Terrace/patio

Reviews of Center Hotels Arnarhvoll

4 out of 5
Center Hotels Arnarhvoll
Ingólfsstræti 1, Reykjavik

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1006 reviews" "
Rating 8 - Good. 343 out of 1006 reviews" "
Rating 6 - Okay. 58 out of 1006 reviews" "
Rating 4 - Poor. 21 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel. Will visit again.
Stayed 3 nights in May 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful! Room was small but had all conveniences and the most spectacular view. Upstairs lounge has a great out door deck too! Location, location, location. Many sights within walking distance, plenty of dining options nearby too!
Stayed 3 nights in May 2024
Response from Front Desk on 15 May 2024
Dear Leena,Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience with our staff and enjoyed the spectacular view from your room. While we're sorry to hear that the room size didn't fully meet your expectations, we're glad to hear that it still had all the conveniences you needed. It's fantastic to know that you also appreciated our upstairs lounge and outdoor deck, as well as the convenient location with plenty of sights and dining options nearby. We truly appreciate your feedback and hope to welcome you back for another memorable stay soon.Warm regards,Front Desk Arnarhvoll.

6/10 Okay

Harpreet

Disliked: Property conditions & facilities
Pay what you get for!
Stayed 4 nights in May 2024
Response from Arnarhvoll Team on 15 May 2024
Dear Harpreet,Thank you for the review and rating. We would love to welcome you back again sometime soon. Best regards,

10/10 Excellent

Brenda marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place.
Stayed 4 nights in May 2024
Response from Guðný on 14 May 2024
Dear Brenda, thank you for taking the time to write us a review! We are so glad to hear that you think this place is as perfect as we do!We hope to welcome you back for another wonderful stay with us

10/10 Excellent

Pamela

Travelled with family
Excellent location between 2 bus stops for tours. Beautiful view of the harbor. Extremely helpful staff!
Stayed 5 nights in May 2024
Response from Centerhotel Arnarhvoll on 11 May 2024
Dear Pamela, Thank you for your review! We're thrilled you enjoyed our excellent location, stunning harbor view, and helpful staff. We aim to provide exceptional service and are delighted it made a positive impact on your stay. We look forward to welcoming you back soon! Warm regards, Center Hotel Arnarhvoll Team

8/10 Good

Hinde

Liked: Cleanliness, property conditions & facilities
All was good
Stayed 4 nights in May 2024
Response from Front Desk Arnarhvoll. on 6 May 2024
Dear Hinde,Thank you for your review and feedback! We're thrilled to hear that you had a positive experience overall. If there's anything specific you think we could improve upon to earn that elusive fifth star next time, we'd love to hear it. Your satisfaction is our priority, and we're committed to constantly enhancing our service. Thanks again for choosing us, and we look forward to serving you even better in the future!Best regards,Arnarhvoll Team.

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Hotel is in a great location for excursions from the harbour and a short walk to the main shopping areas. The bathroom was a bit small but functional for what we needed. Hotel staff were helpful. Breakfast was a nice addition (especially the Nutella flapjacks). Although not warm or dry enough to sit outside the sky lounge has a great view! Would stay there again.
Stayed 4 nights in May 2024
Response from Team Arnarhvoll on 6 May 2024
Dear Clare,Thank you so much for your feedback! We're thrilled to hear that you enjoyed your stay with us. Our prime location and helpful staff aim to make your experience memorable. We appreciate your comments and we're glad you got to appreciate the view from our sky lounge. We look forward to welcoming you back on your next visit!Best regards,

10/10 Excellent

Juanita Andrea, Rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really good! It is located in one of the best spots in the city and has an amazing rooftop bar/breakfast restaurant with beautiful ocean views (on the left, you have a view of the Harpa, and on the right, you see the Sun Voyager). Imagine having breakfast in front of the iconic view of Mount Esja and the Harpa everyday? It was a dream! The staff was fantastic, too! Everybody was kind and helpful! They also have a cute and relaxing spa we reserved after an adventurous day in the south of Iceland.
Stayed 4 nights in Apr 2024
Response from Front Desk Arnarhvoll on 6 May 2024
Dear Juanita,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed our hotel's prime location and stunning views. Breakfast with such iconic scenery sounds like a dream come true indeed! Our team strives to provide exceptional service, so it's fantastic to know that you found everyone kind and helpful. We're delighted that you were able to unwind in our relaxing spa after your adventures in Iceland's south. We hope to welcome you back for another unforgettable stay soon!Best wishes,Team Arnarhvoll.

6/10 Okay

Allyson

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I liked how good the breakfast was and the room itself. Upset the reason we booked the hotel was due to the hot tub that was down at the time. Upset room service threw away some of our gifts and the staff didn't do anything when we told them.
Stayed 6 nights in Dec 2022
Response from Guðný on 5 May 2024
Dear Allyson,Thank you for your feedback. We're glad you enjoyed our breakfast and room. We apologize for the inconvenience with the hot tub and the mishap with your gifts. The hot tub was down due to maintenance, and the housekeeping and staff are deeply sorry and are being extra careful. Best regards,Center Hotel Arnarhvoll Reception

10/10 Excellent

Scott, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 5 nights in Apr 2024
Response from Guðný on 5 May 2024
Dear Scott,Thank you for your amazing feedback, we are glad that you enjoyed the location and the staff. We hope to welcome you back for another wonderful stay

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 1 May 2024
Dear Edith,Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and found our location to be great. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,

10/10 Excellent

Surender Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent location.
Stayed 6 nights in Apr 2024
Response from Arnarhvoll Team on 1 May 2024
Dear Surender,Thank you for your wonderful review! We're delighted to hear that you found our staff friendly and enjoyed our excellent location. Providing exceptional service is our top priority, and we're thrilled that we could make your stay memorable. We hope to have the pleasure of welcoming you back again in the future!Warm regards,

10/10 Excellent

Dadrie, Wappingers Falls

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, everyone was helpful. I did not care for the showers, they are opened and created a mess when showering, but I made do.
Stayed 5 nights in Apr 2024
Response from Arnarhvoll Team on 28 Apr 2024
Dear Dadrie,Thank you for your kind words regarding our customer service; we're delighted to have been of assistance during your stay. We appreciate your feedback about the showers and apologize for any inconvenience caused. Your comments will be shared with our team to help us improve the overall experience for our guests. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and the location is very good & convenient. The welcome snacks were really nice as well.
Stayed 2 nights in Apr 2024
Response from Arnarhvoll Team on 28 Apr 2024
Dear Elizabeth,We're thrilled to hear that you enjoyed the hospitality of our staff and found our location convenient during your stay. It's wonderful to know that you appreciated the welcome snacks too! If there's anything else we can do to enhance your experience further, please feel free to reach out. We look forward to welcoming you back again soon!Best regards,

10/10 Excellent

Rodica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location
Stayed 2 nights in Apr 2024
Response from Arnarhvoll Team on 28 Apr 2024
Dear Rodica,Thank you so much for your fantastic review and for rating us 5 out of 5! We're thrilled to hear that you had such a positive experience during your stay with us. Your feedback means the world to us, and we hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaside hotel with a sky bar and very nice amenities for Expedia platinum members
Response from Team Arnarhvoll. on 23 Apr 2024
Dear Matthew,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay at our seaside hotel. We're committed to providing our guests with exceptional experiences, and it's wonderful to know that you had a positive impression. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon! Warm regards,

10/10 Excellent

Gregory

Stayed 6 nights in Apr 2024
Response from Centerhotel Arnarhvoll on 11 May 2024
Dear Gregory, Thank you for your glowing review! We're delighted to hear that you had a perfect experience with us. We strive to provide top-notch service and are thrilled that you enjoyed your stay. We look forward to hosting you again in the future! Warm regards, Center Hotel Arnarhvoll Team

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 4 nights in Apr 2024
Response from Team Arnarhvoll on 23 Apr 2024
Dear Sheldon,Thank you very much for your comments and for having chosen us for your stay in Reykjavik. We look forward to welcoming you again to our hotel on your future visit in Iceland. Warm regards,

10/10 Excellent

Maribeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the sky bar and very convenient to bus stop #5 for tour pick ups.
Stayed 5 nights in Apr 2024
Response from Team Arnarhvoll on 23 Apr 2024
Dear Maribeth,Thank you for the amazing rating and review. We are delighted to hear that you enjoyed your stay with us. Hopefully we’ll be able to welcome you back soon. Warm regards,

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- staff friendly and accommodating. Rooms small but clean. Housekeeping was quit and went above and beyond. Enjoyed our stay
Stayed 3 nights in Apr 2024
Response from Team Arnarhvoll. on 23 Apr 2024
Dear Melissa,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent location and found our staff to be friendly and accommodating. It's wonderful to know that you appreciated the cleanliness of our rooms and the exceptional service provided by our housekeeping team. We're thrilled that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. Warm regards,

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 13 Apr 2024
Dear Alexander,Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience at our hotel.Your kind words mean a lot to us, and we're delighted that you enjoyed your stay with us. If you ever find yourself in the area again, we would love to welcome you back for another wonderful stay.If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Arnarhvoll Team on 28 Apr 2024
Dear Amy,Thank you so much for your fantastic review and for rating us 5 out of 5! We're thrilled to hear that you had such a positive experience during your stay with us. Your feedback means the world to us, and we hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best regards,

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was fantastic!! Sauna and hot tub, the best $20 you’ll spend! The staff were extremely helpful and very nice! Would definitely recommend this hotel! Can’t forget Skybar- what a view!
Stayed 1 night in Mar 2024
Response from Center hotels Arnarhvoll on 7 Apr 2024
We're so glad you loved our spa! Our sauna and hot tub are indeed a great deal at 20euros. Our staff is here to help and always happy to assist. Thank you for recommending our hotel! And yes, Skybar offers an amazing view. We hope to see you again soon!

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for easy access to tour bus stops and interesting things to see in the city! Also breakfast had lots od options and a beautiful view each day. Loved our stay here!
Stayed 6 nights in Mar 2024
Response from Center hotels Arnarhvoll on 7 Apr 2024
We're delighted to hear that you had such a wonderful experience during your stay with us! It's fantastic that you found our hotel to be conveniently located near tour bus stops and city attractions. We're also glad you enjoyed our breakfast offerings and the beautiful view each day. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with beautiful ocean and mountains view! Breakfast is good and staff is very friendly and helpful. Spa is nice after a long day of tour and cold. Good price too!
Stayed 3 nights in Mar 2024
Response from Font Desk Team on 3 Apr 2024
Dear Vickie,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning views of the ocean and mountains from our location. It's fantastic to know that you found our breakfast delicious and our staff friendly and helpful. We're delighted that you had a relaxing experience at our spa after your adventurous tours, and we're pleased that you found our prices reasonable. We appreciate your kind words and hope to welcome you back soon for another memorable stay! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just outside the main streets and with a wonderful sea view. Staff are friendly and helpful. Breakfast is tasty, especially the waffle maker! Would stay here again on our return
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 3 Apr 2024
Dear Kelly,Thank you for your lovely review! We're delighted to hear that you appreciated our perfect location, just a stone's throw away from the main streets yet offering a serene sea view. It's wonderful to know that you found our staff to be friendly and helpful throughout your stay. We're thrilled that you enjoyed our tasty breakfast, especially the waffle maker – it's always a hit! We can't wait to welcome you back on your return, and we'll make sure your next stay with us is just as enjoyable. If you have any special requests or preferences for your next visit, please feel free to let us know in advance. Looking forward to seeing you again soon!

10/10 Excellent

Edward

Stayed 4 nights in Mar 2024
Response from Team Arnarhvoll on 23 Apr 2024
Dear Edward,Thank you very much for your comments and for having chosen us for your stay in Reykjavik. We look forward to welcoming you again to our hotel on your future visit in Iceland. Warm regards,

10/10 Excellent

oneil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and cater to your needs. Breakfast buffet was excellent. We will be going back in the future.
Stayed 4 nights in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Dear Oneil,Thank you for your glowing review! We're thrilled to hear that you enjoyed our excellent location and that our staff provided friendly service, catering to your needs. It's fantastic that you found our breakfast buffet to be excellent as well. We're honored to hear that you plan to return in the future. We look forward to welcoming you back for another wonderful stay!Warm regards,

10/10 Excellent

Martin, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to base yourself from, the staff are all very friendly and helpful. The view from the bar/restaurant is amazing and makes breakfast each morning a pleasure, as well as the food of course. There’s a good selection of different foods at breakfast which should keep anyone happy. We’ll certainly use this hotel again.
Stayed 6 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Martin,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location and that our staff provided friendly and helpful service throughout your stay. It's fantastic that you appreciated the amazing view from our bar/restaurant, making breakfast each morning a pleasure. We're thrilled that you found our breakfast selection satisfying and that you plan to use our hotel again in the future. We can't wait to welcome you back!Best regards,

10/10 Excellent

Maggie, Bronx

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 30 Mar 2024
Dear Maggie,Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your perfect score means the world to us, and we're delighted that you enjoyed our great location and hospitality. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.Warm regards,

10/10 Excellent

Fiona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and would definitely stay here again if in the area! Staff was great, rooms were nice, location was perfect.
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Fiona,Thank you for your fantastic review! We're thrilled to hear that you loved our property and had such a wonderful experience during your stay. It's fantastic to know that our staff, rooms, and location met your expectations. We look forward to welcoming you back if you're ever in the area again!Best regards,

10/10 Excellent

Leslie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing! More than worth the extra $20 to enjoy this gem for my entire stay.
Stayed 5 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Leslie,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our spa facilities and found them to be amazing. Your satisfaction is our priority, and we're delighted that you found the experience to be worth the extra 20 for your entire stay. We hope to welcome you back soon for another relaxing and enjoyable visit.Warm regards,

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Elaine,Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your perfect score means the world to us, and we're delighted that you enjoyed our great location and hospitality. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.Warm regards,

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location with the perfect view. I felt safe here. The staff were extremely friendly and accommodating. The room was clean and comfortable. The breakfast is amazing. When I asked about recommendations/information about my upcoming trip, they gave a lot of tips and suggested some great tours. Would highly recommend this hotel!
Stayed 3 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Sonya,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that you enjoyed our great location, stunning views, and felt safe and well taken care of by our friendly and accommodating staff. We're delighted that you found your room clean and comfortable, and that you loved our amazing breakfast.We're also pleased that we could assist you with recommendations and information for your upcoming trip, and that our suggestions for tours added to your experience. Your recommendation means the world to us, and we can't wait to welcome you back for another memorable stay in the future!Warm regards,

10/10 Excellent

Eugenia, NEWPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Front Desk Team on 29 Mar 2024
Dear Eugenia,Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your perfect score means the world to us, and we're delighted that you enjoyed our great location and hospitality. We truly appreciate your kind words and hope to welcome you back for another outstanding stay in the future.Warm regards,

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great views.
Stayed 5 nights in Mar 2024
Response from Team Arnarhvoll on 8 Mar 2024
Dear Louise, We're delighted to hear that you enjoyed your stay and the views. We hope to welcome you back soon for another wonderful experience. Warm RegardsTeam Arnarhvoll

10/10 Excellent

RYAN Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so accommodating to us and let us check in earlier than 2pm. Which was nice as we got in at 7am. They had a lovely lady and gentleman that helped us throughout our time there! The hotel was very convenient to bus stop 5 across the street and bus stop 6 a short 2 min walk out the door to the left.
Stayed 3 nights in Mar 2024
Response from Team Arnarhvoll on 5 Mar 2024
Dear Ryan, Thank you so much for your kind words! We're happy to hear that you enjoyed your stay with us and that our team could assist you throughout your time here. It's great to know that our location near bus stops 5 and 6 was convenient for your travels. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back again soon! If you need anything else in the future, please don't hesitate to reach out. Warm regards, Team Arnarhvoll

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had the greatest view I have ever had at a hotel. The staff was friendly and helpful
Response from Team Arnarhvoll on 5 Mar 2024
Dear Nicole ,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the spectacular view from your room. Our team strives to provide friendly and helpful service to all our guests. We hope to welcome you back again soon for another memorable stay. Warm regards, Team Arnarhvoll

10/10 Excellent

Mark, Southend on Sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of hotel in a fantastic location....on the waterfront for amazing views; 5 minutes walk from the main street and 20 minutes walk from the bus terminal. Excellent for cleanliness and the staff were lovely....very welcoming and friendly. Free/inclusive breakfast every day....bacon, egg, sausage...cold meat, fruit and cheese....cereal...toast and preserves...coffee, tea and juice. Excellent given the cost of food in Reykjavik. Overall....a great stay, highly recommended and we'll be going back!!
Stayed 5 nights in Feb 2024
Response from Front Desk Team on 26 Feb 2024
Dear Mark,Thank you for your glowing review and for choosing to stay with us during your time in Reykjavík! We're thrilled to hear that our hotel met and exceeded your expectations.We take pride in maintaining high standards of cleanliness, and we're delighted that you found our accommodations to be excellent in this regard. It's also heartwarming to know that our staff contributed to making your stay memorable with their welcoming and friendly demeanor.We're pleased that you found our complimentary breakfast to be a valuable addition to your stay. Your recommendation means a lot to us, and we're already looking forward to welcoming you back on your next visit to Reykjavík!If there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Joseph, Pine Bush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean room. Front desk went out of way to be helpful. It made our trip to Reykjavík great.
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 26 Feb 2024
Dear Joseph,Thank you for your kind words and for choosing to stay with us during your trip to Reykjavík. We're delighted to hear that you found our staff wonderful and that they were able to exceed your expectations with their helpfulness. Ensuring a clean and comfortable room for our guests is a priority for us, and we're glad to know that you found your accommodations to be up to standard.It's always rewarding for us to hear that we've contributed to making our guests' trips enjoyable and memorable. If you ever find yourself back in Reykjavík, we would be honored to welcome you back to our hotel. If there's anything further we can assist you with, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for tours and access to shopping and the cultural center
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 26 Feb 2024
Dear Gilles,We greatly appreciate your feedback and are thrilled to hear that our hotel's location was ideal for your needs. Providing a central and accessible location for our guests is a top priority for us, and we're glad to know that it enhanced your overall experience.Should your travels bring you back to the area, we hope to have the pleasure of hosting you once again. If there's anything further we can assist you with or if you have any additional feedback to share, please feel free to reach out to us.Warm regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in excellent location,close to town centre and harbour,,plenty of parking. Hotel room very clean and breakfast excellent,would definitely stay again
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 21 Feb 2024
Dear Paul,Thank you for your glowing review! We're delighted to hear that you enjoyed our hotel's excellent location near the town center and harbor, as well as the ample parking available. It's wonderful to know that you found your room to be clean and comfortable, and that you enjoyed our delicious breakfast offerings. We can't wait to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Shopping and dinning close by, as well as public transportation. Safe area. Nice hotel with breakfast included.
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 16 Feb 2024
Dear Rafael,Thank you for the wonderful review! We're thrilled to hear that you enjoyed the convenience of having shopping, dining, and public transportation close by. Ensuring our guests have access to everything they need is a top priority for us. We're also glad you found the area safe and that you appreciated the complimentary breakfast. We look forward to welcoming you back for another enjoyable stay!Best regards,

10/10 Excellent

Jelisa Renee, Effort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown right on the water, bus stop right there. What's not to like?
Stayed 6 nights in Feb 2024
Response from Front Desk Team on 21 Feb 2024
Dear Jelisa,Thank you for your review! We're thrilled to hear that you enjoyed our hotel's prime downtown location with waterfront views and convenient access to the bus stop. We strive to offer our guests the best of both worlds – a picturesque setting and easy transportation options. We hope you had a wonderful stay and look forward to welcoming you back again soon!

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 16 Feb 2024
Thank you for your stellar feedback! We're thrilled to hear that you had a fantastic experience during your stay. It's our goal to provide top-notch service and ensure every guest has a memorable visit. We look forward to welcoming you back for another 10 out of 10 stay in the future!Best regards,

8/10 Good

kelly marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Harbour front facing- easily accessible to all amenities
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 16 Feb 2024
Dear Kelly,Thank you for sharing your experience! We're glad to hear that you appreciated our harbor front location, providing easy access to all amenities. We strive to offer convenience and comfort to our guests, and it's great to know that we succeeded in meeting your expectations. We hope to welcome you back soon for another enjoyable stay!Best regards,

10/10 Excellent

Bonnie, Babylon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is by the sea so we got a beautiful water view room. Besides the view, we booked it for the free breakfast, which we had every day and it was excellent! The bonus was the free drink at the Sky Lounge and spa privileges. Everyone at the hotel was friendly and helpful and we were able to walk to the Rainbow Street and shopping very easily. The bus stops for excursions were easy walks from the hotel. I would definitely stay at this hotel again!!
Stayed 4 nights in Feb 2024
Response from Font Desk Team on 12 Feb 2024
Dear Bonnie,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the beautiful water view from your room and that our free breakfast exceeded your expectations. It's fantastic to know that you also took advantage of the complimentary drink at the Sky Lounge and enjoyed the spa privileges. We're delighted that our friendly and helpful staff contributed to making your stay memorable, and we're glad our convenient location made exploring Rainbow Street, shopping, and accessing bus stops for excursions effortless for you. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel!Warm regards,

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 12 Feb 2024
Dear Sarah,Thank you so much for your fantastic review! We're thrilled to hear that you had a flawless experience during your stay with us.Our team works hard to ensure every guest feels welcomed and valued, so it's incredibly rewarding to receive your perfect rating. We hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Thank you again for choosing our hotel!Warm regards,

10/10 Excellent

SCHWARTZ

Stayed 3 nights in Feb 2024
Response from Front Desk Team on 8 Feb 2024
Dear Schwartz,Thank you so much for your glowing review! We are thrilled to hear that you thoroughly enjoyed your stay at our hotel and that we were able to meet and exceed your expectations. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's incredibly rewarding to know that we succeeded in doing so during your visit.Your feedback means the world to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back again in the future for another outstanding stay.Warm regards,