3 outdoor pools, pool umbrellas, pool loungers
Check availability

Reviews of Grand Bavaro Princess - All Inclusive

4.5 out of 5
Grand Bavaro Princess - All Inclusive
Playas De Bavaro, Punta Cana, La Altagracia

Reviews

8.0

Very good

Rating 10 - Excellent. 1339 out of 2813 reviews" "
Rating 8 - Good. 707 out of 2813 reviews" "
Rating 6 - Okay. 372 out of 2813 reviews" "
Rating 4 - Poor. 202 out of 2813 reviews" "
Rating 2 - Terrible. 193 out of 2813 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Travelled with family
Liked: Staff & service, property conditions & facilities
Employees are very nice. There were mosquitos inside the room everyday.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Juan. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bartender by the pool Jose Luis and Melvin ware Amazing great service only thing that I would recommend is more control over the music sometimes the music playing was horrible over all great experiences
Stayed 2 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Jose. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

Sue

Liked: Staff & service
Disliked: Cleanliness
The staff is great! I wish i could say the same for some of the rooms. I'm traveling by myself so when i got checked in, i was in a very secluded area which isn't good for me because I'm by myself and 59 years old. So i asked can i be moved closer where there's some people. Like I said, the staff front desk associate was very patient with me. Wjen they changed the room it wss 2 twin beds. The third room was was up two flights of stairs smd i have a bad hip. The 4th room was perfect but the sofa was discussing filthy. I'm trying to add pics but it not allowing me to add them. This is day one so I'm definitely going to figure out how to add the pics, also send more reviews of my stay. I recently stayed in Puerto Plata, in Presidential Suits by lifestyle. That was an amazing experience. Best vacations ever.
Stayed 1 night in May 2024

10/10 Excellent

Shedar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the attention is save the food and the activities really good
Stayed 2 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Shedar. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Janeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Janeth. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely on point for the price point! The grounds are beautifully maintained. Entertainment with live music nightly. Felt so safe on entire property. Tons of food options and the beach was divine. Definitely recommend this property!
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Elizabeth. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Zahira Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to disconnect from everyday routine Family oriented. Room was clean and comfortable. Beware! we got hooked on their Royal Holiday vacation club for 4 hours, if you don't want to waste your vacation time try to avoid their gifts. Food quality can improve and must reserve 24hrs for specialized dinning. Staff was helpful and friendly. Entertainment staff was enegetic and fun. .
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Zahira. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Joshua. Thank you for rating us. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No matter how much you paid the platinum need some changes on service and they own facilities. But the stay was perfect.
Stayed 6 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Maritza. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Deionna

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Booked a 5 day stay. The food was HORRIBLE, ended up going Off the resort to purchase food at Senora Grill, which was amazing 10/10. NOT clean at all, when I first arrived my bed sheets had stains on them and smelt like mildew. Also the staff came in everyday and removed my wash cloths and towels, but NEVER replaced them until eventually I was left with none. Looove Punta Cana and all the excursions, would never return to the resort.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Deionna. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Kaitlynn

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Kaitlynn. Thank you for rating us. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Tynesha

like the fact that the room had no cold drinking water. The refrigerator in the room was hot. I couldn’t get ice delivered to the room at all
Stayed 5 nights in May 2024
Response from J. De La Vieja on 13 May 2024
Dear Tynesha. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Lori Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did the prestige section and well worth the upgrade. Food was amazing, staff are so friendly and helpful and the rooms are HUGE! Would definitely go back. Lots of dining options and never had a problem getting a reservation.
Stayed 3 nights in Apr 2024
Response from J. De La Vieja on 13 May 2024
Dear Lori. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

4/10 Poor

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal necesita mas capacitacion, servicio al cliente,,
Stayed 5 nights in May 2024
Response from J. De La Vieja on 9 May 2024
Estimado Mario. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirlo en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

6/10 Okay

scott

Liked: Staff & service
We enjoyed the steak restaurant and sports bar also enjoyed very large bathroom
Stayed 6 nights in May 2024
Response from J. De La Vieja on 9 May 2024
Dear Scott. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Hugo Barbosa, Anchorage

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 6 nights in May 2024
Response from J. De La Vieja on 9 May 2024
Dear Hugo. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

anvarjon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is too busy you literally have to fight with other poeple to get food from a buffet. You have to wait for everything. Mini fridge was not working. VOCATION DESTROYED.
Stayed 6 nights in May 2024
Response from J. De La Vieja on 9 May 2024
Dear Anvarjon. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Edwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, and beautiful facilities. Perhaps a dedicated airport shuttle service to avoid excessive charging
Stayed 3 nights in May 2024
Response from J. De La Vieja on 8 May 2024
Dear Edwyn. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

NINO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel and bungalows are newly renovated, very nice and clean, staff is friendly, tips appreciated of course. only decent coffee is at the coffee shop, food was decent but for a five star hotel should be more diverse and better quality. alcohol selection is also decent, wish they had more choices, and swimming pools close at 7pm which is a bummer. kid friendly, nice atmosphere
Stayed 4 nights in May 2024
Response from J. De La Vieja on 8 May 2024
Dear Nino. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Evelina

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024
Response from J. De La Vieja on 9 May 2024
Estimada Evelina. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Frank

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The best resort I Stayed at. Room cleaning services could be better but overall a very nice resort! Will definitely stay again
Stayed 3 nights in May 2024
Response from J. De La Vieja on 7 May 2024
Dear Frank. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Yanira

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel is well decorated and the specialty restaurants are great. The property is too big and the transportation isn’t enough for all the guests.
Stayed 3 nights in May 2024
Response from J. De La Vieja on 6 May 2024
Dear Yanira. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Gleica

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel was good, the food was decent nothing special but overall good. Pool could use a little bit more picking up during operation hours (lots of trash left around by people and unfortunately no one was picking it up). Rooms were clean.
Stayed 4 nights in May 2024
Response from J. De La Vieja on 6 May 2024
Dear Gleica. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Karizma Alee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful we had a great time. The food is average, not bad but not great. Our only complaint was that we could hear our neighbors clearly through the walls. And the beach is beautiful! Transportation around the property comes around at least every 5 minutes which was perfect!
Stayed 3 nights in Apr 2024
Response from J. De La Vieja on 6 May 2024
Dear Karizma. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Manuel Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from J. De La Vieja on 6 May 2024
Estimado Manuel. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a beautiful property. The staff are absolutely amazing. Everything was absolutely wonderful! Would definitely go back!
Stayed 3 nights in Apr 2024
Response from J. De La Vieja on 4 May 2024
Dear Carolyn. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Judith, Lyndhurst

Travelled with family and small children
Property was beautiful and staff was nice. Property did not seem equipped with proper staffing. The lines for buffet and food trucks were long. It was difficult to make dinner reservations on the app. There weren’t any shows at night when we visited. Liquor was very low end to the point that I couldn’t drink it. The room had a musty smell that stayed on our clothes and Bags after we returned home. The mini fridge was luke warm and juice went sour. A cockroach climbed out of my husbands menu in the seafood restaurant.
Stayed 7 nights in Jan 2024
Response from J. De La Vieja on 4 May 2024
Dear Judith. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation started with lost luggage and then we got to the resort where the gave us a room that smelled moldy. We contacted the front desk and Freddy quickly got us set up in a room which was much better and the location was perfect. So glad we made the change early! The resort is large lots to see! Loved all the peacocks around too! Beaches are beautiful and well kept, walked the beach every day. The main pool could use an update as it looks worn but clean. Spent a lot of time at the 24 hour bar since they had all the Bruins games on we wanted to see. Buffet ok typical of most. Gotta do a shout out to AnnaLisa who set our table with flowers on our last day. Such a nice gesture! Overall a great experience.Would go back.
Stayed 5 nights in Apr 2024
Response from J. De La Vieja on 4 May 2024
Dear Lisa. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Krystina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. Loved all the food options.
Stayed 1 night in Jul 2023
Response from J. De La Vieja on 3 May 2024
Dear Krystina. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

diyquai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort is beautiful and well kept. The food was mid but what do you expect staying at an all inclusive. One recommendation, provide more trolleys more frequently.
Stayed 5 nights in Apr 2024
Response from J. De La Vieja on 2 May 2024
Dear Diyquai. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

tarek bahaa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and well maintained property. More than 10 dining options. Beach and pools options. Friendly staff. Entertainment. We were a family and we have enjoyed . Highly recommended place.
Stayed 6 nights in Apr 2024
Response from J. De La Vieja on 2 May 2024
Dear Tarek. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the entire property and the customer service was exceptional!
Stayed 2 nights in Apr 2024
Response from J. De La Vieja on 2 May 2024
Dear Josefina. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

John Anthony

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Worst vacations ever. As soon as we arrived in the airport we were intercepted by some people from a comprany called "club kaverna" who robbed us $100 easily!! Then we arrived at the hotel and they have this personnel from a company called "Royal Holiday" all around the place pushing everyone to take an orientation and literally pushing you to take their club packages and they just talk lie over lie. Stay away from these people as this is a FATAL SCAM!!!! In other words, my worst vacation ever!!!! Food plates at the buffet were dirty. The roof in the tepanyaki was literally broken and the place was floodeddd!!! It smelled like a$$ literally.
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 2 May 2024
Dear John. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service. We regret that you were disturbed by pushy vendors but as we stated on another guest’s comments, we inform you one more time that Royal Holidays is an independent company that shares the same workplace with us but has nothing to do directly with our company. Then under any circumstance our guests should be forced to attempt meetings or to buy anything if the client does not want to and based on another guests comment a simple “No, Thanks” is always enough to be bothered but if they continue bothering you, it is important to report it to our guest service department, in order we can take action. Thank you for your understanding. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

SHASHIDHAR REDDY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from J. De La Vieja on 2 May 2024
Dear Shashidhar. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Shahlo

I like this resort, I’m visit this place three times for last 12 month. Friendly stuffs, clean pools and beach, delicious food.
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 1 May 2024
Dear Shahlo. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

Marlen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Reception desk person AND her supervisor were irritable and obviously did not like their jobs. Room bathrooms full of mosquitos .. I killed at least 20 in 3 days. Minibar fridge was broken .. not working .. I called for help all 3 days .. it was never fixed. No bottled water in the room .. called 3 times .. finally came with water 8 hours later.
Stayed 3 nights in Apr 2024
Response from J. De La Vieja on 2 May 2024
Dear Marlen. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us.Unfortunately your comments lack information and we do not understand what happened. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 Terrible

Stewart

Disliked: Staff & service, property conditions & facilities
I got physically assaulted and the staff allowed the perpetrators to escape the scene and did not do anything to intervene.
Stayed 3 nights in Apr 2024
Response from J. De La Vieja on 30 Apr 2024
Dear Stewart. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us.Unfortunately your comments lack information and we do not understand what happened. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Edyta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay. The beach is beautiful and well kept. There were many umbrellas so there was enough room to find shade. The rooms were nice. There was one day that the power went out in the morning, but it came back around lunch time. There were many food options. The buffets for breakfast and lunch was good. There were many resturaunt options available, you do have to make a reservation for all of these.
Stayed 6 nights in Apr 2024
Response from J. De La Vieja on 29 Apr 2024
Dear Edyta. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Frederick, Orillia

Travelled with partner
No complaints what so ever. 4th time there in 2 years.
Stayed 6 nights in Apr 2024
Response from J. De La Vieja on 29 Apr 2024
Dear Frederick. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

4/10 Poor

Juan Camilo, Staten Island

Travelled with partner
Disliked: Cleanliness, staff & service
We arrived and our room was dirty. The service around the bars and food carts were terrible. Employees looked sad, disengaged, mind absent. Terrible experience. The food at the Indian restaurant was terrible. Food over all was mediocre.
Stayed 3 nights in Mar 2024
Response from J. De La Vieja on 29 Apr 2024
Dear Juan. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 3 nights in Apr 2024
Response from J. De La Vieja on 29 Apr 2024
Dear Kia. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

4/10 Poor

Catia Regina

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
When I arrived there they had no mini bar, the AC wasn’t working properly and the phone either. I had to go to the reception and Guest Service 4 times to get things done.
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 29 Apr 2024
Dear Catia. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 Excellent

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todas las personas fueron muy amables, ellos hicieron de nuestro paseo la mejor experiencia❤️
Stayed 7 nights in Apr 2024
Response from J. De La Vieja on 29 Apr 2024
Estimada Valentina. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

4/10 Poor

Candice

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are maintained at 24° no matter how many times you call them to fix the AC. It says it set at 15°. It is not 15°. The mini fridge is not cold at all and they don’t have any cranberry juice.
Stayed 7 nights in Apr 2024
Response from J. De La Vieja on 29 Apr 2024
Dear Candice. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service
Night entertainment with dj should be often. Room not cleaned daily. If you are not bávaro premium you can’t visit certain places. The Internet was low speed. It was hard to do a reservation at the hotel restaurants. The drinks mostly were made with cheap alcohol, the house wine was horrible.
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 26 Apr 2024
Dear Adriana. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large facility. Felt like I was at Disney World. Nice property just not my style.
Stayed 1 night in Apr 2024
Response from J. De La Vieja on 26 Apr 2024
Dear Gary. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

zoltan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fun looking bungalows. Very friendly staff. Great beach. Many food option but quality limited although we never stayed hungry. Overall nice experience.
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 25 Apr 2024
Dear Zoltan. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from J. De La Vieja on 26 Apr 2024
Dear Cynthia. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 Good

Valya Ivanova

Travelled with family
Liked: Amenities, property conditions & facilities
No bench on the bus stops at the resort. Me and my family felt personal discrimination.
Stayed 6 nights in Apr 2024
Response from J. De La Vieja on 25 Apr 2024
Dear Valya. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 Okay

Amanda Ismenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice resort. Food was good and the staff was nice. Wish there was a night lounge.
Stayed 4 nights in Apr 2024
Response from J. De La Vieja on 25 Apr 2024
Dear Amanda. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.