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Reviews of Leisure Tourist Park

2 out of 5
Leisure Tourist Park
15 Boundary St, Port Macquarie, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 7 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Everything was good. Nice pool, far away from noisy roads. Room was clean.
Stayed 4 nights in Jan 2021

10/10 Excellent

Julie, Sydney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here as I couldn't get two weeks at our 4.5 star town resort that we usually stay in. So we stayed a week at Leisure Tourist Park, and 1 week at the other 4.5 star resort in town. To be honest we preferred this little two star Leisure Tourist park. Why? Its quieter, not a 100 people in the pool, no noise at nigh so slept lovely. The kids made friends easier, people were friendly and relaxed. The unit was old and a bit smelly at first, but it was layed out well and clean. I would stay here again
Stayed 7 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Property was clean, but kitchen needs updating, Microwave was in a dangerous position had to climb on chair to access my food, was afraid to lift food out while standing on floor in case food spilt over me. Cook stove needs to be updated. Bathroom clean; but also needs updating.
Stayed 2 nights in Sep 2020
Response from Tammy on 24 Sept 2020
Hi and thank you for your feedback. We agree with you that some of the rooms are not modern, and we are hoping that guests prior to booking have an opportunity to see all the photos advertised so that there are no surprises when you arrive. We do believe the price is reflective of this as well. We appreciate you feedback regarding the microwave and we will look in to the option of seeing if we can put it on a bracket somewhere. Thank you again and have a great day.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s keep really nice. Kids have a blast. It’s not a big place so you are not pumping into people all the time. I will definitely be back for another great time.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the beds!! Beds can make or break a stay and I would love to say that these beds and pillows were probably even better than mine at home! Friendly pleasant staff, pool and grounds were great. The only little negative is it’s a little tired looking inside however the cleanliness certainly makes up for it. Would definitely stay again for sure.
Stayed 3 nights in Jan 2020
Response from Leisure on 17 Jan 2020
Thanks for taking the time to post a review, looking forward to your return :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice grounds. Convenient having the Sports Club directly over the road.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great, allowed us to have a late check out which was so convenient for us with kids
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned, quiet, clean park with nice pool and bbq area.
Stayed 2 nights in Oct 2019

8/10 Good

Cam, Tamworth

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nearly maintained, our children enjoyed the experience.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It was suitable for my travel needs on this occassiion
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Cabin had a bad odour. cleanliness was a bit iffy Air con only worked by key while you were there.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The cabin was not what I booked 7 months prior and I was told there was not a cabin there with a queen, a double and a twin... we were 4 women average age 55 so bunks weren't ideal. Bathroom small. Left a day early.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, specious cabin
We stayed in the holiday cabin which was nice and spacious with our three kids (2,5,7). We were a little surprised at registering when an additional cost was added for the kids, but that may just be a mistake in the booking. The pool is small but nice and lots of green grass to run around. We did get a feeling of the place being a little stingy, for example when we ask for addition toilet paper, we were told that should be our responsibility.
Stayed 3 nights in Jan 2019
Response from Amanda on 15 Feb 2019
Thanks for your feedback. We're glad you enjoyed the spacious Holiday Units, pool & green surroundings. To help get started we supply guests the basics (trying to keep tariffs down) including linen (most neighboring Parks charge a fee for linen where as we don't). Regards Amanda

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and spacious accommodation. Pillows rather hard. Lovely site.
Stayed 1 night in Jan 2019
Response from Amanda on 18 Jan 2019
Hi Sally Thank you for your review. We are buy new pillows regularly so we will purchase some Soft to Medium next time. Hope to see you again soon. Kind regards Amanda

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay, was a lovely spot . Was quiet, shady and well kept. Although we did find cockroaches in microwave and the oven wasn't clean, still had crumbs etc. Also shower head was not great. Was not enough pressure and spray went everywhere not concentrated
Stayed 3 nights in Jan 2019
Response from Amanda on 18 Jan 2019
Thanks for your feedback. We're glad you enjoyed your stay. We will look into your concerns. Recently we have had our regular spray done by Flick pest control. We will talk to the new Housekeeper in Training about the oven. The shower head may be due to be replaced or cleaned out. Kind regards Amanda

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Jan 2019
Response from Amanda on 14 Jan 2019
Thank you for your feed back. Hope to see you again soon! Kind regards Amanda

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient. Comfortable. No shampoo and facewashers.
Stayed 1 night in Oct 2018
Response from Amanda on 13 Nov 2018
Thank you for your review of the Leisure Park Port Macquarie. I am sorry the room provisions weren't exactly as you hoped but happy to see that you that you were comfortable. Hope to see you back soon.

10/10 Excellent

travellers, Tuncurry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice short getaway.
the unit we had for 3 adults was great, with a single bed, which is hard to find. [ and bunks] in 2nd bedroom for my 93 years young dad. the grounds were lovely with palms everywhere. very tropical. not far from settlement city and panthers also bowlo across the road. and aldi;s 2 min drive. although it was on the main road, it was very quite. i would stay here again.
Stayed 3 nights in Jul 2018
Response from Management on 30 Aug 2018
Thanks for your review. Our team is elated you enjoyed your experience with us. We do hope you will join us again on your next visit to the beautiful Mid North Coast. Kind regards Ray

10/10 Excellent

Tim, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
Just right for our Canberra to Brisbane stopover...great rates, lovely staff...oh and if you read the review on Google by the person who didn't like the smell and the beds weren't made? Well, seems they grew up with servants as they're teenage kids were incapable of making one. Always two sides to a story. Anyhoo, the kids and I loved and we'll be back next time!
Stayed 1 night in Jul 2018
Response from Management on 30 Aug 2018
Thank you for your review. It is great to read that you enjoyed your stay with us. We look forward to welcoming you again on your next trip through the Mid North Coast. Kind Regards, Ray

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable cabin with plenty of room for the family. Well maintained gardens and lawns for the kids to play.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay. Nice to stay in a clean place with a few activities to occupy the kids
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Pleasing place to stay with a laid back relaxed atmosphere. The room is simple and has all the basic equipment so cooking own meals is easy to do.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Handy
Enjoy the easy geographical location, to fishing, sports club, highway, shops and easy drive to beaches. Family friendly staff providing a family fun holiday stay, wonderful clean kept grounds and family cabin had all a mini home stay needs.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable place to stay, close to everything
We had so much fun on our stay for the long weekend for australia day. Satisfied with the cabin we stayed. Kids had fun for hours in the swimming pool, lots of spaces to run around and nice small playground. We also had bbq night there. It close to shops, town centre and most important is the rooms, bathroom and kitchen are clean and the price was affordable for us. so happy with this place and surely will be back again.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family accommodation & very affordable, quiet, relaxing , great bbq and pool area. A very friendly and warm welcome the owners/managers are awesome !
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smelly room / cabin
I booked for one night... We (me, my wife and 3kids) stopped in for sleep overnight. We were on our way from Queensland to Sydney. It was NOT worth it for $153. We got one of the very old smelly cabins. We should have slept in our car. First of all the smell. Our room smelled like wet old wood or urine. Awful. They asked me to cover the 3 beds for kids with the bed sheets by myself as they are not used to do such things for kids. The lady said kids always come with their sleeping bag !!!!! Should i ask for refund ???? I understand the place is very old but some updating would be nice.
Stayed 1 night in Jan 2018
Response from Management on 21 Mar 2018
Hi, Thanks for your feedback. After you mentioned the room smelling we went in and ran the air conditioning (staff didn't notice any smell, however, we cleaned the aircon filter in case that may have been the problem and will clean them more frequently). Gradually the Villa's and Units are being updated. We email guests ahead of arrival to inform them that linen is provide (free) but only the main beds are made, unfortunately the message was not received. Many caravan parks charge a linen charge and require you to make the beds, possibly that's why Parks are cheaper than Motels even though our rooms have a Kitchenette. For example a local caravan park is from $150 (2 adults & 3 children) PLUS a $10 linen charge - which means that you are handed the linen to make ALL the beds yourself! We are sorry you felt inconvenienced. Kind regards Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities. Would recommend to anyone.
Stayed 3 nights in Jan 2018

8/10 Good

Janette, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Stayed four nights, comfortable, quiet and good value for money!
Stayed 4 nights in Jan 2018

8/10 Good

Brinda, Sydney

Liked: Staff & service, room comfort
Nice & Quiet Place
Reasonable price and a good place for a weekend getaway
Stayed 2 nights in Dec 2017

6/10 Okay

Anne, Toronto, NSW

Liked: Room comfort
Disliked: Property conditions & facilities
Okay but nothing special
Several disappointing features: fridge was on lowest setting but still froze our food, the kitchen sink plug leaked so we had to keep refiling the sink, the kitchen tap dripped, the microwave was on top of the fridge making it impossible to use, and there was no micro wave cookware anyway.
Stayed 3 nights in Nov 2017

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Bit dated but clean friendly staff
Stayed 1 night in Oct 2017

8/10 Good

rj, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neat and tidy park
had a very enjoyable and relaxing time close to all amenities grandson had a ball very nice park would stay again
Stayed 2 nights in Sep 2017

10/10 Excellent

Steve, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great holiday
We had a great time. Our standard cabin was well laid out and comfortable, and our 2 girls loved the waterpark and pool. Realy enjoyed our stay, and would definitely recommend the park as a place to stay
Stayed 1 night in Sep 2017

6/10 Okay

Asif, sydney

Liked: Staff & service
Disliked: Room comfort
Quite place.
Not bad or I say 50 50. Bathroom door was broken. Lounge room light was broken. Nice friendly staff.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at front desk were very welcoming. We had a family unit for our family of 5 & it had lots of space. Other people in park were friendly.
Stayed 1 night in Sep 2017
Response from Manager on 17 Sept 2017
Thank you, we appreciate your positive feedback!