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Reviews of Royal Maritime Hotel

3 out of 5
Royal Maritime Hotel
Queens Street, Portsmouth, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 999 reviews" "
Rating 8 - Good. 364 out of 999 reviews" "
Rating 6 - Okay. 104 out of 999 reviews" "
Rating 4 - Poor. 37 out of 999 reviews" "
Rating 2 - Terrible. 24 out of 999 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For its location, you couldn’t really ask for more. Sure, the hotel is a bit tired and in need of a lick of paint here and there but I thought it was great value. Very close to the main attractions and reception staff were really friendly and attentive. Expect a basic room but my room was clean and spacious and a very good as a base to explore town. Only slight negative was confusing layout when getting to and from room and limited parking. There is a large multi story literally around the corner but not the cheapest :-)
Stayed 1 night in May 2024
Response from Team RMH on 14 May 2024
Thank you for taking the time to review your recent stay with us. We find it a great insight to making our guests’ stay a great one and showing us where we need to make improvements.We’re pleased that you enjoyed your visit and were able to benefit from our prime location to explore our local history and attractions. On behalf of all of the staff here, we hope to be able to welcome you again in the future!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We have been very pleased with the Royal Maritime hotel. The place is relatively basic but spotlessly clean and well maintained. The food is good and has a varied menu. The location is ideal for our trips into the historic navy dockyard, just a few minutes walk & a short walk from the train station. We would happily stay here again.
Stayed 1 night in Apr 2024
Response from Team RMH on 25 Apr 2024
On behalf of the staff here at the Royal Maritime Hotel we would like to thank you for taking the time to review your recent stay with us and we look forward to welcoming you back in the future.

10/10 Excellent

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the frontage did not look too promising, this turned it to be a really neat, clean and tidy, comfortable, and above all well staffed hotel. Nothing was too much trouble. Open the bar when a group of us came back in very late at night? No problem. Can we all sit together at breakfast? Opened an entire side room for us and rearranged the tables. Extra key card… parking permit…smooth check in: all done in a flash. Very lovely, polite and obliging staff, well done, made the stay a pleasure.
Stayed 1 night in Apr 2024
Response from Team RMH on 23 Apr 2024
On behalf of the staff here at the Royal Maritime Hotel we are delighted to hear your feedback and would like to thank you for taking the time to review your recent stay with us. We look forward to welcoming you back in the future soon!

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean good sized rooms and big bathroom. Nicely equipped. Good restaurant and breakfast. Friendly bar.
Stayed 1 night in Apr 2024
Response from Team RMH on 23 Apr 2024
On behalf of the staff here at the Royal Maritime Hotel we would like to thank you for taking the time to review your recent stay with us and we look forward to welcoming you back in the future.

6/10 Okay

Matthew

Travelled with partner
Needs a new mattress and room could do with an update, nice and spacious though and close to Gunwharf
Stayed 1 night in Apr 2024
Response from Team RMH on 7 Apr 2024
We’re sorry to hear that you were dissatisfied with your room, and we would love to take this opportunity to share with you that we are currently in the process of refurbishing and decorating throughout our Hotel. We hope that in the future you will be able to experience a visit to us in one of our newly refurbished bedrooms :)

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I only stayed for one night. Our stay was fantastic very clean room and very friendly staff. Will definitely recommend to friends and family
Stayed 1 night in Mar 2024
Response from Team RMH on 1 Apr 2024
On behalf of the staff here at the Royal Maritime Hotel we would like to thank you for taking the time to review your recent stay with us and we look forward to welcoming you back in the future!

10/10 Excellent

Yvonne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There was a cozy pub for lunch and drinks and a nice restaurant for a traditional English breakfast and a delicious selection for dinner. The location was perfect and walkable to all the sights of the Dockland of Portsmouth and the outlet shops in the Spinnaker complex.
Stayed 3 nights in Mar 2024
Response from Team RMH on 29 Mar 2024
On behalf of the staff here at the Royal Maritime Hotel we would like to thank you for taking the time to review your recent stay with us and we look forward to welcoming you back in the future!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adam on receptionist made me feel welcome as did Amy in the restaurant. Enjoyed fact that the hotel had a library. Room was clean and i had a good nights sleep. No noise. The only drawback is the limited parking I had to park in the Multi storey carpark -which was opposite the Hotel and to be fair the Hotel provided a discount on the parking fee. I would definitely stay there again
Stayed 1 night in Mar 2024
Response from Team RMH on 29 Mar 2024
On behalf of the staff here at the Royal Maritime Hotel we would like to thank you for taking the time to review your recent stay with us and we look forward to welcoming you back in the future!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and well maintained
Stayed 2 nights in Mar 2024
Response from Team RMH on 17 Mar 2024
On behalf of all of the staff at the Royal Maritime Hotel, we would like to thank you for taking the time to review your recent stay with us and we hope to welcome you back in the future!

10/10 Excellent

Bruce Kenneth

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice quiet and peaceful with excellent access to shops and tourist attractions! Brilliant staff all of whom go way and beyond to ensure our stay was as comfortable as possible.
Stayed 2 nights in Mar 2024
Response from Team RMH on 17 Mar 2024
On behalf of all of the staff at the Royal Maritime Hotel, we would like to thank you for taking the time to review your recent stay with us and we hope to welcome you back in the future!

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant front line staff and for the price I paid the room was outstanding
Stayed 1 night in Mar 2024
Response from Team RMH on 17 Mar 2024
On behalf of all of the staff at the Royal Maritime Hotel, we would like to thank you for taking the time to review your recent stay with us and we hope to welcome you back in the future!

2/10 Terrible

Carla

Disliked: Staff & service, property conditions & facilities
Having arrived at the hotel I booked in and made my way through the long corridor to my room. I noticed a very heavy strange atmosphere as I did so and on speaking to hotel staff there.I was advised that the hotel was haunted and strange things occurred, this was not what I wanted to hear On entering the room I found it to be acceptable but not the cleanest place I've stayed but the bed was comfortable. I later spoke to the hotel receptionist who asked how my room was. I told him the room had a heavy atmosphere and then he asked if I got the impression someone had died there ? As a result I didn't sleep all night and had a headache by morning. I did try to change rooms but nothing was available. So never again at The Royal Maritime Hotel Portsmouth
Stayed 1 night in Mar 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff. Good location.
Stayed 1 night in Mar 2024
Response from Team RMH on 10 Mar 2024
Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed your stay and we hope to welcome you again during your next visit.

8/10 Good

Jess

Liked: Staff & service, property conditions & facilities
Very comfortable and clean, though the decor was rather dated. Coffee and tea making facilities very useful. Great location for Naval Dockyard.
Stayed 1 night in Mar 2024
Response from Team RMH on 10 Mar 2024
Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed your stay and would love to take this opportunity to share with you that we are currently in the process of refurbishing and decorating throughout our hotel.We would love to welcome you again during your next visit.

8/10 Good

Harvey, Sherborne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Team RMH on 10 Mar 2024
Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed your stay with us and we hope to welcome you again during your next visit.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Team RMH on 3 Mar 2024
On behalf of all of the staff at the Royal Maritime Hotel, we would like to thank you for taking the time to review your recent stay with us and we hope to welcome you back in the future!

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is good, excellent bus and train services very near. Portsmouth historic dockyard almost opposite. Lots of shops and restaurants 10 minutes walk away. Around the back of the hotel (view from my window) is slightly poorer. Communal areas nice, breakfast experience good, check in and check out were fine. The only negative was the bedroom itself, very depressing, needing some TLC, lots of general noise from other rooms nearby, uncomfortable pillows. However, the be fair I did only book a basic room so you get what you pay for.
Stayed 2 nights in Feb 2024
Response from Team RMH on 3 Mar 2024
Thank you for taking the time to review your recent stay with us.We are saddened that you were not fully satisfied with your room, and we would love to take this opportunity to share with you that we are currently in the process of refurbishing and decorating throughout our hotel, and hope that in the future you will be able to experience a visit to us in one of our newly refurbished suites!

10/10 Excellent

Mohammed

Good location friendly staff
Stayed 3 nights in Feb 2024
Response from Team RMC on 23 Feb 2024
Thank you for your review. We're so pleased you enjoyed stay with us and hope to see you again soon!

10/10 Excellent

Margaret

Stayed 5 nights in Feb 2024
Response from Team RMH on 24 Mar 2024
On behalf of all of the staff at the Royal Maritime hotel, we would like to thank you for taking the time to review your recent stay with us and we hope to welcome you back in the future!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Royal Maritime Hotel on 14 Feb 2024
Thank you for your feedback. We're glad you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team RMH on 6 Feb 2024
Thank you for taking the time to review your stay with us, We’re pleased you enjoyed your stay with us and look forward to welcoming you back again.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and quiet rooms, well equipped. Friendly staff and a real rarity, a guest laundry which was really appreciated on my multi-week trip. Very grand and pleasant place to stay, I would definitely stay here again if I return to Portsmouth.
Stayed 1 night in Feb 2024
Response from The RMC Team on 4 Feb 2024
Thank you for sharing your recent experience with us! we are pleased that you enjoyed your stay with us and we hope to see you again in the future! kind Regards

8/10 Good

Paul

Stayed 1 night in Jan 2024
Response from Team RMC on 24 Mar 2024
On behalf of all of the staff at the Royal Maritime hotel, we would like to thank you for taking the time to review your recent stay with us and we hope to welcome you back in the future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

8/10 Good

John

Stayed 2 nights in Jan 2024
Response from Team RMC on 9 Feb 2024
Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed your stay with us and we hope to welcome you again during your next visit.

8/10 Good

martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of a hotel
Really fab hotel looks a bit shabby on the outside but inside the lobby is amazing with a domed roof with colonnades. Some of the nicest & friendly staff I think I’ve ever met who really seemed to enjoy there jobs. Breakfasts were excellent really nice produce and well cooked and plenty of it. My room was ok the decor and furniture were showing there age but the room was clean and spacious with good amenities (kettle, tea, coffee, etc) and piping hot water. The hotel is also only a short walk from (5 minutes) to the naval museum where they have the Mary Rose & 10 minuets walk to the spinnaker tower and Queyside outlet mall and the ferry, bus, and train terminals so is a great base to explore from. Would definitely stay here again
Stayed 4 nights in Jan 2024
Response from The Royal Maritime Hotel on 30 Jan 2024
Thank you for the feedback. We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel is really good for us, excellent location for historic dockyard and gun wharf quay. Staff are very friendly and helpful. Rooms are spacious with lots hot water and plenty of cupboard space. The bar and restaurant are both very good, meals are generous size and good breakfast. There is limited parking but when we have stayed there was always a parking space. Would recommend - this is a super place to stay
Stayed 1 night in Jan 2024
Response from The Royal Maritime Hotel on 30 Jan 2024
Thank you for the feedback. We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is absolutely brilliant. Short walk to docks, shops and city centre. Shame the pool wasn't open but overall really great hotel. And the staff were extremely helpful and polite.
Stayed 1 night in Jan 2024
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Carys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Carina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location and breakfast, friendly staff.
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Portsmouth
Good value for money hotel but disappointed as jacuzzi not working.
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the maritime museum, well priced, helpful staff and clean.
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Clive

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property, big rooms with big beds. excellent staff. buffet breakfast very good. close to naval yard, bus and train station and easy walk to shopping. very happy and wil return
Stayed 3 nights in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for my sons homecoming only short walk to gun wharf quays/restaurants staff all very friendly and nothing was too much trouble thank you we will be back
Stayed 2 nights in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
Thank you for the feedback. We're so pleased you enjoyed your stay, and hope to see you again soon.

8/10 Good

Jane

Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Nov 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

8/10 Good

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
The hotel was conveniently located. Everything was very clean, and so pretty happy with the stay. What was outstanding though was the superb customer service from the reception staff, both on arrival and as we left. In particular, Sarah on reception was a delight.
Stayed 1 night in Dec 2023
Response from Team RMH on 5 Dec 2023
We're so pleased you enjoyed your stay with us and hope to see you again soon! Will be passing on your comments to Sarah :)

6/10 Okay

Katie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Team RMH on 5 Dec 2023
Thank you for your feedback. We're sorry you haven't had the best stay with us but hopefully you'll give us another chance to improve your experience in the future.

10/10 Excellent

Roger

Stayed 4 nights in Nov 2023
Response from Team RMH on 5 Dec 2023
We're so pleased you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Raine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for visiting friends
Stayed 1 night in Nov 2023
Response from Team RMH on 28 Nov 2023
We're so pleased you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice, perfect for a weekend break
Stayed 2 nights in Nov 2023
Response from Team RMH on 28 Nov 2023
We're so pleased you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

samantha, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The hotel is basic and old fashioned in decor in some areas, like the bedrooms. But the hotel is clean which ratea higher for me than decor. This is the second time we've stayed here ams we'll be back.
Stayed 1 night in Nov 2023
Response from Team RMH on 28 Nov 2023
We're so pleased you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Steve

Business traveller
Stayed previously for work, same this occasion, warm & comfortable, staff friendly & helpful as before. Despite a large function downstairs no disturbance.
Stayed 1 night in Nov 2023
Response from Team RMH on 28 Nov 2023
We're so pleased you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
A part of me wants to keep quiet about this hotel, but that would be selfish to the hard working team who provide an excellent hotel at an affordable rate. We highly recommend, and have booked to return already. The staff were warm, welcoming, friendly and helpful. The bar provided us with a very good selection and my beer was so good. The restaurant provided us with such a lovely evening meal. Breakfast was a buffet selection with a good selection even providing fried bread! The room we had was spacious and well equipped with everything you need including a really nice hot drinks selection. There’s a pool, library room and laundry room. The area was quiet so we had a great nights sleep. The only down side is limited parking, but there is a car park nearby where the hotel can get you a reduced rate, but see reception first.
Stayed 2 nights in Nov 2023
Response from Team RMH on 28 Nov 2023
We're so pleased you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bog standard hotel but a mixture of club and hotel, with an atmosphere to go with it. I booked a basic room and got a basic but very clean room with a surprisingly large bathroom. For the price a good find.
Stayed 1 night in Nov 2023
Response from Team RMH on 25 Nov 2023
We're so pleased you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from The Royal Maritime Hotel on 30 Jan 2024
We're so pleased you enjoyed your stay, and hope to see you again soon.