I think the biggest complaint we had was that the hotel had only one elevator in the tower we stayed in. At one point, it took us over 20 minutes to go from our room on the third floor to the car and back to the room because we forgot something but since there is only one elevator and the cleaning staff uses it, it was full. The underground parking lot gets full in the evening, so you'll need to park at the parkade across the street. The pros, beach front - easy access, deep tubs which my husband of 6'1" was able to fit in, electric chargers for EV cars (although there were sooooo many cars parked that wasn't charging or wasn't an electric car and just wanted to park for the spot). It's family friendly hotel, staff were all nice and great. I would like to see the bath robes in the room instead of requesting for them.