Cnr Highway One and Stokes Terrace, Port Augusta West, SA
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 375 out of 790 reviews" "
10 - Excellent
375
Rating 8 - Good. 300 out of 790 reviews" "
8 - Good
300
Rating 6 - Okay. 77 out of 790 reviews" "
6 - Okay
77
Rating 4 - Poor. 28 out of 790 reviews" "
4 - Poor
28
Rating 2 - Terrible. 10 out of 790 reviews" "
2 - Terrible
10
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Rachael
Travelled with family, Travelled with family and small children, Travelled with partner
G’day Rachael, thanks for staying with us at Discovery Parks - Port Augusta and taking the time to provide your feedback. We’re pleased to read you loved your time with us in the park and especially enjoyed our BBQ area! We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks - Port Augusta team.
Response from Discovery Parks - Port Augusta team on 7 May 2024
G’day Maree, thanks for taking time from your day to provide your feedback! We’re really happy to read you loved your stay with us and especially found the bed to be extra comfortable and got a great night's sleep. Thanks for joining us at Discovery Parks - Port Augusta, we can’t wait to see you again.
G’day supaluck, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our polite staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks - Port Augusta team.
Run down
Paid a premium for very fatigued accommodation
Louis Joseph Bertrand
Stayed 1 night in Apr 2024
Response from Discovery Parks - Port Augusta team on 26 Apr 2024
G’day Louis Joseph Bertrand, thanks for staying with us at Discovery Parks - Port Augusta, and taking the time to provide your comments. We’re sorry to hear that you found your budget cabin to be a bit run down - we do have a range of cabins to suit all travelers, including our Deluxe cabins which are our newer, premier cabins.
Response from Discovery Parks - Port Augusta team on 11 Apr 2024
G’day Danniel, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again!
8/10 Good
Norman
Travelled with family, Travelled with pets
1 Apr 2024
I will be staying there again👍
Norman
Stayed 2 nights in Mar 2024
Response from Discovery Parks - Port Augusta team on 4 Apr 2024
G’day Norman, thanks for staying with us at Discovery Parks - Port Augusta. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.
8/10 Good
Roger
Travelled with partner
23 Mar 2024
Liked: Staff & service
Disliked: Amenities
no laundry facilities
Roger
Stayed 1 night in Mar 2024
Response from Discovery Parks - Port Augusta team on 27 Mar 2024
G’day Roger, Thanks for taking 5 to leave us your feedback! We’re pleased to read you enjoyed your stay with us at Discovery Parks - Port Augusta. We do have 3 laundries throughout the park - please feel free to contact any of our friendly staff in any of the Discovery Parks throughout Australia if you need any assistance with the facilities in the park. We hope to see you again soon.
4/10 Poor
Vicki
Travelled with partner
26 Feb 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Camp kitchen was great room was not very clean
Vicki
Stayed 1 night in Feb 2024
Response from Discovery Parks on 27 Feb 2024
G’day Vicki, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Port Augusta. We’re happy to know you enjoyed your stay and our fantastic camp kitchen! We are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Port Augusta team.
Wish I could’ve stayed longer to have a more informed opinion. But thank you for being understanding of my tardiness to check in. Thank you heather for being easy to deal with on the phone.
I wish I knew where I could get drinking water, and the pool has a slimy consistency… I’m not sure what that’s about, it’s probably nothing.
All the best!
Lachlan
Stayed 1 night in Feb 2024
Response from Discovery Parks - Port Augusta team on 19 Feb 2024
G’day Lachlan, thanks for staying with us at Discovery Parks - Port Augusta. We’re over the moon to know you had an awesome stay with us! Please rest assured that the pools are carefully cleaned and monitored daily. All tap water at our park is potable but we have bottled water available in Reception if you prefer the taste (understandable). We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review.
G’day Dennis, thanks for staying with us at Discovery Parks - Port Augusta. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management and staff! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks - Port Augusta team.
A must do stopover on a road trip..
Samantha and staff were excellent..
Damien
Stayed 1 night in Feb 2024
Response from Discovery Parks - Port Augusta team on 8 Feb 2024
G’day Damien, Thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again!
Response from Discovery Parks - Port Augusta team on 30 Jan 2024
G'day Donna, thanks for staying with us at Discovery Parks - Port Augusta and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards,
Had to move bedside table to get to plug and absolutely disgusting, full of thick dust and under the bed. Walls very diry also
Cathy
Stayed 1 night in Jan 2024
Response from Discovery Parks on 17 Jan 2024
G’day Cathy, thanks for taking 5 to leave your review and staying with us at Discovery Parks - Port Augusta. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Port Augusta team.
6/10 Okay
Billie
10 Jan 2024
I usually stay at this property from the NT to Adelaide. I was very disappointed on this trip. I went to look for the remote and couldn’t find it. I looked in the wardrobe and there was a dead mouse with other debris as well as an empty tissue box. I rang the after hours but no answer. Very disappointing
Billie
Stayed 1 night in Jan 2024
Response from Discovery Parks - Port Augusta team on 11 Jan 2024
Hi Billie, thank you for taking the time to provide your feedback. We're really sorry to read you had a bad experience with us at Discovery Parks - Port Augusta. This is not our usual standard and definitely not acceptable on our part. We'd like to chat with you further around this, so please know we'll get in touch directly as soon as we're able. If you have any questions in the mean time, please reach out to us. Kind regards, the Discovery Parks - Port Augusta team.
10/10 Excellent
Susan
7 Jan 2024
Susan
Stayed 2 nights in Jan 2024
8/10 Good
Oi Ling
Travelled with family and small children
3 Jan 2024
Oi Ling
Stayed 1 night in Dec 2023
4/10 Poor
Asif
Travelled with group
1 Jan 2024
Disliked: Cleanliness, staff & service
We had a terrible experience to check in on our first day and had to stay outside until the next day. The other issue is that they didn’t give us the same type of the room that we have booked.
Asif
Stayed 2 nights in Dec 2023
Response from Discovery Parks on 4 Jan 2024
Hi Asif, thanks for joining us at Discovery Parks - Port Augusta. We’re beyond sorry to read of the troubles during your stay. We do our best to provide a fun and happy environment to all of our guests and are disappointed we missed the mark in this case. We understand your feedback and will pass it directly on to management to follow up as need be. We appreciate you taking the time to let us know. Kind Regards, the Discovery Parks - Port Augusta team.
Room was great. Nice and clean. Parking awkward coming from within the park. Other guests noisy in the early morning.
Vicki
Stayed 1 night in Nov 2023
Response from Discovery Parks on 6 Dec 2023
G’day Vicki, thanks for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Port Augusta, and are especially glad everything was nice and clean in your room. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again. Kind Regards, the Discovery Parks - Port Augusta team.
Great bed, bathroom really needs upgrading. Rusted bathroom fixtures, faucet in sink extremely loose. Outside that nice stay
Paul
Stayed 1 night in Nov 2023
Response from Discovery Parks Port Augusta on 23 Nov 2023
G’day Paul, thanks for taking the time to provide your comments. We’re sorry there were troubles with the room. We are aware this area needs some TLC and are working hard to fix it. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Port Augusta and hope to see you again. Kind Regards, the Discovery Parks - Port Augusta team.
Great place to relax after a long drive. Very welcoming and plenty of eatery’s in walking distance. Extremely comfortable bed and lovely hot showers.
Susan
Stayed 1 night in Nov 2023
Response from Discovery Parks Port Augusta on 23 Nov 2023
G’day Susan, thanks for taking time from your day to provide your feedback! We’re really happy to read you loved your stay with us and especially found the bed to be extra comfortable. There’s nothing better than getting a good night’s sleep after a long drive! Thanks for joining us at Discovery Parks - Port Augusta, we can’t wait to see you again. Kind Regards, the Discovery Parks - Port Augusta team.
Response from Discovery Parks - Port Augusta team on 11 Nov 2023
G’day Helen, Thank you for providing us with your feedback and staying with us at Discovery Parks - Port Augusta. We're so pleased to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again!
Very quiet easy accessibility staff friendly and helpful.
William
Stayed 1 night in Nov 2023
Response from Discovery Parks - Port Augusta team on 11 Nov 2023
G’day William, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again!
Response from Discovery Parks - Port Augusta team on 11 Nov 2023
G’day Janet, thanks for staying with us at Discovery Parks - Port Augusta. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.
The room was beyond our expectations, clean good bathroom and shower pressure, comfortable bed.
Diane
Stayed 1 night in Nov 2023
Response from Discovery Parks - Port Augusta team. on 8 Nov 2023
G’day Diane, thanks for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later!
Response from Discovery Parks - Port Augusta team on 8 Nov 2023
G’day Mei Yin, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Port Augusta was 10/10. We can't wait to see you join us again soon.
I liked that it was quiet and i room was lovely and clean.
Deb
Stayed 1 night in Oct 2023
Response from Discovery Parks - Port Augusta team on 8 Nov 2023
G’day Deb, Thank you for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Port Augusta, and are especially glad everything was sparkling clean in your cabin. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again.
Cheap and cheerful pet-friendly accommodation for our road trip from Perth to Melbourne. No fuss, helpful staff and well kept facilities. We arrived late and left early but saw kids playing in the games room and I could imagine the pool area would be well used during the day.
Response from Discovery Parks - Port Augusta Team on 8 Nov 2023
G'day Roger Charles, Thank you for staying with us at Discovery Parks - Port Augusta and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon.
Bed a little bumpy, but sleepable, conveniently located,
Paul
Stayed 1 night in Oct 2023
Response from Discovery Parks Port Augusta on 23 Oct 2023
G’day Paul, thanks for joining us at Discovery Parks - Port Augusta and leaving your comments. We’re so sorry you found the bed to be uncomfortable. We are pleased you liked your stay regardless and hope to have you over again, hopefully in a different cabin next time. Kind Regards, the Discovery Parks - Port Augusta team.
Response from Discovery Parks Port Augusta on 26 Sept 2023
G’day Kenneth, thanks for staying with us at Discovery Parks - Port Augusta and providing us your review. We’re sorry to read there were troubles with the water pressure. In future, please let us know at reception so we can do our best to rectify the issue while you’re in park. We’ll be sure to follow this up on our end so no other guests are affected. We are pleased to know that this didn’t spoil your time with us. We look forward to having you over again. Kind Regards, the Discovery Parks - Port Augusta team.
Response from Discovery Parks Port Augusta on 25 Sept 2023
G'day shanshan, thanks for staying with us at Discovery Parks - Port Augusta and taking the time to leave your kind words. We're happy to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Port Augusta team.