaventura Sales & Marketing Manager

10/10 Excellent

Peiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great stay! What a charming place! Cheap also, definitely recommend it!
Stayed 4 nights in May 2019
Response from Ricardo on 30 May 2019
Hi Peiyan, Thank you very much for your review and comments!!! Best, Ricardo Boaventura Sales & Marketing Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for such an amazing experience and time here in Rio!
Stayed 8 nights in May 2019
Response from Ricardo on 30 May 2019
Hi!!!! Thats amazing!!!! Thank you for your review and comments. Best, Ricardo Boaventura Sales & Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a hostel with hotel standards but still had a great hostel vibe. The staff were super friendly and helpful and all the facilities were great additions
Stayed 4 nights in Apr 2019
Response from Ricardo on 18 May 2019
Hi!! Thank you very much for your comments and review!!!! We hope see you soon. Best, Ricardo Boaventura Sales & MKT Manager

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe receptiva, lugar muito bem conservado e limpo e muito bem localizado
Stayed 3 nights in May 2024
Response from Selina on 14 May 2024
Hi Victor,We are thrilled that you had a great experience at Selina! Your valuable feedback is highly appreciated, and we will continue to enhance our services as we expand. Thank you for taking the time to contribute towards making Selina an outstanding destination for all our guests. We look forward to welcoming you back soon!The Selina Lapa Team

6/10 Okay

Abdeel, CDMX

Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 5 nights in Apr 2024
Response from Selina on 3 May 2024
We are very pleased with your experience with us. Thank you for your feedback! You are very welcome Thanks & Regards,The Selina Lapa Team

10/10 Excellent

Rodrigo, Cachoeiras De macacu

Stayed 3 nights in Mar 2024

10/10 Excellent

KEISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この価格（一泊1600円程度　2024年３月）のホステルとしてはかなり良い。 シャンプー、コンディショナー、ボディソープ、ドライヤーも各部屋にある。 トイレは各部屋についているが、1階の共通スペースにも3つぐらいある。共通スペースは、ソファーやテーブル、広いキッチンなど
Stayed 2 nights in Mar 2024
Response from Selina on 28 Mar 2024
We are very pleased with your experience with us. Thank you for your feedback! You are very welcome Thanks & Regards,The Selina Lapa Team

10/10 Excellent

Aline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi excelente a estadia!!Bom atendimento geral, limpeza eficiente, confortável e ainda tem divertimento no hooftoop.
Stayed 1 night in Feb 2024
Response from Selina on 28 Mar 2024
We are very pleased with your experience with us. Thank you for your feedback! You are very welcome Thanks & Regards,The Selina Lapa Team