Outdoor pool, pool umbrellas, pool loungers
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Reviews of Pepi Boutique Hotel - Adults Only

3 out of 5
Pepi Boutique Hotel - Adults Only
22 Tsouderon, Rethymno, Crete Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 110 reviews" "
Rating 8 - Good. 27 out of 110 reviews" "
Rating 6 - Okay. 2 out of 110 reviews" "
Rating 4 - Poor. 0 out of 110 reviews" "
Rating 2 - Terrible. 0 out of 110 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andi

Travelled with partner
Liked: Cleanliness
We enjoyed our stay at Pepi Hotel and would definitely stay again. Pros: - Walking distance to lots of dining options, sightseeing, shopping etc, perfect location! - Friendly staff - Very tasty breakfast and wines - Quiet, relaxed atmosphere - Room 6 was spacious and had a great balcony overlooking the pool - Fridge in room - Powerful shower - Able to use the facilities after checkout if late transfer home - Nice pool for cooling down in Cons: - When we first entered the room on arrival, there was a slight sewage type smell which was overpowering. Thankfully this went away throughout the week but kept coming back here and there. - Only outdoor shower for getting ready for flights, no desperate changing area/suitcase area whilst waiting to get to the airport - Lack of space for clothes in the bedroom, there was a wardrobe but no drawers at all - Cappuccinos and Lattes are usually included within the price for breakfast at most hotels but are extra here - Bed extremely hard There are a couple of cons but overall, the pros outweigh these and the stunning aesthetic of the hotel, combined with the staff and location make it a great stay. It would be good if some more small comforts were thought about for future rather than just concentrating on the style. Please get new beds as they are very hard!
Stayed 7 nights in Apr 2024

10/10 Excellent

Grace

Liked: Cleanliness, room comfort
Highly recommend!
Perfect location in the old town, so many restaurants nearby. Lovely beach nearby too. Staff were lovely Breakfast was great with cold/buffet as well as hot to order available.
Stayed 4 nights in Oct 2023

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Really unique lovely property. The staff were very friendly and helpful to us. The pool area was secluded and quiet, great for relaxing and there were great restaurants nearby. Would definitely recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sallyann

Travelled with family
Liked: Cleanliness, room comfort
Perfect stay
Just had the most amazing weeks stay at this hotel with my daughter, the staff were so welcoming and helpful and the accommodation was excellent. The hotel is in an excellent location in the heart of the old town yet the courtyard with pool area was so peaceful. The hotel also arranged our transfers to and from the airport which went very smoothly. Thank you to all for an amazing holiday.
Stayed 7 nights in May 2023
Response from Manos Mamalakis on 14 July 2023
Dear guest,Thank you for staying in our hotel during your holiday time in Rethymno. You comments are music to our ears and we are delighted to read that you have really enjoyed your stay. Every member of our team is looking forward to welcoming you again in the future.With warm regardsManos MamalakisHotel Manager

8/10 Good

Mehmet

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
A smart hotel in a central location.
A lovely small hotel at the heart of Rethymno. Very central and easy walking to shops, restaurants, harbour, beach and port. We stayed in a maisonette. Due to Covid all of the kitchen equipment was taken out so we didn’t have the facilities we expected, which was a little disappointing. However, it had a comfortable bedroom on the mezzanine with a king size bed. The accommodation for us lacked natural light due to small windows. Even with the shutters open it was still quite dark. I suppose this was designed to keep out some of the heat. There are lots of choices for breakfast served in the beautiful courtyard around the swimming pool. The Reception and breakfast serving staff were friendly and accommodating. Overall we enjoyed our stay.
Stayed 7 nights in Sep 2020

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019
Response from Iosif Mamalakis on 19 Dec 2019
Dear Hugh, Thank you for your glowing review. We are really happy that you enjoed your stay with us and we do hope to accommodate you again in a not too distant future. Kind regards, Iosif Mamalakis Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely contemporary design. Quiet but close to the pedestrianised shopping area and restaurants, as well as the museum.
Stayed 1 night in Oct 2019

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient hotel in the heart of Rethymno
Perfect location to stay in the heart of the old town in Rethymno. The hotel is nice, good breakfast but our room was a bit dated. Overall, friendly service, convenient and good value for money. No worries about the parking situation, because there's a parking lot only 5 minutes walking distance from the hotel which charges 5 euros per day.
Stayed 3 nights in Oct 2019

10/10 Excellent

Penny, Minnesota,USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and would return. The property felt like a spa and very well kept. Great location for walking to all the shops.
Stayed 3 nights in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis!
A beautiful oasis right in the heart of the old town. Lovely staff, great pool area and super location. We enjoyed every minute of our stay and will definitely return!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pepi Boutique is cantered in the Old part of town and as such virtually traffic free . It means two things , one it was very quiet and peaceful but cases had to be wheeled from the nearest drop off point. As we are fit the 5 min walk with cases was not a problem but be aware this has to be done. The hotel does not have a lift to the first floor so if you have a mobility problem then the ground floor might be a better choice . We opted for a room on the first floor which had an enormous bed ,small balcony and all the usual facilities and masses of HOT water all day long . The reception area is very attractive and manned until 11.00 at night and the inner courtyard area is an Oasis . The is a small pool well maintained with comfortable sun beds with breakfast tables carefully placed so that breakfast can be enjoyed outside. We were very surprised by the inclusive breakfast which was extremely good with plenty of choice . Top marks to all the staff who are so warm friendly and always smiling and helpful, nothing was too much trouble . If you want to stay in a small , quiet hotel located near to all the local shops and restaurants this is for you..
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing and perfectly located. I will definitely be back
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Iosif Mamalakis on 7 May 2019
Thank you for your great review. It was a pleasure meeting you and being your hosts. We hope to see you again in the future! Iosif Mamalakis, Hotel Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Iosif Mamalakis on 17 Apr 2019
Thank you for your high rating Sarah! We are assuming that you really enjoyed your stay and we are looking forward to welcoming you again! Kind regards Iosif Mamalakis Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay even off season, rooms and location in the old town were perfect and the staff really helpful and attentive.
Stayed 1 night in Nov 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Iosif Mamalakis on 3 Oct 2018
Dear Brian, Thank you for choosing Pepi Boutique Hotel for your holiday and for taking the time to provide us with such a positive review. We look forward to welcoming you back in the very near future. With very kind regards, Iosif Mamalakis Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Manousos Lagoudakis on 10 Aug 2018
Dear Jenny, We would like to thank you for your positive feedback. We do hope to have the chance of welcoming you in the future time in Pepi Boutique Hotel! Kindly, Manousos Lagoudakis Front Office

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Careful what you get
The property is well located in Old Town. This review would have been very different if our room was not changed. Initially we had a standard room by the pool (it is a small dipping pool). The room was very dark, damp and smelled musty. There were several air purifiers and a dehumidifier. A most unhealthy environment. Luckily they had another room available on the first floor.- day and night. It was bright, good lighting, comfortable. Would not believe it was the same hotel. Pity the standards were so different and we were not paying cheap prices.
Stayed 1 night in Jun 2018
Response from Iosif Mamalakis on 21 June 2018
Dear Sir/Madam, I would like to thank you for reviewing your recent experience in our Hotel. All of our guest's feedback truly matter to us as we get the opportunity to improve our services and facilities. We feel though sorry, that we did not manage to meet your needs, and that our Standard room was not to your satisfaction. At this point I would like to point out that old traditional stone buildings often face this problem, this is why we install eco/human friendly dehumidifiers that meet the European standards of health and safety. On the other hand, we feel happy that you had a reverse of your feelings once you got relocated to one of our superior rooms. Again, we would like to thank you and we hope to welcome you again in the future. Kind regards Iosif Mamalakis Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Manousos Lagoudakis on 9 June 2018
Dear Sir/Madame, Thank you for your review regarding your recent stay at Pepi Boutique Hotel. We are looking forward to welcoming you again in the near future With my best regards, Manousos Lagoudakis Front Office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely quiet location in centre of old town. Breakfast was superb and the staff were extremely friendly and helpful - recommend this place.
Stayed 4 nights in May 2018
Response from Iosif Mamalakis on 23 May 2018
Dear guest, Thank you for your great review. It gives us great pleasure to know that you enjoyed your stay with us. We hope to see you again in the future. Kind regards, Iosif Mamalakis Hotel Manager

10/10 Excellent

Nadine, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and location
Lovely courtyard and amazingly attentive staff. Stayed for a week and really recommend this property. Wonderful breakfast included with delicious mimosas.
Stayed 3 nights in Apr 2018
Response from Manos Mamalakis on 24 Apr 2018
Dear Nadine, I would like to thank you for your kind words and for sharing your experience at Pepi Boutique Hotel. We are delighted to hear that you enjoyed your stay with us, and we are looking forward to welcoming you again in our hotel. Kind regards Manos Mamalakis Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Response from Manousos Lagoudakis on 15 Apr 2018
Dear Sir/Madam, We would like to thank you for your positive feedback. If there is anything we can do to make your stay even better please let us know. Kindly, Manousos Lagoudakis Pepi Boutique Front Office

8/10 Good

kate, cincinnati, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 4 star hotel
We stayed at this hotel in Old Rethymno for 4 nights this October 2017 and had a pleasant stay. We enjoyed the location the most, it was in the heart of old town just steps away from excellent food and hundreds of shops. It was also close to the beach and tourist attractions like the fortezza. Pepi provided us with a welcome bottle of wine which was a nice surprise. Our room was clean and modern and had a nice balcony overlooking the cobblestone streets. I will say the cleaning staff didn’t always give us new towels or new sheets each day which was a bit of a disappointment. The hotel staff was very helpful in setting up excursions we wanted to do and helping us navigate the city. If you are the outdoorsmen type, I would highly recommend hiking the Samaria gorge. It is a difficult and lengthy hike but if you are in good health, it is worth every penny. TIPS: First, skip the bistro 22 which is attached to the hotel. There much better food just down the street. Second, the metal faucets in the shower get Extremely Hot! I burned myself touching it so be careful! Overall we had a great stay, a great value, and and enjoyed this exciting city. We would definitely recommend a stay at Pepi Studio
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish they'd warned us about parking
- Great little hotel - Very helpful staff - Swimming pool looks nice - Using the address provided, it was almost impossible to find it! - I wish they'd warned us about parking. The hotel is in the old city, no cars allowed. We had to figure out where to park, couldn't read the street signs to understand parking rules. That was our biggest issue. - Lots of restaurants and bars very close to the hotel - Room is very clean and well decorated
Stayed 1 night in Oct 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!!
We absolutely loved our stay here! The welcome was great and check in was easy. The hotel and room we had was beautiful! The decor was great and made it feel homely. The room was roomy and had a kitchenette which was useful! It was straight out to the pool area, which was fantastic to relax at! The location was incredible; right in the middle of the Old Town but once you got to the pool it was quiet and calm. We would strongly recommend this hotel, and would definitely stay here again and for longer. Perfect for a stopover or a long stay!
Stayed 2 nights in Jul 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pepi Studios
This was an amazing little hotel. So friendly, a superb stop in the old town. Nothing was to much trouble. The rooms were clean, well appointed and very comfortable. The plunge pool, and outdoor seating area was a haven, and all clean and well looked after. I would highly recommend Pepi Studios to our friends and family.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel, location and Staff, Not adult only
Great Boutique hotel in a perfect location. Staff were very friendly and helpful. The only issue was this is not an adult only hotel. Although my partner and I did not mind, do not book if you are not expecting children around. Luckily we were up early and off out otherwise we would have been awoken by a screaming baby in the room next door at 06:30 am

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern apartments very central to everything
Thank you had a wonderful time. Apartment very clean close to everything, beach, shops, cafes. Thank you for a wonderful stay!😊

10/10 Excellent

Andrea, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and hospitality. I will be back
I had an amazing stay here! The hotel is beautiful. The rooms had high ceilings and lovely decorations. The staff were so kind and helpful with everything. The hotel is situated in the center and a few minutes walk to the beach. If I come back to crete I will without hesitation sat here again. I plan to take my mom there next year. Thanks Pepi staff for making our stay excellent. Great hotel and great hospitality.

10/10 Excellent

Diane, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish, central and comfortable
3 delightful nights. Superior studio large, very stylish and quiet. Good beds and bathroom. Excellent wifi. Kitchen a little limited ( a cafitierre would be great) but ok for breakfasts and snacks. The courtyard is lovely , an oasis of calm just off the busy streets, and a nice place to relax in, very friendly too as people get chatting)

10/10 Excellent

georgios, zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent hotel, modern and recently renovated, spacious room with nice view, located in the center of the old town where everything is in walking distance. Very good value for money!Very helpful staff eager to answer and help whenever we asked them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Worth the extra money for a superior double. A tranquil location, yet so close to everything.

8/10 Good

canceiz, istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean cut, spacey at the heart of the city
Very clean and very spacey. At the heath of the old town and the staff is friendly. Its not like hotels-obviously- in staff number sense. As a whole i recommand the place

10/10 Excellent

Carol, Rethymnon, Crete / Hertfordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, in the old town, easy for shops, harbour.
Loved the location. Had a hire car so able to travel out of town. Booked with friends for one week and intended to change location after they went home as our flight left 4 days later but we liked it so. Uch we extended our stay here. Luckily the reception staff were able to move other arrivals around so we could stay in same studio. We had a superior studio which was lovely. The queen beds are huge and available in all standard rooms too I'm told.

10/10 Excellent

Lesley, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay!
I have stayed at Pepi Studios lots of times and would always look to stay there as my first choice. Everything you would ask of a holiday is literally on your doorstep. The beach is a short stroll away and you are in the centre of a lovely town full of character and excellent restaurants, shops and cafes. The garden at Pepis is very tranquil with shade from the trees if required. The staff at both Bristro 22 and Pepis are so pleasant and helpful. I have stayed in both standard and superior rooms and find that the only real advantage of thensuperior rooms is the convenience of the garden just outside your door, though I believe that they are looking to upgrade all rooms to the same standard. Try it you won't be dissapointed.

8/10 Good

Myles, California

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in busy rethymnon
Very nice hotel great staff!!!!!

10/10 Excellent

indy, newcastle uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, nice room in the old town
very nice place to stay in the heart of the old town, good service, some great restaurants nearby, quality room...nice

8/10 Good

george, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Everything was fine .. we only stayed a night and wished we had stayed more

10/10 Excellent

Gilbert, Antwerp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but could be better.
Nice room, pleasant place around the swimming pool. Shower is a little insufficient. No extras or interesting information about Rethymnon, which is usual in other places.

8/10 Good

carwash, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven of peace & tranquility
We last stayed in Pepi Studios 10 years ago & although the layout hasn't changed, the standard of facilities has vastly improved. Comfortable spotless beds & thick fluffy towels changed every 2 days, efficient air-con, safe deposit, flat screen TV, kettle supplied in kitchen, constant hot water. Right off a busy cobbled side street with up market shops, a lovely courtyard with ample loungers & chairs, towels supplied, trees & flowers abound, lovely sound of wood pigeons. Bistro 22 in front for snacks & drinks, pleasant staff

8/10 Good

Jonas, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location
There's nothing exceptional about this hotel, but the management does a great job. Friendly and prompt service, good cleaning, and spacious rooms. There seems to be quite a difference between the standard rooms (that we had, quite ok) and the more upscale design rooms. Location is good, in the middle of old town. You reach the beach in 3 minutes, but by walking 10 minutes north, past the harbor, the beach get bigger and nicer. Avoid most beach front restaurants.

10/10 Excellent

Judy, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the Old Town
A small complex of studios ideally situated in the Old Town. We visited to celebrate my husband's birthday and stayed in a standard room with a small balcony overlooking the street. The cafe-bar Bistro 22 is situated at the front of the studios and is very popular with locals. The double glazed doors on to the balcony cut out all noise so we were never disturbed. We also had a look at one of the superior rooms on the ground floor which had been upgraded since we last stayed at these apartments in 2009. We chose to return here as you are just a couple of minutes from all the bars and tavernas in the Old Town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reminds me of hobbits house rooms
Our stay was confortable, the rooms are lovely, small wooden doors open up into very stylish and spacious rooms, stone walls and floors. Nice interiro design, alot of though went into the room design. Nice hot showers. Their very small pool good for cooling down. Breakfast could have been provided in the price of the room though, as they have their own cafe, their cooked breakfast is very expensive.

10/10 Excellent

Rogerpg, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Apartments
Fantastic quiet location in the centre of the old town of Rethimno. Beautifully fitted apartments with all facilities. Friendly helpful staff. Shops and restaurants on the doorstep, two minutes to the port.

10/10 Excellent

Goda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in the center of the town
Actually, when I booked the hotel I did not expect it will be so good. We were lucky as we were upgraded to the superior room. During the stay I heard 2 girls complained about the size of the room being small. When you book a room it does say its not superior! The hotel is right in the center of the old town, surounded by many shops and little caffe's, tavernas. You can walk everywhere easily Those of you who have a car you parked it near the catle and its free, its about 5 - 10 min walk from the hotel. The rooms and the pool area were really clean and nicely done. The room itself was really modern. Definatelly recommend everyone to stay at Pepi Studios.

6/10 Okay

Verified traveller

Good location
Pepi Studios are in a convenient location in the old town, in an attractive street and not far from the harbour. The staff in the adjoining bistro were very helpful, but we did not meet the owner. Our room was spacious but sparse. Overall, an OK place to stay, probably better in summer than winter.

10/10 Excellent

di, washingon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up
Clean, quiet, good location - would go there again.

10/10 Excellent

Andree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Geschmackvoll und hochwertig
Stayed 1 night in Oct 2022