View from property

Reviews of Le Terrazze di Portovenere

3 out of 5
Le Terrazze di Portovenere
Via II Traversa Olivo, Portovenere, SP

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 167 reviews" "
Rating 8 - Good. 69 out of 167 reviews" "
Rating 6 - Okay. 26 out of 167 reviews" "
Rating 4 - Poor. 10 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
The A/C didn’t work
Stayed 2 nights in Jun 2023

4/10 Poor

frederick, Newberry Park

Travelled with partner
Disliked: Property conditions & facilities
Terrible Kitchen unit was sparce To kettle no coffee brewing Hot plate/stove didn’t work Rooms were ice cold … heater was impossible to understand and turned on at 8 pm via timer Staff vacated the building at Sun down … we and one other car were in the premises and non of us could get any info about anything When we asked to cancel our second night … they refused and unforced the contract Stay away from this place like the plague 👎👎👎👎👎
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful place and very quiet and relaxing. Will be back and spend more time in the area.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Travelled with family
We were greeted by very nice staff. The hotel was dirty . Bathroom floor after wiping with tissue was disgusting. There is a broken cutting board screwed to the kitchen counter. It is split and has black grunge all around the edges and the split part has mould inside. There is no dish soap or tea towels or wash cloths to do dishes. Charge is 1.00 per towel if you want a change after 1 week! Seriously! The beds were all round the hardest and most uncomfortable I’ve ever slept in. We would never return ! We left 2 days early . Wish we never went there.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, room comfort
Lovely!
Great place! Friendly and helpful! Would stay here again in a heartbeat!
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was a walk from the centre of Portovenere but it was quiet. It was a nice break from the business of the villages of Cinque Terre
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! 10!
Excelent location, beach, pool, friendly staff, rooms with sea view. Great breakfast and wonderful restaurant (normal price). Parking.
Stayed 1 night in Sep 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Food and Great Beach
We stayed here for two nights toward the end of a two week trip to Italy. The room was clean and our two-room suite gave us plenty of room. The restaurant was excellent! We had some of the best food here on our trip. The beach was very clean and comfortable. On a Monday the hotel restaurant was closed (very common) but the recommended trattoria just down the street was great. It was not a luxury hotel, but was very good and affordable.
Stayed 2 nights in Sep 2019

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay near Cinque Terre but avoid the crowds
It worked for us...to get to Cinque Terre abd be away from the crowds.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this town and my view was wonderful. The season did not allow the pool to be open yet but I can tell that when it is the season it is spectacular. The location is away from the ancient village which is nice for quiet and no crowds. The restaurant is really great too which is where the included breakfast is.
Stayed 2 nights in May 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le terrazza di portovenere
Lovely, modern complex. We ate at the restaurant which served local dishes.....delicious! Highly recommended
Stayed 1 night in Mar 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and special
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice comfortable apartment/ double room short walk
Great apartment short walk into town along promenade. Really comfortable all conveniences It was lovely and quiet after tourist s at 5 cinque Terre . My only complaint was the bed it was uncomfortable everything else no 1
Stayed 3 nights in Apr 2018

6/10 Okay

stemardan, Sydney, Australia

Disliked: Staff & service, room comfort
Disappointing
About the only thing that matched the property description was the view. There was no onsite presence other than at checkin and checkout times and no tourist info such as a town map. Since the apartment was a good half hour walk to the town centre it would have been useful to have information about the bus. The hotplates in the kitchen did not work and there was no kettle. The airconditioning was not effective and the wifi flakey. The bed was hard and uncomfortable The restaurant was only open at minimal times. We went for dinner one night, were seated in an empty restaurant and after a wait of about 10 minutes were given a hand written menu on a scrap of paper listing half a dozen fish dishes. The bar was not open at all and the pool was empty. Obviously our visit in April was out of season, but we feel we should have been informed of this. But the biggest problem was simply the lack of anyone on site to give assist and no way to contact anyone.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice view
Stayed 1 night in Sep 2017

6/10 Okay

Herb, Boston

Liked: Cleanliness, property conditions & facilities
Great view, squeaky clean, tiny room, cheap
It feels as if it is owned and operated by someone in the real estate industry rather than someone in th hospitality industry.
Stayed 4 nights in Sep 2017

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thrilled
Great place to stay, nice 15min stroll around the water from the town Centre, great pool and small beach. Great breakfast. Clean rooms, very friendly staff. I couldn't fault it.
Stayed 3 nights in May 2017

10/10 Excellent

Jeff, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff and delicious restaurant!
Every single person I talked to in this hotel and the restaurant was just so friendly and accommodating. They were very helpful and really took time to answer any questions I had since this was my first time in Italy. Overall, I had an amazing experience at this hotel. The view outside of the hotel is amazing, the people were so friendly, and the food at their restaurant is so delicious - you must eat there.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oceanside
Lovely seaside resort.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Diego, argentina

Disliked: Cleanliness, staff & service, room comfort
Mediocre service with great scenery and location
There is no one on the front desk at night for any help you need (like internet access or drinks or anything). The room was too small (we hit the bed corners many times). We would go for breakfast and was hard to find the restaurant and no one in the front desk to ask to at 8:00 am. Location was good and also the ocean view and the pool. I suggest to improve the service level

2/10 Terrible

Joanne 'A, Mahopac

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceitful
I booked a room with 3 beds to receive a room with a couple and a queen that was for start. We arrived today find our key in an envelope with the front desk person with little to no help, I did specify a late arrive, which we arrived early evening, 5 or 6 p. m. Windows were small and at the height of the ceiling. The rooms featured on you went were not the room we received, actually they on have 3 rooms to rent all others are suite and that is what we were shown on the Web and expecting. The pool is not the hotels it is a public pool so it was so crowded hard to get a chair. Not to mention out door weddings 2 of the 4 nights which were outside out door. This was not what I was expecting it felt very miss lead.

4/10 Poor

Iain, Manchester UK

Disliked: Room comfort
hotel complex rightly sells itself on its location. Superb views from our balcony room. The rest was average but pleasant enough. Basic seaside accommodation, but pricey. We arrived at height of Ferragosto holiday weekend so probably paid a premium. staff were welcoming even tho they were clearly very busy. Peaceful and relaxing evening once the day trippers had left. Cinque Terre drive the following day was breathtaking. The area is as beautiful as the brochures make out

10/10 Excellent

David & Maria, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & the best restaurant!
We did the ferry cruise to see Cinqueterre from the sea, hiked to the castle & church & even caught up with another couple from Sydney for lunch on the last of the 3 days!
View from balcony early morning
View to pool from breakfast restaurant
View from balcony during the day
View from balcony

8/10 Good

Leigh, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and tranquil location
Loved the location as it wasn't far away from getting to the Cinque Terre. Big enough room for the three of us. Self contained but no microwave (there was no oven either) and no kettle (no power point in the kitchen area at all). Views from our room were spectacular but also very peaceful. Unfortunately we had a problem with wifi which was not working properly. We also had to eat away from here as both nights we were there (Friday and Saturday) there were private functions on.

10/10 Excellent

Jennifer, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view!
Portevenerre is absolutely lovely! This hotel had amazing views of the area.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jax, New Mexico

Liked: Cleanliness, staff & service
Quiet stop
Unpretentious hotel at the end of the road. Simple room w/ small frig & great view from patio. Beach in front, breakfast included
Portovenere
Hotel

8/10 Good

Claire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a great view
Generously sized apartment with large balcony and view across the bay to Porto Venere. Helpful staff and a choice of small town beaches nearby - not just the private ones.

8/10 Good

Alicia, Huntington Beach, CA

Liked: Cleanliness, staff & service
Phenomenal Views
Reception was excellent: speedy, helpful, gracious and friendly throughout our stay. The views and location is phenomenal. The only issue is that the mattress were very hard. We had requested twin beds and we were given a studio with a double bed in one room and bunk beds in the other. Fortunately my friend was ok sleeping in the bottom bunk. The breakfast staff was very friendly and made sure we had plenty to eat.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cheap and cheerful
Perfect hotel for a few nights

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Far away & tiny windows
We stayed here for two nights during our roadtrip and it was alright but for the amount of money we paid it was really bad to be honest. Tiny windows couldn't see out at all our terrace was not private lots of people and kids running around. Breakfast was bad always empty by 9 and I have no idea where the staff was. It is pretty far away from central of portovenere but still very pretty. Free parking, clean and modern rooms which was good. Pool is ok although you have to pay for sunbed. Wouldn't stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
This was in a lovely spot and the room was great. It could have been improved by having longer swimming hours at the pool - when one is on holiday wanting to visit places, closing the pool at 6 makes little sense as does not opening it until 9 am. only other improvement would be ability to make a cuppa!

10/10 Excellent

F, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight
Great. Fantastic hotel. Perfect.

8/10 Good

Michaela , Sunbury on Thames

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb views, quiet, right on the beach
We are a young family with a 10 months old, loving outdoors. We really enjoyed the apartment on the 1st floor with a large terrace. It is a specious and clean place, we fitted in easily with all the luggage and clothing for 10 days. We could use the washing machine for a small charge too. The beach and pool were great too. We really liked that it is just outside the town, as it was not as touristy, yet only a short walk to the town, restaurants and the supermarket. Another benefit is that it has it's own parking which can be a problem in the town. We used the boats to get to Cinque Terre and the Island opposite, we went hiking and explored the area around. We are totally in love with this place and having seen other hotels and towns, we would not want to change anything. Yes, it is on a pricier side, but comparing with other places in the region, the price sounds right. It is a 3☆ hotel so one shouldn't expect more. The drawbacks, if we were really looking for some: quite slow WIFI and the selection of tv channels is poor, but hey, it's holiday and time to escape! Also, having heavily relied on cooking, the kitchen was really basic, we could do with an owen and bit more dishes, but we found a way around it and still cooked lovely meals for us and the little one. Overall, we loved it, the best first family holiday one could wish for!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Apartment hotel some way from centre.
Nice room with good views of the sea. Big balcony. Staff seem to be few and we had to hunt for one to check out. Wifi takes some time to gain access. Porto Venere is a pretty port, but it just lacks personality. We couldn't put our finger on the issue, but neither of us were minded to return. Maybe it was the rip-off restaurants that soured our view.

4/10 Poor

William Maurizio

Travelled with family
Disliked: Cleanliness, room comfort
Prezzo sicuramente eccessivo per quanto è offerto
Molto bella la posizione e soprattutto la vista dalla casa, ma prezzo assolutamente eccessivo rispetto ai sevizi offerti. Casa molto piccola, nonostante venga venduta per quattro persone.
Stayed 1 night in Jan 2023

10/10 Excellent

Franco

Liked: Cleanliness, room comfort
Ottima pozione con vista mare
Stayed 1 night in Oct 2022

10/10 Excellent

Stella

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

8/10 Good

stefano

Stayed 1 night in Sep 2022

8/10 Good

Cornelia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Das Meer konnte auf Grund der Muschelfarm nur begrenzt genutzt werden Es war ruhig gelegen
Stayed 2 nights in Jun 2022

10/10 Excellent

Antonello

Travelled with family
Liked: Cleanliness, property conditions & facilities
Accoglienza pulizia, ampio parcheggio, camera con vista mare pulita e accessoriata, piscina e ristorante top
Stayed 1 night in Jun 2022

10/10 Excellent

Marco

Liked: Cleanliness, room comfort
Ottimo Hotel/Residence
Ottimo residence situato all'estremita' di Portovenere, dotato di piscina, spiaggia e parcheggio. Dista 10 minuti a piedi dal centro, ha anche un ristorante molto carino. i servizi sono ottimi e la colazione e' in linea con la struttura. Lo consiglio anche a famiglie con bambini
Stayed 2 nights in May 2022

6/10 Okay

Vanina

Stayed 1 night in May 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, room comfort
Porto Venere
Ottima esperienza residence affacciato sul mare con antistante spiaggia
Stayed 1 night in May 2022

6/10 Okay

Judith

Stayed 2 nights in May 2022

8/10 Good

Luigi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bella struttura, con una vista incantevole, possibilità di parcheggio vicinissima alla spiaggia, e 10 minuti dal porto, la consiglio, personale attento e premuroso.
Stayed 3 nights in Apr 2022

8/10 Good

Stefano

Stayed 1 night in Mar 2022
Response from benedetta on 18 Mar 2022
grazie per la recensione positiva. Speriamo di averla nuovamente nostro ospite!

10/10 Excellent

Francesco

Stayed 1 night in Mar 2022