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Reviews of Hotel Residence Agnes

4 out of 5
Hotel Residence Agnes
Hastalska 19, Prague

Reviews

10

Exceptional

Rating 10 - Excellent. 727 out of 746 reviews" "
Rating 8 - Good. 17 out of 746 reviews" "
Rating 6 - Okay. 1 out of 746 reviews" "
Rating 4 - Poor. 0 out of 746 reviews" "
Rating 2 - Terrible. 1 out of 746 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience at residence Agnes. Not only is the hotel beautiful and very well located, the staff is what makes it special.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel staff I have ever encountered!! My sister and I stayed her for three nights and had the most wonderful time!! From the second we arrived, we were treated to snacks and wine in the lobby and given an overview of Prague sites, tours, dining options, bars etc. The concierge talked with us for about 45 minutes about our itinerary and took care of transportation and bookings for everything. The breakfast was delicious, and the atmosphere of the lobby feels like a friendly/warm bed-and-breakfast. We wish we could have stayed a week here!!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The staff were so helpful and friendly. The room was perfect. Would highly recommend this wonderful hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

john

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Old Town. Wonderful welcoming staff. Hotel was perfect for our family including 1 year old. Would highly recommend!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
There was honestly nothing to dislike.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sampath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. Stop searching for more hotels and just book if your dates are available. They deserve every great review written so far. In 25 years of traveling never seen exceptional staff or service like that - You cannot say enough good things about the staff. They took care of literally everything from dinner reservations, tours and local transportation. Felt like royalty for 2 days. Hotel is an old convent & stable with cobble floor lobby. Very unique Lobby service with drinks and place to sit / socialize with others
Stayed 2 nights in Mar 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing service. I read they had great service and so the bar was high- they exceeded it!
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve never experienced the level of customer care and attention that the hotel staff provided. It was AMAZING. They took care of everything and did so with very cheerful and happy disposition. The hotel is in a great old town location and walkable to everywhere. Our room was beautiful but not lavish. Breakfast was included and excellent - many options. The staff happily delivered us to the train station when our stay was over - but only after packing us a “care kit” with fruit, water and sandwiches for the train ride. They also would have happily picked us up at the train station when we arrived (we were not aware of that). Victoria and Lucia were so fantastic to deal with. Victoria recommended The Blue Duckling for dinner and it was the best meal of our entire trip. We’d give the property six stars if was possible!
Stayed 2 nights in Mar 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, hotel is a little over the top with wanting you do to things at the hotel. Very overbearing

10/10 Excellent

Arkady

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding boutique hotel with highly customer orientated staff. A lot of great details and cosiness in the hotel and in the attention. Very well located in the Center, near everything Prague has to offer and located in a very calm street. Outstanding, a perfect 10/10.
Stayed 2 nights in Feb 2024

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! I never write reviews but felt compelled as Frank and the others at the hotel were incredibly welcoming and helpful. We loved our stay and will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities
Best hotel stay ever!!! Highly recommended!
Stayed 1 night in Feb 2024

10/10 Excellent

allison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff at Hotel Agnes was truly amazing. They went out of their way to make sure we were comfortable, gave great suggestions of things to do, helped us with dinner reservations and more. I would definitely return!! A fabulous trip

10/10 Excellent

laura, Coronado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. The staff are so helpful and attentive! The breakfast was wonderful. You could easily walk everywhere. They nail the details at every turn. Magnificent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply the most enjoyable hotel l have ever stayed in. The staff are amazing and so helpful, nothing is too much bother.
Stayed 4 nights in Jan 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The hotel is in a great location with an easy walk to the Old Town. What makes it special are the staff who are incredibly helpful and friendly. Gave us really good dining suggestions as we are vegetarian. Hope to visit Prague again one day and will definitely book here again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service I’ve ever experienced
Absolutely super. In decades of staying in hotels around the world, I have never experienced service as friendly and professional as this. Everyone seems to anticipate your needs and is your friend in a foreign country. I can’t recommend this any higher - top notch - thank you to all at Hotel Agnes
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service of any hotel anywhere
There are really no words to describe the level of service at Agnes! The staff are without doubt the most welcoming and hospitable of anywhere I’ve stayed in the world. From meeting us at the train station, to offers of drinks each time we passed through reception, to the advice, and the included breakfast each morning. As well as Frank, Lucy and the other amazing staff, the hotel itself is also fantastic. The building is beautiful with lovely decor and the room exceeded expectations. It was so comfortable with sophisticated design and a great bed. The location is perfect for walking and is right in the old town near plenty of cafes, bars and restaurants. I’ve run out of superlatives haha. There is nowhere else I would choose to stay in Prague. Do not hesitate to book Hotel Agnes. You will not regret it. Thank to so much for a wonderful stay!
Stayed 4 nights in Dec 2023

10/10 Excellent

Eden Neil

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely outstanding is an understatement. The welcome, the attention to hospitality between guests was second to none. HIGHLY recommend and will defiantly stay next time in Praha. Thank you for a home away from home!
Stayed 1 night in Jan 2024

10/10 Excellent

Thu-Cuc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Agnes Hotel for 4 days in Prague. We loved everything about the hotel from the owners to staff including Elena, Lucia and Stefan. They are very friendly, proactive in making us feel at home, highlighted all the must see and do areas in Prague, showed us how to get around. The hotel infrastructure is newly maintained, very clean, public areas is very comfortable and spotless. The room, furniture, bed and bedding, bathroom were clean and comfortable. Room was soundproof. Had great sleep every night. Overall was a 5 of 5 star experience. This is the top 3 hotel we have stayed in compared to others in Europe, Asia, US/Canada.
Stayed 4 nights in Dec 2023

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities
Extra warm staff. Beautiful place. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
The best hotel experience I have ever had, friendly, helpful, thoughtful service in excellent setting.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel / genuinely helpful staff / great location for sights & restaurants (Lokal across street) - highly recommended
Stayed 3 nights in Nov 2023

10/10 Excellent

Yvonne

Stayed 4 nights in Nov 2023

10/10 Excellent

Alan Michael Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel residence Agnes was perfect in every way. Excellent location near town centre but quiet street. Very friendly staff who were extremely helpful and welcoming. Even drove us to castle and airport and insisted on doing so as complementary offer. Breakfast buffet was fresh and generous. Clean tasteful facilities. Reception staff very helpful in suggesting tours and advice. Fully recommend this hotel and hope to visit again one day.
Stayed 2 nights in Nov 2023

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
I travel a lot for work and stay in really nice places. I have never had service near as good as we received at Hotel Agnes. The staff goes above and beyond over and over again. We had a wonderful stay and really appreciated how kind and attentive the staff was and loved all of the extra touches.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service you can want
The level of service at this hotel is among the best I have ever experienced and I have occasionally stayed at some of the world’s best. The staff wants you to enjoy every moment of Prague with endless offers of complimentary drinks and rides to pick you up at the train station. The location is perfect in a charming location so close to all the important sites to see. The property has wonderful local character and is clean and comfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was first rate and very attuned to one’s needs. Hotel well maintained. Excellent location and rooms are very clean and up to date.
Stayed 3 nights in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2023

10/10 Excellent

TREVOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful staff. Large comfortable bed and clean room and excellent breakfast. If I had to be super critical, I would mention the noise of the wardrobe within the room on opening and closing, this can be heard in adjacent rooms, but overall a thoroughly enjoyable stay and we would definitely return
Stayed 3 nights in Oct 2023

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I could want in a boutique hotel. Beautiful, quiet, and amazingly attentive people.
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and excellent location. No restaurant, but facilities for generous breakfast and restaurants to walk to.
Stayed 3 nights in Oct 2023

10/10 Excellent

Daisuke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
Best of Best Ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than amazing
Stayed 4 nights in Aug 2023

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, well-situated hotel. The service is beyond reproach. The entire staff strived to make our experience in Prague excellent: from booking tours and restaurants to making sure we felt welcome each time we walked in the door.
Stayed 3 nights in Sep 2023

10/10 Excellent

agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel!!! Would go back any time. Staff were fantastic and very helpful!
Stayed 1 night in Sep 2023

10/10 Excellent

Kaeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say about this property. The service, the location, the facilities were all miles above average. The other reviews for this place are all right on the mark, it really is that good. Everything was great but the team that work there really makes it stand out, they pay such close attention to detail and do everything in their power to make sure your stay in Prague is a good one. I highly recommend this property.
Stayed 4 nights in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing! The staff was outstanding and vey helpful. The hotel was very clean, and the location was close to restaurants and attractions. The breakfast was great. We really enjoyed our stay!!!!
Stayed 7 nights in Aug 2023

10/10 Excellent

Sureshkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. The staff at this hotel really take care of you and provide you with all sorts of services you don’t expect to find these days. Exceptional hospitality! 5 stars all the way!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!!
We had a great experience and their hospitality is amazing.
Stayed 3 nights in Aug 2023

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable service! Staff was so attentive and always available to make our stay so comfortable and enjoyable
Stayed 3 nights in Aug 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a reason this hotel is rate 10 of 10 - the service! From being picked up at the main train station in Prague to the local recommendations - the service was up there with best of any boutique hotel we have stayed in. Would definitely stay here again if we come back to Prague.
Stayed 3 nights in Aug 2023

10/10 Excellent

Raul E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest little hotel.
The hotel is very nice, comfortable and very well located, but the most remarkable thing about it is the level of service the hotel personnel give all customers.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stacy, Provo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viktoria helped us with reservations to wonderful restaurants and a string quartet concert. She also gave us tips for shopping. We were welcomed with a beverage every time we entered the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolute gem of a hotel. In all my travels, I have never felt more welcomed and invited into their hotel. From the moment we arrived, until we left, it was an amazing experience. I highly recommend this hotel to anyone traveling to Prague.
Stayed 3 nights in Jul 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Once you step foot into this hotel, they treat you like family. They are so gracious and kind, attending to our every need. Our room was lovely and had a great view overlooking a courtyard. The breakfast was amazing and even had a person to make a personal omelet for you. We wish we could have stayed longer. Do not miss out on this lovely hotel. Frank is the owner and sent us out on our way with a bottle of Prosecco. Amazing place!
Stayed 1 night in Jul 2023