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Reviews of Baymont by Wyndham Cordele

2.5 out of 5
Baymont by Wyndham Cordele
416 S Greer Street, Cordele, GA

Reviews

6.2
Rating 10 - Excellent. 123 out of 704 reviews" "
Rating 8 - Good. 189 out of 704 reviews" "
Rating 6 - Okay. 140 out of 704 reviews" "
Rating 4 - Poor. 109 out of 704 reviews" "
Rating 2 - Terrible. 143 out of 704 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Sandy

Disliked: Staff & service, property conditions & facilities
When arriving at this hotel at 10 pm there was no one in the office. They didn't answer the buzzer nor the phone. After 40 mins someone showed up and was extremely rude and not helpful at all. In the morning there was the same issue. I could not check out as again the lobby was un-manned.
Stayed 1 night in Apr 2024

4/10 Poor

Erin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting and hadn’t really been cleaned. Loads of unidentifiable stains and wallpaper coming off. The first room had a strong smoke smell (I’m allergic and have asthma so we couldn’t stay in there) but we were able to change rooms without issues. The first room was okay on cleanliness but the second definitely wasn’t. Wouldn’t stay again unless absolutely necessary but it’s clean enough for the price point.
Stayed 1 night in Mar 2024

2/10 Terrible

Laura

Stayed 1 night in Mar 2024

2/10 Terrible

Deborah, Maysville

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so disgusting. Broken mirror half painted walls shower curtain rod brok and laying in the floor. The next morning we found bed bugs
Stayed 1 night in Mar 2024

2/10 Terrible

Lakeycha

Stayed 1 night in Mar 2024

4/10 Poor

Lloyd

Was under remolding Expedia had not made reservation ?? Need to refund my money. We paid Baymont for the night. Your price. $90. We paid $67.
Stayed 1 night in Mar 2024

2/10 Terrible

Elishia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible on their website it says breakfast there was no breakfast at all. This place use to have a elevator now it doesn't my disabled mom had to walk up the stairs the beds where raggedy and plus the bathroom was nasty the tub looked like they needed to be scrubbed let's not talk about the carpet ha. The stains on it was just crazy they barely made up the bed and the ppl who owned the hotel was living there but nobody was ever at the front desk just terrible please if you go to Cordele Georgia don't stay at this Hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service
Worst customer service I have ever experienced. Was asked to leave the property by a very rude front desk attendant after showing them my booking. I was told it is impossible that I had a reservation. Even though I had my receipt for payment and my reservation number. Ended up having to pay for a room I couldn't get and wasn't able to get a refund. They offered me reward points for a stay in another Wyndham property at a later date.
Stayed 1 night in Mar 2024

8/10 Good

KATIE

Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Stayed 2 nights in Feb 2024

2/10 Terrible

Leona

Travelled with family
This property is evidently in the process of “updating,” but the rooms were terrible. No tissue, no wastebaskets, few towels (old towels). We will be removing Baymont from our list!
Stayed 1 night in Jan 2024

2/10 Terrible

LaTonya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke filled! Couldn’t get away from the smoke! So much for a non smoking room. The front desk lady was very nice she moved me twice but each room was smoke filled. Horrible. Refund please because I couldn’t stay
Stayed 1 night in Jan 2024

6/10 Okay

Gary R.

Disliked: Staff & service, property conditions & facilities
We've stayed here several times. I'm not sure what happened. We never saw anyone at the front desk, my name was written on a piece of paper with the door cards. I rang the bell, no one came...even with serveral attempts. No coffee maker in our room? We were also dissappointed that there was no elevator. Had to carry our luggage up 2 flights of stairs. The room had yuck on wall and the hallways and stairs didn't look vacuumed. Never seen any hotel employees. Not sure what happened here but we're not likely to stay here on our next trip from Florida.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The Hotel had a funny smell when you walked in & the room was dirty. Had to put towels on the floor after taking a shower. You could see in t he hallway where they drug the trash bags...
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were put into a room where the sink was not working. No fresh towels, no daily services of any type, vending machines were empty. No duvet cover. The broken sink was reported 3 times and still no one came to check or offer to move us to another room. I will say the staff that i came into contact with were friendly. Would not stay at this location again.
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For what paid it was ok. I didnt like the roaches i kept seeing and one jumped on me. I saw two roachs crawling across the tv screen. I did have heat but it was a little heater in the corner standing up. It did keep the room warm so i wont complain about it. Just biggest thing for me was the roaches.
Stayed 1 night in Dec 2023

4/10 Poor

Catherine

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was trash all around the rooms. The vending machines were broken and or not working so great.
Stayed 1 night in Dec 2023

2/10 Terrible

Maria Alejandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Artie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This is a friendly place with friendly people!!!
Stayed 4 nights in Dec 2023

2/10 Terrible

Debbra

Disliked: Cleanliness, property conditions & facilities
Not fit to stay in, unrenovation
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick another place
There was patch work on the walls with paint that didn’t match. The beds were rough and felt like they would fall apart if you moved too much. Only one towel for the family to use in the “shower bath.” I call it that because the drain must have been clogged because the bath tub filled up when you took a shower and then took 15 minutes to empty out. Still gave it two stars because honestly we got what we paid for. Cheaper rate = cheap conditions
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Paul Kovac

Stay Away!
Where to begin? Room booked in advance with no issues. Upon arriving, the driveway into the parking lot was uneven and in disarray. I parked and on my way to check in I realized that there were very few cars in the parking lot. When I walked into lobby I noticed the carpeting was all removed, the walls were in various state of repair. The check in clerk looked surprised to see me. He was polite and asked why I was there. I told him I had a reservation. he arched an eyebrow, sighed heavily and started to look for me on the computer. He would stop occasionally, look up at me, and mumble something I couldn't understand. After an uncomfortable period of time he found me a room on the second floor. I asked him where the elevators were and he said that they were out of service and I would need to take the stairs. I walked through the obstacle course that was left of the hallway and climbed the stairs. The carpet was well worn and threadbare in some places. I entered my room, looked around, and left. It was hot, smelly, and dirty. I drove across town and got a room at the Holiday Inn Express, which was a great stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Ed

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The desk person was a no show. The place wass a fkn dump and even at 6’2” 280lbs I feared for my safety. Burn it down
Stayed 1 night in Oct 2023

2/10 Terrible

Chin

Disliked: Staff & service, property conditions & facilities
Terrible experience staying at this hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

Amadeus

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel that I have ever seen. The building is under renovation, but the owner never mentioned that. I walked in the room and walked right back out. I was not able to stay at the hotel. The room was under renovation dirt ,mold, and a foul odor were throughout the hotel. I have asthma and notified the hotel receptionist within less than 5 minutes after check in that I would not be able to stay and asked for a refund because the hotel is misleading, never mentioned on the website or at the hotel that the property is undergoing renovation. I still have not heard from the manager about my refund. This is unacceptable and the hotel really should be closed until renovation is complete. The hotel is a public disaster and code enforcement should be notified. I will definitely file a complaint.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible, should not be open
Stayed 1 night in Oct 2023

4/10 Poor

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable
The hotel was currently under renovation. The bed wasn't comfortable. The pillows were hard. I need to talk to an employee after checkin and could never find anyone at the front desk.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mark, deland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed in a lot of hotels and motels and this is at the bottom. Dark, unkept, stale, musty in room, broken furniture, unusable bathroom light-fan, no breakfast, do you need more reasons to avoid?
Stayed 1 night in Oct 2023

6/10 Okay

melinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is really outdated, dirty, holes in wall, the sink didn’t drain well, the shower head was on the back of the toilet. Not in a great area. When we checked out (7am) no one was to be found. Put in a complaint, we’ll see what happens. I would not recommend staying here.

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

DEWEW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Tamara

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No words to describe how bad this was, but I will do my best!! First off, the front desk person must realize how ridiculous it is because he took us back to show us the rooms. Upon walking back there, the flooring was torn out and it was just bare concrete in the hallways. The rooms smelled like mold so walked back to the front to discuss w/ the others in our group. He also informed us there was also no breakfast, we collectively decided we couldn’t stay there & would make me very ill if we did. We had a lot of trouble understanding him also so we have no clue what he was saying to us, but he seemed to understand us okay. We told him we weren’t comfortable that we decided to leave to find a suitable place to sleep but he charged us for 2 rooms for the night anyway. We booked through Expedia & they won’t answer the call when Expedia is calling them for days trying to speak with them on our behalf to get us a refund. I’m furious & out $186.42 for this transaction of 2 rooms & have nothing but a headache to show for it. My advice…. Run don’t walk!

2/10 Terrible

Tyrone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Asia

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Jackie Lynne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is currently undergoing construction which will help a lot but it’s in terrible condition and should be closed during this time. The room smelled horrible, like mildew/mold. We never received any type of service for the room, fresh towels or even trash emptied. Do not recommend!
Stayed 4 nights in Sep 2023

10/10 Excellent

Carlos

Stayed 1 night in Aug 2023

2/10 Terrible

misty

Disliked: Amenities
Rude management and not pet friendly
Stayed 7 nights in Aug 2023

2/10 Terrible

Willie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a bad experience for me
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good for one night or two.
The staff that we encountered was very nice. They did give us an option of canceling our stay because of a water line breakage up the road, even though it had been repaired. We decided to stay figured it was only one night and the water was on, (it never went out). that being said was the only good part of the stay. Water slow drained in the shower (ankle deep) and in the outer sink. The walls were dirty throughout the room/bathroom. The iron board was really dusty. Had to use to iron a shirt.Oh and only the sheer curtains closed all the way. Beds seemed rather small for queens. Lets not forget the trains!! I would say at least 4 or 5 went through during the evening. The pool was not opened either. Its an older building and could use some TLC.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023

2/10 Terrible

Matthew

Stayed 2 nights in Jun 2023

8/10 Good

Larry Dale

Stayed 1 night in Jun 2023

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room had a strong chemical odor and was not comfortable.
Stayed 1 night in May 2023
Response from Dharmesh Patel on 2 June 2023
Dear Samuel , Thank you for taking the time to complete our online survey regarding your recent stay at Baymount Inn . Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room condition on your recent visit. I have shared your feedback with maintenance person and hotel management team to better handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Dharmeh Patel General Manager Baymount Inn

2/10 Terrible

Tabbatha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were disgusting! There was stuff all over the walls, dirty towels in the bathroom, mold everywhere. The staff was not very friendly and most were sick. Definitely do not recommend this place.
Stayed 1 night in May 2023
Response from Dharmesh Patel on 30 May 2023
Dear, Tabbatha Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to say the hotel and room had no problems you just want to stay a night and just get the money back.Sincerely,Dharmesh Pate lGeneral Manager Baymount Inn

2/10 Terrible

Jennifer

Stayed 2 nights in Apr 2023
Response from Dharmesh Patel on 22 May 2023
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room condition on your recent visit. I have shared your feedback with maintenance person and hotel management team to better handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Dharmeh Patel General Manager Baymount Inn

6/10 Okay

Dolores

Liked: Staff & service
Disliked: Property conditions & facilities
Plenty of other hotels around Cordele!
This was a one night stay for us after being on the road all day. Really looking forward to a good night's sleep! We booked a king bed, accessible, non smoking for $133.00 plus taxes per night. This room is not up to Wyndham standards for this cost! The bed was comfortable but trains ran into the night and early morning blowing their horns several blasts with each trip. The shower was an abomination! We almost had to kneel to turn on valve. The wand shower head was at waist level and was not adjustable to be higher than waist high. It was broken. I only wish I took a photo of it! A handicap person cannot hold the shower wand and proceed to wash!
Stayed 1 night in Apr 2023
Response from Dharmesh Patel on 30 Apr 2023
Dear Dolores , Thank you for taking the time to complete our online survey regarding your recent stay at Baymount inn On behalf of our entire team, I would like to apologize for failing to exceed your expectations with in room condition on your recent stay at our hotel Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. . We hope for an opportunity to properly host you in the future. Sincerely, Dharmeh Patel General Manage Baymont inn